Horrible attitude on the little man running the place. Absolutely horrendous to speak with. Did not check in my equipment and I was accused of not returning it on time. That guy should not be allowed to speak or interact with customers.
Jason Y.
C & S General
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hephzibah, GA 30815
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Customer Reviews
- 2.0 Average Customer Rating
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Prior to Driving 2 hrs to their location - daughter and myself advised that the reservation was a 24/7 share after we notice that there was a time we confirmed if we were outside of that window would be still have access rental - when we got there we had no access - which cause us to miss picking up items from storage - we sat on the phone for 30 min just to end up with someone that had no compassion in the situation - offered a refund that will take 3-5 days but still what about the 2 hrs we drove and the miss opportunity for the whole reason we rented the vehicle - then got sent to another location over 30 miles from current location which was more of distance in a remote area where there was no signal to complete the process of picking up the truck - I left my home @ 6p didnt get back home until 4am because of very bad customer service I hope someone from Corporate reaches out because this service was deplorable - no mention the return site blocked /locked the entrance
Desheria A.