Tom was awesome to deal with. Everything went smoothly.
John W
Customer Reviews for Toms Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man I spoke to was great. Fast and easy. Great customer service
JEFFREY Tnull
Edward Wnull
HARRY Mnull
Joseph CThe person that helped me was very friendly and helpful too! I would totally recommend this place!
NORMA TTom is very professional.
JOHN GVery pleased with the overall experience. Would use again
Rex CNone. The U-Haul place is costumer friendly and the workers are very helpfull and considerate.
Timothy BHave the equipment closer to my location. I booked with plenty of notice but had to drive 40 minutes to pick up this trailer. This location had 3 of this size trailers but the large U-Haul center in my town had none.
Brian BI am totally satisfied with the service that received. I went in told the man what I needed he took my request. I was well taken care of and on my way. I will definitely recommend this location for any equipment rental that available there.
lawrence wEveryone at uhaul made my nightmare experience of this move so much better. Everyone is super friendly and helpful.
Tammy SThe gentleman who prepared my order and the trailer was very friendly and helpful.
Hans UAmazing service. Very professional and considerate. I highly recommend this location.
Denell SOutstanding
Papa NThe owner was helpful and provided useful advice for a first time trailer user.
WILLIAM SMichelle from scheduling was very unprofessional. Please refer to reference id 4926043. I would like a follow up from this complaint.
Andrew GStaff was very attentive and professional. Best Uhaul experience ever!
OSCAR RNothing, Tom is a great guy. He has already been a good source of information.
James GNice area, plenty of room to drive and drop the dolly.
Francisco HHonor a reservation location and price.
BRIAN SExcellent service!
Brian SGreat customer service at this location.
Jignesh SI have used Uhaul in the past and was happy with the service. Unfortunately this time the customer service was terrible.i reserved my truck back in December 28th. My pick up location changed three times. I wasn't notified of the change until I called to verify my rental, " All Three Times". The truck had an engine light on and warning on dash " gas cap tighten ".After my return of the truck my receipt was never emailed to me until I called a representative. I should be compensated in some shape or form and expect a call from a higher up representative to explain; Why such poor customer service. If I don't receive a call I will forward this to the appropriate corporate office for an explanation.
Alexander DI booked another location and it was not clear to me that the location could change. Please make this more clear in the booking process.
Kate ANothing
Zander JNothing, everything went wonderful
Richard CI found it too expensive for a mere truck rental (coupled with back-breaking work). Will probably never use service again. Would rather pay more to have someone else move me.
Claudia MThis was the easy of rentals I’ve ever had. I was greeted as soon as I came in the door. From start to finished I was in my rental within 10 minutes. The U-Haul was very clean as to smell and appearance. Great lighted and open area for safe night drop off.
Dawn HVery good customer service
Caitlin IFast, friendly, and personal service at pickup and drop off.
RONALD WVery friendly team and very inviting.
Rodney CThank you and Tom's Service center. Amazing support
Richard CThe truck that I rented was clean but their was a lot of noise coming from the outside heat shield I think.it was so loud you couldn’t even hear someone talking
Robert BVery convenient owner was very helpful and friendly
April LDefinitely recommending you guys to my friends. Everyone was polite, friendly, attentive, professional and knowledgeable of job. Thank you for a safe and great experience driving across the good USA.
Hilda MGreat support! I appreciated the help when my move took a little longer than expected. Professional and courteous.
Josh GToms Service Station is great. When I need a UHaul I see Tom first.
Peter MTom was awesome, very helpful and professional.
Susan ZN/A
john gGreat and Friendly customer service. Tom is great!
Jignesh SProminently display Motor Vehicle Tax charge & promotions do not include taxes
JC SVery friendly staff, and very quick and easy drop off experience!
ERIC EQuick fast in n out I would come again
dontay hGentleman who owns (or at least runs the station) was very friendly and takes pride in his trucks. He advised the "in-town" truck I was using always comes back to him, so he really takes care of it. It was in really great shape and ran really well. Easy to do business with him and U-Haul
Robert PCustomer service help line, was very quick and helpful in getting the right U-Haul for me..
Anthony lGreat place to rent. Owner of the shop is friendly and honest.
Jignesh SExcellent service
ROY RWhere to park the vehicle isn't very clear but I loved that it's 24/7 drop off. That's convenient
Adam GN/A
JOHN GGreat customer service. Would definitely rent from this place. Thank you.
Jignesh S