Customer Reviews for Toms Service Center

On every move I went to this location for rental. He is one of the BEST and most sincere people I have ever met.

Tom is great!

I always go to Tom because hes very professional even if I need or to have emergency he always have something for me and everything is always ready So yes I always call Tom when I need to rent u-haul truck

Owner had wonderful customer service ! I would recommend this location . When I move into my apartment I will be using this location again!

Tom was great!!! On point with everything.

Great service

Wonderful business with wonderful people running it, they were amazing .

Tom is always pleasant and friendly. This location is very convenient for me it's across the street from my residence. I absolutely love the customer service.

Amazing service!!! Staff is awesome and so friendly!!! Will definitely use them again!

Great and friendly service and equipment

Perfect location

None, you got good service

It was a smooth simple process. Everything was explained. I would use again & recommend to others

Tom's Sunoco Service at 305 Orange Ave, Irvington, NJ 07111 is a certified U-Haul dealer. My experience with Tom was friendly and professional. He explained the process with ease, he also listened and addressed my concerns. Tom and his assistant are a pleasure to work with. I highly recommend this place for any auto service and U-Haul rental.

The location is very convenient! I live across the street from Tom's. Tom and the young lady at the desk are always pleasant and full of laughter. This is best location!! My only suggestion is have a small van available at this location. I have a design company and I use uhaul frequently.

Friendly service , clean vehicle , and safe location !

Tom and Shvonne were wonderful! So helpful, friendly and fast. I highly recommend this place.

Tom is the best! Very helpful. I recommend him to everyone!!!

There was no equipment at our time

More inventory.

The staff was great, very friendly and super fast. I don't think it could have gone better, excellent experience. A big “thank you” to Toms Service !

perfect experience, couldn't have been better. Thanks!

Tom is a super guy, gave great advice. The truck drove well and was as promised.

Great staff and they held my rental although we were late picking up. truly appreciate the extra mile.

Great service, easy check out and in process, and overall positive experience!

Nothing- I had a very pleasant experience

Couldn't ask for a better customer service experience. I will definitely use this location again.

There is nothing you can do! The service was amazing!!!!!😀 and the price was right!!!!! Thank you for making my move a pleasure

Tom is amazing and very helpful. Excellent service and will rent from there again.

My experience was great.

I must say that this is the best U-Haul location that I have dealt with over the years both in April and last week on August 18th. Shvonne is on Tom's staff and she is very pleasant and friendly. Tom along with Shvonne are very personable and make the customer feel appreciated and at ease. I would give this location 20 stars if that was possible! Highly recommend this location for your U-Haul needs.

The lady who help us was nice.

Staff was accommodating and friendly. Will go back there again if I need a rental

The customer service I experienced at this location was among the best I've ever experienced. They deserve to be commended for their professionalism and friendliness.

Its all good.

This location provided a truly pleasant experience that made my moving process seamless. Many thanks!

All is well

Nothing, everything was great. I would definitely use them again

Excellent customer service.

Keep up the good work

Very friendly staff and very accommodating. Truck was in excellent shape and worked perfectly. Highly recommend Tom's Service.

Great place to get rentals

Great service and I'll recommend it to my friends i really appreciate it

Everything was perfect. You don't need to improve anything

Tom is always able to provide a vehicle and his recommendations for what you are attempting to transport are impeccable. You rock, Tom.

Make sure the online/mobile check in is available based on the fleet of vehicles at the location. Had to make changes to reservation because of mobile check in

I am always in and out. They are efficient and knowledgeable! I've been using them at least 6 years now...

I have no suggestions for improvements for this location. The staff is always professional & they make the renting process easy & comfortable.

I've used these folks a few times. They work with you and your needs. They are the best, professionally and personality.

Tom and Lisa were amazing! We needed a truck to pick up food donation for several churches and they were very kind in letting us use a dolly., we are all in this together and your support, kind words and encouraging smiles made our work all the easier! Thank you!!!!!!!!!!

Give them the same service you gave me. Thank you

The Orange st. Uhaul service is a great. The staff provided courteous & quick service. I highly recommend this Uhaul store.

No improvement needed.

Nothing! The people at this location is very upbeat and professional

Great Staff ! Very Friendly.

In and out in 5 mins

Have even more trucks available.

Tom was so kind, friendly, patient and informed that I felt like I had made a friend.

Great service!

The only issue I had was the lock wouldn't open/close without difficulty but that was quickly corrected. Tom was friendly, calm and unflappable.

I had a great experience. The only thing that might have made my experience better is lines in the parking lot to assist with parking.

No complaints. Excellent service

No suggestions service was excellent

Very Friendly and Professional! A great experience!

People were very nice and helpful.