Customer Reviews for Toms Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Toms Service Center

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Larisa R.
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On every move I went to this location for rental. He is one of the BEST and most sincere people I have ever met.

Regina S.
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Tom is great!

sendy P.
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I always go to Tom because hes very professional even if I need or to have emergency he always have something for me and everything is always ready So yes I always call Tom when I need to rent u-haul truck

Kawana J.
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Customer did not leave a comment.

BriAnna L.
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Owner had wonderful customer service ! I would recommend this location . When I move into my apartment I will be using this location again!

Shanaia B.
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Tom was great!!! On point with everything.

MADELYN M.
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Great service

Randolph P.
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Customer did not leave a comment.

Shantice C.
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Wonderful business with wonderful people running it, they were amazing .

John C.
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Customer did not leave a comment.

TANDRA B.
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Tom is always pleasant and friendly. This location is very convenient for me it's across the street from my residence. I absolutely love the customer service.

alicia Q.
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Amazing service!!! Staff is awesome and so friendly!!! Will definitely use them again!

Darrell M.
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Great and friendly service and equipment

Reynold P.
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Perfect location

jean M.
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None, you got good service

NICOLE N.
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It was a smooth simple process. Everything was explained. I would use again & recommend to others

Marlowe L.
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Customer did not leave a comment.

Dale C.
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Customer did not leave a comment.

janell J.
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Customer did not leave a comment.

ANTHONY T A.
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Customer did not leave a comment.

ROSEMERY M.
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Tom's Sunoco Service at 305 Orange Ave, Irvington, NJ 07111 is a certified U-Haul dealer. My experience with Tom was friendly and professional. He explained the process with ease, he also listened and addressed my concerns. Tom and his assistant are a pleasure to work with. I highly recommend this place for any auto service and U-Haul rental.

Marlowe L.
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Customer did not leave a comment.

Tandra B.
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The location is very convenient! I live across the street from Tom's. Tom and the young lady at the desk are always pleasant and full of laughter. This is best location!! My only suggestion is have a small van available at this location. I have a design company and I use uhaul frequently.

hermari L.
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Friendly service , clean vehicle , and safe location !

Elizabeth W.
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Tom and Shvonne were wonderful! So helpful, friendly and fast. I highly recommend this place.

Taleeha W.
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Customer did not leave a comment.

Daniel A.
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Tom is the best! Very helpful. I recommend him to everyone!!!

Mikhail A.
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There was no equipment at our time

John J.
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More inventory.

Jeffrey C.
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The staff was great, very friendly and super fast. I don't think it could have gone better, excellent experience. A big “thank you” to Toms Service !

CHARLES W.
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perfect experience, couldn't have been better. Thanks!

Jody M.
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Customer did not leave a comment.

Tim M.
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Tom is a super guy, gave great advice. The truck drove well and was as promised.

Ronnie B.
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Great staff and they held my rental although we were late picking up. truly appreciate the extra mile.

SANG JIN I.
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Great service, easy check out and in process, and overall positive experience!

patrick H.
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Nothing- I had a very pleasant experience

Jonathan L.
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Couldn't ask for a better customer service experience. I will definitely use this location again.

michelle W.
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There is nothing you can do! The service was amazing!!!!!😀 and the price was right!!!!! Thank you for making my move a pleasure

Lasean W.
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Customer did not leave a comment.

Patrick K.
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Tom is amazing and very helpful. Excellent service and will rent from there again.

olubisi U.
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My experience was great.

Patricia S.
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I must say that this is the best U-Haul location that I have dealt with over the years both in April and last week on August 18th. Shvonne is on Tom's staff and she is very pleasant and friendly. Tom along with Shvonne are very personable and make the customer feel appreciated and at ease. I would give this location 20 stars if that was possible! Highly recommend this location for your U-Haul needs.

Richard K.
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Customer did not leave a comment.

Kwasi O.
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The lady who help us was nice.

Marlowe L.
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Customer did not leave a comment.

miriam I.
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Staff was accommodating and friendly. Will go back there again if I need a rental

Sheanel M.
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Customer did not leave a comment.

walter W.
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The customer service I experienced at this location was among the best I've ever experienced. They deserve to be commended for their professionalism and friendliness.

Abram M.
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Its all good.

Kayla T.
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This location provided a truly pleasant experience that made my moving process seamless. Many thanks!

DEBORAH N.
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All is well

Lewis W.
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Nothing, everything was great. I would definitely use them again

Latoya W.
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Excellent customer service.

ADRIAN B.
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Keep up the good work

Scott S.
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Very friendly staff and very accommodating. Truck was in excellent shape and worked perfectly. Highly recommend Tom's Service.

Shellyanne L.
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Customer did not leave a comment.

ALISHA T.
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Great place to get rentals

HAMPATHEAMADOU N.
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Great service and I'll recommend it to my friends i really appreciate it

Annie W.
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Everything was perfect. You don't need to improve anything

robyn W.
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Tom is always able to provide a vehicle and his recommendations for what you are attempting to transport are impeccable. You rock, Tom.

KORITA R.
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Customer did not leave a comment.

Sean W.
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Make sure the online/mobile check in is available based on the fleet of vehicles at the location. Had to make changes to reservation because of mobile check in

KORITA R.
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Customer did not leave a comment.

KORITA R.
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Customer did not leave a comment.

Orlaine F.
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I am always in and out. They are efficient and knowledgeable! I've been using them at least 6 years now...

saketha B.
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I have no suggestions for improvements for this location. The staff is always professional & they make the renting process easy & comfortable.

shezrae S.
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Customer did not leave a comment.

Fausto A.
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Customer did not leave a comment.

Dwight P.
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Customer did not leave a comment.

William S.
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I've used these folks a few times. They work with you and your needs. They are the best, professionally and personality.

Rose R.
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Tom and Lisa were amazing! We needed a truck to pick up food donation for several churches and they were very kind in letting us use a dolly., we are all in this together and your support, kind words and encouraging smiles made our work all the easier! Thank you!!!!!!!!!!

Cherry B.
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Customer did not leave a comment.

Nathanael T.
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Customer did not leave a comment.

Ahmad J.
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Give them the same service you gave me. Thank you

JAMES G.
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Customer did not leave a comment.

saketha B.
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The Orange st. Uhaul service is a great. The staff provided courteous & quick service. I highly recommend this Uhaul store.

Tyree P.
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No improvement needed.

shonika H.
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Nothing! The people at this location is very upbeat and professional

Chesna C.
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Customer did not leave a comment.

Laquan S.
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Customer did not leave a comment.

Betina M.
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Customer did not leave a comment.

Keno W.
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Great Staff ! Very Friendly.

ELLAINE H.
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Customer did not leave a comment.

CRAIG W.
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In and out in 5 mins

John J.
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Have even more trucks available.

Kamiya T.
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Customer did not leave a comment.

Pamela W.
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Tom was so kind, friendly, patient and informed that I felt like I had made a friend.

Nadine F.
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Great service!

Dawn M.
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The only issue I had was the lock wouldn't open/close without difficulty but that was quickly corrected. Tom was friendly, calm and unflappable.

Daniel S.
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I had a great experience. The only thing that might have made my experience better is lines in the parking lot to assist with parking.

Jodi B.
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No complaints. Excellent service

Desmond B.
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No suggestions service was excellent

Eric C.
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Customer did not leave a comment.

CARL H.
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Customer did not leave a comment.

Denise O.
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Customer did not leave a comment.

nizihah W.
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Customer did not leave a comment.

DAVID D.
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Customer did not leave a comment.

Crystal M.
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Customer did not leave a comment.

Robert L.
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Very Friendly and Professional! A great experience!

Francetta H.
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People were very nice and helpful.

No reviews have been submitted for this location.

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