Customer Reviews for Toolman Tims Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Toolman Tims Rental

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Melissa L. on

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duane F. on

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Great people to do business with.

Steven R. on

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Tamara W. on

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Very friendly and helpful. Things went really smooth.

David Z. on

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Owner was very friendly and cordial. I was in a bind and the transaction was quick and efficient.

Frank Y. on

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Paul W. on

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Kandi P. on

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The staff was very kind and helpful.

Jim K. on

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Kimberly K. on

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I had a very hard time picking up my truck. Sat in the parking lot for 2 hrs on th phone with customer service and finally got the key for the truck. I was told this would be easy and it was anything but. I have to say even though I was so absolutely enraged and losing patience the two women who helped me were amazing in every way.

Alex S. on

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Donald B. on

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BILL D. on

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The staff at Tool Time Tim's was fantastic. Excellent service and friendly people.

Kynslee R. on

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Steven was friendly and efficient upon my return of the truck! If there were more people like him in customer service, I think life would be easier!

George D. on

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Matthew S. on

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Bryan K. on

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Great experience

Valerie M. on

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Don't appreciate the late charge. We were told the 21st (today) was not told a time, didn't really read the contract because we were busy loading trailer (18th) , traveled a full day(19th) , rained heavily the next day (20th) unloaded and delivered (21st) today. So, a little disappointed getting charged $30 for an extra few hours Other than that, it was a positive experience.

Tiffany M. on

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WENDY M. on

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Robert D. on

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rented a dollt and fender was broke and tie downs was broke had to buy one the dolly was a piece of junck you should replace it or get rid of it very bad deal for me wont do again I gought a tiedown and it cost me $ 16.00

Gary B. on

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Make sure back is swept. Had sweep dirt up before we could load

Jasper D. on

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Had started truck to clean frost off windshield and was ready to go when I arrived

MATTHEW M. on

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Toolman Tim provided excellent customer service as he was ready for me and I was in and out in 5 minutes. The only thing that could have made it more convenient was if he had filled the gas tank up to Full prior to my rental. Overall Excellent !

greg S. on

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charles G. on

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Lewis A. on

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Always great service! Thanks Tim

Alex F. on

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Michael M. on

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Easy pick up location. My issue with this truck was that is absolutely reeked of cigarette smoke. I'm not sure why U-haul allows smoking in any of their trucks. This makes for a very unpleasant long drive! Also this truck needed an alignment really bad. Obviously maintenance had not been done on this vehicle as the wheel was so far off and pulled to the right.

Ray P. on

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Steven did a good job. Thanks

Ninena M. on

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WILL M. on

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SHANNON B. on

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Owner has been very accommodating and helpful,even showing up after hours to let me into the facility when I wasnt able to get there during normal business hours. Would recommend for storage needs.