Not hide all the charges. I'd never rented one if I knew it would cost $200 just to move a few couches!
Brandon C.
Patriot Station Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mariah Hill, IN 47556
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Daniel H.Off the beaten path for most people but this location was a perfect drop off in my area. here was a person to explain what to do to turn in the truck.
janelle F.No one was available at this location at 12:30 PM.
RANDALL S.I am very unhappy with my experience as a first time Uhaul renter. It was not made clear to me that I needed to refill the gas that I used before renting. When reviewing the bill and seeing I was going to be charged $63 for driving 13 miles, I was astounded and tried calling customer service. I was put on hold and no one ever helped me. The gas station was closed and there was no employee to ask. Had I known I was going to be charged the exorbitant amount for fuel, I absolutely would have filled the tank to my pre-drive level. But by the time I checked it out, it was too late. I left a comment stating I didn't understand the charge, was given no response, and got the full bill emailed to me with no explanation. Also, the directions I received from UHaul upon arrival were wrong, stating that the key would be in the back of the truck when they were actually inside the gas station in a lock box. Good thing the attendant was there then to help me find them then. After this experience, I will not be renting from Uhaul again.
Adrienne W.