Customer Reviews for Toor Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Toor Mart

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Frank R.
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A lot of confusion...

Jolene C.
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Customer did not leave a comment.

Thomas C.
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First you changed my original pick up due to equipment. When I went to the new location NO ONE FROM UHAUL WAS THERE. I called the 800# and spent 20 minutes on hold. Finally reached a person that couldn't help-spent 10 more minutes on hold till he got the truck released for me. So I am now 40 minutes behind schedule. NOT A HAPPY RENTER.

Alan S.
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There was no sign to say “go into the liquor store nearby and ask about Uhauls”......? Very odd to me

BARRY S.
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Customer did not leave a comment.

Damon W.
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The lady checking me in did not speak English well enough to communicate with me. The trailer was rusted and needed a hammer to open the latch the first time

Steven B.
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I was told by the agent in Lubbock that I would receive my $100 cash deposit back when I returned the truck in Lakeside, Texas. The agent there not only didn't know how to check the truck in (had to be walked through on phone), but said they couldn't refund deposit and we're getting out of U-Haul rental business because U-Haul had not properly trained them. I'm extremely unhappy that I have to wait for a “check” from U-Haul when I gave them cash!!!

No reviews have been submitted for this location.

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