Customer Reviews for Top Notch Detailing
(U-Haul Neighborhood Dealer)

49 reviews

548 N State St   Caro, MI 48723

(989) 672-0000

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(989) 672-0000

548 N State St
Caro, MI 48723

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Run away. Truck parked in backlit with no instructions to get into it. Truckshare is a joke if the people don't do their jobs. Three hours to get the code to get the keys. Three storage reservations were garbage when arrived at first reserved storage the manager zac tells me that they don't keep track of storage. So 24 hr delay next day uhaul rep claims he's got it when I arrive. none. I had to get my own unit in which is far away and horrible. Thank you uhaul. You screwed my move so bad. I have been loyal for 20 yeara. This is by far the worst moving experience of my life.

Erich J. 
Rating:
5.0

Thumbs up to Adam , friendly , helpful , efficient !

DAVID H. 
Rating:
5.0

Friendly

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Sherry D. 
Rating:
4.0

Inside of truck was dirty. Service engine soon light was on.

Lucas S. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn L. 
Rating:
5.0

Customer did not leave a comment.

Angelae B. 
Rating:
3.0

Clean and in working order

Curtis W. 
Rating:
5.0

Customer did not leave a comment.

Jeri K. 
Rating:
5.0

The customer service was friendly, kind, and great.

Randall B. 
Rating:
5.0

None

BRUCE S. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Marvin G. 
Rating:
5.0

Customer did not leave a comment.

Lisa G. 
Rating:
1.0

The owner of this location was very rude. I called 4 times the day before rental to ask a question and left a message for a call back and never received one.

Terry B. 
Rating:
5.0

Adam was great setting me up and to work with.

GEOFFREY JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Noah T. 
Rating:
5.0

Customer did not leave a comment.

lekesha W. 
Rating:
3.0

Worker was friendly and very helpful but this is the second time this year (2 different locations) where the drop off address I gave was not the one chosen and i was forced to either pay a fee for dropping off at different location or drive out of my way to drop it off where they chose for me instead of the address I chose.

Sarah F. 
Rating:
3.0

Place the equipment at the location requested or lower the fees if have to travel to a further location.

Bill A. 
Rating:
3.0

Fix the hours on your website, they are closed on Saturday's. We got there to pick up our reservation and ended up not getting it until an hour an a half later and only because the guys dad drove by and saw us sitting there.

Gail C. 
Rating:
5.0

Customer did not leave a comment.

steve B. 
Rating:
3.0

The truck that I rented 3 -4 weeks prior to my pick up date was not available (even though I had a confirmation email for it) so I had to take a different sized truck. The amount of my receipt attached to the customer survey email was for $154.48 yet my credit card was charged $199.44. I replaced the gas that I used during my rental day so I'm not sure why the additional billing. Courteous help when I originally went to pick up the truck. I do appreciate that.

Derek R. 
Rating:
3.0

If I make a reservation to pick up at a location using the website, I expect it to be available. I had to drive an additional 20 miles to pick up my truck that only gave me a 40 mile limit before I would be charged for extra miles. My drop off location that was on the website when making my reservation isn't even in business anymore, so I had to once again drive an additional 20 miles for. I know it's not the fault of Top Notch, but issues needed to be said.

Cheyanne N. 
Rating:
4.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

The young guy that hooked up the trailer hit my car bumper which wasn't cool, but other than that a great experience.

GREG K. 
Rating:
5.0

I rented the same trailer 30 days prior to this rental and it was $300 cheaper. I feel I was ripped off

Marc B. 
Rating:
5.0

Customer did not leave a comment.

Trent F. 
Rating:
5.0

Good job by Adam and staff

Robert S. 
Rating:
1.0

Customer did not leave a comment.

Fern O. 
Rating:
5.0

Great group of people at Top Notch and I am all for supporting local business.

Darrin G. 
Rating:
3.0

Customer did not leave a comment.

Tyler F. 
Rating:
5.0

Great loved how fast everything went

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

Kenneth R. 
Rating:
3.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Nothing, excellent service.

Gary K. 
Rating:
3.0

I paid for furniture blankets but didn't receive them. With the quarantine going on, there was no one at the business to help with this

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

Darrin G. 
Rating:
3.0

Customer did not leave a comment.

Randall T. 
Rating:
5.0

Customer did not leave a comment.

Jayson D. 
Rating:
5.0

Customer did not leave a comment.

Dale K. 
Rating:
5.0

Never met the guy that rented the truck to me. He was very helpful.

John K. 
Rating:
5.0

Everything was good thank u

Keith W. 
Rating:
3.0

Customer did not leave a comment.

ryan W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
2.0

Customer did not leave a comment.

Rebecca P. 
Rating:
5.0

Customer did not leave a comment.

Suzann F. 
Rating:
2.0

Customer did not leave a comment.

Herb S. 
Rating:
2.0

Was told I could rent on a Saturday..so I planned my move. When I went to pick up the truck the place was closed.

scott S. 
No reviews have been submitted for this location.

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