Customer Reviews for Total Market
(U-Haul Neighborhood Dealer)

7 reviews

970 Willett Ave   Riverside, RI 02915

(401) 626-4668

Office Hours

  • Mon-Sun: 7 am - 11 pm

Services at this Location:

Contact Us

(401) 626-4668

970 Willett Ave
Riverside, RI 02915

Services at this Location:

Office Hours

  • Mon-Sun: 7 am - 11 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The check-in process was very complicated and long. Took 20 minutest to check in on an iPad. The we got in the truck, it had dashboard lights illuminated for the engine, tires and airbags. There was also a vent cover missing for the AC and the gas cap missing. When we told the attendant, she replied, "It's ok. They (U-Haul) know about it. Don't worry." We had to drive the U-Haul 150 miles (round trip) so we were hesitant, but literally had no other option and a move-out deadline to adhere to. Fortunately the truck worked fine, but it added un-needed complication and stress to the day.

Parisa B 
Rating:
5.0

Customer did not leave a comment.

Katherine R 
Rating:
5.0

Very quick and simple. Return was easy, no surprise charges.

Ashley G 
Rating:
3.0

I gassed the truck upon return and you still charged me $17 for gas. I feel very ripped off.

Herbert P 
Rating:
3.0

The check engine light was on the tire sensor was on and the drivers door panel bottom was loose

Robert S 
Rating:
5.0

Rep couldn't have been a nicer gentleman. Awesome location at intersection and serves neighboring Barrington very well. Nice to not have to go to the travel center location in the center of East Providence, which requires lots of redlights and can only pull out of their lot to the right.

Jeffrey B 
Rating:
1.0

Location staff was inexperienced with how to work the U-Haul system, they were unfamiliar with the equipment and process. I would not use this location again or recommend it to anyone.

Connor W 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products that make moving easier!

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