Customer did not leave a comment.BOBBI S.
Customer Reviews for Toucans Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got an open bag with only 5 furniture blankets. Person seemed like they didn't know what they were doing.Rebecca D.
Working with Uhaul is routinely the worst aspect of moving. Frankly, doing business with Uhaul for this move has been the worst part of my month, and I say that as someone that recently experienced a breakup of a 4 year relationship/engagement. The first location failed to have the trailer that had been reserved (Atlantic Mine, MI). They sent us to Dave's Auto in Hancock, MI to pick up a 6x12 trailer. After an hour, and a heated debate with the employee, we left with no trailer, because the brake lights and blinkers didn't work!! We were then sent to Toucan's Auto Repair in South Range. Guess what? The right blinker didn't work. Fix your fucking trailers before they get someone killed.ETHAN RILEY H.
Customer did not leave a comment.Paul B.
The guys there were very helpful and understanding, they were great.Carrie P.
Excellent customer service at this location.Sandy P.
Perfect. Toucan Auto in South Range Michigan was excellent --- communicated well with me and was very patient, even staying on phone after closing hours to make sure sell was coordinated for next day rental.Coleen M.
Customer did not leave a comment.Paul H.
We would not recommend making a reservation on line. Size of trailer requested and location were not honored by U-Haul in this case. We were told by the rep on the phone, very rudely, that our size and location listed in the confirmation email are preferred and can be changed by U-Haul without discussion with customer. We have been frequent users of U-Haul, but will now look elsewhere.Robert M.
Customer did not leave a comment.SCOTT H.
Customer did not leave a comment.Richard M.