Customer did not leave a comment.Cynthia D.
Tow Boat US and Boat Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly service. Quick in and out with rental.RAYMOND H.
Make sure the trucks are 100% working condition.the cable was off the roller. This caused us to not being able to load any thing else in the truck.Jane C.
Drop off was on a holiday, so I had to do everything by my self.Herb M.
Drop off was quick and easy. Very friendly stafftim H.
Super friendly staff that was AWESOME to deal with during a stressful time. Great customer service, definitely recommend this rental location!!Amy W.
Easy, friendly check in. Truck was ready to go.Lura W.
Definitely will use this location again.PHILLIP B.
Hard to find location. Location has no signEDWARD C.
Drop off went as smooth as the pickup. Very friendly and accommodating.KENNETH G.
Customer did not leave a comment.Thomas D.
Very friendly and courteous staff.PHILLIP B.
We dropped off on a Saturday. Wanted to get truck back early. I could not complete the return info as the ap would not pass the location piece. Called uhaul on hold more than 15 minutes. There was a key drop box. So I have pictures of everything put the key in the box locked the truck and hope that all is wellWilliam W.
Tried to drop the trailer off at another location, but they refused to receive it. They stated they already had too many trailers. This location readily accepted it without hesitation.PHILLIP B.
Customer did not leave a comment.Cindy P.
Superior coordination. At all levels, staff wa knowledgeable, kind and courteous. Moving team was great, I wold highly use them again and recommend them to everyone.Henry B.
Everything was greatBRUCE M.
Location was great. Online 24 hour service pickup is horrible. Couldn't find my location even though my location on my smart phone was on. The owner of the shop where I picked up my truck had to open the store to help me get my truck as your 24 hour website is horrible. It was very nice of the owner to open his store to assist me. The truck smelled like body odor, looked like things spilled on the floor and dried.Karen J.
Customer did not leave a comment.Robert W.
Best place in OrmondShauna-Kay S.
Customer did not leave a comment.Denis A.
The office manager is great. I return to this location because of her professionalism and the welcoming atmosphere she creates. SSShauna S.
Service was excellent! No improvements necessary!Donnalee T.
Customer did not leave a comment.RICHARD D.
Customer did not leave a comment.Asuko H.
Customer did not leave a comment.bruno M.
They were kind and efficient. Had everything ready to go. It was an easy transaction!Chris M.
Customer did not leave a comment.Walter H.
Customer did not leave a comment.Cheryl B.
Customer did not leave a comment.deloris W.
Center was closed at 3pm on a Friday, no one available to check in the truck. I left the truck as instructed in their parking lot locked and dropped the keys in the drop box Truck was checked in on a Monday and I was charged for two extra days. Waiting for charge to be taken off my credit card.Dennis K.
Mobile pick up needs work. I was not informed that checking in early does not mean you don't have to pick the truck up right then. I almost lost the truck because I was late and waited. Also, the app process was time consuming and was not told about having a second ID or a second contact person. Then they called them, which is fine but it took up more time.ERICA L.
Customer did not leave a comment.Matthew M.
Customer did not leave a comment.Dane K.
Really good very satisfiedBrian C.
Customer did not leave a comment.Judith W.
Customer did not leave a comment.EDWARD R.
Customer did not leave a comment.Suzanne T.
Customer did not leave a comment.stephen H.
Customer did not leave a comment.Dane K.
Customer did not leave a comment.landyn M.
Customer did not leave a comment.Eric B.
Customer did not leave a comment.DAVID E.
Older truck, steering not tight. Shifts at very high rpm. Not like last 29 foot I rented in JanJohn H.
Great customer service. Quick and easyBrian S.
They were great. Had a car dolly and they let us leave it there while we loaded the truck, then helped us load the car on the dolly. Made it very simple.Wayne S.
Customer did not leave a comment.Kathryn D.
Customer did not leave a comment.Nancy W.
Location is small and maybe a little more lighting. May be difficult for a beginner to back trailer up to unhook.Daniel A.
This was the easiest transaction! The owner was fast, courteous, knowledgeable and easy to work with. Definitely will use this location again! No frills, no hassles, no worries and fast.Heather R.
Customer service was greatLisa A.
Customer did not leave a comment.Stanley L.
Customer did not leave a comment.Mark L.
Customer did not leave a comment.Jean C.
Customer did not leave a comment.Ronald S.
Customer did not leave a comment.Glenn H.
Customer did not leave a comment.Dante M.
Customer did not leave a comment.David F.
Customer did not leave a comment.laura H.
Customer did not leave a comment.Ty M.
Customer did not leave a comment.Gregory C.
Truck leaked rain on the passenger side the entire ride. Not cool. No way to stop it.Lynda S.
Customer did not leave a comment.George G.
Customer did not leave a comment.Edward L.
Customer did not leave a comment.Prince O.
Customer did not leave a comment.James L.
Customer did not leave a comment.william H.
Customer did not leave a comment.Douglas H.
Customer did not leave a comment.Emanuel S.
I forget the gentleman who waited on me but the place was immaculate you feed off the floor the truck was like brand new he was a very understanding and kind person and anytime I ever need a U-Haul I will always go to him from now.Michael K.
Customer did not leave a comment.LARRY V.
Manager was very pleasant Pick up was great.Renter went smoothly as well. Price was also excellent.Nancy K.
Customer did not leave a comment.Russell L.
Customer did not leave a comment.John W.