Customer did not leave a comment.Lanise D.
Customer Reviews for Town Line Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Maintain the vehicles, we seized an engine 20 miles down the road four hours on the side of a highway. And change of protocol never leave a customer stranger in the highwayShannon B.
Super convenient location. Soto helped me make the reservation, which I really appreciated.Mary P.
Customer did not leave a comment.Dennis G.
Customer did not leave a comment.Alice T.
The gentleman who helped me was very nice and pleasant and explained everything very well. I would highly recommend himCynthia M.
Everything was goodAlbania L.
They should have more trucks availableDELOSS D.
Customer did not leave a comment.Kevin W.
Customer did not leave a comment.James R.
Customer did not leave a comment.Natalie C.
Customer did not leave a comment.Barbara M.
Customer did not leave a comment.ROBERT R.
Customer did not leave a comment.CYNTHIA D.
Place was closed at pick up time computer directions were unbelievable it took about two hours to get the keysEdmund M.
Customer did not leave a comment.Ramona Q.
Customer did not leave a comment.Christian B.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Robin M.
Customer did not leave a comment.Michael M.
The Uhaul art of the store was closed when I went into get truck and the owner came in especially for me and waited till I arrived. I would recommend this location every time.Tarri L.
When we booked the truck the location for drop off was listed in the invoice and the one listed above, so that is where we dropped it off. But then after dropping it off we got charged a fee for returning it in the wrong location and listed a new location which we were never told about. Also, we were charged a late drop off fee, even if the car was dropped a day before its return date but returned in the later afternoon, when the drop off location never provided hours of operation. We also called Uhaul to find out if we could return the truck at any hour and they said yes, as the place had an easy drop-off set up that you can just lock it and drop off the keys. We also got charged a fee for not returning the furniture blankets that we never recieved in the first place.Kyle B.
Customer did not leave a comment.Elingrace M.
I go to multiple locationsFelix A.
Town Line employees were incredibly professional and helpful. U-haul didn't bother supplying me with the requested equipment but that had nothing to do with the pick up/drop off locationJennifer R.
The staff at this location was inviting, professional and more than helpful, which we greatly appreciatedMERYL L.
It was raining and the key box was in a position where lots of rain run off from the roof poured on it. It would be nice to not get drenched when getting the key.RAUL A.