Customer Reviews for Town Rent A Car
(U-Haul Neighborhood Dealer)

1155 reviews

10408 Rosecrans Av   Bellflower, CA 90706

(562) 866-3120

Location Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 10 am - 5 pm

Services at this Location:

Contact Us

(562) 866-3120

10408 Rosecrans Av
Bellflower, CA 90706

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 10 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

MARK C. 
Rating:
5.0

This is my second time renting from here. The staff is very professional and helpful. Wouldn't go anywhere else.

MARIA M. 
Rating:
5.0

Customer did not leave a comment.

JACK C. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN D. 
Rating:
3.0

Make sure equipment for rent is up to safety standards. I rented a auto transport and was unable to tie down the passenger side due to it being cut. Along with that, the driver side fender of the auto transport was also damaged to the point where it barely latched on with the rubber ball.

MARK B. 
Rating:
5.0

Ismael was very friendly and very helpful Thank you see you next time

Alfonso S. 
Rating:
5.0

Amazing customer service. This is my favorite location to come to. Thank you

Sergio P. 
Rating:
5.0

Customer did not leave a comment.

Arlene H. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO B. 
Rating:
5.0

Customer did not leave a comment.

JAVIER S. 
Rating:
5.0

Customer did not leave a comment.

BRYAN G. 
Rating:
5.0

The guy at the counter was really nice and very understanding that LA traffic sucks.

Gilbert L. 
Rating:
5.0

I was a little apprehensive as I had never rented a trailer, but the crew at Town Rentals made this an easy, quick and seamless experience! The paperwork was quick, and they attached the trailer quickly and competently. They even had the adapter for the lights that was necessary to connect my dad's truck to the trailer.

Walter S. 
Rating:
5.0

Very friendly service. Quick and easy. Would definitely use again 10/10

GINA B. 
Rating:
5.0

Maybe rent for free ...LOL Always great service and always have what you need. I will always rent from them

LOUISE D. 
Rating:
5.0

Truck was very clean. Personnel were very nice and professional.

MILTON J. 
Rating:
5.0

Customer did not leave a comment.

JADE A. 
Rating:
5.0

Rental was impeccable and customer service is always consistently at 100% Thank you

Sergio P. 
Rating:
5.0

Verify damages to vehicle body

JOSE I. 
Rating:
5.0

Customer did not leave a comment.

RYAN D. 
Rating:
5.0

Customer did not leave a comment.

GINGI S. 
Rating:
5.0

Moses was awesome and very accommodating. His night guard very friendly and his employee who helps with keys and making sure truck is good to go very nice. I would DEFINITELY recommend this location.

LEEON M. 
Rating:
5.0

nothing

LOUISE D. 
Rating:
5.0

a

ALICIA R. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Helpful, clean and ready when I needed it. I'll definitely be back.

KAREN R. 
Rating:
5.0

Customer did not leave a comment.

MAURICE Z. 
Rating:
5.0

FIX YOUR WEBSITE IT TOO MESSY,WAS NOT SURE IFRESERVATION WAS CORRECT, TRANSACTION UNCLEAR

ANTONIO M. 
Rating:
5.0

Customer did not leave a comment.

JUANRUPERTO L. 
Rating:
5.0

Customer did not leave a comment.

Justin M. 
Rating:
2.0

I rented a box truck for a day but 1 hour after I rented the truck it started to rain very hard so I wasn't able to load it and I needed to keep the truck longer. It rained hard for two days. It was parked and not used for two days on the third day I was able to load the truck. The store called on the third day and left a message saying that if I didn't return the truck in two hours that they were going to report to the police that the truck was stolen. It caused me a lot of stress. I will never rent a truck from U HAUL again and would never recommend this store to anyone.

Phillip S. 
Rating:
5.0

I have referred a neighbor to your location. I'm sure they will be happy.

Maribel A. 
Rating:
5.0

Customer service was great

Denise G. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND B. 
Rating:
4.0

Customer did not leave a comment.

Lilia E. 
Rating:
5.0

Customer did not leave a comment.

Octavio V. 
Rating:
5.0

Customer did not leave a comment.

Aron F. 
Rating:
5.0

Customer did not leave a comment.

Rosaura C. 
Rating:
5.0

Customer did not leave a comment.

Wilmer S. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Nice service thank you !! I See next time !!

IZAEL C. 
Rating:
5.0

The pick up that I rented had a terrible smoking odor. I think you should forbid smoking in all your vehicles, it is awful driving a stinky car.

Mario M. 
Rating:
5.0

Customer did not leave a comment.

Edward J. 
Rating:
5.0

Customer did not leave a comment.

KILKOU L. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Customer did not leave a comment.

Brenda C. 
Rating:
5.0

Very great customer service

adam G. 
Rating:
5.0

Great experience

ERNESTO H. 
Rating:
5.0

Clean truck interior. Was dusty

Adrian D. 
Rating:
5.0

Customer did not leave a comment.

Erica H. 
Rating:
5.0

The people where professional and kind I will come back again Thanks

Ramon N. 
Rating:
5.0

Customer did not leave a comment.

Mariaelena G. 
Rating:
5.0

Customer did not leave a comment.

Francisco P. 
Rating:
5.0

guy behind counter, great customer service skills. very rare theses days.

JOAN D. 
Rating:
5.0

Customer did not leave a comment.

Lindsey P. 
Rating:
5.0

Customer did not leave a comment.

WINDELL D. 
Rating:
5.0

Customer did not leave a comment.

VINICIO M. 
Rating:
5.0

Customer did not leave a comment.

eddie M. 
Rating:
5.0

Customer did not leave a comment.

chung P. 
Rating:
5.0

Customer did not leave a comment.

Vivenie Y. 
Rating:
3.0

I had read the reviews about the equipment and service. Of course the truck had scratches and small dents. I have never rented a truck that didn't but overall it was ok. As far as the service, I agree with another review that the person behind counter did not wear mask. That was not a hugh problem for me. I wore my mask and gloves. Even though no mask, he was very nice, friendly and helpful. If needed I would rent from there again and refer someone.

Carla J. 
Rating:
5.0

Provided the good and professional services.

Ringo W. 
Rating:
5.0

Customer service was really good our rental truck was ready for us on time. Thank you 😊

Veronica H. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
1.0

Truck was dirty . People that work there did not ware masks . Invesigate

Michelle C. 
Rating:
5.0

Customer did not leave a comment.

Ricardo L. 
Rating:
5.0

Customer did not leave a comment.

Mario A. 
Rating:
2.0

Not going to that location again. Vehicle was in bad condition and dirty.

Antonio G. 
Rating:
1.0

No drop off box, cost us more money and time to complete the transaction

Santosh H. 
Rating:
5.0

Customer did not leave a comment.

Glenn N. 
Rating:
5.0

The sun visor on the driver's side was already broken. I flipped it up but it kept falling down and dangerously obstructed my view many times. I had to get tape to try and secure it. But even the tape wasn't able to stick to the ceiling. It was annoying and very dangerous! Needs to be fixed!

tristan C. 
Rating:
5.0

Great customer service!

Iris A. 
Rating:
5.0

They are very nice and attentive. The guy who actually installed did a great job! They gave my some advice on how to drive. I highly recommend the place!

MAYUMI I. 
Rating:
5.0

10++ Very kind, & friendly. I'll come back!

Cecilia V. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
5.0

Customer did not leave a comment.

Axel M. 
Rating:
5.0

Customer did not leave a comment.

Marchetta S. 
Rating:
5.0

No wasting time In-N-Out excellent service thank you U-Haul☺

Robert C. 
Rating:
5.0

Friendly and fast service. The guy at the yard was very helpful. He set me up with what I needed for my moving project.

Juan C. 
Rating:
4.0

Customer did not leave a comment.

Octavio D. 
Rating:
1.0

Neither the person in the store nor the person hooking up the trailer were wearing masks. I asked the person hooking up the trailer to put one on, but was ignored. There were also people in the parking lot racing RC Cars around, so when I was returning the trailer, I had to be careful not to run over one of those cars. Overall, not a professional experience at all. It felt like I was borrowing a trailer from a neighbors friend, not renting it from Uhaul.

Frederick F. 
Rating:
5.0

Customer did not leave a comment.

Grace L. 
Rating:
5.0

Customer did not leave a comment.

Maritza R. 
Rating:
5.0

Thank you for help I like everything you service

Yokendra A. 
Rating:
5.0

Customer did not leave a comment.

Ofelia M. 
Rating:
3.0

The guy who helped us really did try to make the situation a good one. We had the wrong size truck given to us and he did try to rectify that by finding the correct size truck. It did prove unsuccessful which is why I cannot give a great review. But he was very nice and he did go out of his way to try to help the situation

Rachele J. 
Rating:
5.0

There was good service

sam C. 
Rating:
4.0

The only issue I found was that the website lsted the opening time as 8;30 but the person there said it was 9:00

Anthony G. 
Rating:
1.0

The employee at the register was not wearing a mask nor were the two other people who appeared to be employees there. The uhaul was DISGUSTING. Dried up raisins for something we're in the cup holders, floor was full of debris and old food. I did not feel safe from covid-19 at all. I will never come back to this location.

MONICA S. 
Rating:
2.0

Customer did not leave a comment.

Luis V. 
Rating:
5.0

Keep it up!!!!

George L. 
Rating:
5.0

Customer did not leave a comment.

Roy A. 
Rating:
5.0

Customer did not leave a comment.

Jose V. 
Rating:
4.0

Car was super dirty inside and out.

Luis F. 
Rating:
5.0

Customer did not leave a comment.

JAVIER S. 
Rating:
5.0

Customer did not leave a comment.

JAVIER S. 
Rating:
4.0

Wipe inside of the truck down after every use. Covid 19 is real.

Charlotte C. 
Rating:
5.0

Customer did not leave a comment.

JAVIER S. 
Rating:
5.0

Customer did not leave a comment.

Joshua F. 
Rating:
3.0

Pick up location was changed twice, windshield was dirty, inside appeared clean enough.

Timothy B. 
No reviews have been submitted for this location.

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