Customer Reviews for Trading Post

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trading Post

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emery C. on

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Brent S. on

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John L. on

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bruce L. on

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Karen was helpful, checking me in and sending confirmation electronically. No problems.

walter T. on

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Michael B. on

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I was disappointed that when when I returned the rented equipment a day early there amount charged was not prorated to reflect the early return.

Kimberly M. on

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BRETT C. on

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Just a easy and pleasant experience

ERNESTO F. on

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I returned the 12x6 trailer a week ago and still I do not have a return confirmation

Marshall M. on

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very nice people

karen S. on

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Not the location I had a problem with it was the uhaul auto 24/7 return I had a problem with. Kept saying I had no contracr, the number the link gave me would not work. Ended up taking it back where I got it from because I couldn't return it anywhere else.

Steve S. on

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Thomas B. on

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Robert L. on

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Mark R. on

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You WAY overcharged me.

DUSTIN C. on

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woodrow C. on

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Lawrence B. on

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Trailer is about worn out! Great customer service at this location

DONNIE M. on

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Kay C. on

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Don R. on

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Matthew T. on

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The truck was extremely uncomfortable

Kim C. on

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john A. on

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Was charged 32 dollars because I left the tank at 7/8th full. And 25 dollars for someone to spend 5 minutes sweeping the back of the truck. But people were nice at least. Not recommending U-Haul to anyone.

Terri L. on

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The trading post was an excellent drop off location as the personnel was knowledgeable, friendly, and very helpful .

SAM D. on

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Don R. on

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Don R. on

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ED F. on

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Nicer equipment available more options. Trailers with out holes.

laura D. on

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I'm gonna be honest the man at trading Post done his very best to make this uhaul rental agreement as professionally as could be speaking the situation I went to jail over a bunch of bull crap and didn't have any way to contact them had some of my family reach out to them and the store manager at trading Post they done what they could to do the best possible outcome and still it failed but not because of they were at fault they were not to blame for what Happened they were harassed by my ex and my land lord saying if they didn't come get it they would have it towed off the property or else they could charge me with theft of a stole motor vehicle the man at trading Post was badgered and harassed so much that he had no choice but to have me turn over the keys to him and the uhaul company so I would avoid any further charges and aggravation to me and them too they came and got the key at Cherokee county jail Murphy NC 28906 didn't charge me extra money only for storage and clean up for the uhaul and what ever else they need do am very blessed and thankful thru all that they had compassion and understanding for my situation and helping me they went out of there way to help when they didn't have too at all so I appreciate everything they did for me and very nice professional care concern and top review's on durability safety and about the smoothest riding U-Haul I have ever drove thank you so much To Murphy North Carolina trading Post and U-Haul company my God bless yall and such awesome people can do business with thank you so much sincerely Laura D God's blessings to you and the company

JUSTIN H. on

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I picked up the trailer and had to hook it up myself! The lights never worked. I returned the trailer never actually using it die to the lights. I was supposed to get a refund but never seen it or even been contacted about it! I will not use your company again.

Karen H. on

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Excellent Customer Service..... Karen is fabulous!!!!

Daniel K. on

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A pleasure to do business with......

William M. on

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After showing the receiving dealer my receipt it was confirmed that no additional charges (beyond the initial extra, unnecessary 1 day charge) would be due. This location provides excellent customer service.

John G. on

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It is a funky place that is a throwback to a past time and era. The truck was covered with bugs and I had to clean the windshield to be able to drive safely.

James J. on

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Straight forward drop off. No problems

Harold A. on

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ERIC T. on

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joseph K. on

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Go over a list of how to use and all features of item

Michael D. on

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landsey A. on

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First truck was a cluncker with only one headlight..I refused it; second truck was excellent.

dale M. on

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rented twice from this location both trucks were nasty had to clean them before driving them, food left behind seats.looked like some one puked on dash and they stunk in side.

James A. on

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Melissa B. on

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Trading Post needs to improve on the looks of their establishment & also need to hire someone that knows customer service.

Lawrence B. on

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Great place to rent from, very helpful

Katti H. on

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John K. on

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deborah T. on

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I am extremely satisfied with the service I received -- everyone was polite, doing everything possible to make the process easy for me.

david M. on

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Richard F. on

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KEITH L. on

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Randy M. on

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Missie G. on

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Harold G. on

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Jennifer H. on

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Missie G. on

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Very friendly

Robert B. on

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Stephen F. on

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steve L. on

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It was a little disorganized but the people were great

Katelyn S. on

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maureen A. on

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Rental on both ends, NC & FL was very efficient & easy

John R. on

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Doing fine job now.

Susan B. on

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Carrie M. on

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The right tire needs to be replaced it was bald

Gregory C. on

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The staff in Murphy N.C. were extremely helpful and nice. I will definitely return to the the Trading Post for any future uhaul rentals.

Richard R. on

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A great and friendly staff, very helpful in every way - will be back to rent again!

Mackie G. on

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Lawrence B. on

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Very helpful staff

William S. on

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The driver's seat would not adjust and the outside drivers mirror would move every time you opened/closed the door. Other than those two minor things, the truck was excellent.

Richard M. on

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Crystal W. on

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Water leak near door. Packages got wet.

Dave C. on

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Jonathan L. on

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Excellent customer service.

Patricia P. on

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Richard R. on

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The service at the Trader Post U-Haul location was, as always, superb... Look forward to renting from them again. Rich Rodriguez

CHARLES L. on

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I was charged double what I was told. I will file a formal complaint with the credit card company

samuel M. on

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carlos G. on

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Very friendly and professional person!

terry S. on

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CHARLES L. on

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Store is a mess but the customer service is great. Truth is....I dont care about the store I care about the service and equipment

Michael C. on

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The store was open and easy to find. The lady inside was very nice.

trecia P. on

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CHARLES L. on

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Dennis R. on

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None You lady was very positive with pro customer service.

BLANCA A. on

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jim K. on

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the pre check-in was a heaven sent the most time spent was hooking up the trailer

Martin B. on

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Have someone sweep the insde and clean the cab. remove dirt and bugs off the windows to improve visiblity. I wound up cleaning it myself. Have the right truck available so that customer doesn't have to buy material and rope to keep items from moving in a larger truck. Also larger truck wound up costig more in gas.

carl M. on

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The truck was perfect. The service was perfect. Easy check out & check in.

steven G. on

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samuel M. on

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Carl M. on

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WILLIAM K. on

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Gerald R. on

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WILLIAM K. on

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Justin B. on

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Lynda M. on

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Hugh H. on

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Agent was very pleasant and helpful.

Brendan F. on

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Not sure there is anything that can be done. The return location is an open field.

Jonathan C. on

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Truck was filthy. Requested furniture dolly, and was charged for one, but none in the truck. Totally wasted trip AND day!! Got another truck on day two, was charged again, even more than the 1st time. Then got a charge of $92 on my card for gas, I was told to NOT WORRY ABOUT, because of the inconvenience and wasted movers one attempt #1. I feel scammed!!!

Cheryl T. on

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