Customer Reviews for Trading Post
(U-Haul Neighborhood Dealer)

629 reviews

2170 W 64 Hwy   Murphy, NC 28906

(828) 835-3217

Location Hours

  • Mon-Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 835-3217

2170 W 64 Hwy
Murphy, NC 28906

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Simon L. 
Rating:
5.0

Great customer service Easy pick up and drop off

Tami C. 
Rating:
5.0

Customer did not leave a comment.

Byron G. 
Rating:
1.0

This place is worse than Holden in Covington,

Douglas O. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
3.0

Too long a wait to drop off vehicle.

MICHAEL E. 
Rating:
5.0

Customer did not leave a comment.

nathaniel T. 
Rating:
4.0

Customer did not leave a comment.

Diane R. 
Rating:
5.0

N/A

stephanie G. 
Rating:
4.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

Customer did not leave a comment.

Alan D. 
Rating:
3.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Norman C. 
Rating:
5.0

Customer did not leave a comment.

GAIL G. 
Rating:
1.0

this was the worst rental i ever had. the truck was cruddy, the truck sounded like it was going to blow up, the truck ran terrible, the location made me wait for 2 hours to get my equipment i rented. never going to use uhaul again.

Douglas T. 
Rating:
5.0

Great experience...very professional and laid back to deal with

Dane A. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Frank B. 
Rating:
4.0

Nothing, it was

ELIZABETH R. 
Rating:
5.0

RAY WAS GREAT!!!!!!!!! RATE WAS FAIR. EQUIPMENT WAS GOOD.

STEVE F. 
Rating:
2.0

Customer did not leave a comment.

Corey W. 
Rating:
3.0

Customer did not leave a comment.

Travis H. 
Rating:
5.0

None

Larry W. 
Rating:
5.0

The U-Haul app did not work for me completely. I wasn't able to do a complete check-in or check out return using the app. Otherwise the truck ran like a dream and my dealings with the u-haul dealer was fair and honest.

Jesse C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW L. 
Rating:
5.0

Can't think of any thing that could improve according to the service that we received. Everything was excellent

JO S. 
Rating:
3.0

Customer did not leave a comment.

Karen M. 
Rating:
3.0

They closed early so we couldn't go inside and meet anyone. So we drop key in box.

Beverly F. 
Rating:
3.0

Customer did not leave a comment.

Melanie C. 
Rating:
3.0

Truck was less than 1/2 tank of gas. I though it was to be filled b4 pick up. Maybe i just misunderstood this .

MARGARET R. 
Rating:
3.0

rented 2 trucks and never received a refund for the unused miles on both trucks, and was overcharged on one, will never use them again.

DANIEL S. 
Rating:
5.0

Customer did not leave a comment.

TODD M. 
Rating:
5.0

Very friendly, helpful and prompt.

Harold S. 
Rating:
1.0

Extremely rude won't let customers due no contact pickup makes you fill out paperwork with him and tells you have to buy all the insurance or he won't rent it to you

Mark B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

jyst simply wished it OPENED b4 10am, cuz by the most of the day is gone

STEVEN W. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
3.0

Customer did not leave a comment.

JUSTIN P. 
Rating:
4.0

Customer did not leave a comment.

BRUCE FREDERICK A. 
Rating:
5.0

Customer did not leave a comment.

DONALD C. 
Rating:
5.0

Definitely a better experience renting a truck here than at Doug Sneeds place in Peachtree, NC! Excellent service!

CAITLIN O. 
Rating:
5.0

Nice to have after hours dropoff.

SIMON C. 
Rating:
3.0

Customer did not leave a comment.

LYN M. 
Rating:
1.0

Truck share 24/7 didn't work. Staff was rude. Truck tires were bald. Not safe to drive, returned early

Aaron C. 
Rating:
3.0

Customer did not leave a comment.

IMAD S. 
Rating:
4.0

Customer did not leave a comment.

Patrick G. 
Rating:
3.0

the owner WAS COURTEOUS AND HELPFUL BUT THE TRUCK WAS NOT WELL MAINTAINED THE BRAKES WERE TERRIBLE AND WHILE TURNING ON A NARROW MOUNTAIN ROAD THEy FAILED TO GRIP AND THE VEHICLE STARTED HEADING TO THE EDGE OF A DROP OFF AND ONLY STOPPED WHEN I HAD TO SLAM IT INTO REVERSE AND HIT THE accelerator Each time you went to start the vehicle it took 4-5 times for it to start. That truck is in desperate need of maintenance Maybe I just got a bad vehicle and others were better I have rented many hauls over the years this was the scariest experience driving one

DAYN B. 
Rating:
4.0

You're rate of $90 for an overnight car Tow Dolly rental seemed very high.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

CATHY T. 
Rating:
5.0

Customer did not leave a comment.

Gregory O. 
Rating:
5.0

Customer did not leave a comment.

MILLARD W. 
Rating:
2.0

I only drive 32 miles locally smf the Oldsmobile there tried add s extra fourth off a day when it was picked up at 10am and brought back at seven o'clock the same day. And he never reimbursed the 100 dollars he charged and it not supposed to be that much.

SHANNON L. 
Rating:
3.0

Customer did not leave a comment.

KEVIN O. 
Rating:
3.0

Realize that the mobile checkin and out doesn't prevent you from interacting with the staff. Thought that was the purpose of using the mobile function.

Joshua G. 
Rating:
4.0

Customer did not leave a comment.

Andy S. 
Rating:
3.0

Customer did not leave a comment.

PAUL WESLEY S. 
Rating:
3.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
3.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

I was surprised how fuel efficient the Ford truck was

Walter W. 
Rating:
5.0

Customer did not leave a comment.

daniel L. 
Rating:
5.0

Customer did not leave a comment.

Courtney S. 
Rating:
1.0

Truck was FILTHY!!! Again! Terrible service! Again! Even if you've done everything ahead of time and checked in online it's still 45 mins or more to complete the rental while he fumbles with his cell phone. I'm done doing my U-Haul business at the Trading Post.

KIMBERLY C. 
Rating:
3.0

Customer did not leave a comment.

Cornelius F. 
Rating:
2.0

Customer did not leave a comment.

HILARY B. 
Rating:
5.0

Customer did not leave a comment.

Diana W. 
Rating:
3.0

Customer did not leave a comment.

Steve S. 
Rating:
1.0

Customer did not leave a comment.

RODNEY B. 
Rating:
3.0

Customer did not leave a comment.

ROBERT W. 
Rating:
4.0

Customer did not leave a comment.

Evette M. 
Rating:
2.0

Customer did not leave a comment.

Beth R. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
2.0

The 26' Truck brakes poor, a/c didn't work and windshield wipers were bad. MADE IT HOT AND MISERABLE WITH POOR VISABLITY.

JAMES M. 
Rating:
3.0

My online checkin became a 15 minute process in which I had to wait for the person running the store to process people when the app stated all I needed was a key. The store owner stated that I needed to sign for the insurance choice. I think the U-Haul app should note that online checkins aren't quite as fast as U-Haul makes them out to be.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

kenneth K. 
Rating:
5.0

Customer did not leave a comment.

ANDREW L. 
Rating:
3.0

Have vehicle in clean condition

CHARLES G. 
Rating:
1.0

The man smoked a pipe in an unventillated office. It was nauseating. The 10 foot truck I reserved was not available, so he rented me a 15 foot truck which was fine. He couldn't get his printer to work in order to print my contract or receipt.

CYNTHIA ANN P. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
1.0

Charged 2 days and 100 miles owner stated it was U-Haul policy to charge that will never rent there again

DAVID T. 
Rating:
5.0

They should Use a faster computer. They didn't seem to be expecting my arrival.

JONATHAN K. 
Rating:
2.0

Customer did not leave a comment.

WILLIAM ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
2.0

Always a hassle renting uhauls here. Once waited 20 mins for the owner to finish his solitaire game to pickup a truck. Several times I have reserved online only to have the reservation changed by them when I pick up equipment, adding mile's because according to them there is a 50 mile minimum. ( I know it is'nt I rent uhauls quite regular) the last 26ft truck picked up there had liquid mixed with mud over half way to the front of it. I no longer pick up there I drive the extra 10 miles to the next dealer. This Dealer really needs to work on customer service!!!!!!!!!!!

DAVID T. 
Rating:
3.0

I got there before they were actually open. The owner was just leaving on an errand. He told me to just drop the trailer and they would take care of it, and they did.

Dennis H. 
Rating:
1.0

Better attitude

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Sergio M. 
Rating:
5.0

Outstanding service

Thomas B. 
Rating:
5.0

Truck ran great had no problems goes at a good speed

DAVID G. 
Rating:
4.0

Tried to check the u-haul back in during closing hours and the website was down..tried many times ..so I'm sure I'll get charged 20$ for not getting it signed back in.

CRYSTAL G. 
Rating:
3.0

Customer did not leave a comment.

Philipp F. 
Rating:
1.0

Lady at counter did not put in right mileage then charge me when I went over and calculations was not right according to my paperwork and was very rude about us owing her money and tried to charge my card multiple times

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK W. 
Rating:
3.0

Customer did not leave a comment.

FRANCIS M. 
Rating:
5.0

Great location, The lady who took care of me was awesome.

DOMINICK C. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Customer did not leave a comment.

DAWN L. 
Rating:
1.0

mileage in contract was wrong, they promised to fix it and did not, cab of truck smells, previous guest left garbage in cab and in back of truck was not informed of after hours fee, I took the truck back early....added a $5.35 sales item for something, no details very disappointing pointing

Robert S. 
Rating:
2.0

Make sure you do not use mobile check in, the truck you rent will not be correct and the additional equipment you rent will not be available for you.

Kimberly R. 
No reviews have been submitted for this location.

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