Customer Reviews for Trading Post

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trading Post

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Melanie I.
Rating:

The woman who works at the trading post that handled the rental was rude. She said there was a 5 dollar emissions charge and I asked what that was and her reply was "I don't know no one has ever asked." I then asked to find out and she had an attitude about it. She printed out the contract and tossed the contract along with a pen on the desk and said sign the contract. I said I would after I read it. She stood up and walked away, went out the door and told the people that came with me that I was still inside reading the contract. The place was dirty. The desk where I had to sign the contract was full of garbage and dirty. I would never recommend this place to anyone!

Timothy M.
Rating:

Customer did not leave a comment.

PATRICK M.
Rating:

Customer did not leave a comment.

tom M.
Rating:

Check engine light illuminated and gas reported as 3/4 full and gauge read just below 1/2!

Bruce W T.
Rating:

Karen was great, best service possible.

jack B.
Rating:

Customer did not leave a comment.

james H.
Rating:

Customer did not leave a comment.

karen C.
Rating:

Customer did not leave a comment.

Ned W.
Rating:

The app worked well. The return location in Murphy could use more exterior safety lighting!

BRIAN R.
Rating:

Customer did not leave a comment.

scott D.
Rating:

Customer did not leave a comment.

Mary Y.
Rating:

Customer did not leave a comment.

Joseph D.
Rating:

Karen, your associate working there, was very helpful, including getting under the car carrier and hooking the chains up. My only fear enroute was 110,000 miles plus on the vehicle, and having to drive very carefully My only fear, enroute was The 110,000 miles plus on odometer, and having to drive very carefully, so as not to exceed RPMs. My partner and I prayed that she would get us there, and I'm not religious.

Mark C.
Rating:

I was able to drop off the rental in my home town of Murphy, NC instead of the original drop off location. They were in desperate need of a10' truck and were very helpful in the return process.

greg O.
Rating:

Nothing just maintain stock

Bret M.
Rating:

Customer did not leave a comment.

jerry W.
Rating:

Super easy to rent! Made our move easy!

Patrick M.
Rating:

Customer did not leave a comment.

BRIAN R.
Rating:

Customer did not leave a comment.

Samuel P.
Rating:

Customer did not leave a comment.

KAREN A.
Rating:

I was charged twice and still have not received the refund for the first charge. They are not very friendly guests you could say a little rude. Would.like to know when I get my refund for the mistake?

TERI LEE B.
Rating:

Everything went well. No problems .

Charles H.
Rating:

Karen was really nice . No problem. Thx

jon J.
Rating:

Everyone we worked with at this place was awesome extremely helpful great pricing I couldn't say enough yes I highly recommend them!!

don F.
Rating:

Clean up location. Truck was perfect

Robert W.
Rating:

Customer did not leave a comment.

lisa B.
Rating:

Customer did not leave a comment.

David S.
Rating:

Great people!

MICHAEL B.
Rating:

Customer did not leave a comment.

MARSHALL S.
Rating:

from pickup to my destination was a plesant experience

Willie W.
Rating:

I was very pleased with all the call and messages i received from u-haul to help me make this moving experience alot easier. Very helpful associates . Pleasant people to deal with , i thank you very much

Judy W.
Rating:

Customer did not leave a comment.

Charles W.
Rating:

Extremely helpful and friendly. Will absolutely use again if needed.

charles C.
Rating:

Customer did not leave a comment.

JEFF M.
Rating:

Comments: Could not advise me of the correct drawer bar to buy for my F250; couldn't direct me to a retailer to make the purchase; trailer was in a ditch when we arrived and had to work hard to hook it up.. Improvements: Inventory and preperation

teresa M.
Rating:

Very simple and fast. Good price also.

jim F.
Rating:

Customer did not leave a comment.

Larry N.
Rating:

Customer did not leave a comment.

jennifer G.
Rating:

Customer did not leave a comment.

samual N.
Rating:

Na

stephen G.
Rating:

The specific employee involved was courteous and helpful, but not computer literate, resulting in long and repeated delays and double booking. The owner appears to be annoyed that we were keeping him from his primary business; if the employee had not intervened, we would have left in search of another rental location. We would not recommend this facilty to anyone!!!

Grace N.
Rating:

Customer did not leave a comment.

JOhn R.
Rating:

Great people to deal with

RAY B.
Rating:

evidently the profits for a business are not enough to compensate for the "crap" the business owner has to put up with when renting trailers I would suggest some type of adjustment to the percentage of money's shared with the businesses you contract with so they will stay as rental locations in our area.

Gary R.
Rating:

Customer did not leave a comment.

rick P.
Rating:

Customer did not leave a comment.

Linda L.
Rating:

Nice folks.

Robert S.
Rating:

Customer did not leave a comment.

Anthony L.
Rating:

Thank you Ray for the phone help!

Ronald B.
Rating:

Difficulty finding someone to assist with drop off.

michael C.
Rating:

Customer did not leave a comment.

Patric S.
Rating:

Female clerk was very attentive to our needs.

Charles G.
Rating:

Customer did not leave a comment.

samuel M.
Rating:

Customer did not leave a comment.

rene H.
Rating:

The owner of the trading post threw my drivers license at me and told me to go somewhere else because I wouldn't take my face mask off due to not wanting to risk Covid-19 exposure. He was very rude.

don R.
Rating:

Ray and his staff were a pleasure to deal with. Even though the "U-Haul" computer system was having problems, they completed the trailer rental I needed quickly and efficiently. The return was just as efficient. I highly recommend this dealership.

Thomas P.
Rating:

Customer did not leave a comment.

Scott P.
Rating:

Customer did not leave a comment.

Alan C.
Rating:

Customer did not leave a comment.

Merwin C.
Rating:

Customer did not leave a comment.

Michael G.
Rating:

The drop off location was not given to me at the initial rental office.When I was done unloading I called customer service and was given a drop off location.Several hours later I received a text telling me to drop off at a different location after I already dropped the key in the after hours drop box. Next although I dropped off both pieces of equipment at the same time (2 days early ) I received a bill along with credit card debit charge for extra day of rent for the auto transport. I'm still waiting for a resolution on that one. I've used U Haul several times in the past,but this time had by far been the most painful and it doesn't seem to be over yet.

Joseph M.
Rating:

Customer did not leave a comment.

samual N.
Rating:

Great Place To Rent Trailers

David A.
Rating:

Customer did not leave a comment.

Alan G.
Rating:

Quick response from personnel when I arrived, showed me where to park trailer and was gone and on my way.

Sam M.
Rating:

Customer did not leave a comment.

janet S.
Rating:

Customer did not leave a comment.

norman D.
Rating:

Customer did not leave a comment.

Stephen K.
Rating:

No suggestions

Ronald B.
Rating:

Customer did not leave a comment.

Jack S.
Rating:

You all were great!! Thank you so much and have a Blessed Day!!!

Jeanie B.
Rating:

Customer did not leave a comment.

Stevo W.
Rating:

Stop in and see Ray.,,!!!!!!

Philip H.
Rating:

Great experience. Rented on-line and used the mobile phone/text registration option.

Trevor M.
Rating:

Customer did not leave a comment.

Eric T.
Rating:

Customer did not leave a comment.

Sarah M.
Rating:

Customer did not leave a comment.

Steve S.
Rating:

Customer did not leave a comment.

nancy P.
Rating:

Friendly and accurate dervice.

Steve N.
Rating:

Customer did not leave a comment.

Tina D.
Rating:

My reservation got screwed up and was cancelled. The owner of this location came on his day off and opened up to get me a truck to use. Exceptional service. Will use his location only anytime I need a truck.

robert B.
Rating:

The facility was dirty and unorganized, would prefer the location on Blairsville Highway in Murphy. Trailer had one tire with a lump in the tread area that we discovered when getting our vehicle gassed. However, after I called U haul, the service to meet us and change the wheel was superb. Quick and friendly and the person on the phone was very concerned and followed up with excellent communication.

joe M.
Rating:

Customer did not leave a comment.

James W.
Rating:

None

Alan G.
Rating:

Customer did not leave a comment.

Joan C.
Rating:

I also renter another uhaul a day after or two days after in NC and never received a receipt of the transaction. It would be nice to have a copy of it. I don't remember the young ladies name, but I paid for it using my same info from this transaction. U-Haul Contract 89770781 Thank you

Glen M.
Rating:

Customer did not leave a comment.

RICK S.
Rating:

Customer did not leave a comment.

Richard B.
Rating:

Clerk was very slow getting information,had to repeat everything over and over again. Just to old getting all information.

Robert M.
Rating:

Customer did not leave a comment.

Jeff S.
Rating:

U haul agent was extremely helpful and definitely improved our experience with U-haul

David S.
Rating:

Customer did not leave a comment.

walter T.
Rating:

Customer did not leave a comment.

Missie G.
Rating:

Customer did not leave a comment.

emery C.
Rating:

Customer did not leave a comment.

Brent S.
Rating:

Customer did not leave a comment.

John L.
Rating:

Customer did not leave a comment.

bruce L.
Rating:

Karen was helpful, checking me in and sending confirmation electronically. No problems.

walter T.
Rating:

Customer did not leave a comment.

Michael B.
Rating:

I was disappointed that when when I returned the rented equipment a day early there amount charged was not prorated to reflect the early return.

No reviews have been submitted for this location.

Back
To Top