Customer Reviews for Trading Post
(U-Haul Neighborhood Dealer)

582 reviews

2170 W US Hwy 64   Murphy, NC 28906

(828) 835-3217

Location Hours

  • Mon-Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 835-3217

2170 W US Hwy 64
Murphy, NC 28906

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

You're rate of $90 for an overnight car Tow Dolly rental seemed very high.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

CATHY T. 
Rating:
5.0

Customer did not leave a comment.

Gregory O. 
Rating:
5.0

Customer did not leave a comment.

MILLARD W. 
Rating:
2.0

I only drive 32 miles locally smf the Oldsmobile there tried add s extra fourth off a day when it was picked up at 10am and brought back at seven o'clock the same day. And he never reimbursed the 100 dollars he charged and it not supposed to be that much.

SHANNON L. 
Rating:
3.0

Customer did not leave a comment.

KEVIN O. 
Rating:
3.0

Realize that the mobile checkin and out doesn't prevent you from interacting with the staff. Thought that was the purpose of using the mobile function.

Joshua G. 
Rating:
4.0

Customer did not leave a comment.

Andy S. 
Rating:
3.0

Customer did not leave a comment.

PAUL WESLEY S. 
Rating:
3.0

Customer did not leave a comment.

PHILIP S. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
3.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

I was surprised how fuel efficient the Ford truck was

Walter W. 
Rating:
5.0

Customer did not leave a comment.

daniel L. 
Rating:
5.0

Customer did not leave a comment.

Courtney S. 
Rating:
1.0

Truck was FILTHY!!! Again! Terrible service! Again! Even if you've done everything ahead of time and checked in online it's still 45 mins or more to complete the rental while he fumbles with his cell phone. I'm done doing my U-Haul business at the Trading Post.

KIMBERLY C. 
Rating:
3.0

Customer did not leave a comment.

Cornelius F. 
Rating:
2.0

Customer did not leave a comment.

HILARY B. 
Rating:
5.0

Customer did not leave a comment.

Diana W. 
Rating:
3.0

Customer did not leave a comment.

Steve S. 
Rating:
1.0

Customer did not leave a comment.

RODNEY B. 
Rating:
3.0

Customer did not leave a comment.

ROBERT W. 
Rating:
4.0

Customer did not leave a comment.

Evette M. 
Rating:
2.0

Customer did not leave a comment.

Beth R. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
2.0

The 26' Truck brakes poor, a/c didn't work and windshield wipers were bad. MADE IT HOT AND MISERABLE WITH POOR VISABLITY.

JAMES M. 
Rating:
3.0

My online checkin became a 15 minute process in which I had to wait for the person running the store to process people when the app stated all I needed was a key. The store owner stated that I needed to sign for the insurance choice. I think the U-Haul app should note that online checkins aren't quite as fast as U-Haul makes them out to be.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

kenneth K. 
Rating:
5.0

Customer did not leave a comment.

ANDREW L. 
Rating:
3.0

Have vehicle in clean condition

CHARLES G. 
Rating:
1.0

The man smoked a pipe in an unventillated office. It was nauseating. The 10 foot truck I reserved was not available, so he rented me a 15 foot truck which was fine. He couldn't get his printer to work in order to print my contract or receipt.

CYNTHIA ANN P. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
1.0

Charged 2 days and 100 miles owner stated it was U-Haul policy to charge that will never rent there again

DAVID T. 
Rating:
5.0

They should Use a faster computer. They didn't seem to be expecting my arrival.

JONATHAN K. 
Rating:
2.0

Customer did not leave a comment.

WILLIAM ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL R. 
Rating:
2.0

Always a hassle renting uhauls here. Once waited 20 mins for the owner to finish his solitaire game to pickup a truck. Several times I have reserved online only to have the reservation changed by them when I pick up equipment, adding mile's because according to them there is a 50 mile minimum. ( I know it is'nt I rent uhauls quite regular) the last 26ft truck picked up there had liquid mixed with mud over half way to the front of it. I no longer pick up there I drive the extra 10 miles to the next dealer. This Dealer really needs to work on customer service!!!!!!!!!!!

DAVID T. 
Rating:
3.0

I got there before they were actually open. The owner was just leaving on an errand. He told me to just drop the trailer and they would take care of it, and they did.

Dennis H. 
Rating:
1.0

Better attitude

Joseph D. 
Rating:
5.0

Customer did not leave a comment.

Sergio M. 
Rating:
5.0

Outstanding service

Thomas B. 
Rating:
5.0

Truck ran great had no problems goes at a good speed

DAVID G. 
Rating:
4.0

Tried to check the u-haul back in during closing hours and the website was down..tried many times ..so I'm sure I'll get charged 20$ for not getting it signed back in.

CRYSTAL G. 
Rating:
3.0

Customer did not leave a comment.

Philipp F. 
Rating:
1.0

Lady at counter did not put in right mileage then charge me when I went over and calculations was not right according to my paperwork and was very rude about us owing her money and tried to charge my card multiple times

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK W. 
Rating:
3.0

Customer did not leave a comment.

FRANCIS M. 
Rating:
5.0

Great location, The lady who took care of me was awesome.

DOMINICK C. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Customer did not leave a comment.

DAWN L. 
Rating:
1.0

mileage in contract was wrong, they promised to fix it and did not, cab of truck smells, previous guest left garbage in cab and in back of truck was not informed of after hours fee, I took the truck back early....added a $5.35 sales item for something, no details very disappointing pointing

Robert S. 
Rating:
2.0

Make sure you do not use mobile check in, the truck you rent will not be correct and the additional equipment you rent will not be available for you.

Kimberly R. 
Rating:
5.0

Nothing that I can think about.

ELIZABETH N. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
5.0

Customer did not leave a comment.

GLENN H. 
Rating:
4.0

Rented a 4X8 trailer. Trailer worked very well but went through a rain storm in Atlanta Ga. and some contents got wet. The seal on the door didn't seal. The door hinge also sagged and had to be lifted to secure it. Price was fair and personal were were helpful especially at end location.

TOMMY T. 
Rating:
4.0

Customer did not leave a comment.

DAWN L. 
Rating:
3.0

Customer did not leave a comment.

Nathan H. 
Rating:
4.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
4.0

Customer did not leave a comment.

Juanita R. 
Rating:
1.0

scam

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
2.0

First off the lady gave me a nice discount, cost me 78.00 to go from murphy to Blue Ridge ga And drop in Blairsville ga did not inspect truck she put the truck had a half a tank of fuel but it had a 1/4, and was nasty inside.but I did inspect the truck and took picks. she asked me to drop it in Blairsville George same day move and drop off. 1/9/20. On Monday I was charged 122.00 from the blairsville yard for drop off, having the truck for 3 days, fuel, maintenance charges I was told I would not incurred by the blairsville office This is not what my contract stated and is completely unreasonable and I personally am outraged by these actions. I have used uhaul so many times in my life and have never had an experience like this in my life and it still has not been fixed. I went back to the lady and she said she would fix it but did not.

APRIL R. 
Rating:
5.0

Customer did not leave a comment.

ben A. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Karen was phenomenal in helping us with our needs. Excellent customer service, very professional, and worked with us to make our move happen smoothly. Highly recommended!

donna M. 
Rating:
5.0

Customer did not leave a comment.

Catherine K. 
Rating:
5.0

Customer did not leave a comment.

Theodore A. 
Rating:
3.0

Easy and fast to rent a truck and dolly to move appliances. Karen and Ray treated us fine, nice friendly folks.

KENNETH P. 
Rating:
3.0

Customer did not leave a comment.

Barney E. 
Rating:
5.0

Friendly and professional staff.

Gary P. 
Rating:
3.0

The lady who helped us was kind enough to give us a truck with lower miles because we were traveling a long distance.

Cindi H. 
Rating:
1.0

The woman who works at the trading post that handled the rental was rude. She said there was a 5 dollar emissions charge and I asked what that was and her reply was "I don't know no one has ever asked." I then asked to find out and she had an attitude about it. She printed out the contract and tossed the contract along with a pen on the desk and said sign the contract. I said I would after I read it. She stood up and walked away, went out the door and told the people that came with me that I was still inside reading the contract. The place was dirty. The desk where I had to sign the contract was full of garbage and dirty. I would never recommend this place to anyone!

Melanie I. 
Rating:
4.0

Customer did not leave a comment.

Timothy M. 
Rating:
4.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Check engine light illuminated and gas reported as 3/4 full and gauge read just below 1/2!

tom M. 
Rating:
5.0

Karen was great, best service possible.

Bruce W T. 
Rating:
4.0

Customer did not leave a comment.

jack B. 
Rating:
4.0

Customer did not leave a comment.

james H. 
Rating:
4.0

Customer did not leave a comment.

karen C. 
Rating:
5.0

The app worked well. The return location in Murphy could use more exterior safety lighting!

Ned W. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
3.0

Customer did not leave a comment.

scott D. 
Rating:
5.0

Customer did not leave a comment.

Mary Y. 
Rating:
4.0

Karen, your associate working there, was very helpful, including getting under the car carrier and hooking the chains up. My only fear enroute was 110,000 miles plus on the vehicle, and having to drive very carefully My only fear, enroute was The 110,000 miles plus on odometer, and having to drive very carefully, so as not to exceed RPMs. My partner and I prayed that she would get us there, and I'm not religious.

Joseph D. 
Rating:
5.0

I was able to drop off the rental in my home town of Murphy, NC instead of the original drop off location. They were in desperate need of a10' truck and were very helpful in the return process.

Mark C. 
Rating:
5.0

Nothing just maintain stock

greg O. 
Rating:
3.0

Customer did not leave a comment.

Bret M. 
Rating:
3.0

Super easy to rent! Made our move easy!

jerry W. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Samuel P. 
Rating:
1.0

I was charged twice and still have not received the refund for the first charge. They are not very friendly guests you could say a little rude. Would.like to know when I get my refund for the mistake?

KAREN A. 
Rating:
5.0

Everything went well. No problems .

TERI LEE B. 
Rating:
5.0

Karen was really nice . No problem. Thx

Charles H. 
Rating:
5.0

Everyone we worked with at this place was awesome extremely helpful great pricing I couldn't say enough yes I highly recommend them!!

jon J. 
Rating:
2.0

Clean up location. Truck was perfect

don F. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
No reviews have been submitted for this location.

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