Good fast service, explained everything very well
MARK M
Customer Reviews for Trading Post
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great friendly customer service
ROBERT RChris us a real gentleman. He's friendly, engaging, and helpful. He's also very strong, which might help with pulling the trailer off the hitch ball!
BOYCE LGreat location, quick in and out and very affordable. The gentleman who own the place is super nice! Totally recommend.
David VI have always had a good experience at this location. Red, who took care of me is the best!
JODY QNobody was at the turn in point when I arrived. Waited 15 minutes for someone to show up.
CRAIG CTrailer was extremely dirty on outside. Didn't have printer to print contract When got home and printed contract discovered tag was not correct for Trailer and expired in 2022 Did not have time to go back before they closed at 130 Customer service was no help
Lawrence BThe trailer shook my truck so bad it caused a wheel speed sensor to fail
Robert RI recommend nothing, especially since your bait and switch cost me a considerable amount of money.
BOYCE LNa
KENNETH JLet people know, clearly, that 10ft trucks do not have a ramp. That was a very frustrating discovery, and after I had already dispatched the truck. When I called to see if I could switch, there was no option to switch without incurring the cost of another rental. What kind of moving truck doesn't come with a ramp?
Theodore GWe had great service from Red!
CARL RChris provided a great experience!
John BThe gentleman at this location is always very helpful and knowledgeable I have done multiple 1 way returns at the trading post Murphy NC.
JOHN CRed, the owner was super nice and great to work with! He answered all of our questions and had our truck ready to go at pickup time. Would highly recommend!
DAVID CThis man said he has never seen suck a toy hauler like this one as it was very nice.
TERRY WRay was so kind and helpful.
DONA AVery friendly and helpful staff.
Eric CTruck was empty on fuel and not as clean as I would expect. I returned it on empty and they charged me a fuel charge.
dave bEveryone was friendly and professional
MICHAEL SMurphy location was great !! Very helpful and knowledgeable easy on and out
John COutstanding service the manager Ray is going above and behind the best experience I have ever have with uhall thank you very much Ray keep doing what you doing you are the best uhall thank you very very much
avi gDid every thing on app was very easy
michele bProblem was having no signal and not being able to check in. Thank God for the gentleman who was at the location at 8 am to assist us.
Michael MService and equipment excellent
DONALD FGreat dealership and great service
Gerald GThe location was fine. The trailer needed maintenance. One of the taillights did not work. One rim was so rusted that I doubt anyone could get it loose without big trouble.
Tarri DVery nice people & very helpful.
ENOCH MChris did an outstanding job of checking me in.
Larry WI was not given proper information; the person handling my paperwork didn't know how to use the computer very well and he had to re-do twice. Have also been charged more than what my invoice indicated.
darlene mStore operating hourd
RICKY MHassle free drop off.
BRITTANY WExcellent customer service. Friendly and professional!! Very satisfied!
Ronald SVery transparent
BRIAN BThe truck was given to us absolutely filthy....and yet we had to double clean to return ours! UHaul is going downhill and the prices only keep rising.
Cynthia BNo one there for days to answer a phone, left messages, no return calls.
DOMENIC CWhilst the outside of the trick was clean- the front was not. They forgot to have the truck we requested available for early pick up then the lock box did not work. The lateness delayed our entire trip. We came back when they were open to tell them but the man there could not fix it.
Diane MRed was very helpful and worked the whole day along with two other people to help load, transport and unload the truck at a very reasonable price.
DAVID LLoved renting from Ray in Murphy NC.
BONITA MTire pressure were low. Had to add air, About 15 pounds each
LARRY JMy wife got a $250 dollar rate online and then called to reserve the truck. when I rented it they charged me $350. discovered this as I was loading the truck and just figured I would discuss with the drop off location. Was advised there was nothing he could do and would let his manager know when he came in the following day and was advised he would give me a call....he didn't
LAWRENCE WI cannot think of a thing to change.
Gregory CIt’s a bit confusing. The really isn’t any direction on where to go or what to do.
Daryl MParked the trailer for me, exceptional customer support and service!
FREDERICK DKeys were dropped off after hours. No contact with personnel.
SHANI RFix your app to where it gives people an optional closer place
RYAN MVery helpful and easy experience.
Timothy HI was very pleased with the service and assistance Red, provided. 👍👍
CHARLES HThe info to get the key from the lock box was incorrect.
Robert MThey took forever to check in my truck 24 hours after I dropped it off.
Amber BGood people. Used them three times. Close to new home!
JESSE FUsed online 24/7 dropoff by using app. Very easy process. Convenient location.
Jeffrey BNo improvements needed
ROBIN SVery helpful and got me hooked up properly.
Michael HI love this place. Trading post and Uhaul all in one! Great biz model. Super nice people. Hey, Red!! lol We need a trailer in a couple weeks. We will be back!
Jesse FThere was no one there to check in the truck. Someone did call the next day to let me know that the owner is in the hospital.
Debra JThe pickup place was closed. The key for the truck was missing and there was no dolly. No one helped me no matter how much I begged. I got charged twice for renting the truck. Call me. Major legal issues here
Julian HVery pleasant to deal with
KENNETH M