Customer Reviews for Treasures on Linden
(U-Haul Neighborhood Dealer)

135 reviews

124 S Linden St   Lamoni, IA 50140

(641) 784-3055

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(641) 784-3055

124 S Linden St
Lamoni, IA 50140

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Lady was good at backing truck. she got put in place. It is a little small-town place

Kenneth W. 
Rating:
5.0

The Lady at U-Haul was very helpful with helping with what we needed done. We will call her if need another U-Haul she answers the phone.

Kenneth W. 
Rating:
3.0

Customer did not leave a comment.

Sheila G. 
Rating:
1.0

The lady running this place forged my signature, did not go over the contract with me at all and did not make sure everything was okay with my reservation or contract and also the equipment was not very clean. I also had to hookup the trailer alone and hurt my back doing so.

Stephanee C. 
Rating:
5.0

Karen was very helpful

Karen S. 
Rating:
5.0

Customer did not leave a comment.

OKALENA H. 
Rating:
5.0

The Women was very helpful in getting the car off trailer.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

Elena D. 
Rating:
5.0

The Dealer Karen was very helpful. She answers phone 24/7

MELISSA W. 
Rating:
5.0

Called to make sure we know where to drop off at. very helpful

russell M. 
Rating:
4.0

No puedo calificar debidamente al lugar pues no hubo nadie que nos recibiera ni revisará el camión estaba cerrado el lugar solo llamamos a un número que tenía la puerta y nos hicieron estacionar el camión y dejar las llaves en un buzon

Clara T. 
Rating:
4.0

Customer did not leave a comment.

collin M. 
Rating:
5.0

Karen is very helpful showed us how dolly works.

Megan S. 
Rating:
2.0

Location is a bit worn, but staff very helpful and considerate. Lady went out of her way to be helpful.

RICHARD OLIVER S. 
Rating:
5.0

Customer service was excellent. Upon return the owner came to my house and picked up rental trailer because of snow and ice conditions knowing I did not have a 4x4 pick-up.

robert B. 
Rating:
5.0

Customer did not leave a comment.

JOEL B. 
Rating:
5.0

Karen was very helpful.

John B. 
Rating:
5.0

Good job Karen,see you next time

ALISHA L. 
Rating:
5.0

She came up to shop event after hours. Thanks

MORGAN D. 
Rating:
4.0

Lower the prices.

BONNIE C. 
Rating:
5.0

Karen came after hours to help us get a truck so we could move. Had problems trying to get checked in call Karen again said would get taken care of Monday. Thank you for all your help.

JAMES S. 
Rating:
5.0

Karen was very helpful , when check in equipment

ROBIN D. 
Rating:
5.0

Great to work with. Very accommodating. Super easy to book from. Friendly and really helpful.

Patti P. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH G. 
Rating:
5.0

Karen was very helpful. Just call and can help with the move we needed.

MATTHEW S. 
Rating:
5.0

Very helpful. Meet after hours to get uhaul. And returning, Just called and meet me in a few minutes.

CODY A. 
Rating:
2.0

The Uhaul sign was over a thrift shop that was closed down. Parking was some where else. Just a note on the door. Unclear and very confusing. There was no drop off paperwork which scared and confused me. There should have been an inspection of equipment to say it was returned unmanaged and in proper order. That's scary!!! But the woman was an absolute delight once we got together. They need a better location!!!

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G. 
Rating:
5.0

Customer did not leave a comment.

DUANE Z. 
Rating:
5.0

She help me back trailer. Thanks

DAVID S. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL A. 
Rating:
5.0

Customer did not leave a comment.

matt W. 
Rating:
5.0

Customer did not leave a comment.

Dylan H. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Jodi H. 
Rating:
5.0

Customer did not leave a comment.

Dale G. 
Rating:
5.0

Customer did not leave a comment.

Zachy H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
5.0

Customer did not leave a comment.

MONICA M. 
Rating:
5.0

Customer did not leave a comment.

Jan L. 
Rating:
5.0

Customer did not leave a comment.

Milton S. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Extremely helpful. I arrived 5 minutes to closing. Was still helped with jack assist to attach trailer.

Raymond D. 
Rating:
5.0

Customer did not leave a comment.

Jan S. 
Rating:
1.0

Equipment should always be checked for any damages from previous renters. Lucky for us,, we inspected your equipment for you. The vehicle trailer we rented had a nail in the tire and we did not realize this until we were 4 hours into our moving journey. We were not happy about the 1 delay with our two small children. The U-Haul had 2 tires low on air and 2 tires that were extremely low on air, as well as a loose tire stem on another tire. The U-haul was also not fully cleaned out inside the cab. There was a pile of empty can behind the seat as well as a used bandages!!! 🤮🤮🤢🤢 My family and I will not recommend U-Haul or use U-Haul for any future journeys we have.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Tim W. 
Rating:
5.0

Customer did not leave a comment.

RONALD K. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM O. 
Rating:
4.0

She was nice to call to see when we were coming. The return was a nonevent as she wasn't there. Put keys in drpbox

ANDREW T. 
Rating:
5.0

She was very helpful

Jeremy M. 
Rating:
4.0

Customer did not leave a comment.

ALLEN G. 
Rating:
5.0

Customer did not leave a comment.

Kay H. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Audrey P. 
Rating:
5.0

OK place

Alan K. 
Rating:
5.0

Karen was nice in helping

Zach H. 
Rating:
5.0

Karen was very helpful. Came after hours to help me get trailer needed.

Alan K. 
Rating:
1.0

Uhaul itself is a poorly run company. I didn't get the truck I had originally reserved, but got a comparable replacement 40 miles from the original location. At least that's what I'd been told on the phone. I was overcharged from the agreed upon amount by well over $100, and will be disputing it at my bank. The Lamoni rep was good. It's the company itself that defrauded me and overcharged me. How they can charge my card at a significantly higher amount than the agreed upon amount that showed on the card scanner is fraud and card skimming. I have friends and contacts all over the country and will be making sure to let them know how you do business. It won't be pretty.

Diana H. 
Rating:
4.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

Jodi H. 
Rating:
5.0

Customer did not leave a comment.

johnson C. 
Rating:
5.0

Karen was very helpful when called she waited until i got there. She also answer the phone for any questions. A big thanks to her

Jason Y. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

Was very friendly, help pick right trailer

TREVIN M. 
Rating:
5.0

Karen at the Lamoni location was very helpful, but then I called the 888-793-5001 number and was trying to get a final receipt emailed to me . And the lady that I talked to was so rude her customer service skills are 0 . I was charged around $60 more because of mileage , due to the Osceola uhaul was closed for the month of April . So I had to drive both trucks to Lamoni, I will never rent from uhaul

John H. 
Rating:
4.0

Giving the person a receipt of what you charged would be great.

thomas M. 
Rating:
5.0

Was glade Karen came to store on her day off.

Johna C. 
Rating:
5.0

Customer did not leave a comment.

Bverly S. 
Rating:
5.0

Customer did not leave a comment.

Ananias H. 
Rating:
5.0

Was very helpful

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS R. 
Rating:
5.0

Karen was ver helfull

Scott H. 
Rating:
5.0

Karen was very helpful would meet us earlier before she open

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Jacob C. 
Rating:
5.0

Karen was very helpful .

Jack W. 
Rating:
5.0

See above.

Milton S. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Frustrated with Uhaul corporate. Was told on the phone by the corporate office that day that there would be a $50 refund due to tech issues. Lady at Lamoni was amazing and went out of her way to help.

Peter V. 
Rating:
5.0

Customer did not leave a comment.

Joe L. 
Rating:
5.0

Was able to get in touch with Karen after hours

nathan B. 
Rating:
2.0

Unusual location. Parking lot was small.

Melissa B. 
Rating:
1.0

Tell her not to assume when someone drops off a rental and to check before saying it wasn't there

Tavain H. 
Rating:
5.0

Customer did not leave a comment.

CARROLL T. 
Rating:
3.0

Customer did not leave a comment.

Erick S. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Thomas V. 
Rating:
4.0

I didnt have any problems they were so helpful. Saved us by staying till i could get there. Wonderful service. Even helped me find a nice place to park to put the car on the hauler. So so nice 😁

Kristen S. 
Rating:
5.0

Customer did not leave a comment.

Trenton B. 
Rating:
5.0

Customer did not leave a comment.

Trenton B. 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Karen was Great in helping us get moved.

Dixie H. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

hobart W. 
Rating:
5.0

Was very nice

Patsy A. 
Rating:
5.0

Karen is the ONLY good thing about my recent U-Haul rental. The cost was exorbitant and first time I've EVER paid by the mile...probably won't use U-Haul again unless I absolutely have no other choice.

Kerry B. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

KELLY M. 
No reviews have been submitted for this location.

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