Customer Reviews for Tri Creek Rentals LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tri Creek Rentals LLC

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Thomas K. on

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dan V. on

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Patrick G. on

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Loved the customer assistance from the 1 80p number. Excellent help and very professional

CINDY L S. on

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Jeffrey E. on

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I did not get any credit for the excess gas I put into the truck and I got charged an additional 3.55 up return with no explanation. There was also someone else’s name, Jordan Myner, on my documents and I have no clue who that is. Will not use uhaul again.

Brian H. on

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Norman M. on

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Mark J. on

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Richard S. on

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Fast drop off and no issues.

Todd K. on

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Judy P. on

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U-haul changed my reservation the day before to a location over 35 minutes away. The mobile check in took over 40 minutes for the incompetent agent on chat to not release the truck even after providing reference contacts up to five so I had to call the 800 rep who was very efficient and helpful.

Jessica S. on

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RICK J. on

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DIANA J. on

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Nothing. Tri Creek Rentals is always perfect.

Lauren C. on

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The location was fine and thw man working there was great. I had many issues with Uhaul company itself with my reservations and my pickup.

Tracie S. on

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Process took over 40 minutes. Employee was not knowledgeable on the computer. He had to call someone off duty to talk him through process. Very friendly gentleman but not sure of the process

scott T. on

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Daniel P. on

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Robert H. on

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Ben M. on

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One of Rear cargo light inoperative Storage attic had water in front area dried it everything seemed to stay dry Customer service at this location was very good

Jennifer B. on

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My husband said that the gas gauge was not completely on full. He said he should of went inside to tell them. He went to fill up when we where done and filled it to where it was. We got charged 32.00 for fuel. We have rented 2 uhauls in 2 weeks. I guess no one is reversing the fee. Well I guess we will look into another company next time.

DAN T. on

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Make sure the battery is charged!!! We had to waste time getting a jump during the night hrs& the head lights would not come on! We had to fight with lights. Then we r local, rented for 2 days& my bill came to $387! They charged me $26.25 for gas & we filled it to what was left for us during rental. I ‘rented in the past & was happy w/this company. Traveling frm Lowell to Cedar Lake for 2days. I don’t recommend them!