N/a
Robert H
Customer Reviews for Tri State Tire Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
SAMMIE RTake photos of the truck before you leave
Mary TNice workers there
erisa wN/A
DARRELL WThe UHaul Reservation system needs an upgrade & customer friendly representatives
SHEILA EAll around great experience, information was explained perfectly employees were patient and kind, moving is always a stressful thing and they took alot of the stress away!!
amy palways great customer service. You should give them more equipment
Robert HNothing
Bobbie PWell handled by the merchant. Represented uhaul very well.
MARK BEasy drop-off process with courteous and professional staff!
JOHN PIt was nice
ALAN DCan’t think of anything new..
George RPerfect, no improvement necessary.
John MNothing
linda sExcellent service
TINA WThe staff has elite hospitality!! Would recommend to anyone.. Thank you ladies:)
Shundra AGreat service 👏
Shelton RRequest for furniture dolly was not provided as request, in which i was charged. This item was very important for my move. Suggest when picking up uhaul on weekend when close, maybe two employees should verify that all of the customer requests is located in the truck,
Renita JGreat customer service
Jennifer HWhy do they have to use their phone to handle the reservation?
Ashley SDrop off only took 5mins. Very friendly staff and felt safe
Rogers QI m supposed to pick my U-Haul from this location on Saturday morning 10 little to I know place is closed because they don’t work on weekends My truck was outside in parking lot so I have to call U-Haul to get my vehicle after all the process finished they give me one alphabetical code that I have to enter on key box to get my vehicle key but that box has only Numeric code only no Alphabetical so I went around the truck to see if they left keys somewhere near to truck surprise to me they left the keys inside the truck where you put your stuff and they didn’t even told us about keys gonna be inside the truck after wasting 1 hour I was to get my vehicle
Rupeshkumar Ptruck windshield was dirty inside and out.
david rGreat and friendly service.
John dThe office personnel was very helpful, courteous, professional! I was treated very well.
ELIZABETH MThis location was informative and helpful
van lOutstanding Customer Service
BELINDA PGood folks!
Michael SThe place I come was really good and nice
PATRICIA ACheck the vehicle., the oil light came on through the whole trip. The right truck headlight was out, I am glad I had daylight driving.
BETTY CEverything was fine. Check out and in was fine
CHARLES DGreat service and nice people!!
Vickie BN/A
Eric LBest Uhaul experience I’ve ever had! Kind, courteous, and accommodating and it was highly appreciated. Moving is hard, and anything that keeps stress at bay is a good thing! Thanks to Tri-State for their help.
Louis WThis is our preferred location to rent.
Leo TThis location was great, I was in and in less then 4 minutes.
Walter GGreat customer service and equipment always in good condition
Leo TThey didn’t hitch the trailer correctly for the vehicle which almost cause me to lose my car along the way to my destination.
PEDRO LDisplay instructions for mobile pick up near drop box
Lore GThe young lady at Vicksburg, MS was very considered and kind. I believe her name is Tracy.
PEGGIECARROL D-see about enabling cruise control in the vehicle
SanQuan PThe website said that the location was open on Saturday when it was not. The lady on the phone had me in hold for about an hour.
RANDALL FThey told me that all large trucks were rented out however when I returned a tiny truck that they gave me, all larger trucks were still there on the parking lot, next morning and all weekend they were still there, UHAUL mislead me by lying that they did not have larger trucks available. I am very dissatisfied with my experience with UHAUL.
elena kGreat service!!!
bobie dGreat service!!!
ann d