Customer Reviews for Triangle Mini Storage
(U-Haul Neighborhood Dealer)

549 reviews

24700 W Stripmine Rd   Wilmington, IL 60481

(815) 476-5179

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(815) 476-5179

24700 W Stripmine Rd
Wilmington, IL 60481

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Customer did not leave a comment.

GREGORY B 
Rating:
5.0

The truck exhibited an extreme screeching / grinding noise level at speed and when decelerating. I needed ear plugs after about two hours of driving to fend off a looming headache. Hopefully it will be repaired before it is back in service for the next customer.

JAMES E 
Rating:
5.0

Customer did not leave a comment.

MICKEY G 
Rating:
3.0

Check your final statement. I was charged for moving blankets that I didn't want. They weren't supplied either way.

JOANN S 
Rating:
5.0

Customer did not leave a comment.

DAVID B 
Rating:
5.0

Get diesel engines gas was expensive

JAMES B 
Rating:
5.0

Everything was perfect.

AUSTIN G 
Rating:
5.0

This place and the people are Top Knotch.

Derrell S 
Rating:
5.0

Very nice facility great customer service as well as a great selection of rental equipment to rent

William K 
Rating:
5.0

Customer did not leave a comment.

Karen P 
Rating:
5.0

Nice place

Joseph L 
Rating:
3.0

I was over charged for my rental. It was supposed to be 167.00 and I was charged 242.00

TASHA S 
Rating:
5.0

Nice experience

Dave S 
Rating:
5.0

Best customer service, so easy to work with, in and out in a flash.

SCOTT L 
Rating:
5.0

Customer did not leave a comment.

Sean S 
Rating:
3.0

Stated adjustments would be made to bill upon return of equipment but office was closed when returned Going to have to make phone call for said adjustment next business day

CONNIE H 
Rating:
5.0

Customer did not leave a comment.

DAVID M 
Rating:
5.0

This location is great. Both the clerk and the manager were extremely helpful, the trailer worked great (pulled perfectly), and they helped with hook up and unhook at return. Thanks

JOHN F 
Rating:
5.0

Customer did not leave a comment.

CHARLES C 
Rating:
5.0

Customer did not leave a comment.

RONALD M 
Rating:
5.0

Very nice service!

JIM L 
Rating:
5.0

Customer did not leave a comment.

ROBERT G 
Rating:
5.0

Customer did not leave a comment.

Connor S 
Rating:
5.0

Mileage rates high for short trips

Dorothy S 
Rating:
5.0

Excellent customer service

Robert R 
Rating:
4.0

Customer did not leave a comment.

Larry G 
Rating:
5.0

Absolutely fantastic rental experience every time! Always pleased with the high level of respect and professionalism there at TMS! Hands down your go to location for renting any U-Haul product/service! I look forward to renting again!

Raymond K 
Rating:
5.0

Customer did not leave a comment.

Melissa E 
Rating:
5.0

Customer did not leave a comment.

Amy S 
Rating:
5.0

Customer did not leave a comment.

Danny T 
Rating:
5.0

Customer did not leave a comment.

Andrew D 
Rating:
5.0

Customer did not leave a comment.

Judith E 
Rating:
5.0

The manager called the day before and met us on a Sunday morning and got us on our way. Thank you for the extra care.

CARMELLA w 
Rating:
5.0

Rental process was seamless. The person at the office was nice and helpful. Best experience renting a U-Haul

Patrick C 
Rating:
5.0

Great wonderful kind people fantastic experience

Gary S 
Rating:
5.0

Your doing just fine

David O 
Rating:
5.0

Love the owner. Really cool guy.

Tim P 
Rating:
4.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Rachel M 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
5.0

They were very helpful when I needed it for another day.

Joanne P 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Julie B 
Rating:
5.0

Customer did not leave a comment.

Louis H 
Rating:
5.0

Customer did not leave a comment.

Dave J 
Rating:
4.0

Install cruise control for a long haul. Needs a wheel alignment as it wobbles at 55 mph and does not get better at 70 mph.

Edward M 
Rating:
5.0

Thank you so much for having this service available to our community. Ordinarily, a 40 mile round trip is required for rental item.

carolyn h 
Rating:
5.0

Customer did not leave a comment.

LARA P 
Rating:
5.0

The staff was excellent, very helpful and knowledgeable!

Hector T 
Rating:
5.0

Customer did not leave a comment.

ERIC S 
Rating:
5.0

The right mirror would not adjust properly

Michael M 
Rating:
5.0

Customer did not leave a comment.

Chris B 
Rating:
5.0

Customer did not leave a comment.

John W 
Rating:
5.0

Nothing. So professional and easy.. thank you.

John R 
Rating:
5.0

Nothing, everything worked perfect.

Thomas S 
Rating:
5.0

Nothing it’s perfect the way it is

Jose L 
Rating:
5.0

Customer did not leave a comment.

Nicholas N 
Rating:
5.0

Nothing I was very satisfied

Gordon M 
Rating:
5.0

Friendly people and helpful

Don L 
Rating:
5.0

Customer did not leave a comment.

Raymond S 
Rating:
5.0

Customer did not leave a comment.

Lori W 
Rating:
5.0

Customer did not leave a comment.

Lara C 
Rating:
3.0

Customer did not leave a comment.

Ashley S 
Rating:
5.0

Every thing went fine, no problems, excellent location, customer service was excellent!

Hector T 
Rating:
5.0

Customer did not leave a comment.

Wayne A 
Rating:
5.0

Great people to work with. Quick check in and check out. Truck was perfect.

Steve R 
Rating:
5.0

Everything was fast and easy customer service at this location is wonderful my experience was great keep up the great work

TANEKA C 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Customer did not leave a comment.

Maria C 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

You can't do anything to improve they're employees at this loccasion there always friendly courteous and kind and very helpful

William H 
Rating:
4.0

When ordering moving pads, I ordered two packages. The pick up point said that equaled 12 and the drop off point said that equaled 24. Had to straighten that out.

Michael S 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Customer did not leave a comment.

John W 
Rating:
5.0

All good

dan s 
Rating:
5.0

Trailer doesn't have a jack and to drop it off is a pain.

Mario T 
Rating:
5.0

Trailer was infested with ants and I hadn't realized until after i got to my house and my furniture was covered also the floor felt a little soft

Andrew M 
Rating:
5.0

He was wonderful and I thank him very much!

Virginia V 
Rating:
5.0

Customer did not leave a comment.

Sara R 
Rating:
5.0

Nothing I was completely satisfied

Gordon M 
Rating:
4.0

Customer did not leave a comment.

Vitaliy S 
Rating:
5.0

Great

Jason K 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

Jordan B 
Rating:
5.0

Customer did not leave a comment.

Jacob C 
Rating:
4.0

Customer did not leave a comment.

William V 
Rating:
5.0

Customer did not leave a comment.

Jim C 
Rating:
5.0

Customer did not leave a comment.

Karla Z 
Rating:
5.0

Customer did not leave a comment.

Sean B 
Rating:
5.0

Customer did not leave a comment.

matthew m 
Rating:
5.0

They were able to accommodate my last minute pick up change due to inclement weather. After hours drop off is a great convenience for those who get stuck in traffic.

bill k 
Rating:
5.0

Customer did not leave a comment.

dan w 
Rating:
4.0

Customer did not leave a comment.

Nicholas R 
Rating:
5.0

All Good

Richard H 
Rating:
5.0

Lower prices lol Tony is a awesome guy to do business with

Calvin C 
Rating:
5.0

Customer did not leave a comment.

Gerald M 
Rating:
5.0

Customer did not leave a comment.

George M 
Rating:
5.0

Everything was great from pickup to drop off

Kathleen D 
Rating:
5.0

They were very nice and helpful with my trailer rental.

Alan W 
Rating:
5.0

Customer did not leave a comment.

Ulrike W  |  Overall Experience 
Rating:
5.0

All of my furniture, stands, tables, recliners, tools, ect was covered in mold! My shop vac and a couple garbage cans had a little water in them. They told me it was probably mold from humidity! Yeah I doubt that because it was everywhere!

Chad D  |  Overall Experience 
Rating:
5.0

THE BEST STORAGE UNIT FACILITY I HAVE DEALT WITH.

TOM K  |  Overall Experience 
Rating:
5.0

Very easy process for the rental. Very clean I would definitely use again if the need arises

Colleen D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david q  |  Overall Experience 
Rating:
5.0

Very helpful, kind understanding 🙂

Kristy P  |  Overall Experience 
Rating:
5.0

Awesome owners. Very accommodating.

Laura Z  |  Overall Experience 
Rating:
5.0

Problem free, nice people I use them for other purposes as well

Tony M  |  Overall Experience 
Rating:
4.0

The storage unit was clean and served it's purpose!

Anna G  |  Overall Experience 
Rating:
5.0

Top notch place. Great job Triangle!!!

Matthew D  |  Overall Experience 
Rating:
5.0

Easy setting it up & moving out. Good security.

Cassandra D  |  Overall Experience 
Rating:
5.0

Very nice facility, friendly staff. Never had any problems there. Always helpful. If I ever need a storage again, would use them again.

GAIL G  |  Overall Experience 
Rating:
5.0

Approximately 5/6 years with the unit. Called in payments, never had an issue. In the winter the snow is plowed and in the summer is nice and tidy. Wonderful people to do business with.

LINO M  |  Overall Experience 
Rating:
5.0

I appreciate the help they gave me in several instances. They were always courteous.

DAVID H  |  Overall Experience 
Rating:
5.0

After arriving and viewing the storage unit, I realized it wasn`t going to fit all of my belongings. the owner helped find me another uhaul storage facility with the space I needed. Great service!

Privacy R  |  First Impressions 
Rating:
3.0

I had a change in my move so I was not in need of this storage unit. I have used this place in the past and was very satisfied.

Privacy R  |  First Impressions 
Rating:
5.0

Very nice and clean storage facility. Owner was extremely nice and respectful

Privacy R  |  First Impressions 
Rating:
5.0

very helpful and answered all my questions...

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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