Customer Reviews for Triangle Mini Storage
(U-Haul Neighborhood Dealer)

367 reviews

24700 W Stripmine Rd   Wilmington, IL 60481

(815) 476-5179

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(815) 476-5179

24700 W Stripmine Rd
Wilmington, IL 60481

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would hope they could remind customers to take there I Pass with them so you would not have problems on the expressway Overall an excellent experience

JOAN M. 
Rating:
5.0

Customer did not leave a comment.

MORIAH S. 
Rating:
5.0

Customer did not leave a comment.

paul S. 
Rating:
5.0

Customer did not leave a comment.

Joshua E. 
Rating:
5.0

This was our first time using this location, and we couldn't have been happier with them. The customer service was great.

Shawn F. 
Rating:
5.0

Customer did not leave a comment.

MARCIE T. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Very helpful, kind understanding 🙂

Kristy P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIELE H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Let the locals handle it. Corporate was trying to bounce me all around.

Earin L. 
Rating:
5.0

Awesome owners. Very accommodating.

Laura Z.  |  Overall Experience 
Rating:
5.0

Every thing was perfect customer service.

Shelly D. 
Rating:
5.0

Customer did not leave a comment.

art H. 
Rating:
5.0

All good. I chose this uhaul location because hours for pickup were earlier than others. Early pick up time is important for me.

William C. 
Rating:
5.0

Customer did not leave a comment.

Judah W. 
Rating:
5.0

Customer did not leave a comment.

DOREEN A. 
Rating:
5.0

Service was excellent and very helpful

Daniel S. 
Rating:
1.0

Customer did not leave a comment.

Will N. 
Rating:
4.0

Straps need to be looked after a little better but overall pretty new equipment and good service.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Took few minutes at pick up and few minutes for return. Great place. I always rent from them when needed

kimberly M. 
Rating:
5.0

Very helpful and professional.

Lawrence P. 
Rating:
5.0

Customer did not leave a comment.

Carrie S. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Thank you so much for the use of your equipment. I would have answered early but I just got my computer hooked up again.

Laura D. 
Rating:
2.0

The U-Haul truck I ran it the alignment was bad so it drove all over the road not to mention it had a burnout brake light because I got pulled over and had a written warning from a police officer

Francesca N. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
3.0

Repair the broken defects

duane B. 
Rating:
5.0

Everything was great. Easy check out.

Shelly D. 
Rating:
5.0

Customer did not leave a comment.

Courtney H. 
Rating:
5.0

Customer did not leave a comment.

Amanda N. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
4.0

Clear the leaves from the windshield so the customer doesn't have to.

Sheila W. 
Rating:
5.0

Thank you!

Cindy K. 
Rating:
5.0

They were a little busy which slowed the process a bit but I guess that's to be expected when a business does a great job.

James K. 
Rating:
5.0

Customer did not leave a comment.

Kerry B. 
Rating:
3.0

The only concern I have is the location in a wooded area with a high humidity that will probably affect things stored there for more than a short time. Otherwise it was eficient and convenient.

Gordon S. 
Rating:
5.0

Customer did not leave a comment.

Sigmund C. 
Rating:
1.0

Customer service was TERRIBLE at this location! When my wife first booked the truck she told the lady that answered the phone that I would be driving since her license was expired. When we went to go pick up the truck the guy who was checking us in was very ignorant with this. Asking why my wife was giving him her information (the truck was booked under her) if I was the one who would be driving. My wife told him, we already told them all this when we booked the truck. After checking in he said "I'll be right out" and immediately hung up the phone. Then when he comes outside he says, "sorry I'm a bit angry." He was VERY unprofessional. It does not matter what he was angry about or who he was angry at, my wife and I got the brunt of his attitude for no reason at all. If he is going to be acting like that, he does not need to be working in customer service! Also the truck had a light fixture broke and hanging from the inside when we picked it up, which I hope we will not be charged for since we did not damage it! Will not be recommending this location and will NOT be going back for any future moving needs.

EMILY W. 
Rating:
5.0

Extremely nice people to work with. And they where very helpful. Thank you Will definitely recommend to anyone i know that needs this service

Eileen L. 
Rating:
4.0

Customer did not leave a comment.

Harold B. 
Rating:
5.0

Not much im 65 been around few years and fantastic job there

Gary S. 
Rating:
4.0

Equipment was clean however vehicle ran like crap somewhat dissappointed but it did not fail me just ran poor. Girl at Triangle was very helpful and accomodating nice person.

Joann M. 
Rating:
5.0

Nothing. They were fantastic!!

Sandra D. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
5.0

Customer did not leave a comment.

LOUIS G. 
Rating:
5.0

Customer did not leave a comment.

Joel S. 
Rating:
5.0

Effortless. A real no brainer

Andrew K. 
Rating:
5.0

Friendly staff/ Excellent customer service

James R. 
Rating:
3.0

Customer did not leave a comment.

Diane C. 
Rating:
4.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Fast and convenient location.

Rchard E. 
Rating:
5.0

Great place to rent from. Good service, equipment we needed on a short notice. Went really great! Thanks!

Terry B. 
Rating:
5.0

Customer did not leave a comment.

Dan D. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

I was completely satisfied. Tony made my rental easy and completely tailored to my situation. Very organized and professional to deal with.

lorna D. 
Rating:
5.0

Nothing

Ed V. 
Rating:
5.0

Truck was ready on time.

Charles B. 
Rating:
5.0

Staff was wonderful!

Fred S. 
Rating:
5.0

Fix the headlights. They point straight down and can not see the road.

Holly G. 
Rating:
3.0

Customer did not leave a comment.

Jodi H. 
Rating:
3.0

Super happy with rental and woman who assisted us was covid 19 responsible and a joy to work with. Parking your personal vehicle is a problem and when trying to return the truck (3 hours early in the single lane long driveway), we needed to transfer a few small items to our vehicle causing us to block the driveway for a whole 2 minutes. Some impatient guy came out of the building and started chewing out my wife yelling in a very unprofessional way from a distance. He assumed the car behind us was a customer and in fact they were with us, he didn't care to ask us to please move the truck but instead in a condescending way told her with his bad attitude. I was inside the back end and didn't hear what happened, lucky for him my wife didn't tell me until we were far from the place.

JOE L. 
Rating:
5.0

Customer did not leave a comment.

McLain J. 
Rating:
5.0

All good!

David D. 
Rating:
5.0

Customer did not leave a comment.

TOM Q. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

Fast, early, friendly.

Aimee G. 
Rating:
5.0

Customer did not leave a comment.

Roy T L. 
Rating:
4.0

The trailer lights needed to be fixed. The repair was done within a few hours at our house but should have been checked and fixed before we picked up.

Rodney E. 
Rating:
5.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca J. 
Rating:
5.0

Customer did not leave a comment.

Shelby S. 
Rating:
5.0

Staff was very friendly and helpful!

Robert S. 
Rating:
3.0

The 6x12 I rented does not have trailer lights. I drove around with my hazards on while towing it. When I called the 1-800 number for uhaul they were not helpful. I will not rent from uhaul again.

Doug S. 
Rating:
4.0

Customer did not leave a comment.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Q. 
Rating:
5.0

very GREAT person

allan M. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Having used this location many times over the years, I certainly recommend it. The staff is why I continue to use this location.

owen B. 
Rating:
5.0

Customer did not leave a comment.

Maura L. 
Rating:
5.0

Seamless transaction

Earin L. 
Rating:
5.0

Customer did not leave a comment.

Anthony R. 
Rating:
5.0

Very nice people worked with me !!! I'm thankful for them very affordable

Tiaira M. 
Rating:
5.0

Customer did not leave a comment.

tom P. 
Rating:
5.0

Nothing, it was great

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

Tamera F. 
Rating:
5.0

Managed well, affordable, clean, good location.

Cyndi H. 
Rating:
5.0

Customer did not leave a comment.

john F. 
Rating:
5.0

Customer did not leave a comment.

Janice C. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline S. 
Rating:
4.0

Customer did not leave a comment.

markus S. 
Rating:
5.0

Worked with Mary. She was great and extremely friendly. Best location I've been without a doubt.

JASON C. 
Rating:
4.0

Customer did not leave a comment.

john G. 
Rating:
5.0

We had great service. The woman was friendly the several times we interacted with her via phone or in person.

Christine M. 
Rating:
5.0

Customer did not leave a comment.

anthony T. 
Rating:
5.0

Everything went very easy, thanks to the man in charge at the Triangle location.

sean S. 
Rating:
4.0

Customer did not leave a comment.

Tim E. 
Rating:
5.0

Problem free, nice people I use them for other purposes as well

Tony M.  |  Overall Experience 
Rating:
4.0

The storage unit was clean and served it's purpose!

Anna G.  |  Overall Experience 
Rating:
5.0

Top notch place. Great job Triangle!!!

Matthew D.  |  Overall Experience 
Rating:
5.0

Easy setting it up & moving out. Good security.

Cassandra D.  |  Overall Experience 
Rating:
5.0

Very nice facility, friendly staff. Never had any problems there. Always helpful. If I ever need a storage again, would use them again.

GAIL G.  |  Overall Experience 
Rating:
5.0

Approximately 5/6 years with the unit. Called in payments, never had an issue. In the winter the snow is plowed and in the summer is nice and tidy. Wonderful people to do business with.

LINO M.  |  Overall Experience 
Rating:
5.0

I appreciate the help they gave me in several instances. They were always courteous.

DAVID H.  |  Overall Experience 
No reviews have been submitted for this location.

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