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RICHARD H
Customer Reviews for Triangle Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice staff. Excellent renting experience.
THOMAS WThe truck exhibited an extreme screeching / grinding noise level at speed and when decelerating. I needed ear plugs after about two hours of driving to fend off a looming headache. Hopefully it will be repaired before it is back in service for the next customer.
JAMES ECheck your final statement. I was charged for moving blankets that I didn't want. They weren't supplied either way.
JOANN SGet diesel engines gas was expensive
JAMES BEverything was perfect.
AUSTIN GThis place and the people are Top Knotch.
Derrell SVery nice facility great customer service as well as a great selection of rental equipment to rent
William KNice place
Joseph LI was over charged for my rental. It was supposed to be 167.00 and I was charged 242.00
TASHA SNice experience
Dave SBest customer service, so easy to work with, in and out in a flash.
SCOTT LStated adjustments would be made to bill upon return of equipment but office was closed when returned Going to have to make phone call for said adjustment next business day
CONNIE HThis location is great. Both the clerk and the manager were extremely helpful, the trailer worked great (pulled perfectly), and they helped with hook up and unhook at return. Thanks
JOHN FVery nice service!
JIM LMileage rates high for short trips
Dorothy SExcellent customer service
Robert RAbsolutely fantastic rental experience every time! Always pleased with the high level of respect and professionalism there at TMS! Hands down your go to location for renting any U-Haul product/service! I look forward to renting again!
Raymond KThe manager called the day before and met us on a Sunday morning and got us on our way. Thank you for the extra care.
CARMELLA wRental process was seamless. The person at the office was nice and helpful. Best experience renting a U-Haul
Patrick CGreat wonderful kind people fantastic experience
Gary SYour doing just fine
David OLove the owner. Really cool guy.
Tim PThey were very helpful when I needed it for another day.
Joanne PInstall cruise control for a long haul. Needs a wheel alignment as it wobbles at 55 mph and does not get better at 70 mph.
Edward MThank you so much for having this service available to our community. Ordinarily, a 40 mile round trip is required for rental item.
carolyn hThe staff was excellent, very helpful and knowledgeable!
Hector TThe right mirror would not adjust properly
Michael MNothing. So professional and easy.. thank you.
John RNothing, everything worked perfect.
Thomas SNothing it’s perfect the way it is
Jose LNothing I was very satisfied
Gordon MFriendly people and helpful
Don LEvery thing went fine, no problems, excellent location, customer service was excellent!
Hector TGreat people to work with. Quick check in and check out. Truck was perfect.
Steve REverything was fast and easy customer service at this location is wonderful my experience was great keep up the great work
TANEKA CYou can't do anything to improve they're employees at this loccasion there always friendly courteous and kind and very helpful
William HWhen ordering moving pads, I ordered two packages. The pick up point said that equaled 12 and the drop off point said that equaled 24. Had to straighten that out.
Michael SAll good
dan sTrailer doesn't have a jack and to drop it off is a pain.
Mario TTrailer was infested with ants and I hadn't realized until after i got to my house and my furniture was covered also the floor felt a little soft
Andrew MHe was wonderful and I thank him very much!
Virginia VNothing I was completely satisfied
Gordon MGreat
Jason KThey were able to accommodate my last minute pick up change due to inclement weather. After hours drop off is a great convenience for those who get stuck in traffic.
bill kAll of my furniture, stands, tables, recliners, tools, ect was covered in mold! My shop vac and a couple garbage cans had a little water in them. They told me it was probably mold from humidity! Yeah I doubt that because it was everywhere!
Chad D | Overall ExperienceTHE BEST STORAGE UNIT FACILITY I HAVE DEALT WITH.
TOM K | Overall ExperienceVery easy process for the rental. Very clean I would definitely use again if the need arises
Colleen D | Overall ExperienceVery helpful, kind understanding 🙂
Kristy P | Overall ExperienceAwesome owners. Very accommodating.
Laura Z | Overall ExperienceProblem free, nice people I use them for other purposes as well
Tony M | Overall ExperienceThe storage unit was clean and served it's purpose!
Anna G | Overall ExperienceTop notch place. Great job Triangle!!!
Matthew D | Overall ExperienceEasy setting it up & moving out. Good security.
Cassandra D | Overall ExperienceVery nice facility, friendly staff. Never had any problems there. Always helpful. If I ever need a storage again, would use them again.
GAIL G | Overall ExperienceApproximately 5/6 years with the unit. Called in payments, never had an issue. In the winter the snow is plowed and in the summer is nice and tidy. Wonderful people to do business with.
LINO M | Overall ExperienceI appreciate the help they gave me in several instances. They were always courteous.
DAVID H | Overall ExperienceAfter arriving and viewing the storage unit, I realized it wasn`t going to fit all of my belongings. the owner helped find me another uhaul storage facility with the space I needed. Great service!
Privacy R | First ImpressionsI had a change in my move so I was not in need of this storage unit. I have used this place in the past and was very satisfied.
Privacy R | First ImpressionsVery nice and clean storage facility. Owner was extremely nice and respectful
Privacy R | First Impressionsvery helpful and answered all my questions...
Privacy R | First Impressions