Customer Reviews for Triangle Mini Storage
(U-Haul Neighborhood Dealer)

Rating:

5.0

I would hope they could remind customers to take there I Pass with them so you would not have problems on the expressway Overall an excellent experience

Rating:

5.0

This was our first time using this location, and we couldn't have been happier with them. The customer service was great.

Rating:

5.0

Very helpful, kind understanding 🙂

Rating:

5.0

Let the locals handle it. Corporate was trying to bounce me all around.

Rating:

5.0

Awesome owners. Very accommodating.

Rating:

5.0

Every thing was perfect customer service.

Rating:

5.0

All good. I chose this uhaul location because hours for pickup were earlier than others. Early pick up time is important for me.

Rating:

5.0

Service was excellent and very helpful

Rating:

4.0

Straps need to be looked after a little better but overall pretty new equipment and good service.

Rating:

5.0

Took few minutes at pick up and few minutes for return. Great place. I always rent from them when needed

Rating:

5.0

Very helpful and professional.

Rating:

5.0

Thank you so much for the use of your equipment. I would have answered early but I just got my computer hooked up again.

Rating:

2.0

The U-Haul truck I ran it the alignment was bad so it drove all over the road not to mention it had a burnout brake light because I got pulled over and had a written warning from a police officer

Rating:

3.0

Repair the broken defects

Rating:

5.0

Everything was great. Easy check out.

Rating:

4.0

Clear the leaves from the windshield so the customer doesn't have to.

Rating:

5.0

Thank you!

Rating:

5.0

They were a little busy which slowed the process a bit but I guess that's to be expected when a business does a great job.

Rating:

3.0

The only concern I have is the location in a wooded area with a high humidity that will probably affect things stored there for more than a short time. Otherwise it was eficient and convenient.

Rating:

1.0

Customer service was TERRIBLE at this location! When my wife first booked the truck she told the lady that answered the phone that I would be driving since her license was expired. When we went to go pick up the truck the guy who was checking us in was very ignorant with this. Asking why my wife was giving him her information (the truck was booked under her) if I was the one who would be driving. My wife told him, we already told them all this when we booked the truck. After checking in he said "I'll be right out" and immediately hung up the phone. Then when he comes outside he says, "sorry I'm a bit angry." He was VERY unprofessional. It does not matter what he was angry about or who he was angry at, my wife and I got the brunt of his attitude for no reason at all. If he is going to be acting like that, he does not need to be working in customer service! Also the truck had a light fixture broke and hanging from the inside when we picked it up, which I hope we will not be charged for since we did not damage it! Will not be recommending this location and will NOT be going back for any future moving needs.

Rating:

5.0

Extremely nice people to work with. And they where very helpful. Thank you Will definitely recommend to anyone i know that needs this service

Rating:

5.0

Not much im 65 been around few years and fantastic job there

Rating:

4.0

Equipment was clean however vehicle ran like crap somewhat dissappointed but it did not fail me just ran poor. Girl at Triangle was very helpful and accomodating nice person.

Rating:

5.0

Nothing. They were fantastic!!

Rating:

5.0

Effortless. A real no brainer

Rating:

5.0

Friendly staff/ Excellent customer service

Rating:

5.0

Fast and convenient location.

Rating:

5.0

Great place to rent from. Good service, equipment we needed on a short notice. Went really great! Thanks!

Rating:

5.0

I was completely satisfied. Tony made my rental easy and completely tailored to my situation. Very organized and professional to deal with.

Rating:

5.0

Nothing

Rating:

5.0

Truck was ready on time.

Rating:

5.0

Staff was wonderful!

Rating:

5.0

Fix the headlights. They point straight down and can not see the road.

Rating:

3.0

Super happy with rental and woman who assisted us was covid 19 responsible and a joy to work with. Parking your personal vehicle is a problem and when trying to return the truck (3 hours early in the single lane long driveway), we needed to transfer a few small items to our vehicle causing us to block the driveway for a whole 2 minutes. Some impatient guy came out of the building and started chewing out my wife yelling in a very unprofessional way from a distance. He assumed the car behind us was a customer and in fact they were with us, he didn't care to ask us to please move the truck but instead in a condescending way told her with his bad attitude. I was inside the back end and didn't hear what happened, lucky for him my wife didn't tell me until we were far from the place.

Rating:

5.0

All good!

Rating:

5.0

Fast, early, friendly.

Rating:

4.0

The trailer lights needed to be fixed. The repair was done within a few hours at our house but should have been checked and fixed before we picked up.

Rating:

5.0

Staff was very friendly and helpful!

Rating:

3.0

The 6x12 I rented does not have trailer lights. I drove around with my hazards on while towing it. When I called the 1-800 number for uhaul they were not helpful. I will not rent from uhaul again.

Rating:

5.0

very GREAT person

Rating:

5.0

Having used this location many times over the years, I certainly recommend it. The staff is why I continue to use this location.

Rating:

5.0

Seamless transaction

Rating:

5.0

Very nice people worked with me !!! I'm thankful for them very affordable

Rating:

5.0

Nothing, it was great

Rating:

5.0

Managed well, affordable, clean, good location.

Rating:

5.0

Worked with Mary. She was great and extremely friendly. Best location I've been without a doubt.

Rating:

5.0

We had great service. The woman was friendly the several times we interacted with her via phone or in person.

Rating:

5.0

Everything went very easy, thanks to the man in charge at the Triangle location.

Rating:

5.0

Problem free, nice people I use them for other purposes as well

Rating:

4.0

The storage unit was clean and served it's purpose!

Rating:

5.0

Top notch place. Great job Triangle!!!

Rating:

5.0

Easy setting it up & moving out. Good security.

Rating:

5.0

Very nice facility, friendly staff. Never had any problems there. Always helpful. If I ever need a storage again, would use them again.

Rating:

5.0

Approximately 5/6 years with the unit. Called in payments, never had an issue. In the winter the snow is plowed and in the summer is nice and tidy. Wonderful people to do business with.