Customer Reviews for Trinity Exxon
(U-Haul Neighborhood Dealer)

43 reviews

500 S Robb St   Trinity, TX 75862

(936) 534-4005

Location Hours

  • Mon: 12 pm - 7 pm
  • Tue: Closed
  • Wed-Sat: 12 pm - 7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 534-4005

500 S Robb St
Trinity, TX 75862

Services at this Location:

Location Hours

  • Mon: 12 pm - 7 pm
  • Tue: Closed
  • Wed-Sat: 12 pm - 7 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Dana V. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Awesome service

JORIE D. 
Rating:
5.0

Customer did not leave a comment.

YVONNE H. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR SETH C. 
Rating:
5.0

Nothing, all was great.

JAYME P. 
Rating:
3.0

They didn't have any of the packaging supplies that I ordered they didn't have anything at all except for the blankets. I had to wait for the person who's in charge of the U-Haul to get there and we had to walk across to another location and walk back and took forever to get the lock undone was just terrible. But the cost was great very surprised I had it for three days and the cost was wonderful

ROBIN S. 
Rating:
5.0

Customer did not leave a comment.

Lisa N. 
Rating:
1.0

get new franchise owner

EDWARD P. 
Rating:
4.0

Customer did not leave a comment.

DIXIE M. 
Rating:
5.0

Very nice and helpful.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Miguel W. 
Rating:
2.0

I give this a below average rating because your company changed my drop-off location without notifying me and caused me to drive 30 minutes out of the way to drop off my truck which caused me more time out of the way,

Ryan M. 
Rating:
5.0

Fill the gas tank fully.Also,you need to have somebody around to do orientation to the customer before picking the vehicle;key features in the use of the vehicle.

evans O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Keep it up!

Robert P. 
Rating:
3.0

They seemed closed most of the time and never answered the phone

Kent F. 
Rating:
5.0

Customer did not leave a comment.

Irma J. 
Rating:
4.0

The vehical hauler was not wide enough for the truck I was trying to haul, so pretty much spent gas goibg back and forth cost for uhaul trailer for nothing, had to get a tow truck , please make wider trailers and or tow dollys

Raphael B. 
Rating:
3.0

I had to use a strap to hold one of the ramps in place.

DEVON W. 
Rating:
3.0

Person not on site for drop off as this is the second time we had to wait for someone to check the truck.

James C. 
Rating:
3.0

I rented the truck to be dropped off on Huntsville, took me almost 3 hours and 3 Uhaul locations that were closed to finally I had to drive all the way to Trinity TX. Not aceptable.

Felix Edgardo P. 
Rating:
2.0

Customer did not leave a comment.

Parris P. 
Rating:
5.0

Customer did not leave a comment.

Karen B. 
Rating:
4.0

Customer did not leave a comment.

Melanie S. 
Rating:
5.0

Thank you and I will be back!

SILVIA B. 
Rating:
5.0

Customer did not leave a comment.

BETHANY L. 
Rating:
5.0

Customer did not leave a comment.

JEAN H. 
Rating:
4.0

Customer did not leave a comment.

joel N. 
Rating:
3.0

It was fine. no improvements needed.

richard A. 
Rating:
5.0

Customer did not leave a comment.

cedric P. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer did not leave a comment.

Amy J. 
Rating:
5.0

Customer did not leave a comment.

George E. 
Rating:
5.0

Customer did not leave a comment.

George E. 
Rating:
5.0

Customer did not leave a comment.

Glenda H. 
Rating:
4.0

Need someone responsible to check people in as well as out. The clerk in the store across the street was unable to assist us in drop off.

Glenda H. 
Rating:
5.0

Great folks and quick to check in so we could be on our way. Good customer service.

Sandor M. 
Rating:
5.0

Very easy!

James B. 
Rating:
4.0

Dolley ordered and paid for was not included with truck

Steven W. 
Rating:
4.0

Customer did not leave a comment.

JIM F. 
Rating:
2.0

Customer did not leave a comment.

Kathi B. 
Rating:
3.0

Customer did not leave a comment.

Vickie G. 
No reviews have been submitted for this location.

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