Location easy to find, customer service was excellent. Trailer was ready and waiting in an easy to access location. It was a very good experience.
Brenda R
Customer Reviews for Triple C Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Shelly was amazing and helpful!
Jayne TGreat customer service. Friendly and fast.
Paul GQuick and friendly service. Great job.
PAUL GEveryone nice and helpful. Rental was an easy process. Got 10 foot box truck, was nice, easy to drive. Great experience!
Douglas NNo dolly was inside to be used as requested. Only 1/4 tank of gas inside.
Cody KFriendly and helpful.
Todd DToo many emails
Thomas SI love using this location, it's close to home. The staff is amazing and always helpful. I always try to use the wahoo location
Deric DIt was fine. Can’t comment on clean and inviting as they just had a walk up window. Person I talked to in person and when I called sounded like they wouldn’t refund for gas even though empty when we picked up, although Columbus woman on phone promised we would. No refund has come through.
GINA JDrop off was easy, greatly appreciated!
David KShelly is a wonderful customer service representative of Uhaul. Very helpful and a great attitude with customers.
Michael HOur person who checked us out was amazing ! She was thorough , friendly and comforting in a stressful time of moving! I highly recommend this place because of her customer service !
Verlin FAlways great service, clean equipment, and prompt response to any concerns.
Samuel HHaving designated drop off spot could help. I wasn't sure where would be ok to park it.
Karsten PThe employee was wonderful. She was very pleasant and helpful. I didnt have a single problem with setting anything up, if I ever need a u-haul again. I'd be using this location
Deric DOutstanding customer service and professionalism.
Samuel HFriendly and efficient service.
Kent GThey did not have the size of Uhaul I reserved so I ended up with a smaller one. I was offered a trailer to pull behind it also but I did not trust myself doing so. Because it was smaller than expected, we could not move all our furniture plus had to make two more trips with our car to get the rest of the smaller stuff.
Mindy JShelly is amazing!! Best customer service you can get!
julie bThis location provided great service in a time of need. Shelly did a great job .. she was most helpful at securing my rental and guiding me through the process. Thank you very much.
Mark WThe lady at the desk was awesome - helpful and kind! Such a great experience.
Polly PUnhappy about having to pick truck in Fremont when I ordered it from wahoo and was not told about this until the day before
Connie BIf inside of van could have been Cleaner *** just mentioning this, if nothing is said nothing will be done. **Also, Shelly really went out of her way to help me with the online pickup on Sunday morning ***
Clayton WThe customer service was absolutely terrible. I called over a money issue that they owe me $100 and she was the rudest person I have ever talked to in my life. She would not listen to me what so ever. She didn’t care what I had to say, seemed like she was annoyed she was talking to me and too busy to talk to me. I just moved to wahoo and thought the people here would be nice. I was WRONG and will NOT ever use this location again. EXTREMELY upset with my services and the loss of $100!!!!!!
Jake GGreat people; I love doing business with them.
John SVery helpful! Made sure trailer was hooked up and all lights worked before we left.
David NI left 2 voice mail messages and never received a return call. However, when my daughter went to the location to confirm availability, the staff was more than helpful and accommodating.
CAITLAN CKeep Shelly as your service representative - she's simply the BEST!!!
Don NNothing, it was perfect.
James HShelly was outstanding in helping make this experience an excellent one.
Michael HExcellent and super friendly customer service. Very satisfied!
Miriam HGreat service! Appreciate the friendly service. Will use this location again.
christine gInside the trailer was pretty dirty. Other than that, I'm pleased with the experience.
Edward LDropped off after Hrs. Received a call the next day explaining that the contract was completed and all was OK. The lady who called was very professional and polite. I will use U-Haul on my next venture. Thank You.
Richard SExcellent service, extremely helpful, great location, would definitely recommend this particular uhaul dealer
Lisa JWhen I picked up my truck the lady was very friendly and professional.
Randy S