Just stop in and ask your questions. He was very nice and answered my questions. I was very impressed with him. I would definitely go back to him on getting a rental.
Lorenz S
Easy As 12V LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gretna, NE 68028
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkDon’t show up an hour after my confirmed reservation time, especially without any communication as it left us sitting and waiting and delayed my movers
Jeremy RVery odd U-Haul facility. This is another business with U-Haul as a side gig.
David BI reserved the trailer starting at 10:00am. I arrived at 10:00am, did the online check-in, but no one was present at the location. I waited until around 10:15 and decided to call the contact number. I was told that it would be about 15 minutes more. Typically, 30 minutes is not a huge deal to me, however, I was on a significant time crunch. I rented the trailer to help my friend escape a DV situation and we had a very tight timeframe to get her things out safely. This added extra stress and caused us to have to really hurry to get to her apartment and get her out. The equipment worked great and I appreciated that I did not have to hook and unhook the trailer from the hitch, thus my Average rating and not a Poor rating. If I am in a time crunch again, I will plan to use a different location that sticks to my reserved time.
Cassandra BI really don't know how to accurately express my engagement with my recent rental. I reserved a truck at noon at the Millard location as the truck would have been within 50 feet of the property I was moving. The morning of the rental I received a notice, approx. 1.2 hours before my pick up time, that I was now to pick up an hour later in Gretna. I therefore had to factor in a new departure along with additional miles driven to not only pickup the rental vehicle but then the overal drive in the UHaul truck was more mileage than anticipated. Had I been able to drive a truck from the Millard location I would have maintained the original estimate of only 80 miles. I have now received a receipt for 97 miles, which was approximately $25 more. It is an unfortunate circumstance.
Susan S