Customer Reviews for Troy Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Troy Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Morgan S. on

Rating:

Rental was very fast and my reserved trailer was out front ready to go when I got there.

Alicia B. on

Rating:

We will definitely be coming back in the Fall!

MARY D. on

Rating:

Everything went well. Rep was friendly and helpful.

Gregory M. on

Rating:

Customer did not leave a comment.

PAUL S. on

Rating:

Customer did not leave a comment.

Jeffrey D. on

Rating:

The employee had no idea of my drop off and I had no immediate idea of what I was doing but your app/website is pretty decent. Also,my phone is an iPhone 4s and each time I took a picture for the website it dropped the connection. I had to use a friends phone to finish. I think this was my phones problem and not really yours but thought you should know. Thanks.

Nicola S. on

Rating:

The live people were friendly and helpful. But please don't suggest customers call your 800 number if there isn't enough staff to pick up.

Thomas W. on

Rating:

Customer did not leave a comment.

Joshua K. on

Rating:

Overall very happy with my service. Everyone at each location was friendly. Well done all around!

Norman H. on

Rating:

Customer did not leave a comment.

Dena J. on

Rating:

Very helpful

Charles K. on

Rating:

I was required to unhook my own trailer, personnel is limited to due small size of location.

Amber S. on

Rating:

Customer did not leave a comment.

Beth H. on

Rating:

Customer did not leave a comment.

Nathan B. on

Rating:

Customer did not leave a comment.

Kermit D. on

Rating:

Customer did not leave a comment.

mike a. on

Rating:

Helpful and polite and had total price ready when was checked in.

Norris B. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Service & location were great. Easy access and helpful agent. Safety chains on the trailer could be a bit shorter. They were dragging on the ground even though the hitch had a rise.

Christopher W. on

Rating:

Customer did not leave a comment.

Monica A. on

Rating:

I do not see that it needs improved. I had excellent service and the people were very informative. Great people to work with. Thanks!

Robert V. on

Rating:

Upgrade the equipment to include cruise control. Most renters of your equipment have never driven long distances without cruise control and the sheer fatigue could cause accidents

Dave D. on

Rating:

Customer did not leave a comment.

Robert N. on

Rating:

Owner was more than helpful and excellent to do business with. I will rent from them again if a U-Haul is needed again in the future.

Wanda K. on

Rating:

Customer did not leave a comment.

Ronald K. on

Rating:

Customer did not leave a comment.

ALDEN F. on

Rating:

Customer did not leave a comment.

Steven W. on

Rating:

Customer did not leave a comment.

Cynthia J. on

Rating:

Very professional

charles c. on

Rating:

Recommend this team for their professionalism and courtesy.

brianna m. on

Rating:

Customer did not leave a comment.

Cecilia M. on

Rating:

Thank you very much

Eric W. on

Rating:

Customer did not leave a comment.

STEPHANIE E. on

Rating:

Customer did not leave a comment.

Shannon G. on

Rating:

Customer did not leave a comment.

Dennis P. on

Rating:

This was just what we needed. Local and just the right size. The only thing I would have liked was a litter cheaper insurance fee.

van b. on

Rating:

Customer did not leave a comment.

Nathan D. on

Rating:

Customer did not leave a comment.

Jennifer A. on

Rating:

I was very satisfied with the service. fast and friendly.

JULIE T. on

Rating:

Customer did not leave a comment.

Jason L. on

Rating:

Customer did not leave a comment.

Jim C. on

Rating:

Customer did not leave a comment.

Carl O. on

Rating:

I dropped the truck off after hours so had no interaction with the personnel. I did receive an email just after they opened closing my contract, so they appear to be diligent.

donald b. on

Rating:

Customer did not leave a comment.