Moving Truck Rental in Troy, IL at Troy Storage
(U-Haul Neighborhood Dealer)

357 reviews

104 McDonald Dr   Troy, IL 62294

(618) 505-4317

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/4/2021: Closed

Services at this Location:

Contact Us

(618) 505-4317

104 McDonald Dr
Troy, IL 62294

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: 9 am - 1 pm
Special Operating Hours
  • 7/4/2021: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Troy, IL 62294

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

357 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Troy location always has great customer service, clean vehicles, and it is always available when your reservation is scheduled.

ERNEST W. 
Rating:
5.0

Nothing

Debra W. 
Rating:
5.0

Very Friendly

George M. 
Rating:
3.0

The manager at the desk was friendly and worked quickly and answered all my questions, but when he set up the chains they dragged and created sparks so had to be re done despite me saying it looks low. Also, he said he didn't have the tools to flip the ball on the hitch, which seems like something he of all people should have the tools for.

MATTHEW D. 
Rating:
5.0

Easy Access and friendly efficient staff.

Nickolas A L. 
Rating:
4.0

N/a

Richard E. 
Rating:
5.0

Super easy. Thanks for making moving day go smoothly!

Lisa V. 
Rating:
5.0

Both locations were great, however; I had an issue with uploading pictures in the U-Haul app. It wouldn't allow me to continue, so I had to retake the pictures with another phone. I'm sure glad that my son was there with his phone.

Todd H. 
Rating:
5.0

Equipment was dirty on the inside. It needed a sweep out before it could be loaded.

Brian N. 
Rating:
3.0

We did not meet with anyone at this location, but we realized we parked the truck in the wrong spot after we took the photo of where the truck was parked. We were afraid to move the truck to the proper location after taking the photo.

Charles C. 
Rating:
5.0

I reported that the transmission was very slow to shift. At one point while driving at approx 55 mph, i hit a bump in the road and it actually downshifted momentarily. Suggest transmission be checked. overall GREAT PLACE and great staff.

ORVILLE M. 
Rating:
5.0

I'm glad the gentleman in the location was friendly. The U-Haul app is completely worthless from start to finish. If it weren't for the guy on site, I would have cancelled my truck. I will never use the app again

Tyler L. 
Rating:
5.0

It was so easy I rent trucks every and found that my neighbor Uhaul is my best bet. John at the Troy , IL. Store makes it Super easy . He is a nice guy also that helps.

Bradley W. 
Rating:
5.0

The girl who helped me was professional and very quick. Overall had a great experience.

Damion C. 
Rating:
3.0

The wait time and approval process was excessively long!!! I lost 30 minutes of moving time trying to get “approved!” Which I assumed I was already preapproved when I reserved the truck!

Michele R. 
Rating:
5.0

It all went so smooth picking up and returning. No complaints.

MARK F. 
Rating:
5.0

Nothing, everything was great.

Johnny C. 
Rating:
5.0

Thank You.

MIGUEL K. 
Rating:
5.0

Everything was great, uhaul.com was easy to use. Truck was clean and worked out wonderfully.

Steve K. 
Rating:
4.0

There is always room for improvement, but I had a good experience.

CECILIA ANN M. 
Rating:
5.0

Not sure if there is something that can be done to improve. The pickup was pretty much flawless and perfect.

JEFFERY M. 
Rating:
4.0

There was a bit of cat hair in the cab from previous renter. There was previous damage to the drivers key slot, puncture in passengers seat and scuffs on the rail on the drivers side in front of the back tires. I took photos.

John W. 
Rating:
3.0

Transport trailer's lights would not work - period! Had to unload vehicle off transport trailer and leave vehicle behind .... also, was told by agent that any drop off place in the area relocating to would be OK even tho I told agent that the location he had typed on contract was not a valid drop off point - agent said any u-haul business in the area would be able to take delivery of unit (truck). NOT SO I FOUND OUT!

GREGORY W. 
Rating:
5.0

No one was at the site even though I was there before closing at 5pm. Dropped the key in t he box and tried to do all the app instructions but it would not verify location. Evidently everything was fine, never got a thanks until this survey.

Scott S. 
Rating:
2.0

The truck was hard to keep on the road. It felt like front end needed work. The wiper blade on the drivers side has been bad so long that it has scrapes in the windshield and squeals loud across the windshield when turned on. Truck vibrates when driving on highway fuel gauge didn't read accurately. Told the lady when I turned the truck in it should be pulled from the road and looked at.

RALPH P. 
No reviews have been submitted for this location.

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