Customer Reviews for Truck Shop USA

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Truck Shop USA

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Peter M. on

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Key pick up instructions were wrong. The location did not have a gray key box as indicated. This delayed our move in. Other than that, decent location.

Jamie W. on

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I repeat.. I only checked yes I would refer to a friend because everyone moves. Unfortunately, its a lot of trouble to rent a uhaul and NO ONE takes responsibility for anything. I laughed at the last person I spoke to and said let me guess.. Thats not part of your job. Funny how NO ONE at uhaul knows what is going on. I hope to never need uhaul again..

Colin W. on

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The pickup process was confusing, as I put a different location in the website reservation. Then I received a call the day prior to pickup telling me where the truck actually was.

Audrey B. on

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I was totally satisified with my rental experience. Don't know what they could have done to make it easier or better.

Anthony F. on

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thomas C. on

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Michael G. on

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Truck was dispatched to the wrong location. As a result, we had a late start and put on extra miles.

Casey D. on

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The truck was not at the spot we chose they were very rude about it ...

Charlie H. on

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JOE B. on

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Great people.. Great service

Julia F. on

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STEPHANIE H. on

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Ken E. on

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KENNETH K. on

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James C. on

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Again, well run operation. Nice people. No surprises.

Mark L. on

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Aaron W. on

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Scott B. on

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Wayyy overcharged. Billed me for 20 miles driving. I only drove 9! Billed me for 2 dollies and 12 furniture pads, and we didn't use any - never even broke the zip ties holding those. This is $30+ extra that I'm being billed. These extra charges need to be reversed.

Robert Z. on

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Gregory G. on

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Nick S. on

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CHAD S. on

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SUSAN S. on

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Sterling W. on

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Dustin F. on

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Todd M. on

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martin K. on

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David R. on

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Justin Z. on

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Leshawn H. on

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