Phone check out (in addition to check in) did not go through, had to call U haul to confirm. Nothing about the phone check in or check out process worked.
Chelsea S.
Truck Shop USA
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stevens Point, WI 54481
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Customer Reviews
- 3.5 Average Customer Rating
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Rip-off on gas. The worker at the counter told me to make sure I brought the gas back at a "smidgen" over 1/4 tank. (His word) I did. A smidgen is defined as "a very small amount, as in a smidgen of cayenne pepper" (Oxford English Dictionary). After I had returned the truck, having put gas in and checked the fuel gauge 1 mile before return, he charged me for overpriced gas that I had not used after I had left the premises. When I called to ask about it, he lied and said "the computer" had determined the fuel was low. That old, dirty, piece of junk truck with165,000 miles on the odometer has no fuel gauge computer. This is a poorly run, dishonest shop.
Matthew M.Truck was dead and died multiple times during the weekend I rented it for.
Lee R.Seems like a very dishonest fuel read. I picked it up at 1/4 tank and returned at a 1/4 tank ... This location must have rounded up on the official reading at pick up, and down on the official reading at drop off.
Barret S.Have a guy with a better attitude at the front desk
James F.