Everything with our transaction went very smoothly. The person that met with us was very friendly and helpful. Everything was clear and concise when explained to us and the process was very easy to follow. There was a crack in the windshield of the truck that we rented, but it did not impede our ability to use the truck and we were informed that the truck had an appointment with Safelite glass soon. We drove from Newport up to Guilford and moved a family member from Guilford to Hartland, and then drove back to Newport with no issues. Would rent from this location again.
Erick M
Customer Reviews for Twenty Five Capital Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got a 15 ft box truck.....It had a big crack in the windshield, the brakes didn't work, and it indicated it needed and oil change. (the brakes went all the way to the floor)
BRENDA BThey took my money! My bill was $458.00 but they took a total of 1400.00 an extra $900.00 that Uhaul or the bank won’t give back!!! It’s been a month come on Uhaul! Follow your contact
Jillian BTruck dirty with cracked windshield and bent door
Sherrie ZI tried to use the link to take pictures of the vehicle before taking it off the lot talked with uhaul and they said to take pictures in my camera before taking it off the lot as a precaution maybe work on the link somehow as it said expired right as I clicked on it in the lot but service was great and truck was clean and handy thank you
DALE PI know this can be difficult, but making sure the trailers are in good shape helps a lot
CORBYN BKeep Kylie employed! She was fantastic! I have rented a great number of vehicles from U- haul both for personal and business use. There was nothing to improve here!
Edward FFirst time using your app was time consuming. The local staff was very helpful.
Raymond PPick up is a remote location with no office or representatives on site. Operators came out quickly when UHaul app was useless in picking up vehicle. We entered data as needed and clicking “pickup” the app would not cycle to next screen or say if more data was needed. The operator came out and processed on an ipad. Thank you to the operator. Uhaul your app sucks.
James T