Customer Reviews for U-Haul Moving & Storage of North Brunswick

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Brunswick

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Jose B. on

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Customer did not leave a comment.

cynthia h. on

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Excellent and friendly service.

Michael M. on

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Customer did not leave a comment.

ERNESTO S. on

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Would’ve stayed but unit was pricey had to find something cheaper and cleaner

jonique s. on

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The manager Shari is always courteous, helpful and professional.

DONOVON M. on

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Poor staff I waited 30mins during check out before receiving help. Staff is incompetent, lazy & unwilling to help. 24hr access never worked!. Only kept the unit because of location.

MARTIN O. on

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Staff always friendly and willing to help........ Sherri (MANAGER) , she is the best in the business!!! Thanks, Martin O

Antoinette J. on

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My move out date was 11/23/19, not 11/26/19. The person who owns this facility needs to hire more help. Plus, I was promised to receive a refund for a late fee I was charged and never received it.

JIM J. on

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Facility clean except for occasional mouse. Facility was secure but not always well light

Willie B. on

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Service was great

Terry B. on

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The gentleman that check me out was very helpful and had a great attitude and was an asset to the U-Haul corporation.

Lakisha E. on

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I really like the space

CARMELA R. on

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I liked to have my staff in this storage especially for the management. Mrs. Sherry trick me so well on those 3 years Yes definitely I strongly recommend the U-haul Storage at How Ln New Brunswick NJ

Paul C. on

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U-haul stage at How Ln is excellent, except the monthly fee. The price of renting stage is as much as a renting house.

maryam a. on

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Shari you are awesome. You make us feel like we are home and getting all those services while sitting back and relaxing!! LOVE YOU!!!

Robert P. on

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Staff is excellent, highly recommended.

Nathan S. on

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The intake person, Shari was a very professional, knowledgeable and compassionate. If all your employees are a copy of her, U-Haul you will be number #1 rental in US

William R. on

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pretty good place to rent.

Paul C. on

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Everything was great except the price of renting u-haul. In my calculation, one dallar for every mile. Thete no different between u-haul and a moving company.

Umberta c. on

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BOB O. on

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Overall good experience within the 3years and some month of having that unit. Issues where resolve as quickly as possible.

Shane P. on

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Great staff !

Jessica M. on

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Sherri is amazing!

Jessica M. on

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Clean and free of pests. Easy access and friendly ownership/staff.

Kishore G. on

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The staff is very helpful

RODRIGO B. on

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On the day I was leaving, I asked the attendant for a receipt and said, "It is not necessary, I will send the receipt to your email. I never did, after I received an email charging the monthly payment

blake w. on

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Always a failure of communication. Mice droppings all over my furniture. Over charged me for a month.

oreoluwa l. on

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Extremely unprofessional. My storage unit was dirty when it was offered to me and the door was jammed and broken of which i was told was going to be fixed. How sad is it for uhual to be unprofessional

brittany B. on

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I was helped by the manger Shari. She was very nice & helpful

Jason M. on

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Thanks Nelson. You were a great help. Very much appreciated.

Chantell H. on

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While the manager was very warm and exceeded my customer service expectations, the vehicle I received had an issue. It wouldn’t not turn on after I unloaded all of my items into my new storage unit.

LISA C. on

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Shari And Hre Staff Was Very Kind And Understanding very pleasant God Bless Her and Her Staff

Ruddy L. on

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Mice and rats everywhere. Told them multiple times about it and never had a follow up.

Shayne G. on

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Great management

OLGA D P. on

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The staff was always professional. The storage area was always clean. The only reason I left was because where I live I got a garage closer to my apartment..

ABDULAI J. on

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Is good to recommend friends because of the works are friendly to costumes

Robert l. on

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Great and friendly stuff

jacquelin m. on

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Poor customer service. Never had the correct infirmation in the computer. Eveytime i went there i got quoted a different price. Reservations would never be found in the systems. NEVER AGAIN WOULD I RE

tami c. on

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I like to space dead, dated me and they were very friendly

Zoraida G. on

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It was convenient easy access and friendly

Alana S. on

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good service

Jesse G. on

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Set friendly and helpful staff. Great experience.