Easy to pick up and drop off. Thank you.
Ricardo P
Customer Reviews for U Stor Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No improvement is necessary, Steve and his crew are the best in the business. Of the dozen, or so, U-Haul locations I have conducted business with his has always been the pinnacle.
Thomas BAll was good very nice service and trailer worked out perfectly..
Bill HEvery worker there is kind, knowledgeable and works hard to make you happy!
Tashina LWe wanted to rent a truck in Paradise, CA, but had to pick it up in Chico. We were apparently not given enough mileage allowance to make the trip to Paradise and then to our Destination so were charged extra miles. That doesn't seem fair. NOT the fault of the dealer in Weaverville.
Steve DAlways great to work with.
Nicholas FAlways a pleasure working with the Weaverville guys.
krista heverythig was great
chris PGreat service
Stephen HThey were closed when I dropped off the trailer, there was an employee inside, but he didn’t come out.
John WEmployee was polite and helpful . Very fast and great experience overall. Highly recommend, will return in future
Paul T10/10 service and incredible staff!
Ethan AOur experience was great, truck was spotless and very comfortable.will definitely recommend this facility…..
Wendy DSteve and James are awesome!
KELLY SWith all the Relentless Problems we had with U Haul, this was the one professional bright spot with our trip
Meggin SStaff was great, friendly, helpful seemed interested in how the truck worked out for me on my travels.
Patrick BAll Good
Jeff PWe are so grateful for the Weaverville U-HAUL office. Moving options within Weaverville are extremely limited and this was a MUCH better experience than dealing with U-PACK / ABF
jd mFix your app
OMAR WEverything was perfect as it always is at this location I've used them 10 plus times
Michael HVery Helpful and friendly service
Devon RWe had two rentals in two days. The Van was amazing. The 20 ft truck bay smelled like weed and the cab smelled like cat piss. But overall good experience.
Justin Mfree liability insurance
tim rNot a thing, everything went well. Thank you.
RANDY SI enjoy my quarterly use of your pickup for supplies. A car would be just as easy for me, but none is available locally, would your company like to supply this for Weaverville?
Phillip MAlways a pleasure to deal with this location. Always friendly, professional and helpful. Could not ask for better results.
NEAL EOutstanding help. Very fast, smooth experience.
David MFree use forever?
Phillip MI was not happy that I couldn't return the vehicle at the McKinleyville location but the eureka location was really good!
marlyn wExcellent service
heidi vFantastic customer service.
WALLACE CFabulous customer service
MICHAEL WOwner was freindly, efficient, and knowlegable. It was a very seamless experience to rent a trailer. Zero issues whatsoever. Good stuff .
zaya tVery good customer service
Wilson LHe was so very helpful and made sure I had a truck at the weaverville location. I so didn’t want to drive to Redding. Very friendly as well. Thank you for helping me with my move.
Lori CThe folks at Weaverville U-haul are always helpful.
KAREN AThank you for making moving things easy.
SHELLIE kNo charge
Raechel MSteve is the best. He's always incredibly helpful and informative. I wish every Uhaul was as great as this location.
Cam KGreat location. Friendly service, good equipment availability.
Marla WEverything worked out great.
DELWIN EI called about returning my trailer said I would be a few hours late told no problem and was charged for an additional second day…will not recommend
ANGELA VKeep up the Great Work!!!
CAROLYN CBeyond Great Customer Service Super clean vehicle.
ROBERT CGreat customer service. Very helpful
ANNETTE GGreat employees and good service.
ELIGIO VNothing great customer service
KATHRYN HSteve runs a great store thanks
GARY BAll good
george wThe people here are great. But my experience was awful. I paid $250 to go pick up a fridge that was an hour away. I told the guy what I was needing the truck for. I rented a ten footer or a “one bedroom apartment” size and the fridge was almost a foot and a half from fitting and I had to leave it there and return the Uhaul . I’m so frustrated and out $250- and still without a fridge.
WENDY GEverything was great except for one thing. I thought I had arranged to have my Ubox delivered to the Vallejo Ubox warehouse and was told that that was the case by several Uhaul reps. However, I learned while the Ubox was enroute to the bay area that there is no Vallejo Ubox facility and the closest one was in Hayward. It would have been more convenient to me to have the Ubox stored at a Ubox facility in Vallejo than having it stored in my driveway. Please make sure your reps have correct information in the future, especially about Ubox warehouse facilities.
JANE HThis is one of your best locations. They have a great staff, and the big thing, is they are consistent with their level of service. Never an issue, always done properly, and I'm always satisfied when I use this UHaul location.
BRIAN PGreat in and out less than 3 minutes.
ALAN MMy experience with this facility has been pretty excellent. I have known the staff at this facility now for over 30 years, as they have been very helpful in not only keeping me informed of any changes in rates and such, but they have keep my families belongings safe for many years. Steve Q., the facility owner has been a long time friend of our family and we have been very happy doing business with this particular facility. Thank you all.
MICHELE J | Overall ExperienceOh Man Steve is the best. He was so nice we were coming from out of State and werent sure how long we would need a storage while searching for a place to rent but he made the mive in and out seamless
adriana n | Overall ExperienceSmaller than expected, but great staff, very friendly, convenient, and easy access to spaces. Not them, but your system needs to stay updated with there`s.
Privacy R | First Impressions