Customer did not leave a comment.Desdemona E.
Customer Reviews for U Store Davison
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Thomas S.
Your staff should Make sure the truck is in working order! When I left with with the truck it was making so much noise and jerking. There was something seriously wrong with it. I took it back and luckily they had another one so they switched it and the second one was fine and I had no problems on my trip. It was a very stressful experience.Lola R.
Customer did not leave a comment.Benjamin V.
Easy access and convenient.Kathleen S.
Wonderful customer service. Thank you for everything.Michael M.
Customer did not leave a comment.AMANDA CAROL B.
Customer did not leave a comment.JOHN JOSEPH S.
very professionalDavid G.
Location was awesome. Phone line "corporate" customer service lady I initially dealt with was rude, argumentative... a real ass. After I got off the phone with her, I was ready to take my business elsewhere. I tried dealing with the local folks, and they were stellar, and saved the deal. Uhaul... you need to deal with your customer service phone folks.ed S.
Couple of the pads had fleas! We didn't realize it until unloading and not cool when using pads to cover furniture etc.Rod M.
Longer hours, earlier pick up timesGary F.
Awesome service above and beyond. After several phone calls to Uhaul with no satisfaction in resolving my cluster-f of a drop off I called this location and was at least able to end the nightmare of this experience to stop so I could rest. Again I could go on and on but I have phone calls to make to Uhaul customer service...still trying to straighten this mess out!Cheryl P.
Customer did not leave a comment.Steven F.
Customer did not leave a comment.Susan S.
Customer did not leave a comment.Clinton W.
Customer did not leave a comment.mary W.
Customer did not leave a comment.Kelly H.
Customer did not leave a comment.Kyle J.
Make sure you check your mileage when picking up and dropping off.Diana F.
Customer did not leave a comment.Xiara B.
Customer did not leave a comment.Ashley H.
Please let customer know 10' truck does not have a ramp.Valerie K.
Very easy to work with.Robert C.
Customer did not leave a comment.Clinton Y.
Was very quick AND EFFICIENT return. Could not've gone smoother. Didn't actually catch the man's name. I'll assume it was Grant since its his name on my receipt. He was friendly and humorous and EFFICIENT. No b.s., and I appreciated that. The office was clean and tidy, as was the area where we returned the truck. He also rents self-storage units and I would use his services in a heartbeat if needed.Roger S.
Great staff!Jon S.
Customer did not leave a comment.Jade N.
Customer did not leave a comment.Robert D.
No improvement needed. The process was quick and the gentleman was very friendly.judy B.
Nothing I can think of. I felt they were excellent in their help. They thought of things I didn't and those things proved to have been helpful.dawn M.
Customer did not leave a comment.Paul B.
Gram was great. Originally rented the truck for 3 days. Closing on house got postponed and had to call him 3 different times to extend it and he got it done right away every time. Ended up having the truck 11 days. Definitely would recommend this location.Steven H.
Customer did not leave a comment.Lori W.
Certainly don't know what I could offer for improvement. It was a great experience! Fast, efficient, answered all concerns, and more than helpful in my return time worry. Thanks so much!Joice P.
Your customer service representative can do a much better job of not being rude, my mother was talking to her and she was literally walking away as my mom was talking to her. I understand it's hot but , you still have job to doArmandina M.
Customer did not leave a comment.Jared T.
Customer did not leave a comment.Elizabeth W.
Customer did not leave a comment.Brigette G.
Great people at this location!Michael L.
Customer did not leave a comment.Brad M.
Have no complaints.DEANNA M.
enjoyable experience, as we moved into the storage facility, highly recommend this location for renting uhaul trucks.Darrell B.
Customer did not leave a comment.Patrick M.
Customer service at troy location terrible. Was not going to extend the uhaul. But my agent did. Terrible customer service when you call troy main location.Barbara J.
Hard location to find. We stood behind an earlier customer. Should have easily made it in time to avoid the charges of another day but didn't. The guy was a jerk. Complained about returning to this location. When picking up our truck we were told we could return to the CLOSEST Uhaul store. The charges for a 200 mile 3 day one way trip rental was almost as much as our 1 week 1900+ mile trip moving to Michigan from WA state 3 months earlier.Neil J.
Customer did not leave a comment.Tommy W.
Make sure that the computer systems are working properly. I had to wait in line longer because the worker had trouble processing the guy before meKevin L.
The man that helped me was excellent, very nice and well knowledgeable.CHRISTINA G.
Everything went perfectly..thank youDenise T.
Customer did not leave a comment.Kerrith E.
Customer did not leave a comment.Shawn K.
Fast, very convenient, and at a great price. Will definitely use them for any move now on.Nathan H.
Customer did not leave a comment.Sherman A.
Customer did not leave a comment.Scott K.
Customer did not leave a comment.Jeffrey B.
Customer did not leave a comment.pablo C.
Customer did not leave a comment.David P.
We passed the location as it is back in off the road. Once we made a phone call contact, it was easily found.jackie B.
Customer did not leave a comment.Nicholas G.
The air conditioning unit was not blowing cold air. To hot.Dennis A.
All around great experience.Jason C.
Everyone was wonderful to work with. It was a stressful time for us but they made the experience easy. Would recommend using their services.Mike F.
Customer did not leave a comment.heidi L.
Great customer service keep up the good work.MERLE A.
Customer did not leave a comment.Daniel U.
Customer did not leave a comment.Todd F.
Customer did not leave a comment.Randy F.
Customer did not leave a comment.Ryan K.
Customer did not leave a comment.SARAH BETH A.
Customer did not leave a comment.JACKIE D.
Customer did not leave a comment.ROSALIND H.
Customer did not leave a comment.Brett A.
Grant Jones was a pleasure to do business with at your Davison location.TOM G.
Customer did not leave a comment.DOUGLAS C.
This location was not supposed to receive tricks as they have no secure means to hold them.HOPE K.
Not well informed on the entire U-Haul services. U-Haul charged us for another day for being 30 minutes late.ALLEN H.
Customer did not leave a comment.JIM L.
Customer did not leave a comment.Angela S.
Customer did not leave a comment.MARVIN M.