Customer Reviews for U Store Jackson
(U-Haul Neighborhood Dealer)

155 N Dettman Rd   Jackson, MI 49202

Location Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

155 N Dettman Rd
Jackson, MI 49202

Services at this Location:

Location Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
4.0

Customer did not leave a comment.

Davidwayne C. 
Rating:
5.0

The U Store is very nice and the people are very nice and helpful , I rented a truck and it was clean .

Kathleensue S. 
Rating:
5.0

Office manager was knowledgeable and professional and friendly

CATHYSUE B. 
Rating:
5.0

Squeaky clean and nice office. Turn in took less than a minute. Very nice young lady handled.

STEPHEN H. 
Rating:
2.0

Customer did not leave a comment.

Davis H. 
Rating:
3.0

Customer did not leave a comment.

Cathy W. 
Rating:
5.0

Very friendly and was trying to make the mess up right but again nothing to make up for their mess up !! Still will never use uhaul again !!

Janet S. 
Rating:
5.0

Ma

Machaele V. 
Rating:
4.0

Customer did not leave a comment.

Bonny D. 
Rating:
5.0

They lady at the desk checking in and out was wonderful and very professional. If I ever need another truck I will go see her. Thanks Roy

roy B. 
Rating:
5.0

To make sure the truck is swept out before I pick it up it had leaves in the back of it all over I swapped them out and return the truck clean

Victor H. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Michaela M. 
Rating:
5.0

Everything went great..

dee S. 
Rating:
5.0

Customer did not leave a comment.

Frederick W. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Scott O. 
Rating:
5.0

Customer did not leave a comment.

Courtney P. 
Rating:
5.0

Everything went smooth, no issues.

allen W. 
Rating:
5.0

Everything went so smoothly.

Rick S. 
Rating:
5.0

Everything was excellent

dennis H. 
Rating:
3.0

Customer did not leave a comment.

EMMA F. 
Rating:
5.0

Overall very good. No complaints. The lady at the desk was extremely helpful and friendly.Thanks.

Piyush S. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Very nice lady took care of me. Great asset.

Robert G. 
Rating:
5.0

Very happy.

RICK B. 
Rating:
3.0

I was disappointed to find that this truck did not have a loading ramp. I should have been informed of this prior to the rental, especially when I asked to rent a dolly. Overall, great location with good customer service. I just wish I had more information when I rented.

Kathy A. 
Rating:
5.0

Courteous friendly and easy talk to

mike R. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
3.0

The woman at this location was extremely RUDE! This was the overall worst experience I have ever had as a customer ever. She continually charged my card when she shouldn't have, gave me the incorrect payment options, and ordered me to park the UHaul in particular places once I had returned it. Again, she was beyond RUDE and I will not be using this company again in addition to informing potential customers of my experience!!!!!!!!!!!!!!!!!!!!! She was horrible!!!!!!!!!!!!!

Kyle L. 
Rating:
5.0

Customer did not leave a comment.

JUDY U. 
Rating:
4.0

Customer did not leave a comment.

KIRK T. 
Rating:
4.0

Customer did not leave a comment.

BARRY C. 
Rating:
5.0

Customer did not leave a comment.

LYNN E. 
Rating:
5.0

They would not take back an unused box of packing paper that I missed ordered from Uhaul, I wanted plastic wrap instead.

PATRICIA G. 
Rating:
5.0

Awesome customer service in every way meeting all of my needs during a difficult time. ***** stars!

Kimberly M. 
Rating:
5.0

Customer did not leave a comment.

LINDA D. 
Rating:
5.0

Customer did not leave a comment.

Melissa R. 
No reviews have been submitted for this location.

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