Only 2 people were working the service was so slow I was standing in line for a hour just to drop a trailer off a day earlier cause the location phoned and asked if I could return it early cause another family needed it.
Eric BCustomer Reviews for U-Haul Moving & Storage Of Inkster Park
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All over excellent i appreciate
ranjit s | First ImpressionsGreat staff who are very professional and friendly. I will definitely use their services if needed in the future.
Debbie K | Overall ExperienceJust got my locker yesterday. Very pleased with my decision of choosing U-Haul for my storage needs. Staff is very friendly and helpful. The facility is super clean and very secure.
MARIE M | First ImpressionsQuick and friendly service. I have dealt with a few different uhauls over the years. So far this one has been the most stress free.
CRYSTAL F | First ImpressionsExcellent service and got the job done. Much better than the McPhillips location.
EVAN BI booked a trailer at one location and received a call that I had to choose an alternate. I then went to alternate, very quick, great service BUT then got a call saying they needed trailer back asap when can I do that. Changing my personal schedule because they made errors. All in all not exactly top service.
PAUL SI have nothing but positive things to say about our 3 year relationship with U Haul Storage, Helpful, professional staff and a great product, My only complaint is that there is no light source illuminating our locker 1181.
Andrew O | Overall ExperienceWorst customer service. Horrible managers. Only will ever deal with call center from now on. This location is the reason I will never use uhaul storage.
Serena j | Overall ExperienceBut dispatch and booking experience is very very bad
JASPREET MI took very long time to process all
KRZYSZTOF PAmrinder S assisted us and he was very friendly and helpful. Usually renting is an irritating hassle but not today. Even though there’s a closer location we will be returning to this one based on this one experience.
CHANTELLE LWe needed this unit fast due to my father’s passing. It was so easy to book quickly online. The website gave excellent examples of what units are appropriate for different needs. Checking out was equally as easy, quick, and efficient. I would highly recommend this site for storage. I always felt safe when accessing the unit. It was very secure.
Andrea F | Overall ExperienceStaff was very experienced
KHUSHPAL BGood customer service
PHILIP FThank you for everything kind and understanding Tgank you for all your help GOD BLESS
Merly G | Overall ExperienceThe snow on the bed of trailer could have been removed pier to rental…very helpful service
BLUE BI was moving at the end of the month and could only have the truck for five hours. I’m not computer friendly so I asked the staff if I could make everything ready to pick up the truck right at 9 AM. They said I had done everything I could But I still spent 35 minutes doing paperwork when I arrive to pick up the truck I did not find this acceptable.
Darcy G | First ImpressionsThe people working there were great.. well informed with company policy
MICHELE CThank you very much for the help I received. I erred making my reservation but this location was able to accommodate my needs. Fast, friendly, courteous, helpful.
PAMELA DThanks for being so helpful.
DEBORAH HBe a little quicker
SAGE GVery nice storage
MARY J | First ImpressionsFriendly knowledgeable staff. Clean facility
roger l | Overall ExperienceTruck was extremely dirty. Understand its sloppy outside but the truck should have been washed
MADISON TThe young lady that helped me was extremely helpful. Could not have asked for better service.
ROBERT MMiss Kiran from Uhaul Inkster in Winnipeg is so nice and she knows everything that her customer needs. I recommend her to everyone . Thank you
David p | Overall ExperienceAccess time for the morning could allow for earlier access
daniel l | Overall ExperienceThey charge me over for the trip Thanks
MANPREET GGreat storage place!
BOYCEE P | Overall ExperienceTruck was at 1/4 tank of gas. Expectation is that the truck would be fully fueled at time of rental.
Anita HWhen we picked up the vehicle it was under half a tank and we had to make sure that it was back to half a tank. I feel like there I was overly charged. I would not recommend
MARIA AStaff were very helpful,friendly and accessible.we had an access card issue and a very nice young lady fixed the problem very quickly.highly recommend. And reasonably priced.
NOEL V | First ImpressionsOutstanding service polite and informative
LARRY Sonly thing there were some snow inside outside little dirty but in all very good
PAUL TOnly comment for improvement is the 6x12 trailer needs a tounge Jack, to heavy for one person to lift.
RICHARD MClean the vehicle inside and out better. The rental was smoked in prior to our use, had to wash our jackets and clothes after returning the rental. Young lady at front desk did not seem to be to concerned about the condition of the rental.
WARREN NGrateful the van was available. Customer service was excellent. Van had transmission issues, red-lined for extended periods before shifting. Also pulled to the right.
Basil HWhen I picked up the trailer the left tire was bad. I had to call roadside assistance to fix the tire. To make it easier for the next customer make sure the tires are in good shape when the customer picks it up.
JACOB HThe entire process went smoothly with no real complaints. The HVAC controls were on and off in the truck, the switch was defective but not an issue on a warmer winter day. This location in particular should incorporate a buzzer or pager for staff to attend to the front desk. On both pickup and drop-off I waited about 5 minutes in an empty shop. The staff were patient and addressed all my concerns.
MARVIN MThe racks on the car hauler weren't working. Was told they were frozen.
TERRY LI really enjoyed using them. They helped me move 2 times and I put my stuff in storage. Then my finely move to my hope last home. The stuff where great to me ever time. I recommend them to any one that is thinking of moving. A big thank you U-Haul.
KIMBERLY M | Overall ExperienceGood 👍
gurpreet s | Overall ExperienceConvince and friendly staff.
Judiel S | First ImpressionsGreat job! Continue your great service to your customers
ARNEL V | Overall ExperienceI’m impressed by service
ARASHDEEP CThe staff is extremely pleasant & friendly and explained everything
roger l | First ImpressionsBest service and friendly staff
PRADEEP SThe on-site staff are very friendly, helpful and knowledgeable about all U-Haul services that I had questions about.
Debbie K | Online Move InYour Customer service by your representative named Karindeep K was very disappointing because she is Cocky and ignorant.. I Rented a truck for 2 days one day and decided to keep it for 3days instead she.told me ok she will change contract ..and I told her to send me an email stating it ..2nd day of usage I was contacted by a staff member and asked me where the truck was and it was late and late fees will be applied.. on another occasion a few days later I rented a truck once again Karindeep was the representative.. I rented it for Friday and Saturday .. therefore due on Sunday morning Dec.22/24.. I returned the truck Saturday the night before it was due..On Dec24th she contacted me stating that I owed extra fees for Km’s.. which is fine .. but to tell me 2 days after it was due I’m just being told I owe.. and from all the days she demanded me to come in Christmas Eve to pay. I asked her it took 2 days to tell me I owe something .. what if the truck was rented to someone else prior to my return .. and to demand me to come in on Christmas Eve to pay outstanding balance .. so I told her I will try to make it in on Friday Dec.27th to follow up balance but unfortunately I couldn’t make it on Friday .. On Saturday I called in to U-Haul to make payment through online banking .. Karindeep was the one who answered the call .. and when I told her who I was and I was calling in to make a payment .. her response was ..RIGHT.. so is it because I didn’t come in Friday .. I apologize if I inconvenience you or sorry if your trying to correct your mistake by not processing my contract for the return after 2days.. BUT AGAIN MS. KARINDEEP I hope I will not have to deal with you again .. and hopefully your district manager Ryan Pearson will see this and consider some consequences on your terrible service you have provided.. just to let you know I spent $800 for the week of Christmas renting your trucks!!! If Mr.Ryan Pearson can give me call .. that will be greatly appreciated.. customer service like this can have an affect on a business if no one says anything concerning a staff member providing terrible service !!
RENANTE ROnce again very pleased with the service
DEBBIE FThe truck has a strong smell of cigarette. But overall the experience was very good and transaction was smooth.
RIO JClean out the snow in the back of the pickup trucks. I’m sure the next customer would appreciate that! 😊👍🏻
ANASTASIA NFriendly staff, clean facility
SHERWIN D | Overall ExperienceI went there to pickup the truck at 6:30 am but when i started the engine of the truck i saw parking brakes applied sign on the dash i tried pulling the handle that releases the parking brake it didn't work. So i had to wait for someone to come open the store and i waited for help then they gave me another truck Wasted 45 minutes that could have been avoided.
Manpreet SI filled 7.6 litres of gas and only drove it for 7 kms, I got looted and feel that I paid more. I should have got a refund im regards of gas money.
MAHAKPREET SGreat customer service
JASON-JOHN KOriginally booked a reservation at mcphilips for a car hauler. Upon arrival, there where no trailers available.
MYKOLAJ TAwesome
DANIEL PI was shock to see how tiny the cubicle was . I was very impressed that someone was on call after hours to help me out . Service is very good .
Karen R | First ImpressionsSukhman very helpful and knowledgeable about the process.
GURPREET SPlse indicate the right amount of fuel in vehicle left with level just above empty started sputtering when I got to destination to load 6 km away I l put in 85 litres to fill to 1/2 tank
JACK HLate night drop off. The there should be more signage as to where to locate to key drop.
CHRISTIAN LCommunication could always be better
KYLE D | First ImpressionsThe manager was very nice, very helpful.
terrence t | First ImpressionsWas charged $40 per day not the 19.95 had the truck for 40 days 1000kms are supposed to be included in every weekly rentals or 4000 for every monthly rental was charged for all kms @$1.00 per km not the $0.69 that it should be without the including kms They couldn't contact me to let me know anything but after I return the rental they sent me a email even though they said on the phone they emailed me many time but I never got anything from them they are charging me for damage that was already on the truck when I picked it up and lots more Just not a good experience and I would have rented lots more from them but never again Never will do business with Uhaul ever again
TIMOTHY KOffer bottled water because people need to stay hydrated when moving.
RANDY OGood job
Ricardo C | Overall ExperienceVery friendly workers
Roxanne S | First ImpressionsDid the 24/7 rental and the live verification was quick. The whole process took around 7-8 minutes and we were able to hit the road in about 10 minutes. The app worked quite well.
Sahibjot SVery clean , helpful friendly staff
Ryan H | Overall ExperienceThe ladies were very helpful,I have a locker at the Dufferin location and was going to drive there to rent a U-Haul the same day but passed this location on the way and asked if I could rent it there. I continued to do so and have no issues with my rental and returned my truck in the after-hours key drop box door with no trouble 😊 Thankyou
Donna-jean KKeep doing what you are doing
DANIEL PAll staff good behavior.
GURINDER PVery good. My only criticism is the site layout is a bit confusing. How do you get in? Where’s the main entrance?
John W | Overall Experiencethe best, wonderful people, fast service
MELVIN FAll good
Madan gGreat service by the team. Thank you UHaul
JASDEEP SVery limited carts available, some areas aren’t not accessible. Limited promotions offered.
sugar k | First ImpressionsNice new van.
sugar kbig help for, excellent
SANTIAGO RStaff at 1675 Inkster Blvd are very professional and very supportive. Great experience.
JAYE L | First ImpressionsGood service
GURINDER PStaff members were nice and helpful and services was good
Yadwinder STruck showed tire issue when none. Online check in good but confusing at times. Overall we'd used the service again.
STEPHEN LIt’s a really good customer service overall the truck was very nice to drive. There is no problem when you were driving. It was very smooth and I did help a lot to us. Thank you so much to your staff and to the company. Thank you.
Manpreet SFirst time using any kind of storage. Excellent experience. Super helpful and friendly staff. Unit was clean, easy to access and met and exceeded all our expectation.
Linda R | Overall ExperienceThank you
Freddie C | Overall ExperienceVery helpful staff but with restricted hours made our move difficult otherwise everything was good
Leslie H | Overall ExperienceThe girls at the front counter were very nice, helpful, and made the whole process easy
Dustin V | First ImpressionsIt is so nice to see the level of professionalism which has been restored to this particular location with the new staff and manager. Thank you for this.
CATHERINE S | Overall Experience2 issues I had were 1 you should be able to use any type of lock you want and 2 every time you rent a locker should be 1 month free not just 1 person as it doesn’t explain in the advertisement
trevor s | Overall ExperienceEverything was great! Staff were all accommodating too.
Caren B | Overall ExperienceOnly issue was getting in building on the first initial move in!
Caroline H | First ImpressionsExcellent!!! The staff are quite knowledgeable, friendly and helpful.
Aaron B | Overall ExperienceStaff was always helpful during visit.
Aman B | Overall ExperienceGreat service, staff are quite friendly & knowledgeable.
Aaron B | First ImpressionsHaving m9re access to your unit
Karen T | Overall ExperienceI didn't use it because there was basically no accessibility. U haul branded trucks don't fit inside unloading area. Ridiculously cramped spaces. Extremely far from unloading area to unit. It's way easier to unload out of my house than this place. Staff was great storage area useless.
Aaron O | Overall ExperienceAwesome customer service, helpful staff. Thank you Kiran, manager at Inkster uhaul
AMRITPAL s | Overall ExperienceWe have used U-Haul Storage during on-going renovations in our home. It was nice to have somethings temporarily out of the way as we didn't have room for a storage container on our property. This place has been a godsend! We found the pricing competitive, location convenient and hours very accommodating. Overall, very satisfied and highly recommend.
CATHERINE S | First ImpressionsWas all good
trevor s | First ImpressionsGreat value! Unit is as described! Will be canceling my unit with their competition due to misrepresentation.
Kervin S | First ImpressionsYour staff in this location is the best ever. I would love to deal with them anytime in the future. Very helpfull and friendly.
J G | Overall Experiencevery dirty at the inkster location, always something new. Feces on the toilet in the bathroom for weeks without being cleaned, garbage over flowing for the same amount of time. Homeless people living in units.
Christan I | Overall ExperienceThe Staff at the UHaul location on Inkster were very help, courteous, and polite. Very nice staff to deal with.
Micheal G | Overall ExperienceWas very impressed with the friendly people working there.
J G | First ImpressionsThe storages are very clean and the staff is very helpful. I had a good experience with them.
Saini K | Overall ExperienceYou are simple the best. I loved my experience with U-Haul. Thank you so much.
Aliny M | Overall ExperienceMy key to get in after hours wudmt work. I tried on 3 occasions. Your system is not user friendly
Nikki M | Overall ExperienceI had two rentals and both experiences were excellent. Alex was a great help with rentals and our free storage units. The free storage came at the perfect time. My father recently passed away and it gave me the opportunity to store a few of his things while I settled into my new apartment. I’d also like to give a shout out to Skylar who helped me get my second month of free storage. I was worried it was going to be complicated but she made it so simple and fast! I was outta there in less than 5 minutes! Awesome! There was another lady who we can’t remember her name (grey hair ?) who was also great. So awesome service guys! In a world that has become lacking in customer service it is greatly appreciated! At a time when I was grieving the loss of my father and having a big move - you made a difference and I thank you.
Audra B | Overall ExperienceWhen it came down to leaving I had a bit of a problem and some of the staff didn’t write some notes properly in order to get my message across when I finally stop getting notifications that I still owed money when I moved out of my storage unit. Need to better keep opening and closing accounts better besides that I liked using uhaul
Maxine M | Overall ExperienceStorage are secures and clean as alaways. Staff were so nice and accommodating.
Christoper m | Overall ExperienceThe employee that assisted us was very helpful and friendly.
Andrew L | First ImpressionsCould automate the after hours to be a little longer
FRANCISCO H | First ImpressionsStaff was helpful and friendly. They made it an easy experience
LUANN B | First ImpressionsWe used this storage location for a temporary move and staff and facility were amazing!
Miguel M | Overall ExperienceVery friendly and helpful staff and mgmt!! Highly recommended!!
Tina K | Overall ExperienceOther than the constant nagging for a review (9 in total for 2.5 days).
LARRY A | Overall ExperienceAlexander is exceptional! This is a busy location with a steady flow of customers, you may have to wait a minute or two, but it is worth it. I have dealt with Alexander on a few occasions for rentals and small purchases over the past year. His commitment to customer service is why I have corporate storage at his location now as well! Alexander makes himself available to staff and customers alike. He deserves an Assistant Manager and a raise! When I made a joke about Alexander always being at work, suggesting he was too good to U-haul - he told me (with a smile) "I do it for my customers." Don't lose him, U-haul - he is the success of the location, hands down.
DANA B | First Impressionsthe lady whom i dealt with was amazing i forget her name but she has long dark hair
Sheryl C | First ImpressionsNoelle was especially kind and helpful.
Nikki M | First ImpressionsAll good, thx U-Haul
Kevin G | First ImpressionsPretty straightforward
Heriberto O | First ImpressionsI would like to commend the customer service of the on-site staff that were able to assist us with the booking.
Paul G | Overall ExperienceStaff was very helpful.
Donald C | First ImpressionsGREAT experience at this location. Extremely well trained staff and the manager Mr Chand is super friendly as well. Overall a great experience! Highly recommend this location.
Yash B | Overall ExperienceI rated "yes" for clean & well maintained, however, while our unit was clean and dry and the building is good, the restroom was very poorly maintained. I found the last 2 months the garage/unload area was very trashy and dirty. I understand that winter & spring is a dirty time but someone should come through with a broom & trash bags more often. Otherwise great place for storage. Will absolutely recommend.
Doug B | Overall ExperienceI was told that the facility would be open but it was closed @ 11pm my only complaint
Karen T | First ImpressionsThe layout of the storage area was very well setup. Made for easy use of the loading with the free carts on hand. A+...
Eugene D | Overall ExperienceNo comments
Elaine C | Overall ExperienceAlex the manager and his staff were excellent!
Ross L | Overall ExperienceAlex the manager Great help and very professional with customers! 5-stars for him as well!
Manuel S | Overall ExperienceExcellent service staff is super friendly and helpful
Tammy T | Overall ExperienceThis was a very convenient location and worked out well for our use. The free carts were very much appreciated to unload the moving van and into storage.
Eugene D | First ImpressionsVery good service excellent staff.
JASPREET K | First ImpressionsEveryone went out of their way for me , so very kind and wonderful , such excellent service . Definetly will be recommending you to others !
Kelly N | Overall ExperienceGood
Semir H | Overall ExperienceVery friendly, and helpful staff. Highly recommend.
Gerard N | Overall ExperienceThis facility was always clean and well lit with an excellent security system so always felt our storage items were well protected. The staff of the facility were always helpful and courteous. It was a pleasure to store our items at this facility.
Gwen M | Overall ExperienceVery clean
John C | Overall ExperienceAlexander was very helpful when I had questions or concerns.
Cathy W | Overall ExperienceStorage are clean and staff are helpful.
Graciela M | Overall ExperienceGreat and friendly
Russell C | Overall ExperienceThe employee’s I’ve dealt with were fantastic and so helpful.
Angela W | First ImpressionsVery nice service! I met Alexander and others and thay're awesome!
Mario D | Overall ExperienceIf they were open until 9 or 10 that would be great.
Tony C | Overall ExperienceOur overall experience has been amazing! Staff has always been very courteous and helpful. The only issue we found is that our stuff in our storage was always filled with so much dust and dirt. Not sure if their vents are not being changed but the dirt that sits our storage is so thick that you need a vacuum first then wipe. Other than this issue it is well maintained.
Sunny M | Overall ExperienceThe past few months I've gone through the most difficult time in my life. I am so very grateful for the staff and manager Alex for their patience and understanding. I had my move valuable possessions in those storage rooms and to loose my family photos and items that we irreplaceable. It would have broke my heart to loose my family history. Thankfully my brother took care of the bill and removed my belongings so I didn't loose them. Alex was amazing to hold my lockers for me. I would highly recommend this facility to anyone. I can't express my appreciation for your help, understanding and patience. If there is anything I can do to spread the word about this facility,do not hesitate to ask me. The kindness and understanding that Alex had was by far the most incredible service I have ever received. My sincerest regards and appreciation. Arlie-Ann Sigurdson 204-396-6453
Arlie-Ann S | Overall ExperienceI would like to thank Alex & the staff at uhaul for making this life transition easier over the years. They were accomadating, friendly, courtesy, patient, helpful, kind... in these times of uncertainty in this world, these people here made a world of difference to me. I could never thank or show my gratitude enough to let them know how very grateful I am that I picked the right storage facility. If I ever find I need to store or move anything again ... I would not hesitate to call them. AMAZING !
judith a | Overall ExperienceAlmonpreet was condecending and rude. Spoke to me like I was a 9 yr old theif. Reminded me my next payment was due 15 days prior to my date via email. Every single other employee has been excellent to date.
Jon P | First ImpressionsThe lights turn off too fast , I wanted to sort the unit for transport and it turned off too fast to be productive, they should have a system or a way to keep light on and get turned off in unit remotely . Maybe with swipe card . The unit and over all facility is very clean the lighting is bright but turns off too fast to work or organize unit. , For me . Staff is friendly and courteous. Manager is very courteous and gives great customer service.
celina c | Overall ExperienceThe employee named Ley there was SUPER helpful, she answered all questions super quickly and made sure to go over things with me so I understood them a little better. She went out of her way to get me a storage locker beside the one I had already rented, absolutely amazing. I wouldn’t hesitate to rent a Uhaul again from that location because of that employee alone. Thanks Ley
Charles F | Overall ExperienceCarts being used by the customers are always not available everytime I go to the storage facility because they are very limited. Maybe you could add more carts for us to use its very hard to bring back and forth carrying are stuffs as there was no to limited carts available for customers to use.
ReneRyan C | Overall ExperienceThe Uhaul employee we dealt with was friendly, knowledgeable and made our decisions easy.
Gerard N | First ImpressionsI stated the the experience was Above Average because the Staff were very helpful and receptive in the office. The Manager was very helpful and wanted you to have a good experience as well as the other employees, and I would of but I felt unsafe at one point when there were persons on site that I observed were not suppossed to be there, but seem to be accessing the building. For me as a female and a senior I did not feel safe during that time, I had to change the time that I came to the storage and made sure that I was not alone to remove my items and organize my storage unit for when they were to be pickup, I then started to come when I knew the staff was on site and there are cameras. This was very inconvienent for me because my transport was not always availble during the day.That is why I mentioned for staff or secuity to be on site longer hours. Customers sign a contrat and have a liability to use the facility as specified, the U HAUL Company are obligated by contract and should also provide the same. I observed that there were changes to keep the doors closed and the facility secure, but at that point I just wanted to remove my items because I started to feel uneasy and safe not knowing if unauthorized persons were in the facility, I had to select my times to be there which was not when I had transport to pick my items unfortunately. I would recommend the U Haul to others but I would tell them of my experince with the hopes that changes will be made so this is not their experience. Your facility is very clean, large spacious, access to a washroom, security cameras and a variety of storage locker sizes to choose from. I wished the lights would of stayed on longer, I felt uneasy when they were turning off so fast it is very dark and when there are other people in the storage you want to feel safe, being in the dark I did not feeling safe, I think that you have to seriously consider that.persons will be need to use the storage and the lights should be on longer, maybe it should be activated by the swipe card, that indicates the customers are in there units working or organizing. Unless there are some of these changes and considerations, I hesitate to use the U Haul facility.
celina c | Overall ExperienceVery friendly and courteous
Yvonne S | First ImpressionsWe will not use U-Haul again!!! we reserved a cargo trailer and it wasn't even there when we went for our pickup time... we had to wait and were possibly not going to have it!! customer service was horrible. We received a free storage room which we thought was a bonus for a month but trying to check in to our storage was painful there were only two people there to help and they were no help.
CHRISTOPHER S | First ImpressionsGreat facility. Convenient and easy to access. Inside parking. 👍👌
Brenda P | First ImpressionsThe space is very clean, dry, security is important to me, they have displayed a secure area with the camers.
celina c | First ImpressionsAmandeep and her colleagues were very helpful. Thanks
Avtar S | First ImpressionsVery kind and courteous and helped with whatever questions I had
Tammy S | First ImpressionsStaff be on duty very nice helpful u haul the best J Winnipeg MB Canada Re Inkster u haul location r
James N | First ImpressionsThanks.
Awtar P | Overall ExperienceThe storage is clean and safe for sure 100% recomend to all my friends and relative thank you so much.
ELMER T | Overall ExperienceI’m satisfied of your service , friendly, clean and comfortable.thank you so much for everything.
fe d | Overall ExperienceIt was a good move into Winnipeg with the first uhaul then the storage was great… the carts were great and really saved time. And the uhaul to move to our home was great and clean… I would recommend inkster uhaul storage to anyone that asks for a great storage place. Great workers vary helpful.. and the one month free storage was awesome and saved me money…👍
Taylor H | Overall ExperienceI stored my belongings at the 1675 Inkster location in Winnipeg. Recently I started taking things out but the first time I went there the parking lot was being replaced, limiting access to the units which was frustrating. The second time I went, another group was hogging ALL the trolleys. I asked them politely if I could have just one trolley and they declined. I went inside to ask the salespeople if they could help me find a trolley or ask the other group to share one with me. The salespeople were all sitting around chatting and it took a few minutes to get their attention, although NO customers were in the store. When I asked if they could get me a trolley, they said maybe there are some on the second floor, but no one would go with me. They can see on the monitor that there were NO trolleys on the second floor but I went up there to look anyway. I asked if they could ask someone to share their trolley because I came at 4 pm and had waited twenty minutes already for the other group to finish. One of the salespeople said rather bluntly that ‘ I would have to WAIT my turn’ I asked the other salesperson if she could call me when a trolley became available and gave her my phone number because I was pressed for time, had errands to do. She said I can take your number, but I will NOT be able to hold a trolley for you! So that was pointless! In the end she NEVER DID call me when a trolley was available! So I sat in my car for another twenty minutes so a TOTAL of forty minutes, didn’t do any of my other errands, just stressed that because Uhaul was closing at 5 pm that I wouldn’t get to remove my belongings from the unit either and the whole driving trip there would be a waste. Finally I got a cart and raced in and out like a maniac because it was only me loading my stuff and I didn’t want to be charged for the following month. All in all the experience was awful and I will take my business elsewhere in the future.
Elizabeth E | Overall ExperienceRyan was so helpful! Its a busy place but service was excellent! Thank you!
Brenda M | First ImpressionsIt is really nice and clean easy acces to mu storage place
Benjamin S | First ImpressionsSuperb Job!
Ralph V | Overall ExperienceService was excellent , thank you
Kelly N | First ImpressionsThe uhaul storage facility had amazing staff right down to the cleaning lady who went above & beyond to offer us assistance. We discovered our unit was too small & the desk agent was very acvomodating & friendly. A much better experience on this end then at the start with the truck in BC who also put us down for more days then requested. We gave him a return date but he extended it 2 extra days which we paid for. Never realized until after the fact.
Lynda M | First ImpressionsMaybe don't offer 4 weeks free with truck rentals then charge me a 1st month's rent the day I sign up and rented a truck
Ryan E | First ImpressionsYour representative was very accommodating. He was calm, despite the people waiting to be served he did not rush and sacrifice our experience and he explained the details very well. Excellent service!
Maria M | First ImpressionsThe whole facility was clean and bright. It was easy to access our unit and the staff were friendly and helpful. I would certainly use this location again and would recommend it to others.
Gordon B | Overall ExperienceThe manager Alexander Chand is a great person who cares about his customers whilst following company rules and regulations steadfast. Alex is very professional yet he is down to earth with his witty comments and jokes. I think this is why when you don't receive the answer you would like you understand and accept the results...because Alex relates to his customers in a down to earth way and is just. He sets a great example for his staff who in turn are very pleasant to interact with and will do whatever they can to help their customers. The Inkster facility is the cleanest I have seen ANYWHERE! It has always been rodent and pest free and I can truly say I feel comfortable and in good hands with the U-Haul Inkster Boulevard facility and all of the staff there. Thank you guys and gals!
Chris W | Overall ExperienceExpensive, but clean and secure.
MIKI C | Overall Experiencevery satisfied.
norma j | First ImpressionsProfessional, friendly, knowledgeable staff. Pleasant experience
Joy B | First ImpressionsAny time I have used Uhaul Inkster for storage or trailer rentals they have been more than accommodating and helpful. I will for sure be back
Neal F | Overall ExperienceI felt very comfortable that my possessions were safe and in a clean environment. Thank you kindly.
kevin D | Overall ExperienceWish you had 24 hour storage access.
Danny F | First ImpressionsAlexander and his team made sure that I could be accommodated last minute and took care of the details for me so I didn’t have to deal with it. Always a “customer focused” interaction
Neal F | First ImpressionsPolite and very helpful
Juanito B | Overall ExperienceThe staff are very friendly and helpful at this location and I would definitely recommend them to others needing these services. A big thank you to the staff at the Inkster location!
PERRY A | First ImpressionsNight manager was rude, accused me of being in the wrong packet and when confronted about her accusation after threatening me that all my stuff need to be taken out of the locker she refused to apologized and said “ I will never apologize to a person like you”! Very unhappy with the experience with her. But the GM Alexander was pleasant.
Rachelle G | Online Move InThe staff were great. The computer system they must use is awful! I feel sorry for them when a customer has to wait while another customer tries to pay and it is not the customers fault the charge does not go thru. The auto billing system needs some work as well. Again, the staff were always great. I was a customer for almost 4 years!!!
deb f | Overall ExperienceTruck bay always dirty .ice at the entrances .overhead doors always stuck open controls don't respond. .Person door never locked .inside locker area always clean and appeared in good condition
Dieter B | Overall ExperienceGreat Uhaul Location. Great staff and fantastic manager. The manager acting as a regular staff is amazing. You never know he is the manager until he tells you and he helps you until you are working out the Inkster Blvd Winnipeg Uhaul of which I am just few blocks away. This is my go to uhaul for truck rental and storage
JULIUS S | Overall ExperienceAlex Chand was wonderful and sorted out any issue we had quickly and without fuss. Left good notes in our file, and always reassured us that he would take care of everything, and he did. Made a stressful move across the country (x2) much easier than it could have been. Would absolutely use uhaul again thanks to his help and efficiency. Thanks again!
eryn r | Overall ExperienceThe facility is nice, staff good, except tried to charge me an extra day for the trailer. It was straightened out later.
reid t | First ImpressionsAt first there were a few glitches but they were resolved by ( I hope I spelled it correctly) Amanpreet. She needs to have her picture on a van or the building. Alex needs to be in radio. Over all thank you for the great service.
brent l | Overall ExperienceThank You
Nelson L | Overall ExperienceI am very grateful for the staff at the 1675 Inkster Blvd location in Winnipeg. They are curtious, patient, understanding and supportive. I will recommend them to anyone I know with moving or storage needs. Thank you!
MARILYN B | Overall ExperienceAwesome Easy quick and great staff at Inkster location
Tara H | Overall ExperienceGeneral manager Alex was a big help!
Adam M | Online Move InU haul kept on contacting and harrassed my emergency contact throughout my experience there. Absolutely terrible service, would not recommend.
Yagmur O | Overall ExperienceThe staff were incredible !!! Particularly the manager Alexander Chand !!!!
Jennifer C | Overall ExperienceAlex and Ryan were great
mark c | Overall ExperienceStaff extremely accommodating! Pulled a chair up for me, very well spoken, superb communication and were more than hospitable. Thank you! Our move was a horror story and to get help, in the least suspected place, was a joy in our otherwise nightmare. Again, thank you.
Sherry A | Overall ExperienceIt was good deal rent the car and free storage for one month. Thank u . It was on time for me .
Saud A | First ImpressionsAlthough there was an issue that arose trying to move in ( someone had left their lock) we were able to call and get another storage unit right away. This was after hours. So it was much appreciated. Big Thanks to the store manager...Alex
Kathy D | First ImpressionsWaited a long before anyone enteted the building to serve me. Handicapped and no chair nearby had to hobble entire bldg to sit. When staff came they were very polite and even brought the chair to their window to serve me. Line up gathered behind me so you need more staff. Informed the room I rented was accessible by truck but was not so that was a negative. Had to unload on cart and unload again inside facility. Did not want that. I was lead to believe truck could be backed up to it.
Sherry A | First ImpressionsAlways room for improvement...need better rates in Manitoba as other New storage facilities are opening...
laura g | First ImpressionsWe cancelled the unit because we did not need it
Dayne G | Overall ExperienceThe drive in unloading should be open later.
brent l | First ImpressionsIt would be nice if the pull in bays were open a little later.
brent l | First ImpressionsAlexander was very professional and compassionate to my needs. Awesome employees! Thank you
Maria F | Online Move InThere were no lighting inside the individual units and made it difficult to see inside. Secondly when renting a vehicle there were some hidden fuel charges the staff member imposed on the customers after returning the vehicles even though you have topped up the gas. These practices can ruin your business.
Ernest A | Overall ExperienceFriendly and accommodating staff.
BENJAMIN G | Overall ExperienceI am very happy with the customer service at 1675 Inkster location in Winnipeg. Everyone of the staff that I had the pleasure of working with were friendly, helpful, considerate, informative, and patient. I am recommending you to all of my friends who are moving this month. Thank you for making so stress free for me.
MARILYN B | First ImpressionsThanks the facility itself was ok I wanted a 10x10 storage unit The girl wouldn’t allow me to have it Had a huge argument with the manager bc when I rented the truck we had issues and were late returning but was called and threatened with they would call the police on me if I didn’t return it NOW. They could have just charged me extra which I stated was fine and they had my credit card number so really don’t understand the threat Storage unit was too small had to store stuff outside my home which someone came and stoled stuff so I lost items that couldn’t fit in my unit bc I didn’t get the size I needed The facility is clean and bright which I liked thanks
Kathleen M | Overall ExperienceAlegremente puedo decir que todas mis experiencias con U Haul en Inskter con el arriendo de almacenamiento y arriendos de vehiculos han sido estupendo. El personal servicial fue amable y prefesional. El local de almacenamiento estaba bien asegurado , bien iluminado, limpio y conveniente. Facilmente lo recomendaria a mi familia y amigos Sí No Sí No
KAREN P | Overall ExperienceThis is my first time renting a storage unit on Inkster Blvd because I need a storage space to place my stuff since I don’t have a ton of space in my basement. It was easy to navigate to get to especially they have free carts available inside the Bay Area near the entrance door for you to use if you have heavy things that you can’t take it all the way down to your storage. Overall this place is clean and each storage units have individually alarm system so that you wouldn’t have to worry losing your belongings for 24 hours and 7 days a week at anytime! Highly recommended!!!
Tom W | Online Move InExcellent fast easy helpful service
Jason S | First ImpressionsThe staff was friendly and helpful The facility is clean and easy access
Dorrett g | Overall ExperienceYour motto should be "Take a Load Off" because getting a storage unit was a life-saver. Between home renos, unexpectedly moving an elderly parent and Covid life in general, things were getting pretty hectic. Having a storage unit close to home is amazingly convenient and it's helped to keep the peace. Thank you tons!
Catherine A | Online Move InDefinitely recommend it!!!! Best customer service!!! Clean, well organized, easy to access, pleasure to have it🤩
Natallia W | Overall ExperienceThe store manager was very accommodating. I had an issue with accessing while they were closed and I called the customer service to express my concern. Immediately after, I received a call from the manager and he guided me through the issue. Perfection! No complaints.
Tyrell F | First ImpressionsGreat facilities and experience
Frank J | Online Move InSo far so good. Friendly people I've felt with so far. The only thing I would say to do next time is to tell the person that's new to make sure to tell them that it is very important to check in and out. I didnt know I had to do both.
Sandra C | First ImpressionsI booked a storage unit transfer on February 22 2021 to a smaller unit via telephone. I requested a unit close to the one I was in as I had noticed quite a few empty units available in my requested size of a 5 x 10. I also noted when I made the reservation that I could not move until March 1st in the am. When I arrived I was told I was being charged $215.00 for the 10 x 10 because I WAS LATE paying the storage fee!!!! He told me I needed to "PAY ON TIME" and that was why I was being charged the 10 x 10 unit fee!!!! This was very upsetting considering I had made these arrangements prior and was not able to move on the 28th. I was then placed in a unit CLEAR ACROSS THE BUILDING rather than closer to my present unit. I did this move alone and with bad hips. There were many empty units available that were much closer to unit 600 ( 10 x10) that I was in. I went back to the office and asked why I wasnt given a unit closer and I was told they were all booked!! I'm very disappointed in the service and my experience wasnt helpful or pleasant. I called uhaul yesterday to inquire on my unit fees for April 2021. I was told I have a credit of 80$ and my fee would be an additional 80$!!! 5 x10 is 129.00 a month! It doesnt add up. Very unprofessional behavior. I am unsure I will be continuing to give my business and money to a company that shows such disregard for thier customers. Tina Dutiaume.
Tina D | First ImpressionsCustomer service is excellent and I found this place with more advantages for me than the last storage I had. The price is one of the best for the service I am getting. I do love that the facility has automatic doors to park the car when I visit my storage. Also, I like the facility interior colours, almost all white, everything looks clean and welcoming. I like the big space at the store. Everything in general looks so organized and I love that because It gives me the sense of having my stuff in a safe place.
Susana G | First ImpressionsI have used several other storage facilities in the City before. U-Haul storage is by far the best. Other places have been dirty, had mice and water problems. U-Haul storage has none of these problems. You're items stay in the same condition as when you put them in your locker. I definitely recommend U-Haul storage.
KEVIN F | Overall ExperienceSpelt my name wrong
Chrostopher P | First ImpressionsI needed a couple extra days on my storage unit rental until I got my house and it was no problem at all. Was greatly appreciated. Everyone was helpful and I felt safe leaving my stuff there. Thanks!
Jessica V | Overall ExperienceVery happy with the storage I got never had a problem
ARTHUR B | First ImpressionsAll the staff at the Inkster Uhaul whether on the phone or in person went above and beyond to accommodate my ever changing requests even at the last minute. I would definitely use their services again.
tina m | Overall ExperienceNot sure what hours I am able to access my unit. It says 24/7 but I was unable to enter the building one night.
Angela N | Online Move InI had several issues, one being the early close time and locking the overhead doors after 7. There were also multiple times i was inside and had the alarm go off on me
brett l | Overall ExperienceHad to unload outside as all indoor garage doors where locked , and tryed to get help with information but no one around
Brendan K | First ImpressionsThe staff was exceptional and went above and beyond to accommodate my move. I had last minute changes from one location to another, a date change, and a storage size change. Everyone was extremely helpful and made my experience with U-Haul a great one.
tina m | First ImpressionsKeep up the good job
Hernan a | Overall ExperienceWill use again
MARK S | Overall ExperienceUnfortunately I can’t remember his name, but the gentleman working the counter around 6 pm last night was nothing short of a legend. Absolutely easy to work with, knows his stuff!
Benjamin M | First ImpressionsNo complaints was exactly as advertised
Bayne P | Overall ExperienceIt was very last minute on my part and very excellent service and ptocess at uhaul would definitely recommend and so clise to my current place of residence thank you
CHERYL A | First ImpressionsDealt with the two Ryans. Always were respectful and helpful. Seems to be the best location in the city, no complaints. Always seem busy at this location and always have time to help customers.
Brandon S | Overall ExperienceThe staff member named Ryan was so incredibly helpful it made the whole experience 10x better. I would recommend UHaul Inkster to others purely because of his customer service. He had a smile the entire time he got the storage unit set up for me, every question I had he was happy to answer, and they were so accommodating when I had to change my equipment rental die to COVID-19. Highly recommend!
alexandra s | Overall ExperienceRyan Hanson provided excellent customer service. He went above and beyond.
MARKO M | First ImpressionsThank you for your help in our time of need ... will use again if necessary ..
Danny F | Overall Experiencevery friendly working there.
Wayne C | Overall ExperienceVery clean facility, easy to access. Always had carts available.
Jim H | Overall ExperienceAs a first timer for self-storage, I had a lot of questions. The staff were very accommodating during my move in and they answered all mu questions. I would recommend Uhaul to anyone needing self-storage and all your moving services too!
Bon B | First ImpressionsGreat people
linda m | Overall ExperienceNo concerns no worries. Everything went as planned, as scheduled and straightforward. MY things were in storage for 9 months in a clean secure location on Inkster. The staff were fine and quick.
Miranda S | Overall ExperienceBoth on the phone and in person, employees went out of there way to help me out. It was fast, simple, and a very pleasant experience.
Alexis K | First ImpressionsThe ads specify cameras as part of security but reality is there is only one camera at the entrance If you don't swipe in, the alarm sounds when you open your locker door but only for about 15 seconds
george m | Overall ExperienceFantastic facility and great service from the staff. I rented a cargo trailer and also rented a storage unit on site. Overall excellent experience. Thank you!
Brian C | First Impressionsthe customer service rep (Amandeep) was very helpful and patient with us-we concluded our business in a very efficient fashion-thankyou -DH p.s.- ultra clean and expansive facility
D H | First ImpressionsRyan was there every step of the way. He brought a personal touch to his customer service and went above and beyond to make everything go smoothly for me when I needed it! Highly recommend!
Nicole G | Overall ExperienceWas quick and easy
Rose B | First ImpressionsEverything was fantastic. Great customer service. Will definitely recommend to other.
Gerald M | Overall Experiencefast and friendly service
nathaniel a | Overall ExperienceGreat service, but the next morning I got an angry call wanting my pickup back, they could have told me this when I was there, now you guys are trying to charge $250 in extra fees! Poor internal commu
Brian B | First ImpressionsVery good customer service and was very easy too but too bad I couldn't live in there LOL
nathaniel a | First ImpressionsFirst time there. Would highly recommend this place. Fast and very friendly service. Very clean and love the fact that units are heated.
Donna M | First Impressionsawesome and very helpful on a longweekend move. great prices friendly staff and great trucks
CHERYL A | Overall ExperienceStaff was friendly, respectfully and eager to assist
brenda b | First ImpressionsEveryone was fantastic and made you feel like family
Kathrine R | First ImpressionsThe lady that helped me at your Inkster location was very knowledgeable and professional and went beyond to accommodate me. Thank you!
mark c | First ImpressionsFriendly helpful staff.
Doug B | Overall ExperienceThe staff was very busy but handled everything and everyone's needs great. Thank you.
Miranda A | First ImpressionsThe only complaint is that we had to stand in line for 20-30 mins to be seen. Very slow service however the staff were great.
Meaghan S | Overall ExperienceVery fair with dealing with me re move out of unit pro rated.truck rentals are more than fair. Tina GM is a very nice lady and other staff as well.Have no hesitation in recommending to any one.J.R.N.
James N | Overall ExperienceThe person I dealt with was friendly and very helpful. I would recommend this location.
Doug B | First Impressionsna
BLAIR S | Overall ExperienceAll staff were very friendly and helpful!
Jamie B | First ImpressionsAmandeep was excellent at her job. Was knowledgeable and gave suggestions on all storage questions. Asked about truck rentals and was able to help with it as well. All around excellent service.
Gerald M | First ImpressionsWell satisfied.
eugene s | Overall ExperienceThey got me all set up with my storage and trailer return. Set me up with my trailer I’ll need in two weeks. Made everything go smoothly. Really happy with my experience. Thank you so much.
Mike L | First ImpressionsI found this to be a convenient and well maintained facility. I never felt unsafe no matter what time or day I was at my unit
David F | Overall ExperienceGreat experience renting a storage unit! Quick, easy, and very accommodating.
Erin A | First ImpressionsI will be back to use your services again and again.
charlene m | First ImpressionsVery use the day I was there and they were training a new person. Everyone was calm despite the chaos and it was obvious they were doing the best the could with a smile on
Kirk D | First ImpressionsClean facility, friendly staff Thanks
PETER R | Overall ExperienceVery nice and pleasant man, the place was very clean, liked that can drive trailer right into building to load into storage, plenty of carts available to make it easier to put items into storage.
Shirley L | First ImpressionsI’m very satisfied. Thanks
Larry D | Overall ExperienceThe customer representative inform us of the benefits you are offering to clients. They are very accomodating.
rhett v | First ImpressionsVery accommodating, to my needs, helpful. Talked to Ryan and Tina. Looking forward to continued use at this location
Daniel R | First ImpressionsNo good
Kimberly K | Overall ExperienceThe uhaul employee that helped me book my storage units not only did he job to 110 % but he actually went out of his way to make sure that I was happy with my storage lockers thanx bro
Tony G | First Impressionsvery good service
Anthony B | First ImpressionsSincere appreciation to Ryan at the Inkster location for handling our rental trailer & rental unit with complete professional service & customer satisfaction. My compliments to Tina for her services.
debbie k | First ImpressionsGreat crew
Shawn W | First ImpressionsThe Manager was least understanding
Raj S | Overall ExperienceStaff were very polite and very helpful. Especially Tina Q. and Ryan Hanson, made my experience soo much easier.
damien c | Overall ExperienceFirst transactions with this location was good. Last person who took my payment over the phone was brash rushed and hard to understand. Almost hanging up on me and giving wrong information.
LONNA S | First ImpressionsI must say the Manager Tina at Inkster Storage Facilty is awesome she is so helpful.
brenda w | Overall Experiencevery pleasant staff--- very clean facility --nice system to unload items for storage
rick k | ReservationExcellent
narpinder g | ReservationThe experience was good, I would recomment this facility to friends.
Donna F | Overall ExperienceFriendly staff
Heriberto O | Overall ExperienceTruck size underestimated.Unit closer to entrance understood reserved.Truck suppose to UNLOAD inside.Inspite of this IWe are OK with UH.Only way to GO.JRN.
james n | ReservationThe staff were hard to find, one was rude, dismissive, and accusatory when we asked him to explain the charges. Our account was not closed and we received charges for a storage locker we were not usi
Megan D | Overall ExperienceStaff communication is lacking, called location when I was moved out of storage. And was still sent a bill two weeks later even though I had closed my account.
ronald m | Overall ExperienceEast indian Alex, John, and the manager, whose name I forgot, are amazing staff members. Only reason for not giving a 5 star rating is because someone locked the large doors and access door too early.
Ryan B | Overall ExperienceWe have had nothing but problems with uhaul. They gave us a truck that leaked gas, they lied about how full the truck was when we picked it up and wouldn’t change it or come out and check it in person
Kirsten B | ReservationYou guys should check your records first before threatening customers
JEFFREY R | Overall ExperienceI loved the service and the staffs are very friendly and helpful.
JOHN L | Overall ExperienceThe Calgary U-Haul Store was excellent. The Winnipeg one when we returned the truck was not so good. After spending over $800, they still charged us for being a fraction under on the gas.
marie g | ReservationIt was a pleasure using this locations facilities. I would highly recommend this location
Jamie B | Overall Experience