Customer Reviews for U-Haul Moving & Storage at Crater Rd

2,260 reviews

2540 S Crater Rd   Petersburg, VA 23805
(2 blocks from Wagner Rd, Across from Mad Italian Restaurant)

(804) 861-9789

View Facility Map

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(804) 861-9789

2540 S Crater Rd
Petersburg, VA 23805
(2 blocks from Wagner Rd, Across from Mad Italian Restaurant)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

PAMELA H  |  First Impressions 
Rating:
5.0

Easy transaction

JARED R 
Rating:
3.0

Customer did not leave a comment.

Donna R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aiesha A 
Rating:
5.0

Customer did not leave a comment.

Stella S  |  First Impressions 
Rating:
5.0

Very good

Dave M 
Rating:
5.0

I thought the unit was inside but outside was better expected

CANDACE B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Whitney G  |  Overall Experience 
Rating:
3.0

The guy at the front desk wasn't friendly. Seem to have a attitude. I didn't understand some of the process of picking up the trailer. Didn't give me any information. Did explain the process. Just said have it back Sunday. Didnt say by 7pm. Then i was charged extra. I sit at the location for almost a hour trying to figure out to return this trailer. Then on the phone with the girl that help me with the return another 45 min. I dont believe i will use uhaul anymore. The girl told me someone would call me about the extra charges on yesterday n no one ever called..

CATHY R 
Rating:
5.0

Customer did not leave a comment.

THOMAS E 
Rating:
5.0

Customer did not leave a comment.

Saddam A 
Rating:
5.0

Customer did not leave a comment.

Tyran W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CALVIN M 
Rating:
5.0

Customer did not leave a comment.

Tynique H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERNESTO B 
Rating:
4.0

Customer did not leave a comment.

KELLEY J 
Rating:
5.0

I was extremely pleased with the service from beginning to end. My wait time at the counter was very minimal on pick up and return.

TOMMY D 
Rating:
5.0

Customer did not leave a comment.

Cynthia H 
Rating:
3.0

Customer did not leave a comment.

NANCY J 
Rating:
5.0

Customer did not leave a comment.

Tyshana S 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH C 
Rating:
5.0

The best Staff!

MARVIN M 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA G 
Rating:
5.0

Mrs Maria Evans is a very nice lady

Troy H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KERRI C 
Rating:
5.0

Customer did not leave a comment.

JOHN B 
Rating:
5.0

Excellent service

DAVID J 
Rating:
4.0

Customer did not leave a comment.

DOROTHY M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEITH V 
Rating:
4.0

If possible, I use this location not only are they close to my house but they get you in & out.

Alexander W 
Rating:
5.0

Customer did not leave a comment.

DAVID K 
Rating:
3.0

The lady was pleasant and she told me to email the company to let you’ll know what happened and company should make it right.It was customer picking up and heard what happened to me and she said she was glad she heard the conversation because no one told her about over mileage either.

Sharon W 
Rating:
1.0

Petersburg location I would highly recommend, the greenbriar location I wouldn’t recommend to my worst enemy. I got there to pick up my tow dolly and was denied owner refused to let me pay for and take the dolly I had to drive 3 hours round trip back to Chesapeake just to get a tow dolly. Called and filed a complaint and never heard anything else about my complaint again…

BRANDON J 
Rating:
5.0

Customer did not leave a comment.

Kimberlyn W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LIONEL R 
Rating:
5.0

Wonderful experience

NINA P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catina B 
Rating:
5.0

Customer did not leave a comment.

Patricia W 
Rating:
5.0

The clerk was very kind and assisted me with ease. I nad no problems and it was a good expearence. Hats Off for the Petersburg Crater Rd Team!!!

JAMES I 
Rating:
4.0

Customer did not leave a comment.

Crystal G 
Rating:
4.0

Adjust the mileage for a 24hr rental .why rent for 24 hrs if you are gonna charge by mileage .

Lesley t 
Rating:
4.0

Customer did not leave a comment.

TASHA R 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH W 
Rating:
5.0

Customer did not leave a comment.

TEAJAH J 
Rating:
5.0

Keep during what your ,doing kind ,and curtious.

VALERIA B 
Rating:
5.0

Súper excelente servicio todos muy amables y claro los recomendaría al 100 el personal Super amable la locación y todo

Francis P  |  Overall Experience 
Rating:
5.0

The manager was very friendly and helpful.

Jessie P  |  Overall Experience 
Rating:
5.0

Nothing

JAMES R 
Rating:
5.0

Great, experience from start to return, great staff, fast and efficient.

LAWRENCE W 
Rating:
5.0

The prices on the trucks are I think to be false advertisement because if it $19.99 to rent then after 5 hour I got a bill of almost $140.00 don't add up.

Shermaine P 
Rating:
5.0

Customer did not leave a comment.

GRACE S 
Rating:
5.0

Customer did not leave a comment.

HEATHER R 
Rating:
5.0

Very friendly and helpful staff!

JAVIER C 
Rating:
5.0

Customer did not leave a comment.

CHANTA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daichelle A  |  Overall Experience 
Rating:
4.0

Nothing

Tyleeo T 
Rating:
5.0

Customer did not leave a comment.

ROBERT W 
Rating:
5.0

Customer did not leave a comment.

James P  |  Overall Experience 
Rating:
5.0

Friendly and very helpful staff!

Javier C 
Rating:
5.0

Customer did not leave a comment.

RAYTRINIQUE L 
Rating:
3.0

Customer did not leave a comment.

Tramal H  |  Overall Experience 
Rating:
5.0

I wouldn’t change a thing. The lady at the U-haul office was polite, professional and very friendly. Very helpful in the changes that I needed to make. By far, my best experience using this company..

WANDA K 
Rating:
5.0

Customer did not leave a comment.

Ethel B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAWN G 
Rating:
5.0

Customer did not leave a comment.

DEVA G 
Rating:
5.0

No suggestions just keep up the wonderful customer service

GREGORY T 
Rating:
5.0

Nothing to improve. I had a fantastic experience!

TACARA L 
Rating:
5.0

Easy to find move around and get back out

JESSE S 
Rating:
5.0

Great staff. ALWAYS very helpful.

MALISSA L 
Rating:
5.0

Customer did not leave a comment.

Ny'chelle T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dave K 
Rating:
5.0

The individual accussed me of stealing the vehicle on several occasions during the time I had the cargo van all while still taking money out of my account. The day that I returned the vehicle, I was texted that the vehicle will be reported stolen to the Petersburg Police Department after payment was processed for still having the cargo van. When I responded, an automated system response was generated informing me to contact the 1800 # or go online.

MONIQUE L 
Rating:
1.0

My belonging were wet and mildewed

Takia S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tiffany h  |  Overall Experience 
Rating:
5.0

We've used this location quite a few times over the years they've always been very professional and very nice we're going to run another truck next month from them for 2 days also

JEFFREY D 
Rating:
5.0

Customer did not leave a comment.

HEATHER M 
Rating:
5.0

Customer did not leave a comment.

HUNTER S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele M 
Rating:
5.0

The girl working on the day of pick up and drop off was very helpful and pleasant thank you

James C 
Rating:
4.0

Customer did not leave a comment.

david d 
Rating:
4.0

Rented and returned trailer with no problems.

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

Erik V 
Rating:
5.0

Customer did not leave a comment.

DERRICK J 
Rating:
1.0

Customer did not leave a comment.

charles b  |  Overall Experience 
Rating:
5.0

Flawless experience. Will be back again.

PHILIP E 
Rating:
5.0

Customer did not leave a comment.

TIFFANY N 
Rating:
5.0

Customer did not leave a comment.

tiffany h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana K  |  Overall Experience 
Rating:
5.0

I think everybody did a wonderful job.

SAYIDA A 
Rating:
5.0

Customer did not leave a comment.

MALISSA L 
Rating:
5.0

Customer did not leave a comment.

JANIS R 
Rating:
5.0

Yes very professional stuff I will recommend them . I been in moving business since 1988

CARLOS G 
Rating:
5.0

Personally, I cannot think of a thing.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

DELFINA L  |  Overall Experience 
Rating:
5.0

N/A

MONIQUE T 
Rating:
5.0

Customer did not leave a comment.

Walgus C 
Rating:
3.0

Customer did not leave a comment.

AGNALDO V 
Rating:
5.0

The staff are extremely helpful and explains all of your options so you can make a better selection of the service you are in need of. I love the fact that I am able to go to a secure and safe spot with my belongings.

donita j  |  First Impressions 
Rating:
4.0

The check in process was not user friendly. The dolly I paid for was not in my truck

Michael R 
Rating:
5.0

Staff was friendly and assisted us at every turn making the final steps of our move in simple and worry free.

Steven A  |  First Impressions 
Rating:
5.0

The Petersburg (Crater Road) U-haul is the best moving and storage company I have ever used. Because they are so great- I have decided not to buy a trailer but to just rent one from them for the handful of times a year that I need one! Simply the best!

REBECCA W 
Rating:
5.0

Customer did not leave a comment.

JAMES I 
Rating:
5.0

The lady works inside is the best employee Maria very nice person I recommend if you go the talk to Maria

FREDY P 
Rating:
4.0

Customer did not leave a comment.

KIMBERLEY G 
Rating:
4.0

The staff were very courteous and knowledgeable about UHaul and was able to find the best solution for me. I would highly recommend this location.

DONITA E 
Rating:
5.0

I've used trucks here 3 times in the last year. Always excellent customer service! Kind, efficient, and helpful workers. The equipment is always ready, clean, and functioning perfectly. Thank you!

BONNIE K 
Rating:
5.0

Keep up the good work what you already doing

WILLIAM O 
Rating:
5.0

There are great people and service at this location.

BRENDON T 
Rating:
5.0

RJ is a very thorough and knowledgeable employee. She is a valuable asset to the U-Haul company and I wanted to take the time to acknowledge her.Thank you RJ for doing such an incredible job!

BRIAN V 
Rating:
5.0

Very helpful team.

GREGORY L 
Rating:
5.0

The customer service representative who took care of me, was very helpful and professional. You need to hire more like her, and she was very informative about what I needed.

Saladen W 
Rating:
5.0

Customer did not leave a comment.

Marlo H  |  First Impressions 
Rating:
5.0

Very positive experience renting a tow dolly. The lady at the counter was pleasant, professional and efficient. I was in and out on the pickup and return in no time. The price was fair, the dolly worked well. Really nothing could have been better. A+

Robert D 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
3.0

I filed an insurance claim for water that leaked into the storage unit and my leather love seat and two large leather chairs were mildew damaged. The upholstery cleaners all stated that they could not clean it or restore the pieces. The insurance company wanted receipts showing the purchase price for the pieces. I did not have that information because that was over three years ago. I ended up having to take the pieces to the local dump. The Uhaul employee did inspect the unit (3002) and did confirm that there was a spot on the floor and further explained that the roofing may have caused the leak.

YuVonne S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

YUVONNE E 
Rating:
5.0

RJ was very helpful very kind,need more like her.

Jamica W  |  First Impressions 
Rating:
5.0

Quick, excellent customer service! No issues as I was in and out.

PATRICIA A 
Rating:
5.0

Customer did not leave a comment.

HARLEIGH A 
Rating:
5.0

Customer did not leave a comment.

Aquintas J  |  First Impressions 
Rating:
5.0

My location the people there are awesome

REGINALD H 
Rating:
5.0

Nothing the staff was great

CURTIS W 
Rating:
5.0

Super friendly and helpful staff who even recommended the coffee shop across the street for a great breakfast while we waited. Hitch was installed quickly. Great experience. Highly recommend!

Patti D 
Rating:
3.0

The storage unit was spacious and had temperature settings. I felt like my belongings were safe and for the short time I had the use of it. Thanks

claudette w  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Chantal B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GREY L 
Rating:
5.0

Customer did not leave a comment.

OCTAVIA T 
Rating:
5.0

The staff who do our transactions always nice. Wish I could remember their names. From pick up and drop offs. When we finally dropped it off on 9/27 around 2 pm. That lady was really nice and she worked with us because we kept missing our deadline but I ran into issues with the leasing office and my keys. And the young lady who rented us the usual at pick up was cool. She said it wasn’t her store it was just temporary. But it was the friendliness and the professionalism. Every time I book I don’t have to wait at all. Always a smooth process. Thanks you guys ;)

Try-Mesha S 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER G 
Rating:
4.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Customer did not leave a comment.

WILHEMENA P 
Rating:
5.0

Customer did not leave a comment.

MICHAEL A 
Rating:
4.0

N/A

TARSHELL G 
Rating:
5.0

Customer did not leave a comment.

LUIS A 
Rating:
5.0

Customer did not leave a comment.

SHAMEKIA E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pythis J  |  Overall Experience 
Rating:
5.0

Muy buen servicio

DELFINA L  |  First Impressions 
Rating:
5.0

Staff was. Very knowledgeable about the facility and helpful. I will be asking for your help in the near future.

claudette w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sigird M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terressa F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janeave t  |  Overall Experience 
Rating:
5.0

The staff members at the Petersburg location are outstanding, They are helpful, knowledgeable and a group of true professional. Moreover, their customers service support skilled are second to none. They should be commended for providing excellent customer service support. Keep up the good work!!!

Andrew P  |  Overall Experience 
Rating:
5.0

Milton was amazing. He was helpful, knowledgeable and informative. I cannot express how great of an employee you have in him. I hope he is recognized as the wonderful employee he is! Everyone else I came in contact with at this location was very pleasant, too.

Shawna M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROCHELLE T  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lameka h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracey H  |  First Impressions 
Rating:
5.0

Maria, is a great asset to your team she is the best she helped me to the fullest and beyond you should be lucky to have her on your team I think she deserve a raise she is the best and I'm more than happy that she was my cashier or receptionist or whatever her title is tell her again I said thank you for everything.

James P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tramal H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nija L  |  Online Move In 
Rating:
5.0

The store manager was helpful and knowledgeable on what size truck and unit I needed. The associate RJ gave the customer service she would go above and beyond to help!

William E  |  Overall Experience 
Rating:
3.0

prices increased too often

HILTON R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Wi'Dajah M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cassandra B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES A  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ray E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy r  |  Overall Experience 
Rating:
5.0

Awesome customer service.

Sigird M  |  Online Move In 
Rating:
5.0

Great customer service!

Tamika B  |  Overall Experience 
Rating:
1.0

I drove from Portsmouth to Petersburg to move my daughter out her dorm. I could t get in my unit. My code wasn’t working. I made several calls. Only to be told to come back tomorrow. I had to drive back home with my daughter stuff on the truck.

Aretha C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Austin S  |  Overall Experience 
Rating:
5.0

I do nt find or have a problem i will ren from them anytime

Jermaine w  |  First Impressions 
Rating:
5.0

Clean-Friendly…awesome service

James R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Panduka D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE A  |  Online Move In 
Rating:
3.0

Things were good

Sheila L  |  First Impressions 
Rating:
5.0

Thanks u Haul you guys did a very nice job with all my needs.

JAMES A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Destiny O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reginald B  |  First Impressions 
Rating:
3.0

I loved everything but I do not like that. I had to pay an entire month when I moved out on the fifth.

Tierra S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda B  |  First Impressions 
Rating:
5.0

Excellent! I appreciate all of the staff here. Maria especially. Amazing customer service and support.

Kyle P  |  Overall Experience 
Rating:
4.0

No comment at this time

dyquan H  |  First Impressions 
Rating:
5.0

Great staff who really made the situation work. When there was a problem (once) they approached it from a “how can we fix this?” perspective.

Barbara B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mary C  |  First Impressions 
Rating:
5.0

Great

DENNIS K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Caprina M  |  First Impressions 
Rating:
5.0

Had a great experience from getting the truck to renting the unit. The app makes things so easy and the 24/7 pickup/drop off was so helpful. I would definitely recommend u-haul for all your moving needs

Frank G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

delicia c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quanneshia M  |  Overall Experience 
Rating:
1.0

Sales person put my driver's license on her personal phone. Found out that I had no confirmed reservation that I had booked with her. Took my credit card information but have no record of it in the system.

Ashley C  |  First Impressions 
Rating:
5.0

They was very helpful they make sure that I understood everything before I left with the U-haul they explained everything to me about the storage unit so thank you I was for me please

delicia c  |  First Impressions 
Rating:
5.0

N/A

Cassandra B  |  First Impressions 
Rating:
5.0

Super convenient to my mom's house.

Phyllis F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia H  |  Overall Experience 
Rating:
5.0

Lamont went above and beyond to accommodate me moving from Atlanta. Extremely helpful and courteous .

KIMBERLY R  |  First Impressions 
Rating:
5.0

Everything was great

alfred b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DASHA R  |  First Impressions 
Rating:
4.0

The only problem I had with the mice had got into my things .

Kevin W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAWNTESSELAMONT T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyona D  |  Overall Experience 
Rating:
5.0

Thank you

janeave t  |  First Impressions 
Rating:
5.0

Your employee, Lamont was curious and very accommodating. He exemplified excellent customer service skills.

YuVonne S  |  First Impressions 
Rating:
5.0

I love RJ. She was so very sweet and kind every time I came up there. It really made my experience there great

Tameka B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Altamarie W  |  Overall Experience 
Rating:
5.0

I have been using this facility every summer for the past 3 years and I keep coming back because there is always a lot of availability, storage units are clean, access hours are great, and employees are top notch. No complaints!

delarius t  |  Overall Experience 
Rating:
5.0

I was able to use my storage unit whenever I needed since it was an outside unit. My items were undamaged. Just had that old problems of insects. Other than that I was well pleased. I knew in advance to spray all package prior to placing in my car.

GAIL B  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. They went above and beyond to assist me.

Ghan B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erica J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samuel c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee J  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

giselle m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Milton A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda p  |  First Impressions 
Rating:
5.0

They were very friendly and very helpful. I would recommend them to anyone. They would probably have the same experience as I did.

Mary M  |  First Impressions 
Rating:
5.0

I found the office staff to be very friendly people, especially the assistant manager. She is a very knowledgeable and professional asset for your company I am also glad we became friends I would pass all the locations near me to do business here.

grayson A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle D  |  First Impressions 
Rating:
5.0

RJ is amazing! She is pleasant, helpful, and goes above and beyond! I just love her!

TARA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

quanisha b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benita M  |  First Impressions 
Rating:
4.0

It was good but the only thing was they need to be more clearers with instructions about the locks before you move out the storage unit.

Senyiah D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald W  |  Overall Experience 
Rating:
3.0

My storage unit has a leak in it some of my belongings got wet , it was a few TV's in there haven't had time to check them yet, have pictures of the wet boxes and wet standing in the unit

shawn h  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lashawn T  |  First Impressions 
Rating:
5.0

Everyone was very pleasant and extremely helpful. Gonna miss them had my unit 2 years

jawana s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VERNON O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda J  |  Overall Experience 
Rating:
5.0

RJ was very helpful!

Stacey C  |  Overall Experience 
Rating:
5.0

Staff was very friendly and helpful. Would definitely recommend this U-Haul storage facility.

teresa b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Clatina C  |  Overall Experience 
Rating:
5.0

They were amazing and were so helpful.

Mariah A  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

allen d  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Zipporah F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robbie M  |  Overall Experience 
Rating:
5.0

The most clean and fresh-smelling U-Haul storage facility I have encountered. Thank you also for the peace of mind of keeping my personal items secure.

Marcia S  |  Overall Experience 
Rating:
5.0

Prices are steep but overall it was ok

Dewawa M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared P  |  Overall Experience 
Rating:
5.0

This Uhaul location has been an excellent source of moving relief and storage during my stay in the area. Everyone from Ms. Evans to all staff have been accommodating, helpful and professional.

ToWanda W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tenisha b  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RONALD T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demetria F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RHONDA F  |  Overall Experience 
Rating:
5.0

The Guys was very helpful and well manner.

Kim M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew D  |  Overall Experience 
Rating:
5.0

The workers are also super help and go above and beyond to make sure all the customer needs are met would recommend U-Haul on Crater road Everytime

Yaminequa W  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Latoria A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

William R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia A  |  Overall Experience 
Rating:
5.0

Friendly staff

juanita h  |  Overall Experience 
Rating:
5.0

I was in a FRENZY on the storage issue. Went to the Crater Rd location. Ms. Evans greeted me with a smile and concern (I think she recognized my confusion). After brief inquiry of my situation she was able to professionally resolve my issue. Had she not taken the concern for what I needed, no telling what type of fiasco would have resulted. Also to add the staff/ associate’s were very courteous, pleasant and efficient. You would have to attribute this as well for Ms. Evans. This type of management is a value add to any company, but I sure am truly thankful I received this excellent service. I would recommend this location as well as U-HAUL to friends and family alike. I am proud to share my U-HAUL experience to anyone. Thanks Horace

Horace B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sean L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anita B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tyresha S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deon k  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

bonny d  |  First Impressions 
Rating:
5.0

Excellent environment good people safe place to store your valuable belongings

Willy S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william t  |  First Impressions 
Rating:
5.0

Staff was very friendly, helpful and professional.

teresa b  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dawn M  |  Overall Experience 
Rating:
5.0

The young lady who assisted me was awesome. I’m 70, not crazy about computers; had tried to do this online. Anyway she made me feel comfortable, not like I was being a bother to her. It took her less than 10 minutes to finish my paperwork, she took me to my unit. She represents your company 100%

Carolyn J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zelder J  |  Overall Experience 
Rating:
5.0

NO PROBLEM NO ISSUE IF ANYTHING THEY WORK WITH YOU THE STAFF IS VERY NICE AND PLEASANT

Kendriel W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Troy D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delarius T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vinessa h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jolanda S  |  First Impressions 
Rating:
5.0

The customer service was wonderful

Korwana M  |  Overall Experience 
Rating:
1.0

My belongings were stolen. The manager and assistant were aware but will not help. They even cut the secured box. Very upsetting

Francoise F  |  Overall Experience 
Rating:
2.0

They cleared my storage out and gave it to someone else before I ever called or advised if I was done with the storage unit. They just assumed I was done and took it. Now I’m having to find a new storage Unit for my stuff I was going to be putting back in there but it won’t be with UHaul.

MICHAELJASON B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

martha b  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nancy S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keisha S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

viola p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vinessa h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonya C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shawn b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda J  |  Overall Experience 
Rating:
4.0

Restrooms just needs to be kept stocked with hand soap and toilet paper

TaNita C  |  Overall Experience 
Rating:
5.0

A much easier process than we expected with a very pleasant, professional staff member

Barbara B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trent L  |  Overall Experience 
Rating:
5.0

Hands down the best Uhaul experience ever- Marie’s customer service —- and her team’s —- are superior! They did a wonderful job last minute helping me get a truck and get in their facility.

Nicholas P  |  First Impressions 
Rating:
5.0

Great customer service

Monique T  |  Overall Experience 
Rating:
5.0

I love working with RJ . I’ve completed a few uhaul services with her assistance this year. RJ has implacable customer service and always willing to help. I live in Henrico 40 miles away but prefer the Petersburg location. I have confidence in knowing every transaction will run smooth in working with RJ. Thank You TC

Twanda C  |  Overall Experience 
Rating:
5.0

Precious at the Petersburg, VA location was so friendly and nice. She is an amazing employee.

Sharniece V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andre T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Monique H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paris B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERSCOTT L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas W  |  First Impressions 
Rating:
4.0

Only problem was the latch on my storage was warped broken, could not lock my unit. Staff member Chris said he would fix it right away and leave my key in the office.

Cheryl B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phelicia C  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ashli G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amonte A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malita J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shenell T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lashirl H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thelma S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deana T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Creshaunda h  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Desmond H  |  Overall Experience 
Rating:
2.0

No one was in the store. So I did the check I. Online myself and it would not let me get the first month free as advertised. The unit has a pile of rocks and is very muddy outside of it

Princess S  |  Online Move In 
Rating:
5.0

Maria Evans is a great person. Always goes above and beyond to make customers happy!

Zuleymari V  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Zachary G  |  Overall Experience 
Rating:
5.0

Quick and simple.

Barbara W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHIRLEYMICHELLE B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

conchita s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shawn b  |  First Impressions 
Rating:
5.0

Great service

Carnita S  |  First Impressions 
Rating:
5.0

The staff was very helpful and professional answered any questions that I had and prompted

kenneth g  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thelma S  |  First Impressions 
Rating:
5.0

Great customer service. Always willing to help.

Zuley V  |  Online Move In 
Rating:
5.0

Very professional staff. Always friendly and helpful. I rented the climate controlled storage and was so satisfied with this service. Highly recommend!😊

Vivian B  |  Overall Experience 
Rating:
5.0

I know one thing your employee R.J is great she should be promoted to a manger because she is so wonderful at her job and was doing all the work by herself and still managed to help all the customers there on her own with great timing and all she is Awesome she should be getting all the raises at that location such a wonderful big help and very knowledgeable

Fallon R  |  First Impressions 
Rating:
5.0

Thank you for all. Good job.

claudia G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latecia W  |  Overall Experience 
Rating:
3.0

I paid for a lock 🔒 that wasn't in the storage unit, had to go to Walmart to buy another one. Please refund me for the lock I purchased from you. Thank you.

Terrie H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

felicia h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shamela h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Avery G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marquis w  |  First Impressions 
Rating:
5.0

Love Maria!!😍

Qumar R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fatisha B  |  Overall Experience 
Rating:
5.0

Excellent customer service! Friendly staff with clean facilities. Highly recommend.

Delarius T  |  Overall Experience 
Rating:
5.0

I think the truck needs to be checked out because at time it was very loud, but the whole experience was great!

Dana K  |  First Impressions 
Rating:
5.0

Amazing staff. I would definitely recommend

Latasha C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edith S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Corey Y  |  First Impressions 
Rating:
5.0

All the people the worked in U-Haul are very nice and very good service. Exelente

claudia G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jamilah S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

MATTHEW T  |  Overall Experience 
Rating:
5.0

My moving out experience was great , Milton that works at the Crater Road location was very helpful and kind.

Brittany R  |  Overall Experience 
Rating:
5.0

Maria was so personable & accommodating. This was my first big move and she made it an easy transition!

Louis B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cathy E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy L  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cory M  |  First Impressions 
Rating:
5.0

Staff there are well knowledgeable and courteous. It was a quick and easy process.

Chunita S  |  Overall Experience 
Rating:
5.0

I have have using the crater road location for the last year. The staff has been wonderful And the location always maintained Thank you

DAVID D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy L  |  Online Move In 
Rating:
5.0

Staff was very friendly and knowledgeable

Felicia H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARY S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael F  |  Overall Experience 
Rating:
5.0

RJ was very helpful!

KYNETTA B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

harold p  |  Overall Experience 
Rating:
3.0

To start off I was very disappointed with uhaul on Timberlake road in Lynchburg. I was assigned a truck then given a key and pretty much just told to go find the truck. I sent my brother back inside to see where the truck should be and the store associate told him either in the front line or on row B . When went to look for it the truck was nowhere to be found so my brother had to go in a second time and they finally get up off their butt and come outside to help look for the truck. The truck was on the other side of the parking lot nowhere near where the associate said it was. Next I get down to location on oaklawn boulevard in hopewell Virginia and tell them I have a reservation for a 10x20 they tell me they don’t have any available. I ask why would they allow someone to book something they don’t have. They tell me online doesn’t know what they have and the system is in so many words jacked up. They then call to the location close to them and they didn’t have any either. He then called Petersburg crater road location and they say they have one so I had to drive all the way to that one (using more mileage) which I’m sure they won’t deduct from the pay. After all of this, I doubt I will do business with uhaul again because this was all very unprofessional

Raven S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derek R  |  Overall Experience 
Rating:
5.0

N/A

Larry W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary C  |  Overall Experience 
Rating:
5.0

Very professional and nothing but outstanding customer service.

traci r  |  Overall Experience 
Rating:
5.0

Everyone was super helpful.

Chunita S  |  First Impressions 
Rating:
5.0

Keep up the services thanks

Velma T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sanoviann B  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

toni j  |  Online Move In 
Rating:
5.0

Personal very kind, friendly and helpful. Fast and speedy service and very knowledgeable about products.

Linda J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tamia W  |  First Impressions 
Rating:
5.0

Excellent customer service and availability of storage units. Facility very clean.

Delarius T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

traci r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bruce j  |  Overall Experience 
Rating:
5.0

Professional service and customer friendly service from start to finish. Took the rough edge off of my moving experience . Thanks!

walter b  |  Overall Experience 
Rating:
5.0

As a return customer; I Marcelle Johnson was very excited and very impressed upgrades, I was very glad to see all the new equipments. Hello"!! everyone I even got the chance to experience driving one the new cargo vans and I must say that I truly love everything about it and iam so looking forward to return back soon with my family, & Freinds Thank you so much for y'all outstanding support & service God Bless you all stay safe.💞 😀🙏

MARCELLE J  |  First Impressions 
Rating:
5.0

About and beyond customer service, great team

flash p  |  Overall Experience 
Rating:
5.0

Top staff and professional service. Highly recommended.

walter b  |  First Impressions 
Rating:
1.0

My property inside the unit was wet and started to mold as if the storage had flooded at some point also I called and asked to have an extension for my payment and they made a note of it but still took the money out I also feel the cost is beyond reasonable I moved to a storage the same size and pay 46 dollars a month for it also if your payment is late they put a lock on it that day it’s late but you have to wait til they feel like taking there lock off or will give you the key to take there lock off and have you bring it back I do not recommend anyone using this storage facility

crystal e  |  Overall Experience 
Rating:
5.0

The lady was great friendly and informative

Pamela B  |  First Impressions 
Rating:
5.0

It was a very good experience

David W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thelma S  |  Overall Experience 
Rating:
5.0

The staff was helpful, knowledgeable, and remembered our names when we came in with questions! BIG plus in customer service! I would definitely rent from them again!

IRA A  |  Overall Experience 
Rating:
5.0

Loved the overall customer service. Thank you!

MARQUI W  |  Overall Experience 
Rating:
5.0

My experience is as good as it gets and offing that first month free, because I rented a van, sealed the deal!

Tyrone B  |  Overall Experience 
Rating:
5.0

I appeiate maria for working with me as much as she could

sharon s  |  Overall Experience 
Rating:
5.0

RJ, the Asst Mgr, was extremely helpful (and we needed a lot of help!) with her questions and suggestions. She explained everything clearly and thoroughly. And to top it off, she was very pleasant and personable. Altogether a good experience.

Janet C  |  First Impressions 
Rating:
5.0

Great team work and excellent customer service

flash p  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TAMIKA P  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Pamela E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittany R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Quinetta B  |  Overall Experience 
Rating:
5.0

The workers at this location are awesome! Very friendly and professional!!

SHERNDALE K  |  Overall Experience 
Rating:
2.0

There is dirt and mud all in front of my unit causing a slip hazard for me. I reported to the worker while I was moving in.

Sharmane B  |  Online Move In 
Rating:
5.0

Maria and her staff provided top notch customer service. Maria is wonderful. Great personality. Outstanding customer service.

sherry w  |  Overall Experience 
Rating:
5.0

I definitely got to know the staff as I worked with them for several months during this last move I made. Each time they were very helpful and courteous! I really would recommend them for all your moving and storage needs! It’s really nice having a free month of storage when I used the uhaul truck for my one way move. It’s a costly thing to do and that expense free of charge really helped! And 1 last thing, the public restroom was a great plus too. Moving is a dirty job. After a hot summer day moving boxes and furniture it was handy and helpful having a restroom facility on premises. It’s the small things that matter most. And having a place to go when ya gotta go is spot on. As well as a place to freshen up when your wore down by a hard days work. Thanks again! Jess B

Jessica b  |  Overall Experience 
Rating:
5.0

Everyone was great at the Petersburg location!!! They worked quickly, very nice people.

Sheavon T  |  First Impressions 
Rating:
5.0

This was my first moving experience dealing with U-haul. I'm glad I chose u-haul. I will turn to u-haul from now on when it's time to move a family member, or friend. I highly recommend u-haul to anyone who needs this type of service

CLYDEEVERETT G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kendriel W  |  Overall Experience 
Rating:
4.0

Allow a driveway all the way around the storage units, instead of parking U-Hauls at the back end. It is a hassle to back up a trailer or turn around in that limited space by the water.

Charles L  |  Overall Experience 
Rating:
3.0

4 months didn't realize that I have been logged into the wrong units went to go in my storage one day and it had been locked because they didn't know who's unit it was due to the front office error and my dresser dry rotted in the storage for some reason.

Octavia W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carmelita j  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanette J  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Saundra p  |  Overall Experience 
Rating:
5.0

The General Manager was extremely professional and very courteous.

Roderick W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shirley B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marlo w  |  Overall Experience 
Rating:
1.0

I rented a uhaul truck on 7/6/2020 and got one month free storage with in the one month free I had to rent another uhaul truck on 7/18/2020 and ended up getting another month free storage. The first to ladies that helped me stated I could keep the same unit but when I went to use my 2nd free month storage on 8/4/2020 the young lady Maria told me I couldn’t use my free month on the same unit I had to take all my stuff that was in the storage unit and move to another unit and I could not put it in my name.. I really thought that was stupid to move from one unit to another when I rented the truck 2 times in my name. I had heavy furniture in the unit and I had to move from that unit in order to get the promotion that uhaul supplied to its customers...Maria wasn’t helpful at all but everyone one else was....

laura h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Octavia W  |  First Impressions 
Rating:
5.0

The customer service is the best of all.They go above and beyond.They have made me a loyal pleased customer.

Terry B  |  Overall Experience 
Rating:
5.0

Wonderful staff working the desk!!

martin w  |  First Impressions 
Rating:
5.0

Thank you Maria and staff stay safe and be well. Hopefully some day soon we’ll share a laugh and a smile again Ps Excellent service 😎🚚 keep on trucking!!!!

Arnold P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharina O  |  First Impressions 
Rating:
3.0

The units are pricey but other than that it was goid

amanda g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Quinetta B  |  First Impressions 
Rating:
5.0

Great service on phone and in-store.

Mark h  |  Overall Experience 
Rating:
5.0

Staff and services were excellent!!

LYNN M  |  Overall Experience 
Rating:
5.0

The staff at Uhaul at S. Crater Rd in Petersburg has always been helpful, friendly and professional. I appreciate the entire team amd they do a great job!!!!

Shanta B  |  Overall Experience 
Rating:
4.0

The place was great, but the prices were high. The only bad thing was the hole in the concrete in the building as you first walk in. The floor is good except for that one, highly trafficked hole.

NIKKI B  |  Overall Experience 
Rating:
5.0

.

David M  |  Overall Experience 
Rating:
4.0

Great staff glad they were able to work with me.

Tryisha B  |  Overall Experience 
Rating:
5.0

Great place to store personal items

Bridgit S  |  Overall Experience 
Rating:
5.0

Maria and her front office staff were outstanding. We received excellent service with one exception. The housekeeper was extremely verbally abusive & needs to be trained in customer service.

Anita C  |  Overall Experience 
Rating:
5.0

The crew was very helpful.

Bruce V  |  Overall Experience 
Rating:
2.0

Massively over priced. Found a slightly large unit with another facility at 1/3rd the price. Only thing they didn't have were the individual unit alarms.

John K  |  Overall Experience 
Rating:
5.0

Gentleman that helped me with renting a storage space was very polite and courteous, very knowledgeable and helpful with my transaction. I was very pleased and would recommend this location to anyone

Jimmy M  |  First Impressions 
Rating:
5.0

Your Company has been a pleasure to do Business with first time was vehicle rental and this time a storage unit. Keep doing what you are doing you are BEST!!!

Wanda D  |  First Impressions 
Rating:
1.0

Needs better management. Maria is the reason I will choose a different company next time.

Ivory M  |  Overall Experience 
Rating:
5.0

The facility staff were always accommodating and the area was always clean.

Lurna M  |  Overall Experience 
Rating:
4.0

N/A

Nate A  |  Overall Experience 
Rating:
5.0

great experience

jack s  |  Overall Experience 
Rating:
2.0

The initial staff was great, the other staff members where ghetto.

Steven A  |  Overall Experience 
Rating:
4.0

I used this facility to store my daughter's college dorm contents over the summer. I will definitely be returning. Very convenient.

Nicole W  |  Overall Experience 
Rating:
5.0

The crew of people were good at this location.

DON R  |  Overall Experience 
No reviews have been submitted for this location.
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