Trailer Rental & Towing in Petersburg, VA at U-Haul Moving & Storage at Crater Rd

1203 reviews

2540 S Crater Rd   Petersburg, VA 23805
(2 blocks from Wagner Rd)

(804) 861-9789

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(804) 861-9789

2540 S Crater Rd
Petersburg, VA 23805
(2 blocks from Wagner Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Petersburg, VA 23805

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1203 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Every thing was great

Nelson E. 
Rating:
5.0

R J is very helpful and always polite, good customer service.

Everette T. 
Rating:
3.0

Pick up location was changed from Oaklawn to this address due to the vehicle being unavailable because they couldn't find the keys. But, I was given a ride to this location and another vehicle was substituted. So may have wasted an hour, but the pick up did occur. Thanks

NATHONKYLE O. 
Rating:
5.0

Nothing y'all were great

jimmaal J. 
Rating:
5.0

Excellent service from start to finish.

Walter B. 
Rating:
5.0

Excellent team here in Petersburg. They were friendly & professional. Thanks y'all for helping me when my move went astray with the rain.

JONATHAN E. 
Rating:
5.0

Both young ladies that checked us in and out were very friendly, neat in appearance and professional.

Charles R. 
Rating:
5.0

Very friendly

ANDREW E. 
Rating:
4.0

The young lady that wired there was excellent; however the young man was not as he had customers waiting, didn't acknowledge them and was on a personal call. When I returned the equipment instead is stating I was good to go I waited almost 20 min to acknowledge and while on his “call” he stated we were good to go..

Sylvia T. 
Rating:
4.0

Give them a truck that will start on demand and has a fully functioning transmission and braking system.

Sarajane M. 
Rating:
5.0

Best u-haul center you could rent from. 100% recommend.

chris L. 
Rating:
2.0

Provide customer service training to employees, they verbally and openly complained about my pickup time because it was an hour away from closing and they wanted to go home. Pickup took less then 20 minutes. Employees need to be more customer centric understand not every one can get there early or don't offer late pickup.

Quinitn W. 
Rating:
3.0

I would recommend that the trucks be more Sterilize and clean and spray for bugs do to people moving having bed bugs & also roaches it's not safe honestly & it should be Sterilize and spray down before waiting for new customers

SHAKIMARALIQUA G. 
Rating:
5.0

Good customer service, quick and accurate rental fee and pickup & return of vehicles are on point....better than the rest.

PHILIPN B. 
Rating:
1.0

Need to keep truck clean and make sure gas in the truck.

Kimberly J. 
Rating:
3.0

Customer Service!! The employees never speak, smile, greet or even acknowledge you when you wait. This has happened on severL occasions. The atmosphere is never pleasant but the service of items to assist with moving like the trucks, box availability tape etc

Shamarrow H. 
Rating:
2.0

The pickup location had one person on duty who was unable to assist immediately. The CSR forgot to make sure I was provided all equipment.

Benjamin G. 
Rating:
5.0

Just keep on keeping on you guys are awesome congratulations

Jean S. 
Rating:
3.0

They were fine but I would not recommend Uhaul to anyone unless it was the last resort. They would be better off getting crackheads or friends to move them. The movers were 2 or 3 hours late in both states. Which put me behind to do what I need to do. Then the last to movers got the door stuck and not sure how they pulled that off. Which left me with another charge. Yes they were polite and respectful but late. If they had came on time I could have been done moving by 3 maybe 4 but instead it was after 8. And the two guys that showed up in NC were not the one I had been talking to all week. Just something I'm so glad it's over and do not plan to do this again with either of the companies. Had family here to help and they saw how things went and was not impressed by how things were handle. Yet everybody got paid on time but I was inconvenience all day having to wait hours for somebody.

CHERYLYOLANDA B. 
Rating:
5.0

For some reason I wasnt able to log on at the location from my phone to return the truck... which was frustrating..

VERONICAMICHELLE K. 
Rating:
4.0

There were some issues with the correct place for return of the vehicle but the personnel at this site were very accommodating and helpful. Thank you 2540 S Crater Rd

Neville E. 
Rating:
5.0

As long as you have the Customer Reps that assisted me doing my move. Not one thing needs to be changed. They were all so very helpful and understanding my stress level from the move. Excellent Customer Service from all.

Kim H. 
Rating:
5.0

Keep up the good work CONGRATULATIONS

Jean S. 
Rating:
5.0

I don't understand the masks. Why should people who are not sick wear masks? I'm not going to complain about no Bluetooth connection for the radio, but why don't the trucks have cruise?

Johnie A. 
Rating:
5.0

Thanks so much for Reliable move in transportation you never disappoint me

Sabrina L. 
No reviews have been submitted for this location.

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