Keep up that great attitude 😊
LISA MCustomer Reviews for U-Haul Moving & Storage of Spring Hill
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly, I would recommend to family and friends.
DONALD LNo problems.
RICHARD HExcellent customer service
CHRISTOPHER RCustomer service was fantastic, I have 0 complaints or recommendations to make to this store. I had an issue on my end, they went above and beyond to rectify it and make sure I had a seamless experience. 10/10 Would recommend and will go out of my way to interact with these employees again if I need to rent U-Haul equipment again.
ANDREW SNo issues.
CHRISTOPHER K2 1/2 hrs drive to pickup trailer. Good staff.
WILLIAM AThis is one of my favorite Uhual locations. The staff are always courteous and professional.
TRIO JThis location is so good that no changes could improve it. Even without the wintergreen lifesavers on the counter it is the best U-Haul location ever. I could not think of any better way to state how great the management and staff of this location are if I were being paid to do so. Professional, friendly, knowledgeable, fair, conscientious, and with great attention to detail doesn't even begin to describe the crew here.
JAMES PExcellent, very smooth transaction in renting an auto hauler. Nice and helpful people
NANCY MLenahan and her staff, are very friendly, professional and very attentive. It was so apparent they worked as a team, and would go above and beyond to ensure all my questions and concerns were addressed promptly. I've relocated several times since I've returned to the sunshine state in 1996. I have Utilized numerous storage facilities, for storage, truck and trailer rentals. Every transaction has been smooth with no mishaps and competitively priced. Uhaul, particularly this location, will always be my number one choice.
Kelly H | First ImpressionsThe young lady who assisted done a magnificent job. She was very helpful and assisted my move in needs precisely. Because of her I will return to u haul anytime I have moving or renting needs. Y'all need more employees like her. Above and beyond.
Ricky B | First ImpressionsEverything was great
THOMAS LThe storage unit was clean & dry during the entire storage period 10/23-04/25. No water problems to my stored items. The entire staff was always friendly and helpful. The property was always clean and organized.
ERICA F | Overall ExperienceAlways a pleasure doing business with UHaul. We plan on renting at least two more times this summer.
ELIZABETH SFriendly staff.
JOHNNY PImprove??? This location with their management, staff, and equipment put the other locations to shame. The personnel here are always ready to help. Whether the need is a quick joke, condolences for an unfortunate personal event, a shoulder to cry on, or yes, even advice on choosing the correct rental equipment. Professional friendly considerate and knowledgeable all describe the people of this location. I also love the winter green lifesavers on the counter.
JAMES PThey were extremely helpful and knowledgeable
DAVID DI believe Tamara ( the girl with the purple hair) was the one you helped my husband at the time of drop off. My husband asked if she was going to Inspect the truck, she said no. I'll send you a receipt. She was so rude to him from the beginning. Did not even want to take the tike to do her job. The parking lot is way to small People are parking and blocking the entrance. Just over all very rude lady you have in your office. I would definitely retrain her.
TERRAN RI really don't know what needs to be done. Just keep doing what you are doing.
DAVID CUr people were pros at their job
BRIAN STammy was OUTSTANDING from the moment we met her until the time we departed. She was so helpful, running her little golf cart through the winds and the rain just to help us! She was so knowledgable on the rules and policies! And mostly, she was professional. I witnessed her working with others as well and i could see that she loved serving her community! VERY IMPRESSIVE!!! Thank you soooo much!!!
joanie g | Overall ExperienceFriendly staff and professional
JULIA H | First ImpressionsStaff was great!!
Marshall B | Overall ExperienceThe team at Brooksville Florida was excellent. Every time we went in we felt special and were treated as such. They were helpful with suggestions on the move, and how to pack certain items, they were helpful with planning the destination route. They went above and beyond what was necessary, and was gratefully received. I would highly recommend the Brooksville Florida Location
LYNDA WI don't see what could possibly need improvement here. The vehicle I rented was practically brand new with only a few thousand miles on it. All the equipment is always perfectly maintained and freshly cleaned. The people are professional, friendly and helpful. The management here should probably be teaching the other franchisees how it's done.
JAMES PCustomer service was excellent. Everything was easy and fast.
CHARLES YEverything was perfect, transaction was smooth and quick.
Donna CThe staff and equipment at this location are always stellar. I am always met with professional friendly people providing well maintained clean vehicles.
JAMES PRental was simple and easy, can’t think of anything that needs improvement!
Mikaela JThis location is always friendly and professional. I love going there
SHIRL RGreat staff - I was in and out in no time. Really great service
PETER SEven though there were several people in line, Brandon did an excellent job helping another client and myself at the same time. The haul app however is not so good. It would be nice if it would integrate with waze, maps, or whatever apple uses. When you select the location, it should be the only location that shows on the map.
Mark CNothing. The customer was great with no issues.
ANTHONY GHiring more people would make a significant difference. There was one employee at opening at 9:00am and there was at least 8 customers who walked in the door at 9am. Then at 9:08 the second employee walked in and she was helpful but late. Lastly, when dropping off the trailer, the front office was closed “out on lot” with a sign on front door. I found the one employee filling propane for a large camper. I waited 25 minutes, and the employee was still filling the same campers propane. I let the employee know my grandfather passed away last night and I need to get going and the employee told me to just drop off the trailer and he would check it out later. My drop off time was supposed to be at 3pm and I dropped off the trailer at 1:30pm. I called corporate and they said they would make a note on the account that I dropped off the trailer then so I wouldn’t be charged but by 4:30pm the trailer still showed active on my Uhaul app so I was fretting that I was going to be charged for keeping the trailer later than 3pm. It finally shows ‘Past’ on my app and not ‘active’ now so that’s a relief. Not a great experience here today. This location needs at least 3 or 4 employees working at a time. It’s become very busy in this town! Terence Burrell
TERENCE BUpdated trucks that are better on mpg, truck can barely move a full load , I spent $40 in gas to drive 100 miles
JILLIAN CThe young lady was very nice and helpful great job. Then the young man when I dropped off was very nice and helpful also great job.
RICHARD KEverything was perfect. Great pricing. Great experience. Everybody was very nice and helpful. Thank you.
MARLA MA bit farther away from my home but the staff was extremely friendly, helpful and efficient.
HAROLD HThey are really nice helpful and friendly 😊
amanda g | Overall ExperienceThe young lady that took care of me was wonderful. Sorry I cannot remember your name but I will always remember how you made me feel. God bless you.
MIRNA GI can't think of anything else you can do to improve your business 🙂 I had no trouble and I had a good experience thank you
STACY EExcellent customer service. Friendly staff.
DOUGLAS HEmployees went above and beyond.
Treassa P | Overall ExperienceThe staff I dealt with at this location was awesome! Friendly and helpful! Because of them I would definitely use this location again!
DAVID KI felt safe coming and going from the storage unit/facility. Unit itself was clean and dry with easy inside access. Thank you.
Silvia D | Overall ExperienceThe equipment is always in great condition and a brilliant state of cleanliness. The real prize at this location is the caliber of the staff, they are always perfectly professional while having a keen eye for detail and never overlooking the import of the friendly atmosphere.
JAMES PThe trailer leaked water the salesman wrote down the wrong starting mileage down, now U haul is trying to charge me $300.00
CHARLIE LTamara from Spring Hill, Florida was AWESOME!!
joanie g | First ImpressionsThe manager, I forget her name and the associate went above and beyond to help me. I was looking to move a refrigerator, a 90 mile round trip. They spent a lot of time figuring what we be the best solution and at the same time be cost effective. Things worked out great and I couldn't be happier. Thanks again to all at U-Haul on 50/Cortez. P.S. thanks to the guy at U-Haul on Mariner to also started to assist me at the beginning before having to go to the 50 location.
CHRISTOPHER NFast,friendly service.
DANIEL PDespite being told at pickup to specifically return the equipment to this location, differing from pickup location, we were charged a fee for returning here.
ERIC BJust wanted to say that Rebecca was amazing. Very refreshing and professional. Truly a pleasure to deal with. Highly recommend this location.
DONALD EIt’s employees like Tammy that would have me come back. Every time going to units dead cockroaches in hallways C77 door wouldn’t stay in track Angle hanging out of garage door track cut arm trying to find light switch Every garage door won’t seal to concrete gap 1” +- The employees friendly attitude was the highlight.
randy a | First ImpressionsAbove and beyond Thank you Brooksville U-Haul.
RICHARD HThe lady that helped me was really nice but the equipment was dirty and beaten up
MIGUEL RYour facility helped to make a very Merry Christmas and Happy New Year to over 100 children on our Angel Tree list 2024. Thank you
EMERY A | Overall ExperienceIf there was a rating above "Excellent" I would click it. The staff at U-Haul Moving and Storage of Spring Hill are always professional, informative, friendly and extremely helpful. These people are the number one reason I rent U-Haul equipment at all. The equipment at this location is always clean with every component perfectly functioning. I travel past at least 3 other U-Haul franchisees to get to this one because I have faith in everything going smoothly.
JAMES PHave used them several times this year. They are always helpful and friendly.
ALAN MThe truck space was great, but the truck needs some work. Very bumpy ride, the steering wheel alignment was off and if you let go of the wheel it would drift right pretty good.
KENNETH WHave the other customer service agents mimic the outstanding service the female agent provided to my family. She went above and beyond my expectations. Her mannerism and courthouses exhibited the highest customer service I have ever received especially since I am a 78 year old veteran that has experience in retail customer service and the hospitality field. I was treated like a king and was in and out in less than ten minutes. After experiencing a bad customer service with enterprise pertaining to a reservation not being honored, i wenr across the street to this uhaul without a reservation and was immediatey welcomed and providef with two available rentals. I did not get the female agent name but she did remark that her mom and i had the same birth month and the year of our birth was one year different. The agent made my day because I had hired labor to help me unload furniture for a needy relative and just took a chance to stop at a location close to the enterprise location that failed me miserable.
JOHN GA little too expensive and the one we ordered was not available so we ended up paying higher price for smaller unit where door was broken but it was fine. Stayed almost a full year and it was secure. Thanks so much.
Keesha S | Overall ExperienceI would recommend this facility highly. When I arrived here in Florida 3.5 years ago I needed a storage facility desperately. They had a space, thank God. Thank you again for all your help. If I move again, I will be calling.
JEFF J | Overall ExperienceLadies were outstanding. Great help and very informative.
Steven T | Overall ExperienceLadies were great . My time of need was fast they got me in and out quickly. Great people would do more Business in the future. Thanks to all the staff and the help they provide.
Steven T | First ImpressionsRobin and staff went above and beyond for us. Very smooth process.
Donald L | First ImpressionsRoll up door works very hard.
Keith P | First ImpressionsI can't remember the woman's name who greeted us and showed us the unit, but she was fantastic and very friendly and funny, especially under the horrible circumstances we are dealing with and the reason we need storage. She was very helpful.
Nicole T | First ImpressionsExcellent people
Evaelena v | Overall ExperienceThe staff was great and the General manager was super friendly and helpful. If I had to move again and store anything I would do it at this facility. I will also recommend this facility.
Victoria S | Overall ExperienceThe light did not work in my unit, but the staff gentleman tried several bulbs until he figured out the breaker was turned off. I heard that Uhaul is phasing out the lights inside the units, which does not make me happy. Another problem with this location is that they do not have space to store their trucks, thus making the driving aisles inaccessible if someone is loading or unloading their unit while trucks are parked along the aisles. Of note, the staff is great!
Christine E | First ImpressionsAmazing Service!! I Highly Recommend!!
eve s | First ImpressionsWonderful staff
Pamela l | First ImpressionsThe girls in the office Robin,LeAnn & Dekota. They were absolutely awesome in helping me out.
shelda a | First ImpressionsThere was a lighting problem by my unit and it was taken care of forthwith. The staff is helpful and courteous!😁
TERESA C | Overall ExperienceI was very pleased about the service that I received with uhaul staff
Kathleen W | First ImpressionsFor the most part everything was great, our unit C32 was missing a whole piece of the ceiling drywall, which could allow pests and whatnot in. But we weren’t storing long term in that particular unit, so it was fine. The young man who helps us most of the time is very nice.
Beth D | Overall ExperienceA nice and friendly staff are definitely on board here! Hallway lights in unit building need to be looked at. Some are totally out. The one by my unit is out and I had to use my phone light to see inside until I could find the light switch.
TERESA C | First ImpressionsThe young man that helped us was great.
Beth D | Online Move InNice place and friendly staff
Amanda g | Overall ExperienceGreat overall accommodations! Thank you!
Gary C | First ImpressionsWorking with Kathy was always a plus
THOMAS K | Overall ExperienceI so appreciate this Uhaul location, Leann and the staff were helpful, understanding and professional. I would highly recommend storage here, they clearly go above and beyond helping their customers!
James B | Overall ExperienceLeanne and her staff were absolutely wonderful and a pleasure to work with. I will highly recommend them and if at any time I need They're services I definitely use them again! Anthony J
Anthony E | Overall ExperienceTom really helped out a lot, all employees were helpful
Frank S | First ImpressionsMy wife and I were in a bind! Your employees helped us that we are so forever greatful!
Stephanie H | First ImpressionsI've been at this facility for about 20years always had great service at this location friendly and polite service
BEN B | First ImpressionsLeanne is great
bill l | Overall ExperienceExcellent crew...
Timothy D | Overall ExperienceThe staff was Great.
Tasha W | First ImpressionsSuper friendly and clean. Definitely the best option in hernando
JOHN I | First ImpressionsVery helpful and friendly.
Michael F | Online Move InStaff was extremely helpful and efficient! Made our move as easy as could be!
HALEY D | First ImpressionsThe lady at the desk went over and above to help. Had a couple of bumps in the road but she made everything smooth sailing.
Michael R | First ImpressionsThe only issue I had was a moving company that used the property, parked their vehicles such that access to my locker area was obstructed, making loading and unloading difficult.
Lawrence V | Overall ExperienceSo upon moving in the older heavier set gentlemen, I spoke to him prior to moving in. He gave me a code to get into the gate code did not work. He wouldn't come out to talk to us about the gate or anything like that. It was literally probably about a few minutes after they had just closed. We literally drove 3 hours to this place because we are moving. We tried calling the facility multiple times letting them know that we're going to be a few minutes late. Nobody was answering. We called the 800 number and they wouldn't even direct us to the facility that we were trying to get a hold of
Erica G | Online Move InWe removed all belongings 3-4 days before Aprils bill was due, and though my husband told them it was empty, they tried billing my CC anyway. Today, I received 2 late notices with a $15 late fee tacked on. When I called to explain that we've been out of there for well over two weeks, the lady in the office insisted that they cleaned our unit out, not us, then hung up on me when I asked to be taken off your mailing list. We will never use UHaul again, nor would we recommend to anyone else.
Jennifer M | Overall ExperienceTo small of space for all of the trucks and trailers at location , no room to drive around to get out the exit gates on the far side of storage building. Had to move truck and my trailer to allow vehicles to pass by.
JERRY S | Overall ExperienceSo the U-Haul on 50 next to Taco Bell is pretty good. Friendly staff. Always seem to have trucks available when needed. The only reason I’m moved my stuff out of there was because of the prices for their storage units. I found a bigger unit cheaper elsewhere. Other than that, it was great. Thanks.
Amanda C | Overall ExperienceA very friendly staff
Donald M | First ImpressionsNice place
Stephen G | Overall ExperienceBesides the helping movers never showing up my experience with the staff at uhaul was very good
maria r | First ImpressionsTom did a great job! Very professional.
Gary C | First ImpressionsGREAT staff. Because of them I would not ever consider renting from anyone else.
GREGORY L | Overall ExperienceSome issues with not feeling safe but they fixed it I couldn't afford rent this month
Rachel S | Overall ExperienceIt was easy to unload my truck to put in my storage
Jennifer S | First ImpressionsTrucks and trailers parked in front of most garages. When loading or unloading, I had to block traffic around facility to finish loading. This tends to irritate others when they can not exit. With this issue and a rate increase, I was forced to take a storage about 2 miles away.
Power P | Overall ExperienceEveryone I dealt with was very helpful and friendly. Very patient also… Thank you for your service .
Joan A | First ImpressionsKathleen was a joy to work with.
Jacquelyn K | Overall ExperienceAfter having all my stuff at their storage unit facility for the last 4 years the staff there was very helpful and friendly and I hope in the near future to use them again I really appreciate their service
stephen b | Overall ExperienceStaff was very helpful. Appreciate Kathleen's knowledge of moving and what is needed. We bought the package deal of boxes to assist us in moving per Kathleen's suggestion. Great idea! Thanks for an easy moving experience. Well, as easy as it could be. All the work of moving is not fun. The end result will make it worthwhile.
sharon S | First ImpressionsStaff was very friends & helpful
Antwane R | First ImpressionsThere is a problem, on many occasions my space was blocked with trucks in front of my door, I repeat on several occasions..A-13
Jorge S | Overall ExperienceAll staff was super nice and helpful.
Michael P | First ImpressionsThe staff was simply amazing......thank you ladies 🌺
Judy M | Overall ExperienceEveryone working there was always very pleasant an helpful.
marie R | Overall ExperienceThis place is awesome. The staff goes above and beyond to help.
Katrina Z | First ImpressionsSuper simple and very professional. We will use again if we need.
christopher F | Overall ExperienceGreat experience
Thomas Y | Overall ExperienceI did not just move in to the building- been there for years.
carla c | First ImpressionsThe people working here were not accommodating at all we had a car tow on the back of the truck and we asked them if they could help us take it off so we could use the ramp to get our furniture off and they would not assist us U-Haul is more expensive than any other moving company in storage facility and you go with them because they’re well known but when you have people that like that working for you really hard to use you a second time
Cindy F | First ImpressionsStaff went above and beyond to help us. Thank you.
Mary S | First ImpressionsuHaurl has always been my go to for many many years.
Harold L | Overall ExperienceWe use a lot of storage units , your unit manager (Katheen) is one of the best we’ve ever dealt with.. will continue to use this location when in this area ..
KENNY E | Overall ExperienceThe only complaint I gave is the difficulty getting in and out of the site With the parked trucks and trailers making it difficult to exit if anybody was parked at a storage unit it blocked the driveway with no way to turn around especially in the back side.
michael t | Overall ExperienceThere is way too much clutter parking trailers what not around the outside of the buildings oftentimes clogged up trying to get to your storage unit
Karen M | Overall ExperienceThis location is filthy. It has rats and the drive way area is always blocked and extremely difficult to get in and out of.
Stacy C | Overall ExperienceKathleen and her team are amazing!
ELIEZER O | First ImpressionsThe staff was very quick with the paperwork and friendly! We also dealt with them for a van rental once and a truck rental another time. This location's staff was excellent in every way! However, when we returned the truck in Tampa, we were sent to 4 locations because each one said they had no room left! We spent way too much time friving around on our gas trying to give their truck back! Unacceptable!
Timothy M | Overall ExperienceI arrived in a crisis situation for a unit shortly prior to closing time.They worked with me right away, with compassion getting all the paperwork completed, provided detailed instructions with great clarity and got me in a unit right away with first month no fees. Yes, I will highly recommend others.
Sharion V | First ImpressionsKathrine was great and her employees also .they are the best thank you all
RITA P | Overall ExperienceThey never informed me that I would be charged for a whole month if I took my stuff out early. I asked and they said yes. Went to pick my stuff up yesterday and I’m charged for a whole month. It’s ridiculous. The people are rude and make you feel like you are an inconvenience to them. Never ever rent from them again
ANGELA M | Overall ExperienceOverall it was a fine experience. The only thing I don't understand is I was supposed to have my locker until May 28th because of the holiday weekend I did not get back there until the 29th removed all of my items and left the Locker open and I'm still getting threatened to be charged for another month
Sean B | Overall ExperienceKathleen and her staff were absolutely fantastic always willing to give a helping hand couldn't ask for a better experience I give them two thumbs up one of the best storing experiences I could ever ask for management couldn't ask for a better crew at this site thank you very much Kathleen for your health if I need storage again I will definitely be coming to your location definite five-star experience
david j | Overall ExperienceLoved the lady (mgr)
Slavica B | Overall ExperienceThe staff were fairly lazy, ignorant and kind of snobby.. on top of that, the biggest downfall, at this particular facility, is the way they store the trucks and trailers!! It is difficult to get to most of the storage units or even enter the lot on some days, because the staff parks the 15', 20' and 26' trucks in front of the doors and block the driveways! I'm a commercial truck driver, and I've never any lot so poorly organized! And I've delivered and picked loads in over 27 states! I've never seen any lot like this one! This U-Hual is just terrible!
Nicholas M | Overall ExperienceAll all staff personnel was very friendly truck very clean, office,bathroom was very clean also Storage unit was also very clean Will recommend them two people and will use them again
Michael S | First ImpressionsMy unit was never opened until move out day, yet it was full of rodent feces and soiling of materials and staining on surfaces. Everything had to be sent to the garbage. Is it possible to have insurance refund some or all of the value?
peter c | Overall ExperienceI loved the entire experience. They were the most amazing team how they all work together and made my whole experience wonderful. I love all of the staff and so professional but friendly. Really they couldn’t have been any nicer.
JOANIE C | First ImpressionsThe only good thing about this facility is DEBBIE, she is the only one that cared, and was helpful. I think without DEBBIE this facility would stay at the bottom in customer satisfaction
Robert W | Overall ExperienceThe contents were stolen from my unit and the manager wouldn't even look at the video to see who robbed me
DerryLynn H | Overall ExperienceThe reason why I put below average is because I have been from U-Haul and trucks and have used their store for sale at least two to three times in my life and I never experienced the fact of getting a truck that was inconvenient I would use that word the truck need to repairs and the staff on the 800 number that deals with the problems with the truck maintenance until 4 hours for them to come and I did not want to drive the truck because it shook so bad the guy that came he just took it less than 50 ft up the road and came back and stated that oh it's travel well all the time when I took this truck over 2 hours from my location to the next location I was hoping and believing that the truck would make it without breaking down with all my stuff in it we did make it to our location thank God for that but I have never rent a broke down shaky irregularly truck but it's okay because God worked out everything but it's okay God worked out everything for my good he sent the young man to help me with the truck and my car people do not have a heart's these days no I would not say that I would say some people are very inconsiderate but God help people out there just for you and I thank him for that so you all have a blessed life God bless you all and I would carry on and be successful in my life no matter what obstacle tries to come my way thank you again
Shirley M | Overall Experience-DO LIKE interior lights in storage units: very convenient. -Staff is pleasant and professional. -"Climate-controlled" spaces & hallways too hot (about 9+ months/year), especially after-hours when A/C is OFF. -U Haul trucks ALWAYS (for a year or more) block access to parking: must walk long distances to access units or your vehicle blocks the ONLY thoroughfare around building. -Building exterior (metal security) door difficult to open and close, bottom drags on concrete landing.
Robert M | Overall ExperienceThe only real negative was that there were too many box trucks parked on site, which would block access to the garage doors occasionally. No where to park because of the box trucks. Crowded.
Devin J | Overall ExperienceAwesome customer service provided!
timoya b | Overall ExperienceStaff was courteous and very friendly. Explaining the whole process well.
timoya b | First ImpressionsThe manager Kathleen was absolutely fantastic. I could not ask for a better experience going through the times that we are going through she was very patient having to deal with one customer at a time. To keep her customers safe through these times of us having to go through the covet 19 social distancing
david j | First ImpressionsIt was clean but it wasnt. There were rodent droppings and dead bugs which I was not expecting since we paid to be on an inside unit. They were not running around and it wasnt real bad but it definitely turn us away from here after being a customer for a few years.We wouldve came to open up the unit if needed to help with that,if informed. Staff is friendly and not a horrible place but I had to clean my stuff off when moving out from bugs and rodent droppings which I was not happy about.
ANTHONY S | Overall ExperienceKathleen is great
Dominick c | Overall ExperienceStaff was very friendly and accommodating.
KARI K | First ImpressionsKathleen and staff were always eager to help and had a big smile. Made you feel like family but special
DARREN B | Overall ExperienceThe staff is awesome.
mary a | Overall ExperienceBest experience everytime we have used this facility. Thank You to Kathleen for all of her help.
sherre c | Overall ExperienceKathleen is the best. She always helps us find the right unit to fit our needs. Very pleasant with everyone she comes in contact with. Will always use this location for my storage needs. Thanks
sherre c | First ImpressionsI was there for two months. The staff was courtesy, friendly and on task.
ron a | Overall ExperienceGood
Robert H | First ImpressionsPeople there very nice and helpful
terry k | Overall ExperienceStaff was excellent. However, you raised the rates within a month of getting the storage! On the last day had a altercation with staff concerning moving a truck that was blocking our exit.
Robert m | Overall ExperienceI would like to thank every one at this U-Haul Storage they have done nothing but work with me 100% I would definitely recommend anyone to use this U-Haul the people are nice friendly
paul s | Overall ExperienceThank you!
tahar m | Overall ExperienceThe lady's at the counter were awesome.. and the gentlemen who checked in the equipment was on point.
MARK G | First ImpressionsGood people who can work around UHauls screwed up computer system!
Denise j | Overall ExperienceI did not receive the free lock as promised.
Stephen Y | Online Move InThe two guys that were there the day I went in were great, the guy that helped me was Tom, felt like I was dealing with a friend, highly recommend
Dom L | First Impressionsprofessional service Thanks
HUMBERTO B | Overall ExperienceGreat service. Friendly manager. Great price. Nice facility. Couldn't be happier!
Dustin M | First ImpressionsThe people was very friendly and helpful they also appreciated our business
Russell F | Overall ExperienceGreat people. Easy transaction
John H | First ImpressionsMy favorite U Haul operation.
James S | Overall ExperienceProcessing in was easy and great. Ted was so helpful and can, knowledgeable. We had a very great welcoming, I will refer this store over to friends.
Sabrina M | First ImpressionsThank you
ILKA C | Overall ExperienceVery good customer service. Friendly and approachable.
F S | First ImpressionsPrices are Affordable,and Staff is very Friendly.I would highly recommend them.
Randy H | Overall ExperienceIt was a good place to store our things,except We were charged a full months rent,and we only used it 4 days.You should have prorated it! There for I can't recommend you to my friend who is coming in.
Jon L | Overall ExperienceMy favorite U HAUL location.
James S | First ImpressionsGreat place to rent storage and trailers. Very friendly and helpful staff!!
Robert K | Overall ExperienceI have no issues.l was completely satisfied with the service I received.
kevin m | Overall ExperienceOutstanding service and Kathleen is a fantastic person. This is the only UHAUL I will use for all my moving and propane needs!!!!
Brian L | Overall ExperienceYou could not ask for or find a finer experience or place of business.They are great........
John H | Overall ExperienceI would highly recommend the store they are fantastic and I definitely use them again
Brian L | First ImpressionsNo es good
Gerardo B | Overall ExperienceCatherine/ Catheline & Kevin are cordial , respectful hard workers and earned a raise and promotion. The staff have been supportive especially that we are new to Florida thank you so much amazing.
Saif A | Overall ExperienceThe staff is extremely helpful and very friendly!
Julie B | Overall ExperienceI received fast friendly service. U-Haul was willing to meet my unique need for delivery of a 1/2 pallet bin and to notify me Of its arrival. The facility appeared secure, clean & organized.
charles o | First ImpressionsExcellent
joanne w | Overall ExperienceEveryone at the facility is very friendly and helpful!
Julie B | Overall ExperienceThe unit manager worked had to lease me a storGe locker. I am very appreciative
donald p | First ImpressionsDid not go to the location myself (3rd party moving company) but phone interactions were pleasant.
Jason B | Overall ExperienceOutstanding service by Kathleen and her crew
Hernando P | First ImpressionsThey didn't want to do their jobs. Nothing about my move went right with your company. The employees didn't not want to do their jobs and horrible experience! I paid full price for horrible service.
alex r | Overall ExperienceThe guys in the office were great. Mr Weaver was very helpful even though he was handling a tough situation with the truck not showing up as a return on the computer. Tim was helping him and us
jeremy w | First ImpressionsFriendly, accommodating staff.
Ronald Y | Overall ExperienceThey were very helpful glad i went there. A good place to do business at.
mary l | First ImpressionsThis experience from reservation of U-Box in R.I. to P/U and return of empty U Box in Fl. was flawless. The reservation, communication, personal contact and concept (U-Box) is dynamite . Roy
Roy M | Overall ExperienceAwesome
JAMES H | Overall ExperienceAlways friendly helpful.
Brenda H | Overall ExperienceEasy in and out system with two gates. Never seen that before in a storage facility. Very satisfied and will recommend this facility to others.
richard h | Overall ExperienceThe entire Ubox experience has been a NIGHTMARE. ALL of my belongings arrived FULL of FIRE ANTS, every box, every bag and they were even climbing up picture frames. I have bites EVERYWHERE
Terry c | Overall ExperienceNone
Giuseppe M | Overall ExperienceThank you, for accomadating all of my needs with a trailer and storage room.
LAURA L | ReservationExcellent service. VERY helpful. May God bless them. Jesus IS our hope for the future !
Kim S | Overall ExperienceGate don't work, half time my access code or card didn't work, one way in and they block it with uhauls, personal cars, and semi trucks so u can't access your unit. I had to wait overhour few times
Michelle c | Overall ExperienceMight want to upgrade your computer applications. At each location I used it seem like it was difficult for the workers to navigate quickly
joel w | Overall ExperienceKevin, Nancy & Thomas provided outstanding customer service
Garfield N | Overall ExperienceCustomer service was excellent. No issues and no problems.
Jeneane H | Overall ExperienceThe staff was very helpful
janice W | Overall ExperienceThe staff were very professional and very knowledgeable. They took the time to explain everything. I'd use that facility again.
Vincent S | Overall ExperienceVery nice and helpful thru the whole start to finish!
aimee f | ReservationStaff have poor attitudes and shrug when you ask for help. They act like they don’t know what they are doing ever.
Carlos S | Overall ExperienceI well use UHaul again in the future.
Lorna G | Overall ExperienceI think it is OBSCENE to charge unit renters $5 a month for an electric key to the site! This is the Primary reason why I moved out! Punch keys access not good enough for you?
Esteban C | Overall ExperienceEmployees were very helpful!
judy k | ReservationThank you to everyone helping me in this time of pressure. I'm thankful for your department for open your doors. Most of all putting my mine at ease.
JAMES C | ReservationUhaul needs to overhaul their computer systems as every location I've ever rented from their employees deal with computer issues. However, Kevin was rude and confrontational during the issues.
tina b | Overall ExperienceSelecting a rating for this facility is difficult, because I have not been a regular customer at any U-haul facility. The staff is helpful, and friendly. The equipment appears to be well maintained .
bob l | Overall ExperienceNo comente
Leonides A | Overall ExperienceFrom the moment I arrived at the U-Haul Facility to the day when I completed my departure I the day I departed I found the staff most helpful to my needs and concerns. All did a very professional job
FRANCIS F | Overall ExperienceA few more hours access in the evening would be nice. I would use the facility again if I ever have a need.
Tracy E | Overall Experience