Customer Reviews for U-Haul Moving & Storage of Strawberry Mansion

Rating:

3.0

Make sure the check the rental app works properly so pictures can be documented and submitted. Make sure the gas is marked correctly on paperwork.

Rating:

3.0

Get some more help at the counter.

Rating:

5.0

Very good

Rating:

5.0

They were lovely

Rating:

3.0

Don't I get money back after i return the truck back to u guys

Rating:

5.0

They was very professional and helping in every way will use them again

Rating:

4.0

Need to clean the corridors on a regular basis dirty floors don’t look good

Rating:

5.0

None

Rating:

5.0

👍👍👍👍👍.....!

Rating:

5.0

Kimberly was great. Super professional and kind . She was patient and answered all my questions. It was my first time renting a storage unit and it was a good experience because of her ..

Rating:

5.0

Great customer service

Rating:

5.0

They very friendly and helpful. Appreciate how they interact me being deaf by writing. Will rent their again in future💯

Rating:

5.0

Service was excellent will definitely recommend the location and use it again thanks very much

Rating:

1.0

Horrible all my stuff smells like a horse truck was dirty and leaking of water manager was a hour late for her shift

Rating:

5.0

Then young lady who check me in was very helpful and friendly. The gentleman who received my rental at the end of my trick was well informed and great to deal with. Thank you.

Rating:

5.0

Nothing

Rating:

4.0

The only problem is I put a $100 dollar deposit down with a debit card for a 19.99 local rental for 4hrs and I left more gas in it when I returned it and was told that the difference or babance would be returned to my card, but I’m still waiting!

Rating:

5.0

Keep doing what you are doing and it will be great.

Rating:

5.0

The expectations were more than I expected. The facilty was well groomed, well lighted and the representative during my visit was very professional. The best experience ever.

Rating:

1.0

Actually give people a truck with more than a quarter tank of gas, clean the truck, give people a truck that you don’t have to slam the door/sprain your arm to close. Actually charge people the price that’s advertised on the truck.

Rating:

5.0

Convenient Clean

Rating:

5.0

Nothing service was great in and out and the Rep was very patient

Rating:

5.0

Had a great customer service

Rating:

5.0

Very well kept

Rating:

5.0

I hope this your actually let the staff read reviews and don’t use these reviews just for yourselves . Because I am beyond impressed with the customer service at this location. Pleasant , professional, knowledgeable, understanding, very helpful. It is almost at the point I am upset when this location does not have what I need and I have to go to the next nearest location. They are actually excellent as well lol but this location is the best for me

Rating:

5.0

The young lady that took care of me did a great job and she deserves a raise.

Rating:

5.0

Good service thank you !!

Rating:

5.0

A good location & clean good security.

Rating:

3.0

The truck was old, mirror was broken which made driving very difficult. The storage was not shown to us and took us 30 minutes to find.

Rating:

3.0

Lower your prices

Rating:

3.0

Found a dead mouse in my shoe...lots of mouse feces too. Yuk!!!

Rating:

1.0

The truck had extra miles from what the paper said and Gas wasn't full as stated

Rating:

1.0

I'm sueing y'all my family really had detrimental situation with uhaul y'all will be hearing from my lawyers

Rating:

5.0

Very nice service

Rating:

5.0

Keep up the good work

Rating:

1.0

Had a problem with breaks very danger to myself and other customer. Promised a refund havn"t seen yet.

Rating:

1.0

Everything I owned was destroyed by mouse poop and pee. I reported this in JUNE. It was so bad the uhaul worker didn’t dare to step in for photos-no worries- I took 100 photos and videos! Didn’t hear anything back, called again sept 8. Spoke to corporate. They assured me my stuff would not be sold, and that an investigation would begin. He gave me an email to send all photos and videos. All photos and videos sent, did not hear anything back. Received an email saying all of my stuff was sold. See you in court 🤝

Rating:

5.0

Not a thing. We are happy with the experience we had. Thanks for being there on a Sunday ! 😀

Rating:

2.0

False advertising $39.95 then add all these taxes and fees total $98.00 is anything ridiculous only to go 6-9 miles

Rating:

4.0

Staff were courteous, helpful and efricient.

Rating:

1.0

Contacting the driver instead of reporting U-Haul stolen from you guys when everything is in my name how was it stolen .. I got locked up and charge with 3 misdemeanors of receiving stolen property , theft and unauthorized of motor vehicle M2 and now going to court on 11/28 fighting for my FREEDOM horrible horrible experience! And gone hit me with a damage fee saying I denting the side double doors which I didn’t do that I received the U-Haul in poor condition

Rating:

1.0

I was told that I was overbooked (didn't know how), The rep was short tempered & quite kirk. I was very irritated as I should've been & the rep was short tempered & quite kirk. I never, ever want to rent from that location again!!!!!!!!! Horrible & I think I was cheated out of money; I do plan to contact gthe corporate office!!!!!!!!!!

Rating:

5.0

On time great customer service helped out with everything I ask about. Thanks again I highly recommend.

Rating:

5.0

The young ladies that work there are very pleasant. I love this location. They get you in and out.

Rating:

5.0

Nothing it's very good

Rating:

5.0

Very good customer service

Rating:

1.0

they dont open on time, an hour late to open and tried to charge me an extra day with the uhaul!!!! dont ever use uhaul!!!!

Rating:

5.0

Staff assisted me in a professional manager extremely kind and helpful

Rating:

4.0

The first truck offered wasn’t clean. The second one has roaches; however, an employee provided us with a third one which he had cleaned himself and it was immaculate. He was apologetic about the others and stated the issue would be looked into.

Rating:

5.0

Regina, was very patient and professional, also Marvin and the other gentleman was pleasant as well to work with and the return of the truck the young lady was also pleasant.

Rating:

1.0

I got charged a cleaning fee for stuff that could have been swept with a broom that I might have missed ….. they sent me the pic which I still have and it’s ridiculous that I had to pay 90 dollars for leaves that such little dust that I may missed dropping off the truck…. I’ve use this service for years and never have this issue till now and I feel robbed and I will be calling the higher cooperation to tell them and show them that this is not fair and I won’t be using this location no more and will tell everyone not to use them it’s unfair and unjust for such little debris . My friend works for uhaul I will be complaining to their big boss as well it’s ridiculous a sweepable amount of dirt I’m being charged 90 dollars for that it’s robbery .

Rating:

5.0

Friendly, excellent staff!

Rating:

1.0

I wasn't able to get a receipt about my transaction and I had to wait a long time and still couldn't get my recepits

Rating:

5.0

Excellent staff! Very helpful and friendly

Rating:

3.0

wasn't sure it was really done...

Rating:

2.0

Almost every time I arrived at the storage facility 1 or both bay doors did not work. The most Annoying aspect, I cancelled my storage facility after 3 years and I'm still getting invoiced after my service was cancelled. What a scam. Because of this reason I will not recommend this facility to anyone.

Rating:

5.0

And it was very fast and easy to get

Rating:

3.0

Nothing to say at this time.

Rating:

3.0

1. the two large doors for the trucks to pull in to the facility was broken and although online I signed up for a 1st floor storage room instead I received one on the second floor. This caused me to spend more money on moving then would be necessary due to the time taken to go back and forth. 2. The sliding door does not operate after hours. Whats the point of having access if you are forced to use the tiny entryway door which has stairs. This is seriously inconvenient as it does not allow for ease of moving your things. 3. While this may be no fault of the people who parked there but maybe ensure trucks cannot park right in front of the loading area. This prevented myself and others behind to walk the items several tens of feet to the door and those stairs to enter the facility.

Rating:

5.0

Evidently some customers destroyed both loading bay doors just before I was scheduled to move out- I think U-Haul should have had them fixed sooner .

Rating:

5.0

Very good

Rating:

5.0

A set it and forget it solution for storage loads of all sizes making the always stressful transitional periods of our lives easy. And when your ready to move they provide the affordable transportation vehicles, tools and more to make the move simple. "U-Haul, We Help!" I will be using you guys forever! Thanks for all your help and convenient accesibility, hours and customer service!

Rating:

1.0

I have had a very traumatizing experience with U-Haul located at 2800 Ridge Avenue in Philadelphia Pennsylvania 19132. I do plan on reaching out to an attorney fory most recent experience. I came in and paid for a storage unit and rented a U-Haul van for the first time and no one provided me a copy of customer rights responsibilities and policy and procedures. However a gentleman at the location whom is of a light complexion African American male short in stature was great and helpful. The manager and general manager was quite unprofessional impudent and rude and did not take accountability for any of the issues I confronted them with. I was not made aware that I would have to pay for the rental of the van until I return it. I thought that while the funds were available on the day I came in that they would take the funds each time I am seen on the cameras coming to the facility to make payments on the extension of the van I was told by a tall slim African American male that I was alright and didn't have to pay until I return the van. Which by the Time I returned the van Amazon prior purchases that were pending being processed took the money remaining in my account rather than take their money when I placed the orders. Which after paying for my storage unit and movers fees for a third party on U-Haul website my funds were already starting to be exhausted. So I wanted them to take the money before any other entity or business took my funds. Because securing my belongings and my move expenses were more important. I came in from another state to gather some things from my unit on 09/15/2023. To discover my unit floor covered in urine. I explained each time I came to my unit I am seen on camera moving things in and out of the unit at no time was I in the unit urinating to cause a spill of urine at anytime. I began cleaning the unit myself with my own personal cleaning supplies from my personal cleaning company before I was offered a mop and bucket. Staff tem came to offer me a new unit and once I placed all my items in that unit they come with a 72 hour vacate notice. After asking another unit holder to open her unit for possible damage rather than to see if she was responsible. I felt quite hurt and offended and frustrated by all issues brought unto me and my belongings. When I said I was contacting my lawyer they resolved the issue immediately. But after I moved out of my unit by myself into another unit by myself only to be told to move back to my unit which disrupted my plans for my trip to Philadelphia for a day. And I still have not received the refund promised to me. I am hoping that the manager and general manager are reprimanded or held accountable for their unprofessionalism and the grief they are responsible for that I endured. Otherwise U-Haul is sending out a message of we operate poorly and unprofessionally while taking your money in exchange for a service that's ineffective and unreliable and not dependable. Can someone contact me about this issue or I can contact corporate myself. Or I can have my civil rights attorney reach out to you on my behalf. This is unfair and quite unjust. One more reason I moved out of Philadelphia.

Rating:

1.0

The card machine was not working right and was a big hassle

Rating:

5.0

Make it a 24 hour excess

Rating:

5.0

The staff was great the storage was great I was provided with superb hospitality and customer service. I would recommend them to family and friends and they are my go to place whenever if ever needed again. Thank you U-haul staff and employees much appreciated and continued success Karen

Rating:

1.0

The woman who assisted me did not show me my actual unit. She showed me a display unit. The display unit showed to me was a 5×10×10 but the actual unit rented was a 5×5×10. She never walked with me to view the unit. She never even showed me where to enter or how to use the entry key. I also rented a truck in that same moment to get my things to the storage. I explained that it was building materials and I hired some men to help load and unload the truck. I would be able to return the truck about 9p. Her response was no problem. As long as the truck is back on the lot by 7a I'd be fine. When I returned to the storage with a truck full of materials and men to unload at 7:30p both doors to access the building with my belongs were out of order and the alternative sliding door was locked. I was only able to enter the building by walking up steps and entering a single door which would not be an option to get my materials in the building. Once in, I texted the number they have listed for after hour help which to date I've not had a response from. I also pushed the security buttons to which no one answered. As I stood there trying to figure out other options my worker said maybe we can carry at least the tile to the unit. We head to my unit and this is when I see that I've been given a smaller unit then I was expected. I tried calling the 800 number but they couldnt help. They noted my account and apologized. It's now 9p. I'm stuck with a truck full of my stuff, a too small unit and no assistance to get in the build. I had to leave the truck with my belongings on the lot and return the next morning at 7a. When speaking the the man working behind the counter he said well the customers hit the doors and they break. There is nothing we can do about it. We have to wait for them to be repaired but we never know when that will happen. It's not our fault. I said all of that maybe true but if the worker who rented me the united explained these things I forsure would not have rented a truck that evening knowing I could not gain entry to bring my things in and honestly knowing that there is no assistance after 7p although you have until 10p to move your thing in and out I would not have wasted the money in hiring men or renting a truck. With the knowledge security is just video recording and no live person can be reached via the number provided or by pushing the security button, knowing that coupled with the doors to enter with your things are always broken with an infinite wait time for repair I WOULD NOT HAVE RENTED A UNIT FROM THIS PLACE. This is my first experience with storage through Uhaul and this set up is a stain on the Uhaul brand.

Rating:

4.0

My storage unit was locked with a U-Haul lock and I had to wait about 20 min or so for entry and the unit had not been swept out.

Rating:

5.0

Thank you

Rating:

4.0

This location was convenient, the staff was friendly, I felt confident that my belongings were safe and secure. The one thing that could improve is traffic circulation and vehicle access to the storage area, but I know this is a compact location and that is challenging. Yesterday there was an employee helping to direct traffic in the lot and that was pretty helpful. Overall, I recommend this location!

Rating:

3.0

The hall ways to the uhaul storage were too narrow to turn my couch into my unit so I had to get a bigger one to be able to get it in. I figured if I rented a unit that was big enough to hold my couch but the problem was that the hallway was too narrow outside of the unit. The elevator was also too small so we had to tilt the couch in the air.

Rating:

5.0

Brilliant service!!!

Rating:

4.0

I would have given 5 stars had my acct been closed when I originally moved out and not 2 weeks later

Rating:

5.0

I like doing business with the company everything easy.

Rating:

5.0

Great

Rating:

4.0

restroom convenience not always available, however ultimately it was a top notch experience for Dietra Sealy

Rating:

2.0

some of my stuff was missing from my unit.

Rating:

4.0

I was pleased with the excellent customer service I recieived from this UHAUL. The manager and the female CSR went above and beyond to help me get my storage paid up and moved out of my unit. I want to thank them for their pleasantness; it made me feel as ease and able to move out stress free!

Rating:

3.0

There was rat feces in the unit and there was nothing to control the problem. You need to triple up or double up on the layout of traps to trap them.

Rating:

2.0

During moving out there were mouse dropping on and in some of the boxes. Unsanitary!

Rating:

5.0

No comment

Rating:

4.0

Mice

Rating:

2.0

Leather jacket and pants were stolen I've spoken to customer service as well as manager never recified the problem just kept saying he'll call me problem after problem

Rating:

3.0

I put no on recommendation because I don't know the cost of other storage places.

Rating:

5.0

My experience was excellent my item was very safe l would recommend anyone to have there personal item at this location

Rating:

5.0

Staff was very helpful and pleasant

Rating:

5.0

Alsome

Rating:

4.0

Did have mice droppings in items upon moving out, so extermination should probably take place more often.

Rating:

5.0

Much love much respect much needed

Rating:

4.0

Good people

Rating:

5.0

The girl and manager helped me use my coupon for a free month which wasn't coming up and the system very helpful and patient with me

Rating:

1.0

Manager wasn’t helpful and he was very rude.

Rating:

5.0

It was a bit expensive

Rating:

1.0

Employees are young and naive at the Sedgley location

Rating:

5.0

It's a nice place. Nice location

Rating:

2.0

I used this facility to store some of my daughters extras because she is miles away from home , she is a college student in Pennsylvania. In my haste and travel, I forgot I had to use a uhaul padlock which was required in addition to the insurance. Unfortunately I had inadvertently left the key to the padlock home. The staff was not very helpful and told me there wasn’t much they could do. I had to figure this out on my own and had to get a very expensive locksmith to break the lock . Just wish I would be able to use my own lock next time and wish for the staff to be more helpful during college move which is already a stressful time. Just wished I didn’t have to spend the extra money for the locksmith, which I didn’t have.

Rating:

5.0

Steven was very helpful when we moved in, and answered any questions that we had. Very nice to work with.

Rating:

3.0

We had an issue with our access code. We found out after many issues that our code we selected to enter and access our floor was already in use by another tenant. I would suggest checking to see if a 4 digit code was already in use by someone else before the same is assigned to another person causing lots of delays and issues. The staff was really great but this seems like it could be an easy fix that would solve problems.

Rating:

5.0

Natesha and Steven were both very nice and helpful. They made our move less painful... knowing how painful moving is! The building itself was easy to get in and out of. Loved that you could back in, close the garage door, and then take your time moving into your storage unit.

Rating:

5.0

Everyone was very friendly and helpful.

Rating:

4.0

The customer service was attentive & everyone was kind. I do believe that I was charged twice for my unit & im not understanding why I paid $102 to reserve my unit & then had to pay another $120’once I entered the facility when I thought ili had already paid the rent for a month

Rating:

5.0

Nice, helpful, friendly staff.

Rating:

1.0

First off, your workers at this storage unit do not care at all. Was talking to a local that was an African American that says he has 5 units at this places right now since he buys them at auction and he even said those 3 woman are laughing at us right now since we are 2 white boys in the hood. I called in advance asking if we lost our keys to the unit, what would happen. The person on the phone said you pay a $50 and we cut it off. Thats it. I traveled over 3 hours away with that information for them to tell me they never said that and I would need to make an appointment. Which can't be done today. No help or anything. I then had to call all around for an emergency locksmith to come cut the lock off and get charged an emergency rate. Then your staff gave him a hard time when they found out he was cutting it off. Educate your employees on working with customers instead of sitting behind a desk not caring at all about them. Then when I finally get into my locker to move out, what do I find? A dead mouse in my Locker and your staff did not care at all when told about this. After this experience. I WILL NEVER use a uhaul product or storage service again.

Rating:

1.0

Manager and Assistant Manager as she called herself Very unprofessional, Rude, uncaring, insensitive!

Rating:

1.0

I was treated very disrespectful by the young lady who call herself the assistant manager and after reporting the issue to the manager he seemed to not to care. There was a huge mixup in a reservation that was made by the assistant manager and they showed no remorse about it. Very unprofessional!!!! I moved out! And again they seemed not to care.Awful experience!

Rating:

5.0

The young lady that helped me was very patient with me on Sunday and helped me with everything even tho she was the only one at the front desk answer the phones and helping everyone

Rating:

5.0

Thanks Mr. Ingram and staff to help me get through a renovation project vehicles available good time and secure storage

Rating:

5.0

Great customer service

Rating:

5.0

Very courteous staff

Rating:

4.0

There was a dead mouse in the unit they gave me I signed up for the first floor and when I got there they gave me the second floor with a dead rodent in it yuk but over all it was cool the cleaning girl came and got it

Rating:

5.0

The staff at this location is always very helpful. The store manager was amazing he truly went above and beyond to ensure I had what I needed and was very knowledgeable about products and storage units. I will definitely recommend and return.

Rating:

3.0

Some of my items were missing. Who can help me resolve this issue?

Rating:

1.0

I got overcharged thats why I didn't keep the storage unit

Rating:

5.0

Thanks for everything

Rating:

5.0

Thanks. I appreciate everything. Great service nice people. Fast service. Great good# 2020

Rating:

5.0

Good experience all around! Thanks!!!

Rating:

4.0

Darell and Martin are really nice and helpful. Tasha was also really helpful in my move out process.

Rating:

4.0

Other than the fact that I paid for items I never received, the experience was cool.

Rating:

4.0

Forget his name but the man with the glasses was extremely helpful every time I was at the facility.

Rating:

2.0

TheStorage doors was always broke when I went there to pull my car in and I ask the guy about it he was so unprofessional yelling what I’m suppose to do I thought he would have been more nicer and helpful the bathroom always said occupied but nobody was in them

Rating:

5.0

The U-Haul female employee who did my transaction was able to switch my storage room right away after I saw it had a wall that will made my measurements much smaller then I paid for to new storage room the same size I brought with a complete open space. Thank you!

Rating:

2.0

Damage furniture, would like to speaker to corporate

Rating:

5.0

Great customer service

Rating:

5.0

Thank you for a smooth experience!

Rating:

1.0

F**king roaches….I just picked up my items and vacated my unit yesterday items were in the facility for literally 3 weeks and so far I’ve seen several ROACHES come out of my belongings!!!! One on a mirror and another on a box as I was opening. The house I moved from had been exterminated and the new house I just moved has been remodeled with brand new everything so im certainly not happy about seeing roaches in my belongings!!!! Also when I rented my 10x10 unit there is an giant pillar inside of the unit I was not made aware of this until after I had went to place my lock on the unit which resulted in me having to purchase another unit after seeing that the rest of my items would not fit due to this enormous pillar in the way taking up valuable square footage in the unit! This was very inconvenience!!! I wasn’t going to complain about the unit being as though my items were only stored for about 3 weeks but seeing these roaches have made me change my mind. I never have stored my belongings in a facility and had to deal with a pest problem upon collecting my things. This has been a horrible experience and I would not recommend this facility to anyone at all!!!

Rating:

5.0

Great service great price thank you.

Rating:

5.0

It was the first time using your storage facility. Your staff was very helpful getting me throughout the reservation process.

Rating:

5.0

Very good customer service and they explain everything to you they even walk me to my storage show me how to access in and out and the elevators I was very satisfied with this U-Haul customer service and convenience

Rating:

2.0

The facility tied to rent me a unit that was ¼ the size advertised. When I asked the service rep; the said they didn’t have anything to do with the how it was listed. They were not helpful only offered another unit. So in that way they resolved my issue that they gave me.

Rating:

5.0

Thank you!

Rating:

5.0

Teren was so helpful and welcoming! She really made me feel like me & my stuff were in good hands. Had a great experience at this UHaul location.

Rating:

5.0

Exceptional customer service. Drive-in setup is also optimal for safe and convenient moving and storage. Will absolutely be recommending this location to my friends!

Rating:

5.0

give these people a raise! They do their job exceptionally well

Rating:

5.0

Staff very helpful and considerate.

Rating:

5.0

Very nice folks at the front desk. Move in has been seamless.

Rating:

5.0

Very clean facility!

Rating:

5.0

Two of the Uhal Employees there Samir and Atil were very Knowledgeable , courteous and patient. They were both very helpful in Renting a Truck and Renting a Storage Space. These 2 Employees should be commended for their Servicrs. The facility became busy and thec2 of these young men tackled it with ease. I can be reached for more comments if needed. Strawberry Mansion location.

Rating:

5.0

The staff was friendly and knowledgeable. Atil went above and beyond with his customer service, I would recommend him for employee of the month. The house keeper was very helpful as well and she had the building looking amazing. This by far has been the best uhaul experience I’ve had. Kudos to the facility and all the staff.

Rating:

1.0

Employees did not show how the key card works nor did they walk me to my unit. I noticed this after they seeing how management treated a different client. Employees Harrassed my staff(movers) first and then myself, And tried to make me pay a dumpster fee without a visible sign on or around dumpster. Altercation almost turned physical, because Management has a hard time communicating. Management has power issues and kept referring to the Uhual establishment as his own and he can do what he wants. Because of that, the employees are unprofessional and Management cant see it.

Rating:

5.0

Standard business hours for rental sign up doesn’t always work for those that work standard business hours. Otherwise the manger and staff went above and beyond to assist with rental and return

Rating:

3.0

I am not pleased with the monthly charge. Based on the online price and the price on my paperwork I feel I am being overcharged. And the part about a free month I feel was misleading.

Rating:

5.0

The staff was professional, courteous and helpful

Rating:

5.0

Helpful staff and a very clean storage facility.

Rating:

5.0

Atil Finney was extremely helpful. I originally intended to use a different storage company, but in the ended I decide to go with UHaul instead, primarily because the staff was more professional, and Atil in particular.

Rating:

5.0

I can't say enough good things about Martin and his team -- I was very nervous about doing the auto tow but I knew right away that I was in good hand's when Martin started to set it up -- he was great and made me feel very confident about driving the uhaul with the auto tow. Everyone at this location was very nice when I was very stressed about my move - they were all patient and very helpful. I also really appreciated having the storage unit there, the ability to rent a dolly, and how clean and well-run the location was -- a real step up from other Uhaul locations I have used. In short -- I wish other businesses were as well run and I credit Martin for running this location so well. A good team starts at the top! I have already recommended this location to other residents at the building I left in Philly (The Isle) and told everyone how great u-haul was when they ask about my move. Thank you!

Rating:

2.0

The unit leaked Water. my son has water stains on his mattress, and in furniture. He notified an employee the day he emptied the storage unit. He should be reimbursed for damages.

Rating:

2.0

I was not aware I wouldn’t have self storage access after hours when I first reserved my unit. Was very inconvenient having to take time off work to make sure I was at the facility before 4:30PM throughout the week. Other than that, great experience all around.

Rating:

5.0

The staff is great. Atil is every helpful and does great customer service. The manager Martin is also great. Haven’t had any bad experiences yet, but wish they were open longer or had access after hours. Closing at five can be hard to get things done especially on weekends.

Rating:

4.0

I had the understanding the storage unit I rented would be accessible until 10PM, but I learned it its only 5PM. This makes it difficult to move while maintaining my work schedule.

Rating:

5.0

The staff was great, friendly, and very helpful. Pats mask.

Rating:

5.0

Ppl were always nice to me when I called to pay my Storage fee. Also helpful with any future concerns, I loved this location. 2800-30 ridge ave!

Rating:

5.0

Moving is always a stressful time for a family. However when that same family is homeless it makes things a hundred times worst. The comfort of knowing our personal belongings were in a secure place gave us one less thing to worry about. So from the bottom of my heart I thank the crew at the Strawberry Mansion location.

Rating:

5.0

The staff was friendly, curtious, professional and accommodating.

Rating:

5.0

Everything went well, had no problems. Will be glad when access hours will be extended since right now you can only access storage rooms until 4:45 pm. I am told this will happen very soon.

Rating:

1.0

Rented an truck from them and brought it back with the same gas that was in there I was told that I had to pay $100 more. Also in the middle of my moving my truck broke down and I had to wait 3 hours

Rating:

1.0

I was told about a keypad that was never installed. the month that I had the storage, I couldn’t get in my storage unit because I work 8am-6pm. When contacting the GM, he would brush me off.

Rating:

5.0

Great Service! Highly appreciated.

Rating:

5.0

Keisha was very patient and helpful. She answered all of my questions.