Customer Reviews for U-Haul Moving & Storage of Tule Springs

1,037 reviews

6751 N 5th St   North Las Vegas, NV 89084
(Address is 6751 N 5th Street North Las Vegas 89084)

(702) 289-4908

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(702) 289-4908

6751 N 5th St
North Las Vegas, NV 89084
(Address is 6751 N 5th Street North Las Vegas 89084)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

My experience was very bad, the truck was in very bad condition and to some extent very dangerous. I have rented trucks of this type many times, but this is the worst. The mirrors don't work and it's very difficult to handle if you see it. The windshield with very bad control and the brakes didn't work so well. The worst experience I've ever had.

Xochitl G 
Rating:
5.0

Customer did not leave a comment.

Armando M  |  Overall Experience 
Rating:
5.0

Very nice facility and nice staff. Good supply of products.

Terry S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIA L 
Rating:
5.0

Customer did not leave a comment.

HOPE C 
Rating:
4.0

The gas was marked at half tank but it was not there when I got it. Also the mileage was off by 2 miles and I was charged for it.

Alisha H 
Rating:
5.0

Customer did not leave a comment.

Micheal C  |  Overall Experience 
Rating:
5.0

The general manager Chris was awesome went above and beyond.. thanks and will always use in the further!

Areatha J 
Rating:
5.0

Very nice and helpful staff!!

Charles A  |  First Impressions 
Rating:
5.0

Fabulous, fantastic Dick.

Michael Y 
Rating:
5.0

Everyone was friendly service was great all the time

Yasmine G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalin C  |  First Impressions 
Rating:
3.0

The guy that helps me at the counter is the only nice person there. Usually the ladies are mean that’s why I much prefer going to another location. Today the truck is really dirty inside specially outside. Only used it for 1 trip but opening the doors it’s so dirty.

Marge Y 
Rating:
5.0

Wonderful staff The online reservations is user-friendly and very helpful. For most…. I am new to area. Upon arrival the Patricia realized my reservation was for different station. She quickly corrected my reservation location and had me on my way within minutes. Returning the truck was a smooth process also. Thank you Micheal!

sandra d 
Rating:
5.0

Customer did not leave a comment.

Leo T 
Rating:
5.0

Everything was excellent. This location has excellent customer service. I highly recommend this location to everyone needing short term rental equipment.

Dorothy M 
Rating:
4.0

Customer did not leave a comment.

Cristiane N 
Rating:
5.0

This was an experience that will go down as one of the best customer service experiences I have ever had. Patricia was so pleasant and patient. She explained everything very well, and we had a lovely conversation. On return, it was easy, quick and efficient. Best experience I have ever had at a Uhaul location.

Erica B 
Rating:
5.0

Customer did not leave a comment.

Tiffany S 
Rating:
5.0

Customer did not leave a comment.

ROSHAWNDA W  |  First Impressions 
Rating:
5.0

Every step of my rental was exemplary

RICHARD D 
Rating:
3.0

Customer did not leave a comment.

Shondale M 
Rating:
5.0

Great

Russell H  |  First Impressions 
Rating:
1.0

Upon my initial pick up everything was smooth. Although I was very busy and didn’t check the gas gage and make comparisons with the checklist handed to me, I noticed after leaving that the gas was naked at a half tank but in actuality it was the line before half. During my return it was raining so after parking under the tent as instructed I hurried inside to adress the issue but forgot to hand the keys to the individual. I was treated very poorly and was told to take the keys back from a individual with a nasty attitude. I stated that I parked under the tent and she responded very rudely “ and so is he under the tent”!!! She wasn’t even the individual that was handling my return.. I WILL NEVER GO TO THAT LOCATION EVER AGAIN! Aweful staff terrible service from second shift!

Deonte A 
Rating:
5.0

I took my uhaul from Florida to Nevada and arrived at a storage facility and they took the uhaul and rented the unit!

Cabrini B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian H  |  Overall Experience 
Rating:
5.0

Air conditioning only worked when coasting.

EDWARD H 
Rating:
4.0

They sent me down the road on a 1200 mile journey with a tire on my car hauler bald I hate to imagine what would have happened if it blew out on some of the roads I traveled and they didn’t send my information to my U-Haul storage facility so I had to wait forever to get my self storage not happy about that at all

Scott A 
Rating:
5.0

Staff was always friendly and professional. Very nice location to rent.

EDWARD H  |  Overall Experience 
Rating:
5.0

Excellent staff at this location. Chris and his staff have provided excellent service. I will recommend this location in the future.

William H 
Rating:
5.0

Customer did not leave a comment.

Manuel B 
Rating:
5.0

Everything went smoothly and everybody was very friendly, efficient, and helpful. What could be better than that?

STEVEN G 
Rating:
4.0

They sent me on the road with a bald tire on my car hauler luckily I made it but they had to put a new tire on for the next rental it could have blown out at any time no happy about that at all

Scott A 
Rating:
5.0

Customer did not leave a comment.

Stewart K 
Rating:
5.0

Only down fall was the unit reservation was hard to track down. We drove to 3 total locations until we found this one for storage.

ALLIE B 
Rating:
5.0

Excellent customer service and management.

Daniel V 
Rating:
5.0

I have been here several times, and Chris as well as the other staff members, are always excellent to work with! The facility is always clean, and the rentals have been clean as well. Excellent place for rentals!

James C 
Rating:
5.0

Service was excellent

Denise C 
Rating:
5.0

Customer did not leave a comment.

SCOTT J  |  First Impressions 
Rating:
5.0

Great people, excellent service and equipment performed flawlessly. Great experience!

D A 
Rating:
5.0

Customer did not leave a comment.

sharron T 
Rating:
5.0

Customer did not leave a comment.

Daniel R 
Rating:
5.0

The manager was very knowledgeable and explained everything that needed to be addressed. I also had them install a trailer hitch on my Honda CRV and they did an excellent job.

Sophia L 
Rating:
5.0

7 am - 7 pm are very convenient for working people

Bill L 
Rating:
5.0

Customer did not leave a comment.

serigo M 
Rating:
5.0

Customer did not leave a comment.

Christopher M 
Rating:
5.0

Outstanding employee’s

Carlos S  |  Overall Experience 
Rating:
5.0

Excelente , fast and easy to rent ✅

Cristiane N 
Rating:
3.0

There are ONLY a few employees that re subpar. The management is great

George R  |  Overall Experience 
Rating:
5.0

Great customer service.

Paul P 
Rating:
5.0

Customer did not leave a comment.

Gregory D 
Rating:
5.0

Very friendly and helpful employees. Great service and rental fees

Douglas F 
Rating:
5.0

Customer did not leave a comment.

Jose P 
Rating:
5.0

Very helpful and accommodating!! Very helpful with hook up

Cheryl G 
Rating:
2.0

When I tried to talk to the manager here and let her know the roof leaked in the truck, I don't think she could have tried to care less and make me feel less important than she did. I couldn't believe how bothered she seemed to have to even be talking to me. She also didn't ask my name or which truck I was in so I really doubt the truck will be repaired before being given to another customer. The manager just really seemed like she is ready for a new job and could care less about customer satisfaction.

Tony B 
Rating:
5.0

Always efficient, friendly and ready to help.

Terry S 
Rating:
5.0

Customer did not leave a comment.

Llowielyn B 
Rating:
5.0

Everything was a pleasure able experience

Alfredo J 
Rating:
5.0

The service was excellent! The flow of service was fast and easy providing when they have the equipment you want to rent.

Alfred C 
Rating:
5.0

Customer did not leave a comment.

Norbert F 
Rating:
1.0

La’niece R. Was horrible. Extremely rude, unprofessional and ignorant. She claimed that she was just an associate and not a manager and she claimed that either she did not know how to do simple tasks or that said Simple task were above her. I had just returned a trailer an hour ago and I came back the same day, a hour later to rent another one. She claimed that my state of Nevada temporary VALID driving license permit was unacceptable. Which was false as I had just returned a trailer that same day. I’d like for a manager to call me asap in regards to this horrible experience. All employees need to know how to do everything their position entails. I’m very disappointed.

Clotious D 
Rating:
5.0

May helped me pay for my storage....she provided excellent customer service! Thank you!

Victoria H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kamille B 
Rating:
5.0

Chris and his staff are always polite, courteous and helpful. They are excellent. Thank you to each one of you for the excellent service.

Dorothy M 
Rating:
5.0

I would tell my friends about the location,very clean and new

Genetta H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda l 
Rating:
5.0

Customer did not leave a comment.

Francis Y 
Rating:
5.0

Quick easy drop off! Thank you!

Matthew M 
Rating:
5.0

The process was easy and convenient and the staff are friendly and helpful. 10 out of 10 recommend!!

MAHEALANI S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nevon C  |  First Impressions 
Rating:
5.0

Excellent management service.

Daniel V 
Rating:
5.0

Customer did not leave a comment.

rebecca m 
Rating:
5.0

Customer did not leave a comment.

Larissa A 
Rating:
5.0

Customer did not leave a comment.

Monica A 
Rating:
5.0

They were able to answer all of my questions, and check in was made easy!!!

JINEANE M  |  First Impressions 
Rating:
3.0

The first guy who checked me in was amazing but unfortunately when I returned the vehicle Jason was rude and had a bad attitude towards me and his co worker. I accidentally parked when they usually sit instead of under the canopy and Jason said “ did you read the sign because if you did you would know it says to park under the canopy” in a rude tone and walked away immediately so he was saying it to be rude and snarky not helpful. Another occurrence He said he needed to go in the front seat that his co worker was in so the co worker went to move and hand him the key and Jason said “no I don’t need the key I need you to move” in a rude tone and the other worker idk if he was new or what but Jason shouldn’t be talking to you like that. Also when the other worker asked Jason if the U-Haul was empty Jason said “idk n**** check” also Jason knew it was empty because he lifted the gate up he just wanted to be rude once again. Even the other worker went around to check and said “come on man you could’ve just told me it was empty”. It’s one thing to have a bad day but don’t take it out on other people and If you don’t like your job don’t do it.

Mariah S 
Rating:
3.0

Associates need to be more friendly. Girls are mean.

Marge Y 
Rating:
5.0

Customer did not leave a comment.

Timothy M 
Rating:
5.0

Customer did not leave a comment.

jordan c  |  First Impressions 
Rating:
5.0

Everything was nice clean and convenient the people were excellent there and I had a great experience at U-Haul I will surely refer you to any one of my friends or if I have to use it again I certainly will.

Candris D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaden K 
Rating:
5.0

Amazing hospitality, by Chris! Most Appreciate it ;)

Bita K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria B 
Rating:
5.0

I always use this location for my rentals. The staff is Excellent and always go out of their way to help me. Thank you everyone I appreciate all of you

Dorothy M 
Rating:
5.0

Customer did not leave a comment.

Jamille M  |  First Impressions 
Rating:
5.0

Staff here are truly wonderful. Easy to talk to, knowledgable. In general I enjoy coming to this location for my needs.

DENICE S 
Rating:
4.0

Truck fuel gage was deceiving, ended up adding more gas that was given to us because the gage didn’ work accurately

Glidden T 
Rating:
4.0

Let your customer know the account will automatically be charged another charge if returned late.

Kerry R 
Rating:
5.0

drop off was simple, great customer service and easy to get in and out quickly.

LISA C 
Rating:
5.0

Yeah, really good communication

GABRIEL A 
Rating:
5.0

Customer did not leave a comment.

Delise G  |  Overall Experience 
Rating:
5.0

Great management staff...

Daniel V 
Rating:
5.0

Customer did not leave a comment.

Daryl C 
Rating:
5.0

Customer did not leave a comment.

Charles B  |  Overall Experience 
Rating:
5.0

Great staff - rental was sitting ready for me to pick up! Great job

matt l 
Rating:
3.0

Customer did not leave a comment.

Johanna G 
Rating:
5.0

Customer did not leave a comment.

Luis M 
Rating:
5.0

Very courtesy and business like very good employees

Charles B 
Rating:
5.0

This is the place to come to store your possessions! Clean, convenient and the staff is great and willing to help.

Terry S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda l 
Rating:
5.0

Customer did not leave a comment.

Cristie W 
Rating:
5.0

Excellent service!!!!!

Cassandra M 
Rating:
5.0

All the staff were very friendly and helpful! Thank you.

Eugene H 
Rating:
5.0

Customer did not leave a comment.

Victoria G 
Rating:
5.0

I rented the same size truck on Sun 2/11 and then again on Sat 2/17. I drove the exact same distance but was charged more the second time. I will not be renting again from this store

CAROLINE L 
Rating:
5.0

My visit, everything was perfect 👌

Dennetta D 
Rating:
5.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

alejandro F 
Rating:
5.0

Customer did not leave a comment.

JANINE O 
Rating:
5.0

Customer did not leave a comment.

Connie B 
Rating:
5.0

Customer did not leave a comment.

Pamela B  |  First Impressions 
Rating:
5.0

Nothing

Timothy M 
Rating:
5.0

Customer did not leave a comment.

Fred S 
Rating:
5.0

No complaints, everything was great!

Greg S 
Rating:
5.0

Customer did not leave a comment.

Neal K 
Rating:
5.0

Customer did not leave a comment.

Neal K 
Rating:
5.0

Customer did not leave a comment.

Samson P 
Rating:
5.0

Customer did not leave a comment.

Allen S 
Rating:
5.0

Thanks Chris.

William R 
Rating:
5.0

Customer did not leave a comment.

LARA L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PETER J 
Rating:
5.0

I can’t think of anything that needs to be improved.the front staff was very knowledgeable & helpful.spoke to Chris on the phone and he placed a reservation within in minutes.stopped at Uhaul after 30 minutes and everything went smoothly,in & out within 15 minutes.my truck return was just as easy with JC as he was very Polite,easy to speak with and did his part of the job to get me in and out within minutes.Best Uhaul Service I have ever encountered.Thank You to all at this location.

Jesus C 
Rating:
5.0

Easy check in and the manager hooked up our trailer without any issues. Clean nice and new location

Chuck S 
Rating:
3.0

The truck was a bit dirty and the truck needed an alignment very badly. I steering wheel was not straight when driving down the road and when driving 1200 miles away it got old really fast.

Jack F 
Rating:
5.0

I loved it it doesn’t feel sketchy

Sergio N  |  First Impressions 
Rating:
5.0

I have rented vehicles from this location numerous times and have always been very satisfied. The U-haul staff is excellent. They are always friendly, helpful and courteous. They go above and beyond to help their customers, which is greatly appreciated. Thank you U-haul staff for making me feel very welcome. Dottie

Dorothy M 
Rating:
5.0

Customer did not leave a comment.

EDWARD H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Destiny C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICHARD D  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

WANADRA M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharon K 
Rating:
5.0

Customer did not leave a comment.

Sarah C 
Rating:
5.0

Customer did not leave a comment.

Christy C  |  Overall Experience 
Rating:
3.0

I think Uhaul should give a incentive of 15 miles before charging for miles. The mile cost is expensive.

christopher b 
Rating:
5.0

Management team is professional, clear in their communication and always helpful.

Richard C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISAIAH S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward L  |  Overall Experience 
Rating:
5.0

All of my expectations were met

John H  |  Overall Experience 
Rating:
5.0

Manager Chris, was very helpful and friendly.

Zita H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cindy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

betty m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan M  |  Overall Experience 
Rating:
5.0

Chris and his team are consummate professionals and I would strongly recommend that anyone renting a storage space or equipment in North Las Vegas rent from the facility located a 671 N. 5th Street North Las Vegas, Nevada. The facility is immaculate and the staff are super helpful. Excellent customer service.

Reynold B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARRONNE P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

betty m  |  First Impressions 
Rating:
5.0

My experience was amazing. Every employee was pleasant and friendly. La’Niece did an awesome job at helping us understand everything and make the best choice foe my needs. He cleaning manager was very nice and cleaned up a spill my son made at the water fountain. She was understanding and did her job with a smile. I definitely recommend this location to everyone

Coronda S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Al L  |  Overall Experience 
Rating:
5.0

Thank you for phenomenal service!! 🫶🏼🫶🏼🫶🏼

Christine I  |  Overall Experience 
Rating:
5.0

Very nice storage and staff, I moved before my move out date with no problem. Thank you

Ruthie W  |  Overall Experience 
Rating:
1.0

Being charged for a unit I never used. Parking lot has a strange layout, office not well identified. No access to parking lot from the Northwest side. No easy access to 10×15 ft. Units from the east side of the facility.

Richard B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARQUALE S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

loretta g  |  Overall Experience 
Rating:
5.0

The staff at the front desk were amazing.

Jesus p  |  Online Move In 
Rating:
5.0

Uhaul is the best for all your moving needs.

Destiny M  |  Overall Experience 
Rating:
5.0

Outstanding customer service from Chris and his team. Very informative and helpful.

LEURY M  |  Overall Experience 
Rating:
3.0

Patricia must retire!!¡

MELVIN K  |  First Impressions 
Rating:
4.0

I was overcharged for my first month's rent and was never reimbursed, even after speaking to the manager.

RANDALL G  |  Overall Experience 
Rating:
2.0

I utilized your storage for a week, I paid for a whole month, I should have gotten reimbursed on the difference not used. That’s how you get more clients and references IJS

Diana P  |  Overall Experience 
Rating:
5.0

Great management, helpful and secure.

PERRI M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandon W  |  Overall Experience 
Rating:
5.0

The facility and staff was amazing

LAURA T  |  Overall Experience 
Rating:
1.0

The staff was always rude everytime I would need to go into the office and speak with them. I always received an attitude and very rarely ever received eye contact. One of the employees (her hair was always died different colors) would always sit and just stare at the computer and would never be too helpful. She would always act like it was an inconvenience that someone was in the office trying to get assistance. Overall, this U-Haul location is one of the worst when it comes to the customer service provided.

SIERRA A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dana V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M  |  Overall Experience 
Rating:
5.0

This uhaul location is amazing from the staff to the store. The store is always clean; and the staff is always helpful and nice. My storage unit was very convenient and clean. I will be renting from here if needed in the future. Thank you Chris and staff..

Chelsea R  |  Overall Experience 
Rating:
5.0

I couldn’t be happier with everyone I encountered at this location. Every staff member was friendly and helpful. Very well-run facility.

MATTHEW D  |  First Impressions 
Rating:
5.0

Chris and pat were VERY professional and helpful made everything easy going

Monice M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karra C  |  Overall Experience 
Rating:
5.0

Everyone worked hard even though they were short staffed. Just nice people

JARAI Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BERNITA C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roshawnda W  |  First Impressions 
Rating:
5.0

The General Manager Chris Customer service skills outstanding!! I was having a really bad day and he helped me out and I greatly appreciated it. Thank you

LATRICIA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLENN M  |  Overall Experience 
Rating:
5.0

N/A

Janene L  |  First Impressions 
Rating:
4.0

Friendly staff clean facilities

Robert T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Q  |  Overall Experience 
Rating:
5.0

Laneice was awesome and very knowledgeable.

Destiny M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leona J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosalind R  |  Overall Experience 
Rating:
5.0

The power supply for the covered RV parking should be explained upfront instead of after customers find out their batteries are dead and the refrigerators will not be under constant power. Also when you tell someone you are coming out to the yard to assist you should actually come out to assist. Outside of that nice facility.

KENNETH F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

katie m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra S  |  First Impressions 
Rating:
5.0

Great staff and always happy to help

TYSON B  |  Overall Experience 
Rating:
5.0

The temperature controlled units was new to me and it was well needed in this Vegas heat. Had nothing but a great experience, carts and mattress carts are the best. Highly recommend because it’s right off the freeway convenient.

felipe e  |  Overall Experience 
Rating:
5.0

Storage facility was more than can be expexted. The staff was extremly friendly, helpful and polite. The facility is well maintained, clean and easy to access and use. Highly recommend this facility to anyone needing short or long term storage.

Bruce N  |  Overall Experience 
Rating:
5.0

This location was amazing with the facility and a brand new unit and the place was immaculate and more state of the art than that crap hole I just came from shield storage they wouldn’t even a 1/4 of a star from me. I will be at this facility for a very long time. Thank you for your professionalism

RENEE D  |  First Impressions 
Rating:
5.0

The staff at the N 5th location are super helpful, friendly and knowledgeable. They answered all my questions and made the move-in process easy. I would definitely recommend them.

Twana B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Traci H  |  Overall Experience 
Rating:
5.0

Quick and easy to get a storage spot for my travel trailer. Other places you have to jump through hoops just to store a trailer in their parking spots. This place was more user friendly.

Julius J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Arainna U  |  First Impressions 
Rating:
5.0

Good

Angela S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katy R  |  First Impressions 
Rating:
5.0

Great service amazingly clean facility!

Jasmine B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Noah K  |  Overall Experience 
Rating:
5.0

A model facility, the drive in unloading area was excellent for unloading 20ft truck. The unloading process went smoothly.

Bruce N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven E  |  First Impressions 
Rating:
5.0

Staff very friendly. Property very well maintained

Delbert B  |  Overall Experience 
Rating:
5.0

Very clean,professional,and convenient. Helpfull in a pinch. Thank you.

michael d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elbert R  |  Overall Experience 
Rating:
5.0

Best experience so far at a storage facility. Super new, super clean and super hi-tech. Keep building this way, and you’ll stay at the top. But don’t forget to maintain them.

David K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brent H  |  First Impressions 
Rating:
1.0

Upon arriving to my unit i had not received my unit confirmation as well as unit number and pin code when contacting customer care I was advised that they could see my reservation, but could not see what unit and that there was nothing. They could do to assist me leaving me and my three-year-old standing outside with all her things from 8:30 PM until 10 PM.. upon arriving the next day, I still had no access to my unit.from 7am until 9am Luckily, a representative who works for you all who also has a Storage at this location was nice enough to unlock the doors for me and assist me with accessing my unit. When speaking to the representative at the front desk, she stated my pin was in, put it incorrectly, as well as my unit reservation with the first month, free with input it incorrectly.

Christena F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jacqueline S  |  First Impressions 
Rating:
5.0

Very helpful

Rodney M  |  First Impressions 
Rating:
3.0

Employees from main office and local branches gave mixed messages caused confusions .

SHAO H  |  Overall Experience 
Rating:
1.0

I have reserved 2 unit and requested the nearest unit to the door, But when I got to the facility to check in it was all the way to the back.

MICHAEL S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRISTINE Q  |  Overall Experience 
Rating:
1.0

They lost my contract and threatened to sell my items. The gm was the most unprofessional manager I have ever encountered. You should reevaluate who you have representing your brand.

RONALD E  |  First Impressions 
Rating:
5.0

Each member I've encountered was very professional. I was given top notch customer service!!!

Hilda B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDWARD H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyale W  |  Overall Experience 
Rating:
5.0

Friendly and professional employees. A clean place to store my personal belongings. I definitely will refer people to rent here.

Sylvia T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shonterri H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tony U  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

M-ACHE M  |  First Impressions 
Rating:
5.0

I wish the prices were a little cheaper, but otherwise it was a good experience. The general manager here is a really nice guy and in my experiences with him, I really liked him. He’s really the only reason why I continued using this facility as long as I did. The girls who work up front are really good at their jobs too. There are some really good people who work here.

Tyler H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christy C  |  First Impressions 
Rating:
5.0

I’m happy with my selection

Antoinette E  |  First Impressions 
Rating:
5.0

Staff was very helpful and friendly.

William H  |  Overall Experience 
Rating:
5.0

Great place I was pleased

Delaine C  |  Overall Experience 
Rating:
4.0

Great

Willie K  |  Overall Experience 
Rating:
5.0

Great service

Aaron G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Manuel O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valencia R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jazmine N  |  Online Move In 
Rating:
4.0

The help that I received from the two female staff members was with upmost professionalism at their jobs. Thanks!

Ronald O  |  First Impressions 
Rating:
5.0

I enjoyed working with the Staff very accommodating explaining everything believed his name to be Chris. He was a blessing to work with patient young man.

Rose S  |  First Impressions 
Rating:
5.0

Although I didn’t get a chance to use the facility due to being able to move directly into my new apartment, the staff was very friendly and helpful.

Darcy L  |  Overall Experience 
Rating:
5.0

Employees are friendly!

MANUEL C  |  First Impressions 
Rating:
5.0

Chris was very helpful and walked us through the entire process.

Jay M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott K  |  Overall Experience 
Rating:
5.0

Great facility!

Shantea O  |  Overall Experience 
Rating:
5.0

I've been using U-Haul for over 20 years and this has to be the most well-planned U-Haul I've ever seen very big spacious and everything perfectly planned out for the customer

William K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Amber B  |  Overall Experience 
Rating:
5.0

Chris the GM is the most accommodating and genuine man. He helped me out and answered all my questions when I came in a couple of months ago - which is why I came back. Thank you for maintaining such a clean and welcoming business.

Michelle M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cedric S  |  Overall Experience 
Rating:
5.0

Great spot!

David S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katlyn S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANETTA C  |  Overall Experience 
Rating:
5.0

Great service

Shantea O  |  First Impressions 
Rating:
5.0

Staff were all pleasant, professional and well turned out. A great experience

Judith C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Romanita C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cheryl C  |  First Impressions 
Rating:
5.0

Perfect!

Jason B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharon K  |  First Impressions 
Rating:
5.0

The facility was fine. The staff was fine. Asking my service dog to leave was not fine. I will not be back.

Mercedes D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nevon C  |  First Impressions 
Rating:
5.0

They are very understandable. Appreciate you guys help. Keep it up wit

CHRIS L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT J  |  First Impressions 
Rating:
3.0

I use U-Haul all the time for my moving needs. The staff was not as friendly as I would have liked. There was no greeting, no smiles. I was rushed to do finalize my decision because closing time was approaching. I would’ve just liked to have had a more friendly interaction . The gentlemen were more friendly than the women were. One lady didn’t even make eye contact with me, the other one was just stale. I don’t even think I even received a “hey, how can I help out today?”.

Shauntai C  |  First Impressions 
Rating:
5.0

Your covered parking lines are set up backwards and force your customers to blind side back in, not a big deal, but does make it more difficult to see. Staff was very pleasant and great to work with!! Cleanliness of facility a big issue to us, hopefully it will stay that way.

tony l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANETTA C  |  First Impressions 
Rating:
5.0

Very easy and convenient storage facility. Staff are knowledgeable and helpful.

Richard W  |  Overall Experience 
Rating:
5.0

Best and I mean the absolute best facility I have ever used..

Robert J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Destiny C  |  Overall Experience 
Rating:
5.0

Great customer service

Josie K  |  First Impressions 
Rating:
4.0

Sux ball's

Jean T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delbert B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josefina C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond J  |  Overall Experience 
Rating:
5.0

Very good Staff recommend a raise to keep them

Theodore C  |  First Impressions 
Rating:
5.0

Chris and his staff gave me excellent service, each time I visited the facility. Whether I needed to rent a truck or trailer, had questions about my storage unit, or needed boxes, they were always wiling to assist. I wish I didn't have to leave but I finally got a new apartment to accommodate all of my storage items. I'm sure I'll be back soon to rent another trailer.

Alan G  |  Overall Experience 
Rating:
5.0

Whole process was easy. No issues.

Carolyn R  |  First Impressions 
Rating:
5.0

We were looking for a Covered Storage facility for our 43 foot Winnebago Tour Motorhome and saw this Uhaul facility while driving by. We stopped in and met with Chris, was was exceptional. Very knowledge, friendly, and accommodating. We toured the facility and saw the excellent security and camera footage, and saw how well they kept the storage areas and it was a no brainer to sign up the same day for the space. I would highly recommend this Uhaul facility for their storage needs.

Erasmus W  |  First Impressions 
Rating:
3.0

Mia is not helpful nor does she smile or make people welcome. Train her or send her to another store where she can be trained or retrained in customer service.

Roland C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond D  |  Overall Experience 
Rating:
5.0

Never need a storage.but you guys let me feel a good experience ty soon much

Edgar H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cedric S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Delbert B  |  First Impressions 
Rating:
4.0

I filled out my rental info online to save time and found that none of my info was saved. It took approximately 30 mins for me to rent the truck. Upon return, I had already reserved a storage unit but none of that info was saved and it took 30-45 mins to get that handled. I think this should be stated on the web page.

Carol S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

briana a  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

La D  |  Overall Experience 
Rating:
5.0

We have used a few storage facilities in 3 different states and this facility is by far the best in every category.

Sue G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAMARK D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew R  |  First Impressions 
Rating:
5.0

Just an awesome environment and amazing customer service.

Margaret P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yatio B  |  First Impressions 
Rating:
5.0

Meet my expectations

Walter A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anissa L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leticia W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRELL F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VERONIKA H  |  Overall Experience 
Rating:
5.0

Was very friendly and helpful. Any concerns I had was addressed in a timely fashion. If we need a unit again we will try with this location first

Courtney C  |  Overall Experience 
Rating:
5.0

Chris, the manager, is fantastic. I have recommended this facility to three others so far. Wonderful service, secure and clean. Highly recommend

Lori H  |  Overall Experience 
Rating:
5.0

The general manager, CHRIS ESCARENO, provided the best customer experience I’ve ever had. He answered all of my questions and went above and beyond to ensure I understood the procedures of the unit. 10/10 recommend.

Cheyanne B  |  First Impressions 
Rating:
5.0

Thank you to Ms. Barbara for walking me through the process of accessing my locker. This extra help was so helpful!

Dorie W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adrian N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glorya T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherbar M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Delores P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN H  |  Overall Experience 
Rating:
5.0

Everyone was great and friendly

Mocadavius M  |  First Impressions 
Rating:
5.0

Muy buena atencion y servicio

FEDERICO D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORHA A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kinny G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARTIN A  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dominique W  |  Overall Experience 
Rating:
5.0

Friendly, professional and helpful in answering all of our questions

Rosemary S  |  First Impressions 
Rating:
5.0

Chris and his staff are awesome !! Great job to all. Thanks for making me fill welcome !!!!

Joseph C  |  First Impressions 
Rating:
5.0

Moved in to new RV Parking. Smooth and easy!

Timothy l  |  First Impressions 
Rating:
5.0

We were quite pleased with our experience. From telephone inquiries to signing up for a storage space.

Eileen M  |  First Impressions 
Rating:
5.0

The facility was so clean and very well maintained. The staff were incredible and very helpful!!! 10/10

Vonchera B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyale W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ieasha P  |  Overall Experience 
Rating:
5.0

Great customer service. I was greeted as I walked in, friendly staff.

LASHANNA D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Areatha J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CANDY L  |  Overall Experience 
Rating:
5.0

Awesome staff And facility

KENNETH S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cecilia B  |  First Impressions 
Rating:
5.0

Top notch service and clean truck and facility!

JADE G  |  First Impressions 
Rating:
4.0

The appliance dolly was ordered but it was not in the truck. They had to travel to another store to get one. This delayed our move because it was for all of the heavy lifting.

Lois G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyale W  |  First Impressions 
Rating:
5.0

I came down there with an online reservation, it wasn’t quite working out, we ended up just setting it up there really quick, learned how to properly enter and exit arming and disarming alarms for unit. Really nice compared to others storages in the area better price for up front cost and monthly.

Lawrence B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTANY M  |  Overall Experience 
Rating:
5.0

Front staff was very helpful. And professional

William F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latoya Y  |  First Impressions 
Rating:
5.0

That was really nice nice people friendly people I enjoyed the time of moving and meeting people as we come and go you got a pretty good thing going at that stores I would recommend it for anybody that needed a storage unit or a U-Haul thumbs up. 👍🏽 Just to suggestion get a vending machine for soda and water and juice. 😃.

Rossetta O  |  Overall Experience 
Rating:
5.0

Kim was a great Representative

mykia w  |  First Impressions 
Rating:
5.0

The employees were very professional and helpful. Great experience! Also, the facility looked very nice.

Raymond E  |  First Impressions 
Rating:
5.0

Awesome Facility and staff

KENNETH S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIFFANY A  |  First Impressions 
Rating:
4.0

I gave it 4 stars because the staff was phenomenal and really gave me a great, personable experience. The after hours are difficult because if you have anything bigger than regular door width and height you might as well not even try to move it in after 7pm because the main big door is closed and you won't be able to get large items inside unless you know how to maneuver a certain way.

TAYLOR B  |  First Impressions 
Rating:
4.0

Access hours could have been better, it basically closed when the store closed, which made things difficult with our schedule, but the staff were really helpful and friendly, good clean facility.

Brandon W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everette I  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anissa L  |  First Impressions 
Rating:
5.0

You are so lucky to have the young lady who helped us get our unit and checked in our Truck after. Above and beyond customer service!! The gentleman who took the truck to detail after checking it in was polite and helpful too. Over all a wonderful experience.

Paula S  |  First Impressions 
Rating:
5.0

Great place!

Steve C  |  First Impressions 
Rating:
5.0

The manager is very accomodating and friendly, easy to talk to and can do multi tasking.

Ellen M  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Virnesha W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morley L  |  Overall Experience 
Rating:
5.0

Very professional and knowledgeable.

Morley L  |  First Impressions 
Rating:
5.0

When returning the trailer staff was on point and especially the manager was on point showing us the different storage and so helpful smile caring The store was clean all staff had smiles uniform was on point So yes I give them an excellent plus and I would come back again Mississippi staff Picking up the trailer Don -was a excellent sales person Made us laughed with smiles we were stressing helped us put the trailer on my car Thank you

Angela D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shamise L  |  Online Move In 
Rating:
5.0

Very good people to work with.

Carlton V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dawn S  |  First Impressions 
Rating:
5.0

The staff are who made the service experience exceptional. They were friendly, courteous and helped make our move a success.

Lisa L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamon L  |  First Impressions 
Rating:
5.0

Chris & his staff were super helpful & accommodating!

Taylor S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra W  |  First Impressions 
Rating:
5.0

Kim was a breath of fresh air she was so helpful and courteous she made a really bad day feel like I was on vacation.

Jackson R  |  First Impressions 
Rating:
5.0

One of the most professional facilities I have been to. I would recommend them for friends and family. They made my move back to Las Vegas the best. Thanks to everyone that assisted.

Danielle D  |  First Impressions 
Rating:
5.0

Chris is an absolute touchdown. Very friendly and helpful. Best customer service I’ve received in a long time. Thanks for being a great guy and making life easier during a stressful time.

Zachary S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEONARDO E  |  Overall Experience 
Rating:
5.0

Very clean establishment very courteous staff very attentive to our needs

Jorge O  |  First Impressions 
Rating:
5.0

Great new facility and great staff. Thanks for starting this new facility on the right foot, will use again!

DANIEL R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nychelle T  |  First Impressions 
Rating:
5.0

Facility is very clean and organized. Staff very friendly and helpful.

Percilla O  |  Online Move In 
Rating:
5.0

Facility is amazing. Very clean. All staff is friendly and helpful.

Percilla O  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jeffrey b  |  First Impressions 
Rating:
5.0

Storage facility is spot free! So nice & clean 😊

Maria B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Valarie H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUGUSTIN A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT/LISETTE D  |  First Impressions 
Rating:
5.0

Chris the manager was so helpful and polite. I would recommend this storage area on 5th Street to everyone. Thanks again Chris

Dorothy W  |  First Impressions 
Rating:
5.0

The manager there at this location was very friendly and and so helpful I felt was very professional and made my experience a very pleasant one. She is super nice!!

Lisa L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEITH W  |  First Impressions 
Rating:
5.0

The staff were courteous and helpful

Nilda Q  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Toni G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Malita M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

katie m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha R  |  First Impressions 
No reviews have been submitted for this location.

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