Customer Reviews for U-Haul of E Islip

2,576 reviews

221 Carleton Ave   East Islip, NY 11730
(1/4 mile South of Sunrise Hwy, east side of the road, Adams Street is the cross street.)

(631) 224-9201

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 6:30 am–8 pm
  • Sun: 8 am–6 pm

Services at this Location:

Contact Us

(631) 224-9201

221 Carleton Ave
East Islip, NY 11730
(1/4 mile South of Sunrise Hwy, east side of the road, Adams Street is the cross street.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 6:30 am–8 pm
  • Sun: 8 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

service was quick and efficient. thx

DARREN B 
Rating:
5.0

Everything was perfect. The employee that was there was extremely knowledgeable, friendly and quick to attend to everyone that showed ups needs. I'd definitely consider that locations for rentals and friends that might need a installation. Thank you!!

Steven S 
Rating:
5.0

Customer did not leave a comment.

Scott F 
Rating:
5.0

Customer did not leave a comment.

stan g 
Rating:
5.0

Very easy process all around - staff was helpful and quick

Steven P 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
5.0

Great customer service 👌

MICHAEL L 
Rating:
5.0

Best service & location! Thank you!!

Joseph D 
Rating:
5.0

Customer did not leave a comment.

Frank C 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
3.0

Customer did not leave a comment.

Omar W 
Rating:
5.0

Great service, folks and equipment. Glad they are there. Thanks!

Bruce M 
Rating:
5.0

Outstanding

Kevin J 
Rating:
4.0

Customer did not leave a comment.

Douglas H 
Rating:
5.0

Customer did not leave a comment.

Monique G 
Rating:
5.0

Great, fast, professional service

Peter S 
Rating:
5.0

Customer did not leave a comment.

Tamika C 
Rating:
5.0

The tech went over the installation and operation of the hitch. Excellent customer service

Kenneth M 
Rating:
5.0

Customer did not leave a comment.

Candacee B 
Rating:
5.0

Como siempre una buena experiencia en el buen servicio muy amable

Carlos F 
Rating:
5.0

Customer did not leave a comment.

Mario V 
Rating:
5.0

Customer did not leave a comment.

Doreen R 
Rating:
5.0

Fast and friendly service

Michael P 
Rating:
5.0

Customer did not leave a comment.

Linda A 
Rating:
5.0

Good location. Great staff. Excellent place to rent from

JOE A 
Rating:
5.0

I want to give a huge thank you to Andrew in night shift! He did an outstanding job and very patiently helped me out. Will be back whenever i need. Been to other locations and not so great as this one. Thank you so much again!

Jailene U 
Rating:
5.0

Employee who handled my rental was so kind, friendly and personable, such a pleasure to rent from this Uhaul place.

Tara S 
Rating:
5.0

Great service every time. Smooth check-in & check-out.

Mohammed S 
Rating:
5.0

Customer did not leave a comment.

Timothy N 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Alcides O 
Rating:
1.0

Customer did not leave a comment.

Racquel S 
Rating:
5.0

Nice

Carlos F 
Rating:
5.0

Nothing you guys are running at 120% satisfied with my Rental . The ford van i rented from you guys have tons of power was a pleasure to drive.the van was an animal on the freeway and traveling up steep hills upstate ny with power to spare.

Andrew E 
Rating:
5.0

Customer did not leave a comment.

Tom K 
Rating:
4.0

The lock on the lockbox is the stupidest lock I've ever seen. The lock sit on an angle and you're trying to see it to spell a word. Then you get it, but the lever to open the lock is very stiff and if you haven't seen this type of lock, you have no idea which way to move it, or how much..... Piece of Sh#t........

Christopher M 
Rating:
5.0

Thanks

SHATIEK A 
Rating:
5.0

Every thing looks good

Dennis G 
Rating:
5.0

Don't give out a vehicle that has not been checked. This trip was a nightmare that could have been avoided.

charles M 
Rating:
5.0

Customer did not leave a comment.

MARYSUE N 
Rating:
5.0

Keep the employee you have! Wonderful to deal with.

mike r 
Rating:
5.0

Customer did not leave a comment.

Cynthia M 
Rating:
5.0

Customer did not leave a comment.

david c 
Rating:
5.0

I've always had good results with this dealership. Never had an issue. Been using them for years. Thanks guys

MATTHEW B 
Rating:
5.0

Lower your local per mileage rate just a little to better entice your customers.

David S 
Rating:
5.0

Customer did not leave a comment.

Dennis G 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
5.0

Customer did not leave a comment.

Emilio S 
Rating:
5.0

Good location, great staff , fast service

Joe A 
Rating:
3.0

While the vehicle was clean it smelled inside the cab like marijuana.

Melissa B 
Rating:
5.0

Customer did not leave a comment.

tolga n 
Rating:
4.0

Customer did not leave a comment.

Gary C 
Rating:
5.0

Customer did not leave a comment.

Michael N 
Rating:
5.0

Customer did not leave a comment.

JOHANNY M 
Rating:
5.0

Great and friendly team

Christopher W 
Rating:
5.0

Best friendly man

Wahid A 
Rating:
5.0

Customer did not leave a comment.

EDWARD B 
Rating:
5.0

Customer did not leave a comment.

Frank B 
Rating:
5.0

Customer did not leave a comment.

bryant n 
Rating:
5.0

Great customer service

ANTHONY D 
Rating:
5.0

Customer did not leave a comment.

Donald C 
Rating:
5.0

Very professional and knowledgeable technician

Vasyl M 
Rating:
5.0

Customer did not leave a comment.

yubelly S 
Rating:
5.0

Customer did not leave a comment.

Ricky B 
Rating:
5.0

Every went smoothly

Damaris L 
Rating:
5.0

The manager does a great job.

Michael L 
Rating:
5.0

Customer did not leave a comment.

chris d 
Rating:
4.0

Everything went well

Carla G 
Rating:
5.0

Customer did not leave a comment.

Kendall R 
Rating:
5.0

Customer did not leave a comment.

Matthew R 
Rating:
5.0

Everything went great. Best experience ever using uhaul .

James Z 
Rating:
5.0

Just continue the great service. Thanks

James O 
Rating:
5.0

Employees are professional and polite. Equipment is always available and in good condition.

Timothy R 
Rating:
5.0

Customer did not leave a comment.

Carlos B 
Rating:
5.0

I don't live close to this Uhaul but after reading their reviews I drove about 40 min away to have my hitch installed at this particular location. There were 3 Uhauls closer to me. My appointment was very early, 730AM and I was greeted by John, super nice guy. He immediately pulled my car in started working on installing the hitch on a Subaru Outback. I opted to wait since I did not have a ride back home, John offered me a chair, keep in mind there is no waiting room but he was very thoughtful. So John pulls the car in and in less than an hour he is all done! I was prepared to be there for 2-3 hours. While I was there I did hear how nice they were to other customers as well. If you are looking to rent a truck or get a hitch installed, I would highly recommend you visit the East Islip location! I can see why they have such high reviews.

ANTHONY M 
Rating:
5.0

Great experience from start to finish. Exceptionally courteous, knowledgeable and professional staff.

Gary F 
Rating:
5.0

You are doing it. There's nothing I can add to improve your operation.

Augusto M 
Rating:
5.0

Customer did not leave a comment.

Karen S 
Rating:
5.0

Great service

Michael S 
Rating:
5.0

Friendly, fast, and convenient service.

Noreen D 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Dealership sold me a car wo the bolts needed but the guys at U-Haul saved the day! I needed the install at the last min for my bike rack. Service was fast and very accommodating! Regret going to Home Depot for any of my moving needs, U-Haul has it all and does it all! Andrew went above and beyond, even helped me via text on his day off to get me a in a last U-Haul truck! Forever grateful to these guys for my move!

Rebecca L 
Rating:
5.0

Customer did not leave a comment.

THOMAS W 
Rating:
5.0

Q sea bilingue la atención

ROSA P 
Rating:
4.0

Customer did not leave a comment.

Michael R 
Rating:
5.0

Customer did not leave a comment.

Dean G 
Rating:
5.0

Customer did not leave a comment.

denis S 
Rating:
5.0

The employees in islip was fantastic

Ronald C 
Rating:
3.0

Customer did not leave a comment.

Richard E 
Rating:
5.0

Gentlemen that helped us was friendly and professional. Great experience.

Michael L 
Rating:
5.0

East islip Uhaul has the absolute best staff! I feel like they value my time and get me in and out with equipment very quickly and efficiently compared to other U-Haul locations!

Brian S 
Rating:
5.0

Customer did not leave a comment.

Shadasia L 
Rating:
5.0

Very Helpful

Frank C 
Rating:
5.0

The guy was there yesterday was very helpful

Wahid A 
Rating:
5.0

Customer did not leave a comment.

Susan M 
Rating:
5.0

Was a good experience

Michael N 
Rating:
5.0

The associate who assisted me was fantastic. Major reason I would recommend this location.

John H 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM C 
Rating:
5.0

Staff was very professional and friendly. Hitch installed in less time than anticipated.

PETER D 
Rating:
5.0

So much easier and less expensive that those other containers. Smaller so if you need to get to something inside it’s not a major event. You can order more than 1 so easy to keep things organized

michelle b  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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