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WILLIAM DCustomer Reviews for U-Haul of Milpitas
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely excellent! Very efficient with quick response. He made this move so pleasant.
JANICE CThey greet you in and they have good customer service and communication perfect. Good store
ALFREDO OMaking the reservation online was simple and easy. Picking up and dropping off the equipment was seamless. All of the employees were professional, friendly, and courteous.
Michael TReally appreciate the excellent customer service
SANJAY DBooked online when arrived staff was attentive and very helpful. On return staff guided me to drop off for trailers. This Was easy andvery fast . Thank you all.
Albert AExcellent service
VenkatRaju GBrandon and Jess at the Milpitas location were both great guys to deal with. Very friendly and professional. I would recommend anyone to go see them if they need a truck or trailer.
WILLIAM BI was forced to go to a different location than where I had reserved the equipment. This change was known far enough ahead of time that the trailer could have been moved to where I was set to pick it up. It took me an extra 20 minutes each way to travel to pick it up.
John CI love this location they are always quick and efficient and have a good stock of equipment on hand
BRIAN EFriendly staff
Glenn SThe truck did have issues related to safety. The center seat would not stay locked in position and that is dangerous. Also the front end in that truck needs to be serviced, the bushings must all be worn out.
Ira AGreat service and attention to detail.
ANTHONY CThe procedure is easy and fast. We are very satisfied. We will definitely continue to use your service in the future.
THANH NExcellent customer service 5 Star Service all the way.
ARMANDO AThe customer representative who helped us was efficient, knowleagable, friendly and super helpful!
ANTHONY GExcellent customer service, lots of trucks to pick from. Would recommend.
CHRISTOPHER Ji got charge 2 gallon of gas and i return it more than i got the vehicle and call theam they dont know how to return said they have to wait for the manager
Kramer bThe staff is friendly, efficient and most helpful. My two rentals at this location have been most pleasurable.
Joby NIt was my first time and I was a bit nervous. Luckily, the process was smooth and staff answered all my questions. The flexibility with drop off was excellent, being able to leave the car there alafter hours relieved a lot of stress with having the vehicle in my possession. I will be using these services again in the future.
RICHARD FEverything went smooth. Excellent customer service
SARAH AThe guy that hooked up the trailer had no idea what he was doing. It took him 20 minutes to attach the chains. Also instead of twisting the chains to reduce slack, he wrapped the chains around the tongue.
David DAlways try to use this location, and staff especially the Manager.
MUKESHBHAI LI have never been yelled at by an owner of a Uhaul facility, Unprofessional and unkind.
Karla RThe truck was old not very clean
MARJANE Pnever book here
Shuran CThe people working at this location were very helpful, friendly, professional. Thanks
CHARLES AAlways come here!! Gr8 Customer Service!! Thank You!! This location is Awesome!!
Kelli BBrandon is amazing. Always rent from here due to the customer service and facility cleanliness and quality.
JEANETTE Vn/a
Ruben PThe staff are always rude here.
REECE BThe location was convenient and staff was very friendly as well as helpful. Any questions, I had in-person and over the phone the customer friendly representative was able to assist with any questions I had and didn't feel rushed.
ANGELITA PWorked great I stop by the week before and your representative ordered the proper. Hitch called me when I was ready. I arrived the day he received the parts four hours later. The hitch was in no problems at all.
Jerry GFriendly staff, easy going and stress free.
LONG TThanks for the service.😎
PHILIP SVery good service, professional and fast
THANHVAN HA larger lot. More customer parking
Conrad SParking
ZIAN WYour customer does a great job and service I am very impressed
KEVIN YTodo esta vien la atención y todo es rápido gracias
ISRAEL Rhappy & done smothy
JOSELITO BAbsolutely nothing.
TIMOTHEY PMuy buen servicio
MIGUEL CFriendly service
ANTHONY Cwish you have more staffs. Staffs are very friendly. thank you.
STEVEN PPerfect business; you don't have to improve anything!
MARK YFriendly
ANTHONY CDropped off after hours so did not met anyone at this location
PETER WVery helpful
Phu NEmployees and the manager are very helpful and knowledgable.
Tri TGreat crew and very helpful
DALE M