Customer Reviews for U-Haul at 67th & Bethany

3,993 reviews

6001 N 67th Ave   Glendale, AZ 85301
(@ Bethany Home Rd)

(623) 937-3975

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 3:00 pm
  • 12/25/2022: Closed

Services at this Location:

Contact Us

(623) 937-3975

6001 N 67th Ave
Glendale, AZ 85301
(@ Bethany Home Rd)

Services at this Location:

Hours

  • Mon–Thur
    7 am–7 pm
  • Friday
    7 am–8 pm
  • Saturday
    7 am–7 pm
  • Sunday
    9 am–5 pm
Special Operating Hours
  • 12/24/2022: 7:00 am - 3:00 pm
  • 12/25/2022: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Shalisa H. 
Rating:
3.0

The customer prepersentav was not customer friendly. He ran through what you had to sign. You don't rent a truck everyday not helpful at all. He needs customer service training. A refresher course is needed.

MARIAN S. 
Rating:
5.0

The location was focused on being customer Centric. Very professional. I loved my experience and will definitely rent from this location in the future.

Thomas K. 
Rating:
2.0

Customer did not leave a comment.

Elizabeth L. 
Rating:
5.0

Fast and easy.

Marlene M. 
Rating:
5.0

Alex and Robert were excellent!!! They were both kind, professional, patient, and efficient. We will return...

frank B. 
Rating:
5.0

Nothing. Staff is great. Equipment great. Process smooth. Im a repeat customer and this will always be my first choice.

Jean B. 
Rating:
5.0

Customer did not leave a comment.

Chanel Y. 
Rating:
5.0

Keep up the good work

Roberta F. 
Rating:
5.0

Customer did not leave a comment.

Kara T. 
Rating:
4.0

I had to swap my location and I wanted to know how to get my 50 dollars back because the vehicle was not available at the first area I had selected.

David O. 
Rating:
5.0

Customer did not leave a comment.

Esayas T. 
Rating:
5.0

This location is just right

Ernie L. 
Rating:
5.0

Perfect!!!

Ulises L. 
Rating:
5.0

Customer did not leave a comment.

Troy B. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Customer did not leave a comment.

Ramon R. 
Rating:
5.0

Everything went so smooth

Megan M. 
Rating:
5.0

Customer did not leave a comment.

Jesse W. 
Rating:
5.0

Nothing

Angela H. 
Rating:
5.0

Customer did not leave a comment.

Millin M. 
Rating:
1.0

The person at this location was nice but not very helpful. He showed me incorrectly what to do with the chains but I didn't learn it was put on wrong until after we drove across country and another uhaul employee in a state using the same gas station as us told us the chains were wrong, fixed it and said we would get a ticket for it being incorrectly put on. My overall uhaul expierence has been terrible. It's unfortunate that uhaul is one of the only services available for trailer rentals. I wouldn't recommend you guys to anyone

Tara K. 
Rating:
5.0

Customer did not leave a comment.

JOEL R. 
Rating:
4.0

Customer did not leave a comment.

Daniel D. 
Rating:
3.0

Alexandra the clerk was excellent

Patrick J. 
Rating:
5.0

I appreciate everything There is nicepeople there thank you so much And Customer Care

KALIBUSHI G. 
Rating:
1.0

Customer did not leave a comment.

shannon T. 
Rating:
5.0

Great customer service

sallal M. 
Rating:
5.0

The trailer looked clean but it had small rocks and leaves. Whoever used it before did not clean it well. The Gentlemen that help me was very professional and efficient. He was helping me while helping another person, MULTY TAKING! Very good. You don't see that much anymore.

Carlos R. 
Rating:
4.0

Customer did not leave a comment.

Kathy F. 
Rating:
5.0

Customer did not leave a comment.

Yuleidys C. 
Rating:
5.0

Customer did not leave a comment.

JOSEG G. 
Rating:
5.0

Truck used a lot of gas and had to stop a lot to fill the tank back up but everything else was great. Manager Robert was very professional and courteous.

Barbara B. 
Rating:
5.0

Excellent service would highly recommend renting here prices are great and service is excellent

Gustavo A. 
Rating:
1.0

Had to wait 5 hours and 2 back and forth trips to get a swap for a broken uhaul truck. Uhaul roadside does not care to respond to calls made when truck is broken down even if the renter is waiting outside with their broken truck in 113 degrees fir 5 hours. After such bad experience they did not even refund the money back to us.

Harikumar N. 
Rating:
5.0

I can't think of one change you could make that would improve anything for your next customer - your service is absolutely excellent as it is now.

Robert S. 
Rating:
1.0

Tried renting a trailer with bald tires and would not find a trailer replacement for me, I had to be the one to call for customer service. After an hour, the location finally found another trailer for me that I had to drive an additional 20 mins to.

Yvonne C. 
Rating:
3.0

Charged me additional when i left w quarter tank

Alyssa D. 
Rating:
5.0

I've been renting from U Haul many times over the past 3 to 4 years and I recall only one time that I raised an issue with U Haul rental. U haul resolved my issue and I have been completely satisfied with your services before and after the issue. That's why I am a repeat customer.

John H. 
Rating:
1.0

The manager needs to learn better customer service, she was really rude and even threatened us that she was not going to help us after uhaul made the mistake that ruined our day by overcharging my card $1000 so I was unable to move into my apartment.

Rogelio A. 
Rating:
5.0

Customer did not leave a comment.

JOSEG G. 
Rating:
5.0

Customer did not leave a comment.

Patricia H. 
Rating:
5.0

Customer did not leave a comment.

Heshimu H. 
Rating:
4.0

Customer did not leave a comment.

Annalisia P. 
Rating:
5.0

Customer did not leave a comment.

George K. 
Rating:
5.0

Customer did not leave a comment.

cindy M. 
Rating:
5.0

Customer did not leave a comment.

Hector B. 
Rating:
5.0

Customer did not leave a comment.

Laurie H. 
Rating:
5.0

Customer did not leave a comment.

Timothy L. 
Rating:
5.0

Customer did not leave a comment.

Johanna L. 
Rating:
5.0

Customer did not leave a comment.

FRANK A. 
Rating:
1.0

Terminate the employment of all the employees at that Uhaul facility.

Dion M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin G. 
Rating:
5.0

Customer did not leave a comment.

Chau N. 
Rating:
5.0

Customer did not leave a comment.

Jay S. 
Rating:
5.0

Everything went well. Efficient, fast and friendly service. Entire procedure went smoothly and quickly.

Carolina H. 
Rating:
5.0

Na

Fernando R. 
Rating:
5.0

Great service. Very quick getting in and out of there. Very helpful staff.

Blanca B. 
Rating:
4.0

Customer did not leave a comment.

Daniel G. 
Rating:
1.0

Would want my full refund misleading quotes

Mark W. 
Rating:
5.0

The ability to extend your rental after pickup should be a thing.

heather R. 
Rating:
5.0

Customer did not leave a comment.

Mary P. 
Rating:
4.0

I remember they used to bring you your truck and show you everything instead it was just a point and direct. Very friendly nice clerk she was awesome but just the extra touches were really lacking

Elizabeth J. 
Rating:
5.0

Everything went great and Amanda was very competent doing her job. Thank you.

sandra O. 
Rating:
4.0

Never got a call back when returning truck, after hours, to confirm return.

Marie W. 
Rating:
5.0

Customer did not leave a comment.

Lawren C. 
Rating:
5.0

Customer did not leave a comment.

PLINIO V. 
Rating:
1.0

Customer did not leave a comment.

Latriece L. 
Rating:
5.0

Customer did not leave a comment.

Thomas E. 
Rating:
1.0

I don't know what to do I reserved a truck for a friend using my credit card because she didn't have one and I was told to buy her a gift certificate and it would pay for the U-Haul I did so when she got there to pay for the U-Haul she was told that I had to be there please explain what's this morning gift certificate if the person is buying it has to be on site when it's used please contact me or give me my money back because right now she had to pay out of pocket for a gift I got

muriel O. 
Rating:
5.0

My reservation was at 9am and thank goodness I made one weeks earlier because this place gets pretty packed. There was only 1 guy working but he was helping 2 people at a time. He was very efficient and nice. I didn't have to wait long once it was my turn. Everything was ready on time.

Belinda C. 
Rating:
5.0

Customer did not leave a comment.

NOEL V. 
Rating:
4.0

Customer did not leave a comment.

Thuyen N. 
Rating:
4.0

Customer did not leave a comment.

Darrell K. 
Rating:
5.0

Customer did not leave a comment.

Salvador S. 
Rating:
1.0

The truck was dirty with alot of trash and was told had an amount of gas when it didn't and had to over fill to not be charged extra.

Angelica M. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

Tina R. 
Rating:
5.0

They are always friendly. I've never had an issue with my rental. Check out and in are a breeze. I highly recommend this location.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

Victor D. 
Rating:
5.0

Customer did not leave a comment.

RamDominik B. 
Rating:
5.0

Customer did not leave a comment.

Troy L. 
Rating:
5.0

Good

Rocio M. 
Rating:
4.0

Customer did not leave a comment.

robyn A. 
Rating:
5.0

It was quick and easy

Orlando A. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

The pricing was very obscure and not explained well. We ended up paying way more than we expected when we first rented the truck. Will likely not use them again.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
4.0

Truck had a bad tire upon pickup; CSR put air in front right tire. Tire was completely flat next morning costing me 2 hr 50mins of time and labor on 7/7/22. Next morning 7/8 front left tire was flat costing another 4 hrs of time and labor; with the excessive delay I was compelled to rent another vehicle from another company. Because of the loss time and labor I had to rent a vehicle for an additional 2 days 7/9 and 7/11 and acquire additional labor. I recommend improving the maintenance on the vehicles and provide expedited roadside service especially with temperatures as high as they are in the Phoenix area.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
4.0

Customer did not leave a comment.

ANNETE S. 
Rating:
1.0

Customer did not leave a comment.

milagro C. 
Rating:
5.0

Customer did not leave a comment.

Antecedes M. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

Customer did not leave a comment.

Maria D. 
Rating:
5.0

Customer did not leave a comment.

Josh C. 
Rating:
5.0

Great customer service.

Charles G. 
Rating:
2.0

took trailer the pin came off the trailer either it broke or the guy taking the pick took the Steel pin out of the trailer when he was taking a pick the trailer ball joint came completley off and almost cause a collision i pulled over and a road side state repair driver helped me put a piece of rebar

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Always a pleasure renting here

mike w.  |  Overall Experience 
Rating:
2.0

We asked to rent a trailer for the ubox to tow it home and the person there would not accommodate us. It appeared he was short staffed. There was another customer there hooking up their trailer withou

Cristian S.  |  Overall Experience 
No reviews have been submitted for this location.

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