Customer Reviews for U-Haul at Knox Abbott

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul at Knox Abbott

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Cameron Q. on

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John M. on

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Horrible no one knows what they are doing the customer service line is a joke they will just tell contact the store manager when they’re back in weeks days not realizing that you don’t choose to move on a weekend you have to jobs and all that fun stuff specially when your moving 4 states away

margaret K. on

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Daniel L. on

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There were no problems with the rental of the Dodge Ram pickup truck. It was in excellent condition and worked out very well for my needs. I would rent from this dealer again!

david C. on

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Willard P. on

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William B. on

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Marshall B. on

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I would like to thank the staff at the Knox Abbot Rd. store for their help, friendly attitude and the good service they offer everytime I come in for anything. I absolutely recommend doing business here and will continue to do so myself.

Gwendolyn N. on

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Shellie D. on

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Am pissed was charged for gas when i filled it back up to 3/8. Like i received it. Shellie

jarrod F. on

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This location genuinely cares for their customers. This is the reason we continue to do business with them

Jeanne S. on

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Service was excellent from start to finish.

Kalleigh P. on

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Shannon S. on

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Santasha R. on

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Be specific about what all the charges are I paid $80 for a small truck and only had it for 3 hrs one of the assocaiates told me that I would be refunded on what hours I didn’t use and I didn’t I didn’t even go the whole 50 miles I said I would poor communication.

Cathey W. on

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Vicgledia W. on

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Jeanne S. on

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The young black gentleman was patient and kind with all his customers, even during busy moments.

Kathy E. on

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Although the clerk was very friendly and helpful, I found out 2 days after turning in the vehicle that it had not been entered into the system. The clerk was very helpful when I returned to straighten things out, though. She said there were sometimes glitches in the system and stuff doesn't get registered. I hope they figure it out soon. It caused me a lot of anxiety and robbed me of some time.

Maria Q. on

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Susan L. on

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Thomas S. on

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Karen M. on

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Rep was wonderful

William M. on

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David M. on

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Keep everything the same! The crew there are absolutely knowledgeable and a pleasure to work with! The manager is definitely on top of everything! I will go to no other locations here in the Columbia area! Great customer service and experience!

HAROLD B. on

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Jack W. on

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The young man that received the truck was an example of business at its best. That quality should be rewarded. Positive attitude is very welcoming and hard to find sometimes.

Christopher W. on

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Staff was excellent.

Marie S. on

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Don't remember her name, but Friday the 13th was a tragic, scary, but stressful day for us, she listened while we vented, gave good advice, helped with our truck & Dolly, was very polite, nice & caring towards us. She was awesome!

Henry P. on

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The service was excellent !

Milton S. on

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Staff very nice to work with

Andrew S. on

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Virginia P. on

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NATENDA P. on

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