Louise was very friendly and helpful. She made picking up and dropping off very easy. The store was very clean and orderly. I would certainly do business with them again in the future.James P.
Moving Truck Rental in Cayce, SC at Kennys Auto Supply
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cayce, SC 29033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Cab and cargo area was very dirty and they didn't bother to clean before renting and had to put air in one of the rear tires of the trailer, as it was under 10 lb. Young lady at counter got confused checking me in and was not wearing a mask!Edson M.
The U-Haul air-conditioning went out and it was about 100 degrees in the U-Haul. (Nothing to do with the pick up location.)Brett S.
The store was messy and not clean( lobby or bathroom.Joseph C.
It was very unorganized and put me behind schedule. The equipment was broken and when I asked for help loading my car they said someone could assist but then no one was there to assist when I needed it.Dylan L.
Maybe have the truck ready at the location it was reserved atSammy D.
When I rented the truck everything went very smooth, went home and packed up the truck, and finished BUT I called uhaul road side assistants to help bc the white latch got stuck in the roof, and waited an hour for them to come, the guy from road side called the operator sent him to an entire different state of which I wasn't even in. Canceled him and called back to get another road side guy and was NEVER sent any help. Finally had to flag down a kind and willing cop who the fixed my truck problem. Very upset with uhaul road side assistances, they were of NO help to me at all, even when I explained my situation that I needed to leave in a hurry bc my ex husband is a very violent man!!!Diane B.
Online shows open until 7pm, owner called and said they weren't going to be around. Had to push back reservation time. Unprofessional.Celeste A.
Helpful and friendly staff, was very easy to work with when dropping trailer offTerry B.
The application was NOT User friendly with repetitious questionsMILTON C.
I chose this location because it is a well known, almost nostalgic business in the area since 1946. The very unfriendly man behind the counter unable to conduct U-Haul business. Only one staff member is able to operate the system, she isn't there when they open. Should have been a red flag when I got a txt message saying I needed to pick it up two hours early bc no one would be there to assist me at 12 noon. When I returned the unit, the same uninterested and incapable man was there, was told to just leave unit in parking lot and someone would email me, still no confirmation from point of rental. There are a lot of U-Haul rental location in our area we will certainly choose any other than Kenny's next time.RYAN W.
Not real happy with this experience been a Uhaul user for many years multiple times per year this time I think I was charged wrong and the dealer could not change the invoice from what was on the computer don't know what else I should do or where to turn to get this straightened out thank you Michael CampbellMichael Sidney C.
He did not have enough storage space for my trailer and he sent me to Ken's up the block. They were great and very good people.James A.
Very helpful and friendly staff. Easy checkout and checkin. Well maintained equipmentJohn G.
I rented a 6x12 trailer. There was no one there to assist me getting it off of my hitch and it was too heavy for one person. Would be nice to have a better system on the heavier trailers to allow a single person to put it on/off.David A.
The people at this location were so helpful I will always come back here for my rental needs.Raleigh C.
Nothing, just want to add that the lady that attended me was a sweetheart and very nice!!Heisy R.
Fix all the issues I mentionedCarolyn G.
Lady at counter was slow but tried to be helpful. Not a great environment but was just dropping off so it was okMary S.
Friendly at both the pickup and drop off sites. Great customer service!JENNEFER M.
The starboard side tire strap was broken and tied in a knot around the inboard d-ring. Which made it shorter on that side, creating a dangerously unstable vehicle securing situation.JONATHAN W.
Rude unorangnized.GENE T.
Had closed early so no one was there when dropped off. Did send a receipt promptly the next day.MASON M.
Have a lock to use. I had to purchase my own.Liz S.
Clerk was not on site at the appointed time for pickup. Gas setting on contract was incorrect.Paul V.