1. No eating on the floor. Customers waited for service while staff ate food. (Not good) 2. I received a vehicle with lots of wear and tear. I had to use my reserved time to inspect and take photos of previous damages. It doesn't seem fair to the customer.
Customer Reviews for U-Haul Moving & Storage at Bladensburg
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Bladensburg
Staff was extremely professional, kind, and accommodating
My storage unit is very expensive, and I didn’t know it would be $165/month until I got there with my truck loaded. But the truck rental part of what I did was good.
This is the second time I have had the opportunity to work with Mr. Parker and his customer service remains excellent. He always listens and looks to find the best solution for the customer. I would recommend the facility to all as long as he is there!!!
I moved in on line, but the person that helped me on the Chris Parker provided wonderful customer service. He put me in touch with a person that could help me with the on-line problem that I was having and ultimately rented the unit. thank you
The manager, Chris Parker, was awesome! Thank you so much!
This was one of the worst storage experiences i have ever had. Someone on the facility backed into my storage unit and damaged my door. I was told that it would be fixed but it never was.
The young lady was very helpful .The service was great .She was very informative about all the aspects of the company and was even informed about discounts concerning My storage.Thank You
Thanks!
Very friendly and helpful staff. Highly recommend.
I have no remark at this time. Thanks!!!
Scheduling with this facility was very difficult. It's amazing how hard it was just to schedule a time for my u-box to be returned to me. I will not be recommending U-Haul to friends or family.
great team
I called several days before my u-box was to be picked up to confirm that it would be ready in the morning of the 19th. It wasn't available until 4:30 pm! I received conflicting info, it was frustrati
Rich, the driver who brought my container, was awesome - super communicative, and he got to me on my scheduled delivery date even though I was the last stop and he was on overtime. Thank you so much!
The establishment was poorly ran, and the associate Gary, was very rude and noncompliant. I had to wait 3 hours at the store for the associate to care about where my order is and delivery time.
My girlfriend and I visited to secure a storage unit. The manager of the facility was rude and interruptive towards my girlfriend. He also used expletives and claimed to give me a refund.
Gio the driver was excellent!
What should be simple logistical planning was very difficult. First, I wasn't being charged for a 2nd UBox - it required many calls and a few months to get that fixed. Moving out was also a disaster.
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