Customer Reviews for U-Haul Moving & Storage at Buckley Rd

5722 reviews

750 S Buckley Rd   Aurora, CO 80017
(Between Mississippi and Alameda)

(303) 752-4356

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(303) 752-4356

750 S Buckley Rd
Aurora, CO 80017
(Between Mississippi and Alameda)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fast friendly service. Made my experience awesome.

BRUCE C. 
Rating:
5.0

Smooth

ADAM B. 
Rating:
5.0

The trailer was clean… but horribly designed. I will never rent another trailer with that type of hitch. It made so much noise and seemed ready to fall off the whole time.

BRYCE H. 
Rating:
2.0

There were several things I questioned with my rental. The first thing was online had availability for both types of dolly's for large and small items. When I reserved for the larger dolly, was told they were out of stock. The purpose for my move was to transport large items in need of a rental truck and large dolly. The second thing is our truck didn't have a loading ramps, not a middle seat. I requested a different truck and was told there were all unavailable. Last thing was the key for the truck wasn't working to start the vehicle for 45 minutes. Overall I feel I should be compensated for this particular rental as this could of been prevented with informing me before renting at this location. I had to hire extra hands to unload large items and was very disappointed.

FERNANDO A. 
Rating:
4.0

returned equivalent 12+ hours early and have not received my receipt 12 hours later

PAUL M. 
Rating:
1.0

The original location I reserved the trailer at did not have the trailer there when I arrived for the reservation. I had to drive another 30 minutes to this location to get the trailer I needed and was told that the 50$ reservation guarantee credit from uhaul would not be honored. Disappointed in uhauls customer service.

Sean L. 
Rating:
5.0

keep u the great work

KARON W. 
Rating:
5.0

Customer did not leave a comment.

ADRIANA C. 
Rating:
5.0

Absolutely nothing, very professional I reserved it online, from the time I got there to pickup the van , it was a total of maybe 5 minutes and I was gone! They seem to have the customers schedule in mind and don't give you a complete run around to rent from them. The price was very responsible, I would definitely refer people to them!

HARRY S. 
Rating:
3.0

Customer did not leave a comment.

KHULGEN N. 
Rating:
3.0

Truck was very dirty when we got it. Should be cleaned before given to the next customer. The customer service was definitely below average.

LAUREN P. 
Rating:
1.0

The GM was horrible poor customer service and didn't provide the equipment I requested in advance which made my move difficult. Thanks for nothing I will never be back! Hire more employees!!

Nicole C. 
Rating:
5.0

Customer did not leave a comment.

MARCIA F. 
Rating:
5.0

Customer did not leave a comment.

JERRY S. 
Rating:
1.0

The general manager was terrible I have filed a formal complaint with uhaul hopefully uhaul will contact me

JOHN S. 
Rating:
5.0

Both check in and check out went fast, was easy and both gentlemen were very efficient! Thx!!!

KENNETH G. 
Rating:
1.0

The check in person was rude and combative. He was alone, stressed and slow. The remainder of the staff and experience was present and easy. My drop off person was delightful and helpful. I would return to this site because these two men were helpful and pleasant.

ALEXANDER V. 
Rating:
4.0

Customer did not leave a comment.

GABRIEL S. 
Rating:
3.0

Customer did not leave a comment.

Gilbert E. 
Rating:
1.0

Customer did not leave a comment.

JOEVAN S. 
Rating:
4.0

we wrapped the keys in a note that said “please call me tomorrow morning at this number for late check in -“. I took a 7/8 tank and invested another $20 to make it FULL. i was going to request an offset for the $20 check in fee. Gas receipt enclosed was OBVIOUSLY way more than the few gallons and short mileage we used. No Call. No Receipt. No Communication. That is disappointing. I still don't know my bill more than 24 hours after we dropped off the truck. Everything else was smooth and we will use the location again. thanks Bruce H. 303.358.8210

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

DJAMILA L. 
Rating:
5.0

Customer did not leave a comment.

DOMINIQUE W. 
Rating:
5.0

Customer did not leave a comment.

Oliverio G. 
Rating:
5.0

The employee was very courteous and had me out of there in no time. A very good process overall. I rented a motorcycle trailer that was very dirty on the outside, all though that didn't affect the usage at all.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

Patricia G. 
Rating:
4.0

Not sure why I was changed $ 24.00 for gas when I added gas to the The point that I received the vehicle. I never received a I just received from the location after they checked the vehicle in the next day.

MARK F. 
Rating:
4.0

Location now requires a cell phone to be on person. The web site does not mention this requirement. Store personnel stated this was also a corporate policy. Fortunately I had a cell phone but had to return home for it. This has not been a requirement in the past (approximately 18 months) for my last rental. At the least your web site should require the entry of the cell number as well as noting that a rental can NOT be made without that phone being with the renter.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Candace D. 
Rating:
3.0

Was told the gas had a quarter tank when we got the rental when in reality it was on empty but we were still required to fill it up to what was documented on the agreement as a quarter tank

Cody K. 
Rating:
2.0

truck was hard to shift they said truck was full of gas it was not so when i got back i put it to the mark it was when i got it but they said i didn't and charged me $14 an change i have used this haul location for years but i will not use it agian and i will tell everyone i know not to use them

STEVEN D. 
Rating:
2.0

I showed up on time and had pre-checked in, but I had to wait a while to with the customer service guy in order to finish my check-in, and then the mileage wasn't correct on the truck, and the guy helping me told me to go on my phone to the check-in link and report the mileage wasn't correct and put the correct mileage in, however it requires you to upload a picture, and every time I tried to upload the picture, it would take me back to the link, and he had left and went back inside to help others, so I had to go back in and show him the picture so he could do it manually. Then he said there were no dollies even though we ordered one. He said this system let a bunch of people order dollies when there weren't enough available, but then there was one available. So all in all we weren't able to leave until 30 minutes after my scheduled time, and when I asked him if I was going to get that half hour, he told me no that the truck still had to be back at its scheduled time, so basically he was telling me because they were behind, I was losing out on a half an hour of time and not getting reimbursed for it. Very poor customer service.

Raechel A. 
Rating:
5.0

The truck was in bad shape. Check engine light would not go out, the tire pressure light would not go out. The outside of the truck is scratches and dented.

EUGENE W. 
Rating:
4.0

Use the mobile app to avoid delays and lengthy processing.

David G. 
Rating:
5.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

My husband dropped off the uhaul and I didn't realize my tablet was left in the uhaul until it was too late. Customer service called me right away then even brought it to me since he was out to pick up his assistant manager!!! VERY GRATEFUL👍🏾👍🏾👍🏾🙏🏾🙏🏾🙏🏾

WESLEYTHOMAS J. 
Rating:
3.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

KENNY R. 
Rating:
1.0

I was treated as if I was an inconvenience. Treat customers with respect and common courtesy.

ROY B. 
Rating:
5.0

Staff was very helpful and friendly!

MONDRE V. 
Rating:
5.0

Dealt with very nice employees, so refreshing to talk to people when they enjoy what they do.

ANGELA M. 
Rating:
5.0

Customer did not leave a comment.

dolores c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Answer the phone at the location and please send me a receipt to threechildren30@yahoo.com. thank you and Ivan was wonderful

KELLY L. 
Rating:
3.0

This was the worst uhaul experience I have ever had. My location got switched and I was not notified. The manager at the 225 location yelled at me because the number on the door went to his cell phone not my fault and was no help to me at all. Long wait time via phone just to find out where and what happened to my reservation. I finally get a truck 3hours later and the mileage price was ridiculous. I've rented with uhaul multiple times and never have I ever encountered such unorganized, miscommunication and disrespect this time around...I do hope you guys do better so my business will stay with you.

KAREN W. 
Rating:
5.0

Did not get a receipt email to me like I was told

DARRYL G. 
Rating:
5.0

Customer did not leave a comment.

Zachariah G. 
Rating:
5.0

Customer did not leave a comment.

Scott G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
4.0

Customer did not leave a comment.

DARREN Z. 
Rating:
2.0

I recently visited the Buckley/Alameda Uhaul location and was not very pleased with service and the equipment. To begin, the actual service was ok, just very slow. There was some confusion on the equipment and where it was in the yard. Second, the truck itself was far below acceptable. I understand these units get used extensively, and are at the mercy of the renters, but the truck I had was legitimately unsafe. The front suspension was in desperate need of replacement, so much so that on the interstate, the truck felt like it was hoping, make it terrifying to drive. Unfortunately, this will be the last time I rent equipment from Uhaul.

STEPHEN D. 
Rating:
1.0

Hire people that know how to do their job.

Tanaiya D. 
Rating:
1.0

Made a reservation over 2 months prior and they didn't have my truck. One person was working and they didn't want to give me my vehicle even though the gm approved it and had me drive an hour to get it. Took forever and was rude. Was no help when they kept asking me to take pictures of the truck but my phone wouldn't open their application to take pictures. Very frustrating and feel it would have been better to hire out the job instead of trying to do this myself because even with reservations it means nothing.

BRANDON D. 
Rating:
1.0

Once I reached to the drop off and notified them the wiper is not working, the associate looked at me and say "ok". And didn't even respond any feedbacks or care. Very unpleasant experience ever.

Young K. 
Rating:
3.0

Not greeted or acknowledged for first 10 minutes after office entry. Same when I returned equipment.

DEXTER S. 
Rating:
1.0

I had such an awful experience checking in. The representative that checked me in took FOREVER! 30 mins to check in is RIDICULOUS!!! Not only was she slow but literally kept falling asleep at the desk! (multiple times) As well she continued to eat her food in front of customers and would stop her typing in the system to take a bite of her food. I was asked for 1st floor or 2nd. I picked 1st and she assigned me 2nd as she was not paying attention due to falling asleep. I as well rented a 5 X 10 X 8 and she gave me a 5 X 5 X 8. Worst experience EVER! Now I have to waste time out of my day to go back to the uhaul and switch it to the correct storage I was supposed to have in the first place

Brandie V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK T. 
Rating:
5.0

Customer did not leave a comment.

ROCKY B. 
Rating:
1.0

The employees were neither friendly nor helpful. The app is basically worthless. Asking for a phone # when you already two, stopped us dead in our tracks. What could have been a 20 minute pick up turned in to an hour and 10 minutes.

Larry B. 
Rating:
3.0

Customer did not leave a comment.

CHRISTY H. 
Rating:
5.0

Customer did not leave a comment.

Hai C. 
Rating:
2.0

I received several emails and text messages to check-out via app, but was then told that the virtual check-out does not work in this case. All data had to be typed-in again manually, again wasting everyone's time.

andre W. 
Rating:
5.0

Customer did not leave a comment.

RICKY JAY D. 
Rating:
3.0

Customer did not leave a comment.

Wesley G. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
3.0

Truck that i used was unsafe, as i was driving, driver side door opened all of a sudden. Unsafe

MARTHA P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paula F. 
Rating:
5.0

The website for self-check-in is terrible. Upon submitting my picture of the fuel gauge and odometer, it would just reload that same page with no way to progress to the next step. An excellent way to make sure they get to charge you an extra $20 to check it in for you!

PAUL L. 
Rating:
5.0

Customer did not leave a comment.

CELESTE H. 
Rating:
3.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Great staff! Super helpful and friendly.

David C. 
Rating:
5.0

Great service, honest, and reliable, quickly in and out.

ERIC P. 
Rating:
5.0

Customer did not leave a comment.

Rachel B. 
Rating:
3.0

Lady at the counter was nice and professional, but only one person at the counter when I was there. Checking out on line was of no value at all since I still had to stand there and wait. No one came out to hook up or inspect my trailer. I found it myself, hooked it up myself, and after waiting another 20 min to see if anyone would come outside, I left and did my business. No problems with the trailer, but I would use another company if I had the opportunity.

Mark B. 
Rating:
4.0

Helpful. But got a call on day 6 of my trailer rental asking for an update on when I would return it when I turned it in on day 3.

Adam B. 
Rating:
5.0

No improvement needed

David W. 
Rating:
5.0

Kind employees!

Megan J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RICKY T. 
Rating:
4.0

When it comes to the location itself, other than not including the furniture blankets I ordered, the truck was clean and the staff was friendly. That's why the location gets 4 of 5 stars. Uhaul corporate, on the other hand, deserves 0 stars and whomever developed their mobile app should have all access to electronic devices revoked. In using the app, you get as far as holding the keys in your hand and locating the correct truck...then you have to wait for the rental to be approved? How does that process make any sense whatsoever? Like giving someone a firearm BEFORE the background check. While doing the right thing and waiting 30+ minutes for the rental to be approved, you're given the opportunity to chat with an agent. This task is incredibly difficult as the text box doesn't relocate when the keyboard is activated, so it's hidden the entire time you attempt to type. EVERY chat window within the app behaves this way. I've never had a more-frustrating experience. Next time, I'll take out a loan and buy a used box truck off Craigslist.

Chris J. 
Rating:
4.0

My only concern was one of the tires seem dry and old and when I mentioned it to the manager, he stated that because this was a one way rental and it did not belong to him he could not swap me or give me a new mounted tire. he did mention to me that your road side service assistance was very fast and great in case the tire would fail. It did not fail and I made it fine to Wisconsin

Leobardo V. 
Rating:
5.0

Staff it better. The team there was excellent. But you need to up your payroll. And don't go blaming the site manager's scheduling. I visited more than one location. Staffing was low at each.

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

Nick C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AKUA A. 
Rating:
5.0

Great customer service

EBONY N. 
Rating:
4.0

I dropped off the trailer before this location was open. I have used this location several times in the past with no issues.

Walter A. 
Rating:
1.0

If you don't have a certain size truck at least give a discount for the next size up. Almost paying 200 dollars for a truck for 3 hours is ridiculous. I did This in Bremerton and it only cost me 50 dollars.

DEMETRIUS L. 
Rating:
5.0

Great customer service and super friendly employees. Ashley was great to work with and professional. Will be returning and recommending for friends and family.

NICHOLAS C. 
Rating:
5.0

I could not sign in when I pulled up to the location to do my check in / pickup process before the store opened. I kept receiving error messages when I tried to create an account or sign into an account. I had to wait for the store to open and that did put a delay in my project that I was working on.

NAOMI N. 
Rating:
4.0

Customer did not leave a comment.

Cleo F.  |  Overall Experience 
Rating:
4.0

Paint clearer row indicators

Damian S. 
Rating:
5.0

Customer did not leave a comment.

AKUA A. 
Rating:
5.0

Customer did not leave a comment.

AMANDA W. 
Rating:
5.0

Nothing. Excellent every visit!! Thx Diana

DIANA W. 
Rating:
3.0

Keep your promise returning a customers phonecall, we waited for a call back that never happened.

RONALD J. 
Rating:
2.0

From pick up to drop off customer service at best was a 1. I have come to this location many, many years to rent trucks and have always found the team was very helpful, having the truck brought around and the send off was great customer service. Drop off was pleasant as well. Today's visit 05/12/2021 was at best TERRIBLE. District manger was on site and assisted me, very below customer service and from beginning to end not helpful AT ALL! Terrible example to the fellow employees. I will certainly rethink before visiting or referring this location in the future. Remember...the customer ALWAYS chooses to do business with your establishment, aim to ALWAYS provide a great lasting experience so they choose to spend their hard earn money with your establishment. When you know better, aim to do better.

SOPHIA W. 
Rating:
2.0

we arrived 20 min late and they notified that we would only have the 4-hr slot from the time we originally booked, because they were very busy. Well, they had 7 other trucks of the same size both when we checked in and out. We arrived on time for checking out, since they insisted on this; however, they were not in a hurry to do the check out and we had to wait 15 min until they showed up. The truck doors were very hard to close and the low pressure tire light was on during the entire trip. This has not been a great experience

ISABELLE B. 
Rating:
5.0

Everyone was so helpful and felt like friends. It was a pleasant experience. Thank you

Catherine E. 
Rating:
1.0

Reserved a 26' truck for an out of state move two weeks ahead of time and the day before Jennifer called and told me they only had a 20' available unless I wanted to drive 2+ hours the wrong way to pick it up. When I explained we reserved the exact size truck we needed Jennifer became very snotty on the phone and told me "my agreement was based on availability and I had to option to pick it up at the other location." Customer service was non existent. Because of this we had to make a second round trip to complete our move. Will never use uhaul again Rent with enterprise or budget if you want to get it done without the problems.

Glenna B. 
Rating:
5.0

My first time renting with uhaul and they answered my questions and were very nice and respectful to me the entire time. Will definitely use this location again!

ANA P. 
Rating:
1.0

I reserved my trailer online and when it was time to go pick it up they didn't even have it. They sent me to another location to get it and they also didn't have it. I had to go to a third location to get the trailer. At the third location they were rude and acted like it was my fault. I was the only customer there any still had to wait 30 minutes in my truck to have them connect it and get their pictures. I got no texts or emails telling that I would have to go any other location to get my trailer and not one apology or discount offered from anyone at any location. Worst experience EVER!

JOHN S. 
Rating:
5.0

the folks were very helpful. There was a problem with my electrical hookup and the associate new just how to fix it. The return was easy and fast.

ANTHONY G. 
Rating:
5.0

Customer did not leave a comment.

REBECCA F. 
Rating:
4.0

Make sure equipment is available when you have a reservation. The check engine light was on and no one address it or said anything about it.

ANTHONY N. 
Rating:
4.0

The young man helping us was informed of what we needed to tow our vehicle properly and helped us purchase those items, hook up to the trailer and made sure everything was working properly. We will use this store again for future needs.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
3.0

Prices are a bit high. Also there should be one swipe for check in and opening the door not two.

Stephanie C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anna R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angelo L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaliyah G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marie S.  |  First Impressions 
Rating:
5.0

Have used this specific location for the last couple years for my moving and storage needs. Everyone is friendly and always very helpful, makes moving a little less stressful. The store is always stocked with many useful supplies. The price is reasonable for what you get and the move out process is very easy. Will definitely be coming back for any future moving needs!

Julia C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary M.  |  Overall Experience 
Rating:
5.0

Due to a burst pipe which caused some water damage, our belongings were moved to a new unit. This was handled very smoothly and quickly. Staff was professional, organized, personable and extremely efficient.

MARIE W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

anetra d.  |  First Impressions 
Rating:
5.0

I cannot say enough good things about U-Haul from Colorado Springs, CO. to Aurora, CO. . I struggled to keep my end of the move together, due to life beyond my control if something was to go wrong it did. Murphy's law was crashing in on me from every direction. Yet, somehow U-Haul stood beside with change after change and every request I made, there were many. I wish I had everyone's name so I could mention you personally. U-HAUL ROCKS!!! Than you for not letting me down. Cindy Cunningham

Cindy C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deja H.  |  Overall Experience 
Rating:
5.0

Thank you so much for your excellent service and making my move and need for storage so easy and convenience. You saved me!

dawn j.  |  First Impressions 
Rating:
5.0

Very helpful.

Lolita A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca M.  |  Overall Experience 
Rating:
1.0

Manager was very rude and not helpful at all, other employees was ok! I will never use this uhaul storage again!!!!

Pamela K.  |  Overall Experience 
Rating:
3.0

Check in process was extremely slow. All the personal contact questions were way too invasive. The clerk called my emergency contact without even asking me. He disturbed my 90 year father.

Joseph B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dorian D.  |  First Impressions 
Rating:
5.0

Every employee was professional and helpful.

Tae K.  |  Overall Experience 
Rating:
1.0

I experienced an issue with the storage facility where upon checking my unit the lock would not open with the key. When I involved one of the staff members (Kimberly Cole) about the issue, which she nonchalantly prompted that my lock may have been tampered with and suggested how to get the lock off with a tool. Once that was unsuccessful, the on duty manager (Brandellyn Cunningham) stated that to gain access to my belongings I would need to call a lock smith since they did not have anything to cut the lock with on-site, which she assured I could be reimbursed or credited for the $89.99 if I brought my receipt. I inquired about the refund/credit and having management check security footage to ensure my lock was in fact tampered with and to consider relocating my belongings. But instead I was given the run around each time I tried to get in touch with the General Manager, Robert. Overall, my experience with customer service at this facility was very poor and my concern for the safety of my belongs was never met.

Amber W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah T.  |  Online Move In 
Rating:
5.0

The manager George went above & beyond to honor the reservation I got through getting a rental, after the rental customer service representative would not honor the deal. George truly saved the day. THANK YOU GEROGE

Jennifer W.  |  First Impressions 
Rating:
3.0

The facility was fine, the employees are not the best. Sometimes they are rude and the service is always slow. It does not seem like the employees like each other and get along. One employee asked another employee for help because she did not know how to do something and the other employee end up being very rude to her.

JESSICA F.  |  Overall Experience 
Rating:
5.0

Customer service was great. Followed all Covid procedures.

Marlene W.  |  First Impressions 
Rating:
5.0

Ms. Nicole Pixley and Ms. Frand (I'm shortening that because I didn't get her full name), were awesome! They made the whole process smooth and easy. The access hours for the storage unit without after-hours access was not all that convenient and paying extra for after hours access was not convenient, but other than that, I really appreciate how easy U-Haul made the move.

Aneesh J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth G.  |  First Impressions 
Rating:
4.0

Super super employees. Super helpful. Super nice. Super place.

Donna P.  |  First Impressions 
Rating:
1.0

I was one day late and came to clear out and was told i owe for the whole month? To pay for a month i cant and wont be using? Is Uhaul that hard up for income? Up yours you cheap a ss es.

Scott C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R.  |  Overall Experience 
Rating:
3.0

Would have stayed there but the price kept going up being a long time customer you should have discounts or something long those lines for the customers that have been there for years.

FRANKLIN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donna c.  |  Overall Experience 
Rating:
5.0

The service was excellent 10/10 would recommend.

Brian T.  |  First Impressions 
Rating:
5.0

I was very pleased with how polite everyone was. I particularly appreciated Nicole's patience in explaining why she needed additional contacts on the account. She explained everything slowly and efficiently, and then she walked us over to my storage and showed how everything worked. I do want to share when I first called the lady who answered the phone was very nice and helpful given that things changed for me just that day and I needed a truck, moving help and a storage unit. A special thank you to Brad from Movely for getting me 2 very nice movers! Thank you all so very much!

CAROL M.  |  First Impressions 
Rating:
1.0

There’s was line of people waiting for services and the manager was just walking around not helping the one clerk assistant the customers. That’s bad business.

Larry P.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

donna c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyler Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyler Y.  |  First Impressions 
Rating:
2.0

Rude staff one lady from behind the desk got into a loud argument with customer which ended up escalating with police showing up.

MICHAEL C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda E.  |  Overall Experience 
Rating:
1.0

Customer service sucks

jasmine l.  |  Overall Experience 
Rating:
4.0

After snow storms the parking lot and the area going into the storage was never shoveled customers would have to walk the the snow and on ice to get into the building. But the area into the store was clean

DEBBIE O.  |  Overall Experience 
Rating:
5.0

Friendly and very helpful. Thank you to Justin for taking care of us.

PHILLIP R.  |  First Impressions 
Rating:
5.0

All good; thank you!

natalie B.  |  Overall Experience 
Rating:
5.0

Thank you!

Lucille T.  |  Overall Experience 
Rating:
5.0

I had confidence that all my belongings was safe and the people are very friendly and the price is right thanks so much U-Haul

David W.  |  Overall Experience 
Rating:
5.0

Never had a problem . Everyone is helpful and everything is very clean 👍 would recommend u-Haul on 750 S Buckley Rd. Thanks guys!!

Kaleshia P.  |  Overall Experience 
Rating:
4.0

NA

Stephen B.  |  Overall Experience 
Rating:
5.0

.

elis r.  |  Overall Experience 
Rating:
4.0

None

Barbara E.  |  Overall Experience 
Rating:
2.0

It was a clear in your face nickel and dime ripoff to demand I pay insurance for my pretty worthless stuff when not wanted and having to buy a lock you demand instead of using a lock of my own.

Jamie M.  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff. Facility was well maintained and convenient/easy to use. I would recommend this location to family and friends!

Steven B.  |  Overall Experience 
Rating:
5.0

Jared helped me and everything was perfect.

DESTINEE B.  |  First Impressions 
Rating:
4.0

All went smooth. Good customer service

Kent S.  |  First Impressions 
Rating:
3.0

Everything was great, however, the entrance to the facility was often busy and other renters sometimes clogged the entrance way, making it hard to load/unload

TOM S.  |  Overall Experience 
Rating:
5.0

I really appreciated how easy it was to make my payment over the phone. And all employees were very friendly.

frankie e.  |  Overall Experience 
Rating:
1.0

Elisha provides excellent customer service. Unfortunately her coworkers do not. Two of them are most rudest individuals I’ve encountered how they speak to other customers. One of them is the manager.

Sen C.  |  First Impressions 
Rating:
5.0

Very professional

Gregory H.  |  Overall Experience 
Rating:
5.0

The only thing is there was a place to leave furniture that was lightly used we put some really nice stuff there and was told we could not do that. Other then that the staff was nice .

Michael R.  |  Overall Experience 
Rating:
5.0

👍

Langston C.  |  Overall Experience 
Rating:
5.0

As always I am a satisfied customer

Maria D.  |  Overall Experience 
Rating:
4.0

Great place with great staff!

Sam L.  |  Overall Experience 
Rating:
1.0

Lost my accont

Shawn F.  |  First Impressions 
Rating:
5.0

Convenient, fast and friendly service!

Natasha J.  |  Overall Experience 
Rating:
4.0

The staff and facilities were good. The computer reservation system needs work. Showed me as being in a storage unit but I'd cancelled it before ever moving in. But I kept being billed. Finally fixed.

Mark M.  |  Overall Experience 
Rating:
5.0

None

Jerome W.  |  Overall Experience 
Rating:
5.0

thank you for being around

glenn g.  |  Overall Experience 
Rating:
5.0

Having a storage unit already available at the end pf the move was TERRIFIC! The $0 rent was even better!

Dominique B.  |  Overall Experience 
Rating:
5.0

none

GLORIA C.  |  Overall Experience 
Rating:
5.0

Justin is Awesome!!!

Donald B.  |  Overall Experience 
Rating:
5.0

Allways good Service

GREGORY O.  |  Overall Experience 
Rating:
5.0

The staff were so helpful & attentive to detail, especially Justin G., the GM. He helped us pick a better moving option that was perfect for us; these guys are moving experts! Definitely coming back!

Betty R.  |  First Impressions 
Rating:
5.0

Justin & his staff maintain a very clean facility & are really interested in working with their customers to provide a great experience, whether renting a storage unit or a truck. Highly recommend!!!

linda k.  |  Overall Experience 
Rating:
5.0

Clean room and great customer service

ulik a.  |  First Impressions 
Rating:
4.0

N/A

KENDRA W.  |  Overall Experience 
Rating:
4.0

I used a storage unit for more than 3 years. The only trouble I had was the latch to lock the unit it was hard to open and close.

CHARLES L.  |  Overall Experience 
Rating:
1.0

normally east and great and have used this place many times for a long time they screwed up my move. Cost me 100 won’t see again and made me wait at drop off for over an hour due to U-Haul mistake

colt w.  |  Overall Experience 
Rating:
5.0

It was as good of an experience as it could be.

Sam L.  |  First Impressions 
Rating:
5.0

The spaces are limited by the cement pillars, thats a minus. Huge shout out to the staff, however! They are friendly, fun and and super engaging.

Cesar C.  |  First Impressions 
Rating:
5.0

Prices were too high.

Tranay T.  |  Overall Experience 
Rating:
5.0

Ok if I could give this location, Justin and the rest of the staff 10 stars I would. They went beyond great customer service. Their help in planning and executing a cross country move was a huge help.

barbara r.  |  Overall Experience 
Rating:
5.0

Very helpful staff

DAVID A.  |  Overall Experience 
Rating:
4.0

Thank you

Donell W.  |  Overall Experience 
Rating:
4.0

The parking lot is trashy and the snow and ice accumulation was dangerous....ice falling off the roof and gutter was dangerous....the parking lot needs to maintained better.

carmen f.  |  Overall Experience 
Rating:
5.0

Great service!

SUSAN S.  |  Overall Experience 
Rating:
5.0

The Staff is polite and professional, the facility is very clean, and I so appreciate the area where you can leave things you have no use for.

Tracy A.  |  First Impressions 
Rating:
5.0

Justin is a good Manager to work with. Have been having some medical issues and he is understanding in helping me out.

REBECCA T.  |  First Impressions 
Rating:
5.0

Efficient, friendly, and helpful!

NICOLE K.  |  Overall Experience 
Rating:
5.0

The Manager Josh was awesome!! Answered every question i had, showed me what options i had as far as trucks and storage. Also gave me a quote for my long distance move. Best customer Service by far!!!

cherry t.  |  First Impressions 
Rating:
5.0

This facility was ideal. I always felt safe and felt like my possessions were well stored.

Donna B.  |  Overall Experience 
Rating:
4.0

My experience was very pleasant here. I had a unit for 4 years and never had any issues.

VICKI Y.  |  Overall Experience 
Rating:
5.0

I drop off tuck at1527 Greeley on Saturday 4:30pm...

tommy a.  |  Overall Experience 
Rating:
3.0

All staff were very helpful with questions. Like that you can call pay over phone or go in. Online is also available. Only problem was the lights in hallway were out. Made it hard to see .

Diana C.  |  Overall Experience 
Rating:
5.0

Everyone was so helpful to us during a difficult time with my husband's medical emergency. Can't thank you guys enough for your kindness! You rock!!

BRUCE K.  |  Overall Experience 
Rating:
5.0

great people and place

Neal L.  |  Overall Experience 
Rating:
5.0

Friendly and professional after our 1700 mile drive.

Jim s.  |  Overall Experience 
Rating:
5.0

Safe and spacious place to store your belongings. The staff is very nice and helpful.

ronai r.  |  Overall Experience 
Rating:
5.0

My husband had a medical emergency on the road and we ended up having to turn around and store our stuff. The guys here went above and beyond to help us in a very trying time.

BRUCE K.  |  Reservation 
Rating:
5.0

They are very nice and friendly

lucrecia p.  |  Overall Experience 
Rating:
5.0

Manager, and employees was very friendly and helpful with all my needs!

Pamela K.  |  Reservation 
Rating:
5.0

Helpful & love continued support! Blessings & Happy Holidays All ❤️

lynda r.  |  Reservation 
Rating:
5.0

Would use again

CHARLOTE A.  |  Overall Experience 
Rating:
5.0

Did not Haber use the storage.. Everything worked out thank you

karon w.  |  Reservation 
Rating:
3.0

The latch to my locker was extremely difficult to open, appearing to be damaged. I was billed for a full month having used the locker for only 16 days. I was informed that UHaul does not pro rate.

Robert R.  |  Overall Experience 
Rating:
5.0

The check out process went very well. They were very thorough in going over the truck. . The check in process was just as easy. Took less than 5 minutes. Would recommend them

sheila e.  |  Reservation 
No reviews have been submitted for this location.

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