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STACEY S | First ImpressionsSelf Storage Units in Aurora, CO, 80017
U-Haul Moving & Storage at Buckley Rd
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
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$89.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
![Example storage unit layout]()
Small
5' x 5' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $99.95 Per Month
-
![Example storage unit layout]()
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
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$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $129.95 Per Month
-
![Example storage unit layout]()
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$209.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $209.95 Per Month
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Always a great experience when I use this location. I don't use any other locations. Management's customer service cannot be beat! General Manager handles any issues that occurs with great customer service!
Chantel J | Overall ExperienceI had a truly disappointing and infuriating experience with U-Haul’s storage facility—largely due to the blatant abuse of power by the General Manager. Initially, my unit was in poor condition, but the real issues began after I submitted a complaint about construction materials left in my space. Rather than addressing the concern, the GM took punitive action, restricting my access without warning or justification. I specifically rented an exterior unit with 24-hour access—a service I paid for and relied on. That access was suddenly revoked following a minor issue with my lock (which U-Haul does not provide, per their own policy). Instead of assisting me, the GM had my unit locked and refused to help. I was left waiting for hours during business hours while staff ignored the situation. When no resolution was offered, I had no choice but to cut the lock—with permission. What followed was nothing short of vindictive. Rather than resolving the issue reasonably, the GM stripped me of my paid access and imposed an arbitrary punishment: only two 30-minute visits during office hours. This was not only a breach of contract but a deliberate exertion of control, disregarding my circumstances entirely. Attempts to speak to him directly were met with outright dismissal—he was present, visibly relaxed, but refused to acknowledge my concerns, as if my situation was beneath him. His unchecked authority directly cost me a job, as I could no longer retrieve what I needed at the hours I paid for. Beyond his treatment of me, his overall behavior toward customers was deeply concerning. He regularly occupied the **only** handicap parking spot at this busy location—not out of necessity, but pure entitlement—forcing elderly and disabled individuals to struggle across the lot. Meanwhile, I was treated like an inconvenience rather than a paying customer, forced to check in like a child just to access my own belongings. To make matters worse, the district manager later informed me that complaints against the GM **do not matter**—because he has absolute authority over every decision. If he says something, it becomes fact, regardless of evidence or contract terms. This is a dangerous precedent for any business, effectively silencing customer concerns and ensuring no accountability for misconduct. The other staff members were professional and courteous, despite working under such toxic leadership. However, given this GM’s unchecked power, disregard for fairness, and outright hostile treatment, I strongly advise others to **think twice** before storing their belongings here. I am not seeking compensation for the sake of a freebie—I am demanding accountability for the services I paid for and was denied. U-Haul must **re-evaluate its leadership and ensure customers are treated with professionalism, respect, and fairness.** If the company allows individuals like this to operate unchecked, then customer trust **means nothing to them.** I will be filing with BBB, ATTORNEY GENERAL AND WHERE EVER IS NEEDED FURTHER IF AFTER SENDING THIS NO RECOGNITION OR ACCOUNTABILITY IS TAKEN.
joshua d | Overall ExperienceFriendly staff, smooth service
NABRASNIK W | First ImpressionsVery easy to access like security on premises
Eileen M | First ImpressionsIt was a great experience. These guys got me unloaded, ready to move in. And they helped me switch my reservation from another location to this one. It was fantastic.
Dennis S | Online Move InThank you 👍
Claudia R | Overall ExperienceGreat customer service! The General Manager is excellent!
Chantel J | Online Move In