Customer Reviews for U-Haul Moving & Storage at Capital Circle Northwest

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage at Capital Circle Northwest

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

michael c. | First Impressions |
Rating:

Customer did not leave a comment.

Wendell M.
Rating:

The return location was wrong from I had ask for. This could have costed me a lot of money but the drop off location made it right for me.

Michael D.
Rating:

I emptied the contents of my U-Box 3-4 days before my bill was due (2-18-21) yet funds were still taken from my account. Please refund the $69 back onto the card you have on file. If you see any discrepancies feel free to call me at 850-326-0327.

Tanisha H. | Overall Experience |
Rating:

The staff was awesome

MARK W.
Rating:

the drop off address on my receipt had the address as 1000 W 15th street Panama City. That address is a vacant lot in a poor neighborhood 5 miles from the real drop off location. (try that with a trailer!!!!) Should have been 10001 according to the guy at the drop off when I finally figured out where it was. I was pretty stressed out by the time I got there. Mark W

Ronald M.
Rating:

everything was good

Scott B. | Overall Experience |
Rating:

The storage facility was very clean and well secure. Staff was courteous. I would highly recommend.

KENYA G.
Rating:

After reviewing my bank statement with my attorney and the bank it shows after I paid someone in your location ran my card a second time charging me twice . I will going to the location to speak with the manager. I was customer number 7 who went to that location from the state having this done to them. I will get this resolved.

GEORGE B.
Rating:

Nothing

Lavetta H.
Rating:

Customer did not leave a comment.

Navell A.
Rating:

Customer did not leave a comment.

DEBRA R.
Rating:

Customer did not leave a comment.

Tim V. | Overall Experience |
Rating:

The staff, especially Jessica Wass always rude. Extremely unhelpful. When we would explain situations and say hey we have cancer and have been in the hospital we were met with not our problem you need to pay your bill y'all just don't like paying bills or other nasty statements like this. My very favorite was the very last call on the 27th of January when I picked up the phone to answer and before I could say hello Jessica was on the other end mocking me and how she thought the call would go. Our road has been very hard and long and this $94 storage was supposed to ease our minds. Your store made it to where I will never shop U-haul again. As my husband, is a disabled veteran we plan to to a great deal of travel into the years of our retirement. U-haul will not be a part of those plans in anyway.

Jennifer L. | Overall Experience |
Rating:

The manager was great! She was very helpful will recommend!!!

ELISA J.
Rating:

Customer did not leave a comment.

wanda A.
Rating:

Everything is just find The friendliness of the workers,just amazing

Ophelia G.
Rating:

The only thing is you should have it to where people should be able to rent with a prepaid debit card because not everyone have bank accounts or credit cards. That's my only issue.

Kathy H.
Rating:

I have rented from this location several times and the staff are ALWAYS responsive, super friendly, cheerful, and efficient. There are other locations closer to me and I will go here over all of them. Their inventory is HUGE!!!!! Never had a problem or less than stellar experience.

Kimberly D. | Overall Experience |
Rating:

The monthly costs is very expensive.

Kimberly D.
Rating:

The cost is expensive.

John F.
Rating:

Customer did not leave a comment.

Richara B.
Rating:

Customer did not leave a comment.

Roy P.
Rating:

The lady was accommodating and seems to enjoy her job. She is a keeper!

JOSEPH U.
Rating:

Customer did not leave a comment.

Arthur D.
Rating:

Customer did not leave a comment.

Harry H.
Rating:

I called the phone number first and they gave me 2021 Tennessee. That is the location I am rating. They would not accept the trailer even though the phone operator told me to take it there

STEPHANIE B.
Rating:

Customer did not leave a comment.

Charles M. | First Impressions |
Rating:

I was charged for an extra day when I was early turning in the uhaul. I was also charged $25 for a “cleaning fee” because I didn’t fold all of the moving blankets yet that information wasn’t told to me nor did I see that on the contract. So I was charged $89 AFTER I had already paid and my card was on file and the customer service representative didn’t tell me while I was in the store, she just charged my card. I had to call the customer support line and the issue still isn’t resolved. Worst experience ever.

Suzanne T L. | First Impressions |
Rating:

Customer did not leave a comment.

FAYE Z.
Rating:

Good customer service

Bobbie S. | Overall Experience |
Rating:

Very friendly and accommodating employees.

Monty G.
Rating:

Top notch , in & out in a flash. Very clean, great staff

STEPHANIE B. | First Impressions |
Rating:

The store clerk was wonderful and the manager was easy going.....

DOMINIQUE D.
Rating:

Customer did not leave a comment.

Molly M.
Rating:

Customer did not leave a comment.

Youal L.
Rating:

Customer did not leave a comment.

Linda S. | Overall Experience |
Rating:

Customer did not leave a comment.

MATTHEW P.
Rating:

Very helpful and quick service.

JACK C.
Rating:

Excelent service. I would highly recomend it!

cynthia D.
Rating:

Staff was great. Had to switch to 3rd vehicle before leaving lot. Staff said they'd address issues with other 2 vehicles asap. Could not get location share to work when I attempted to turn vehicle in after closing time.

DEBORAH O.
Rating:

We bought a pkg of bungee cords at the location. We were told they would work inside the truck. They did not fit through the gap on the side rails. Just wanted y'all to have a heads up on that.

RENE R.
Rating:

Customer did not leave a comment.

Dave T.
Rating:

Customer did not leave a comment.

Harold B.
Rating:

Customer did not leave a comment.

CYNTHIA R.
Rating:

Customer did not leave a comment.

George S.
Rating:

Customer did not leave a comment.

Harold B.
Rating:

Jessica allonce gave excellent customer service I highly recommend her

Juan H.
Rating:

No. Comments. All. Good. Great service

PATRICK M.
Rating:

Customer did not leave a comment.

Maria D.
Rating:

excellent staff very friendly I recommend them

JAIME G.
Rating:

Keep up the good work. Don't let your guard down. Appreciate your service!

LOUVERNE T.
Rating:

Nothing it was good

JOSEPH B.
Rating:

Customer did not leave a comment.

Kathy H.
Rating:

This location is THE BEST!!!! They personnel are always friendly, efficient, and try their best with each customer. The lot has TO S of equipment and it is easy to get in and out of. This is my preferred location even if it is not the nearest.

Tiamaya G. | First Impressions |
Rating:

The staff was very helpful and accommodating. I would definitely recommend them to anyone in need of equipment rental or storage!

Donald B.
Rating:

Customer did not leave a comment.

Douglas M.
Rating:

This review pertains to the Davis Hwy U-Haul location where I dropped the trailer off at. Whoever the female was that helped me check my equipment in was in need of customer service training. Was not a pleasant experience.

Ryan B.
Rating:

Customer did not leave a comment.

David R.
Rating:

Customer did not leave a comment.

Marionette T.
Rating:

Customer service needs to be improve.

BARRY D.
Rating:

Fast friendly easy

Christal B.
Rating:

I ordered a furniture dolly and a utilities pulley for pickup with the truck. when I arrived the store was sold out. When I asked how , I was told that “you didn't pay for it, just reserved if you want you can go down to the other one and do business there”. The comment was not necessary. As well as if I rsvp then Why was my items not there. As well as I was supposed to pick it up outside of business hours so why wasn't it already put in my trunk

David T.
Rating:

We can't say enough praise and thanks regarding the U-Haul service and personnel in both Tallahssee and Little Rock. Everyone made this move a breeze for us. We highly recommend using Uboxes as a way to save money during tour next move.

ANGELICA D.
Rating:

The staff at the front got into a bickering match while I was standing waiting for my keys. It was extremely awkward and uncomfortable.

Thomas B.
Rating:

Caution, This company will charge you twice for the Deposit amount only to have the original deposit come out later in the week. They also overcharged on mileage by nearly 10 miles.

bo C.
Rating:

It took 3 weeks for only 250 miles,. We have two little kids, during this pandemic, especially during winter, we need our stuff urgently, but it seems no one cares about our request after making multiple calls. Our boxes were arrived 7 days before the guaranteed delivery date, but the staff won't deliver them for you until the guaranteed date if you don't pay extra. The worst experience ever! If you have other options, please avoid using ubox.

ERNEST W.
Rating:

More Trucks

Tammy W.
Rating:

Customer did not leave a comment.

Alexandria W.
Rating:

It seemed a couple items were broken (plate set, shelf, picture frame) but for the most part, A lot of the items arrived intacked. They also approved my additionally needed UBox. Though it seemed to mess up the online tracker in the process. I wish I could keep better tabs on it online. =) Otherwise, it was a good experience with friendly assistance.

Jamie H.
Rating:

Customer did not leave a comment.

Keith W.
Rating:

Customer did not leave a comment.

carl M.
Rating:

The young man knew what he was doing and was very quick . I was in and out in less than 10 min. Thank You thank You

cheryl g. | First Impressions |
Rating:

They was very nice and helpful

Joshua L.
Rating:

Customer did not leave a comment.

Donna M.
Rating:

Excellent service! Customer Service and in person movers!!!

Gar V.
Rating:

Great ride with the cruise control.

Bill T.
Rating:

Laquandra Knighton is a great representative of your company. Friendly, helpful and efficient, she got me checked in and checked out in rapid order. Everything with the trailer went fine, though I would suggest adding a few more hooks for strapping, especially in the middle area on both sides.

DOROTHY S.
Rating:

Personnel was very Nice

Yexiel F.
Rating:

Customer did not leave a comment.

KARL P.
Rating:

I ordered a 18 foot trailer. When I went to pick up the truck and trailer it was A 16 foot trailer. After searching the lot he said there were no 18's available. This took over 20 minutes. Then he called around. And still couldn't find one. This took another 20 minutes or so. The waste of my time and his could have avoided by checking the order before hooking up the trailer and advising me of the change. All of this caused me many complications and change of plans.

Joe G.
Rating:

Very friendly

Darryl S.
Rating:

Customer did not leave a comment.

Henry J.
Rating:

Staff did an excellent job

Victoria M.
Rating:

This location always have professional and courteous service.

jorge M.
Rating:

Customer did not leave a comment.

Kathy H.
Rating:

everything ready. friendly service. HUGE inventory. easy in and easy out. really impressed!!

Heather S.
Rating:

Nothing

Kendra C.
Rating:

Customer did not leave a comment.

Errick D.
Rating:

Fast and easy!

Anglie H.
Rating:

Customer did not leave a comment.

Thomas H.
Rating:

Nothing....it was very good. Thank you

Timothy F.
Rating:

Customer did not leave a comment.

KENNETH P.
Rating:

Customer did not leave a comment.

PEGGY A.
Rating:

The young lady who helped me was very nice and knowledgeable about the services. She was helpful when I asked questions and when we brought the truck back the young man was also fast and nice.

JOHN D.
Rating:

Customer did not leave a comment.

Daniel A.
Rating:

Customer did not leave a comment.

DEONTE H. | Overall Experience |
Rating:

Customer did not leave a comment.

nekia R.
Rating:

Customer did not leave a comment.

Jordan B.
Rating:

I dropped the vehicle off at after hours. No staff to review on. But I would recommend a sign for the drop off box. It took me about 10 minutes to find it, that's if where I put the key was the drop off box.

Felita H.
Rating:

Excellent customer service workers

benita G.
Rating:

Customer did not leave a comment.

Kristyana M.
Rating:

Customer did not leave a comment.

Sheryl V. | Overall Experience |
Rating:

Great customer service

Jasmine S.
Rating:

Customer did not leave a comment.

Leo G.
Rating:

Customer did not leave a comment.

Raul R.
Rating:

Customer did not leave a comment.

Jack S.
Rating:

The clerk was great I don't remember his name

Shirley F.
Rating:

Customer did not leave a comment.

Carl Ann C.
Rating:

Customer did not leave a comment.

Leroy H.
Rating:

Nothing, ms.Laquandra Knighton is very professional and personable. Always a cheerful attitude, great representative for U-Haul.

willard B.
Rating:

Customer did not leave a comment.

Arlicia E.
Rating:

Customer did not leave a comment.

Charles W.
Rating:

Although we reserved this truck online for pick-up at Lincicome Wood Fixtures, 9231 Havana Hwy, Havana, FL 32333, the U-Haul Smartphone ap totally failed. Four different U-Haul employees were unable to make the U-Haul ap work through on-site and online support. We needed a code to unlock a box for the key to our truck. We wasted 3 hours trying to make this worthless U-Haul ap work. We finally gave up and drove 50 miles round-trip to Tallahassee to pick-up another truck. This delayed our trip departure by a day and forced us to incur one night's motel lodging. The U-Haul ap is clearly not ready for prime time. This software is an utter failure. U-Haul customers deserve better!!

Sen V.
Rating:

All great

Erica B.
Rating:

The process was quick and easy. The customer service personnel was very helpful and made the rental process very easy.

Satcha S. | Overall Experience |
Rating:

Highly recommend this U-Haul location. They were very friendly and very accommodating and had the utmost security at their facilities. My items felt safe at all times without any worry.

Sevaughn C. | Overall Experience |
Rating:

the staff was beyond courteous , very helpful, professional. I wasn't aware that U-Haul even rent storage spaces. I was very please. I would let everyone know about your services. Thank You

Lillian C. | Overall Experience |
Rating:

It was easy to move in and move out. The staff was helpful when I had questions. I’d use this place again in the future!

Heather S. | Overall Experience |
Rating:

Customer did not leave a comment.

Jamila L. | First Impressions |
Rating:

The staff were very helpful, one of the employees even offered to help me move my things

Courtney D. | First Impressions |
Rating:

Customer did not leave a comment.

dwight f. | Overall Experience |
Rating:

Customer did not leave a comment.

ANN MARIE B. | Overall Experience |
Rating:

Customer did not leave a comment.

Chris K. | Overall Experience |
Rating:

Laquandra is the best

Melanie S. | Overall Experience |
Rating:

Customer did not leave a comment.

Rylee C. | Overall Experience |
Rating:

Staff very helpful and kind!

Linda J. | Overall Experience |
Rating:

Customer did not leave a comment.

Yvette B. | Overall Experience |
Rating:

This location was super convenient! The front office staff was helpful and professional. I was able to complete the contract within minutes and able to move in quickly thereafter. While at U-Haul Storage, I was able to visit often and had no problems accessing my unit. My move out was just as easy - appreciated the quick timing of the whole process!

Maya B. | Overall Experience |
Rating:

Only compliant....when I needed help I pushed the help button & no one ever answered ever

Lauren C. | Overall Experience |
Rating:

The only issue I had was when I went to check out. The female employee was on her phone and none of the employees were wearing masks. She said I was all checked out and I asked “that’s it? I don’t have to do anything else”. She told me I was good to go. This employee had an attitude problem and I had a bad feeling that I wasn’t going to be fully checked out. I got a notice 2 weeks later that I was late for my payment even though I had already checked out. The associate who I spoke to when I called regarding this matter was very helpful and she got me officially checked out.

Haley H. | Overall Experience |
Rating:

Customer did not leave a comment.

Carol c. | Overall Experience |
Rating:

Customer did not leave a comment.

Cameron B. | Overall Experience |
Rating:

I was charged a late fee even though I informed and showed PROOF that fraud was found on my card and it was cancelled, so I had no way of paying.

mirmarie l. | Overall Experience |
Rating:

Customer did not leave a comment.

Francesco M. | Overall Experience |
Rating:

This UHaul place is great!!!! Everything was clean, employees were friendly and helpful and knowledgeable!!!! Every time we connected with the facility by phone each and every person was extremely helpful in answering our questions and completely fulfilled our needs and went above and beyond our expectations. The staff we came in contact with were terrific. A special Thanks to the manager Sherelle, what a fantastic person!!!!

Elizabeth K. | Overall Experience |
Rating:

Customer did not leave a comment.

MICHAEL W. | Overall Experience |
Rating:

Customer did not leave a comment.

Sylvia W. | Overall Experience |
Rating:

Customer did not leave a comment.

Cyndi B. | First Impressions |
Rating:

Customer did not leave a comment.

gabrielle v. | Overall Experience |
Rating:

Sharell was great and the two young men were great as well I can’t remember their name.

Monet M. | Overall Experience |
Rating:

Excellent customer service and courteous staff. Everyone, especially Laquandra made my moving experience very easy. Would definitely recommend this facility to others

Kierra W. | Overall Experience |
Rating:

Great customer service!

Suzanne T L. | Overall Experience |
Rating:

Customer did not leave a comment.

donna f. | Overall Experience |
Rating:

I used them for a home renovation. The movers loved the easy access. And I can say this was the easiest storage set up and use I have done thus far. Will be transferring my other storage over to U-Haul as soon as I have time! Sherelle Gavin was so nice and helpful! Thanks to all.

loretta w. | Overall Experience |
Rating:

Excellent staff service inperson and on the phone Rate100 plus

Bonnie N. | Overall Experience |
Rating:

Customer did not leave a comment.

Julie B. | Overall Experience |
Rating:

Manager was very helpful. I would recommend to anyone.

Yediydeyah Y. | Overall Experience |
Rating:

Complete customer satisfaction and service

Christina H. | Overall Experience |
Rating:

Customer did not leave a comment.

Karen B. | Overall Experience |
Rating:

Customer did not leave a comment.

Hannah H. | First Impressions |
Rating:

Wonderful customer service!!! I originally had a reservation for the 20th, and unknown to me if you do not check in after 24 hours of your reservation, it was cancelled. The U-Haul representative informed me of this, and was able to get me into a larger unit that same day, and was able to apply the same discount (1 month free) that I had previously used on my original reservation. Finding and accessing my unit was easy and effortless. AND it was so clean! 10/10!!!

MICHAEL W. | First Impressions |
Rating:

A little confusion about my reservation and the location. Worked it out though.

John S. | First Impressions |
Rating:

Great Service

Aaron M. | First Impressions |
Rating:

I had an incredible experience at this uhaul. Great facility and excellent customer service.

kelly p. | Overall Experience |
Rating:

the gm for this store was the rudest human i have ever met i will never do business with this place again and will make sure to tell everyone i know as well

Brian B. | First Impressions |
Rating:

Customer did not leave a comment.

Kymberlee D. | Overall Experience |
Rating:

No suggestions. No complaints. Everything was organized and pleasant.

Julie B. | First Impressions |
Rating:

Only negative to report is not being able to reach someone of the phone initially but I am sure this is not the fault of the staff. Once I did speak to the manager she was extremely pleasant and answered all my questions quickly.

Stephen H. | First Impressions |
Rating:

None of the staff were wearing masks when I came by to check in. Leon County has a face covering ordinance that states that an individual in a business establishment in Leon County must wear a face covering while in that business establishment. A customer also came in w/o a mask, and none of the staff asked that person to go back out and come in with a mask. I spoke to one of the staff persons about this, and he admitted he was aware of the ordinance. He stated that they are in and out all day long, and that the mask is not comfortable. Meanwhile, medical professionals treating COVID-19 victims are wearing masks daily along with additional PPE. Contacting the facility to try to resolve this will not be effective in my opinion, as the manager is likely aware of this and condones this behavior.

JACOB S. | First Impressions |
Rating:

Customer did not leave a comment.

roy c. | Overall Experience |
Rating:

Customer did not leave a comment.

Debbie W. | First Impressions |
Rating:

Sheri and Shrell was very very helpful.

Lauren C. | First Impressions |
Rating:

The customer service I received was amazing! Both girls were so sweet and nice. The girl who specially gave me the information on how to check in and showed me my unit was very helpful and nice. The original unit I got was too small (my fault) and she was able to switch me to a bigger available one and got me the new paper work quickly! She made my stressful moving day a breeze. Thanks again!

Precious P. | Overall Experience |
Rating:

Nice staff and they’re always really helpful

marissa p. | First Impressions |
Rating:

Customer did not leave a comment.

Sarah H. | First Impressions |
Rating:

Customer did not leave a comment.

shomari m. | First Impressions |
Rating:

Customer did not leave a comment.

Maureen W. | Overall Experience |
Rating:

Personalized care far above my expectations. Thank you

Jamie K. | Overall Experience |
Rating:

Sherelle and staff were very knowledgeable and professional. I was very impressed by the kindness and excellent service they exhibited. I would recommend this location.

Erin H. | First Impressions |
Rating:

Customer did not leave a comment.

Kymberlee D. | First Impressions |
Rating:

Laquandra was awesome! The facility was spotless.

donna f. | First Impressions |
Rating:

My visit to set up my account was smooth and effortless! I did try to use my access card right away, but it failed. I will call and Ck with management,as it may not be in effect until move in day(june 1) But very easy experience and look forward to a smooth transition! Thank you

Brandon T. | First Impressions |
Rating:

All of the staff were very friendly, helpful and knowledgable. It was beyond great customer service, it was a great customer experience. Sincerely, Brandon a rising 2nd year FAMU Pharmacy Student's Dad

Jennifer B. | First Impressions |
Rating:

Customer did not leave a comment.

India C. | First Impressions |
Rating:

Staff was very helpful

Phillip A. | Overall Experience |
Rating:

Easy and clean

David W. | Overall Experience |
Rating:

The manager out there is wonderful. She was always very nice and seemed happy to be there and happy to help. Give her a raise!

Delisa T. | Overall Experience |
Rating:

All staff members that I encountered were very friendly, quick, and helpful—going above and beyond. I would definitely use this facility again for my storage needs and recommend it to others!!!

katrina w. | Overall Experience |
Rating:

No access after 5p makes it difficult

Linda J. | First Impressions |
Rating:

I was very happy with my service today

Ruth M. | First Impressions |
Rating:

The staff was excellent very helpful and curtious

Lisa M. | Overall Experience |
Rating:

Very helpful. Very friendly. The facility was immaculate! Very well maintained!

james s. | First Impressions |
Rating:

Terrific location

Ycedrah W. | First Impressions |
Rating:

Sharelle and her assistant (can't remember her name but she mostly works in the afternoon) are the best. Always goes far and beyond to help and assist with my account. Love their positive attitudes!!!

lorraine a. | Overall Experience |
Rating:

I was very pleased to see every time I had to Visit the storage, it was always clean and safe. Thanks again for the security.

Melicia L. | Overall Experience |
Rating:

No

Arah J. | Overall Experience |
Rating:

My time requesting a U-Haul Storage was a breeze it took less than 10mins and the Staff was extremely helpful at the Tennessee x Capital Circle location. Even at move out they brought me waters!

JOAN M. | Overall Experience |
Rating:

Nice place; great staff!

Kelly S. | Overall Experience |
Rating:

We had a great experience

Jamene T. | Overall Experience |
Rating:

Thank you for keeping my property safe and secure.

Charles V. | Overall Experience |
Rating:

I was charged a late fee every month even though I was placed on “autopay”. I called each month to resolve the matter but there was still always a problem. Other than that everything was great!

Sarita K. | Overall Experience |
Rating:

I didn’t have issues outside of not having my auto pay set up as requested initially.

GARTH B. | Overall Experience |
Rating:

Great!!!!

Ruth A. | Overall Experience |
Rating:

No issues.

STEVEN Y. | Overall Experience |
Rating:

...

Olivia W. | First Impressions |
Rating:

They cancelled my res for 2 uboxs at 8 pm the night before (it incl. pickup) and they gave me a storage unit 30 min from my house the size of 1 Ubox. Had to pay for a truck rental. Rude & no apology

Michelle M. | First Impressions |
Rating:

N/A

Sebrena W. | First Impressions |
Rating:

Sharelle Gavin, General Manager, is a true professional and so are her staff. However, some of the other U-Haul stores were horrible. The 1150 Dogwood Dr SE, Conyers, GA 30012

Jacqueline B. | Overall Experience |
Rating:

Awesome team. Always readily available.

Christopher R. | Overall Experience |
Rating:

It was a very nice place . The employees were great. The security features definitely made me feel safe and that my belongings were secure.

Paul S. | First Impressions |
Rating:

Very helpful and courteous staff, clean and organized storefront and storage units, carts on loading bays definitely were a help. I feel good about leaving my possessions there for the summer.

KINGSLEY M. | First Impressions |
Rating:

Great service

Katoria W. | First Impressions |
Rating:

Great customer service, patience and helpful with explaining everything with ease

chiquetta p. | First Impressions |
Rating:

Great service

michael c. | First Impressions |
Rating:

Great management.

Mike Q. | Overall Experience |
Rating:

Just need access to storage with large opening doors after 7 pm too early

Marquita A. | Overall Experience |
Rating:

Clean place.

Mark K. | First Impressions |
Rating:

Insurance policy is terrible. You should be able to decline insurance. Two address policy is dumb. Most people only have one address.

JAMES S. | First Impressions |
Rating:

Sherelle was awesome

James c. | Overall Experience |
Rating:

Rental of a U Haul UBox served my needs perfectly could not have rented a better trailer for my needs elsewhere.

Delisa T. | First Impressions |
Rating:

The office clerks were very helpful, courteous, and respectful. I was very appreciative of their expertise and great customer service. I would definitely recommend this U-Haul office to anyone.

Stephanie F. | Overall Experience |
Rating:

I did not visit the storage facility because I used Uboxes for my move. They were stored at the facility for a little over a week. The driver who delivered my Uboxes, Shari, was outstanding!

Royal l. | First Impressions |
Rating:

Courteous, professional staff.

Ty S. | Overall Experience |
Rating:

The staff made me feel like a long time friend! Everyone was extremely helpful and the process for it all was made easy and smooth. Thanks U-haul ! ❤️

Quandra K. | First Impressions |
Rating:

Great experience ,easy process

Brian H. | Overall Experience |
Rating:

Very clean and safe place. Customer service was excellent

Thalia w. | Overall Experience |
Rating:

Very Nice Storage

Corya T. | First Impressions |
Rating:

This was the best experience. The young woman I for her name answered all my questions. I would recommend to anyone because of her.

Albert G. | Overall Experience |
Rating:

I was not happy because my box was red to go on 10 but was never ship . I keep call every day and I was toll ship that day . Most I will not use u box again

marta a. | Overall Experience |
Rating:

Everyone very friendly and helpful.

Salah G. | Overall Experience |
Rating:

thank u

Kevin J. | Overall Experience |
Rating:

Very helpful! Nice facility and staff

Linda H. | Reservation |
Rating:

I did NOT reserve a storage facility in TALLAHASSEE FL I requested one near PANANA CITY FL, But was told when I arrived that there was no available storage units!

tracy l. | Overall Experience |
Rating:

This storage company is very unorganized and I was overcharged several times

Orlando S. | Reservation |
Rating:

very good detail oriented staff and customer satisfaction

caleb e. | Overall Experience |
Rating:

When we 1st arrive ,went from one end was told To go to the other end then had to go back to the 1st area to finally get the U box rented , wasted about 1 hr , but finally got it

caroline c. | Overall Experience |
Rating:

Sherry went above and beyond contacting us and keeping us informed of our daughter’s delivery and pickup of her Ubox. She was very patient and professional.

Sissy G. | Overall Experience |
Rating:

Sharelle was most helpful and efficient!

john c. | Overall Experience |
Rating:

We are almost afraid to let this news out! This Uhaul place is the go to for us as long as our child Attends university. You can’t go wrong!

Roslyn T. | Reservation |
Rating:

Very helpful and accommodating!

Harold L. | Overall Experience |
Rating:

I am extremely disappointed in the way customer service has handled my experience. While the actual on site location was somewhat helpful, anyone I spoke to over the phone was clueless about everythin

Herline T. | Reservation |
Rating:

I am appalled at the fact that I made a reservation 2 months ago, for me to be told that there are no units and that my reservation is gone even if i had it they don’t have any place for me !

felisa b. | Overall Experience |
Rating:

Lost customers due to 1 emp. When asked why info was needed for quote, she didn't explain, but, placed me on hold w/no warning & didn't pickup again nor answered when I called back 5x. Talked to Mgr.

No reviews have been submitted for this location.

Back
To Top