Customer Reviews for U-Haul Moving & Storage at Collins & Green

2,052 reviews

2729 N Collins St   Arlington, TX 76006
(S Of Green Oaks Blvd)

(817) 461-1080

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(817) 461-1080

2729 N Collins St
Arlington, TX 76006
(S Of Green Oaks Blvd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Original location reserved did not have my rental as promised. The N. Collins location did a great job.

Gary B. 
Rating:
5.0

nice facility and great staff

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Paula R. 
Rating:
5.0

Customer did not leave a comment.

Faytra H. 
Rating:
5.0

Customer did not leave a comment.

Brenda J. 
Rating:
5.0

Great customer service

Jerry P. 
Rating:
5.0

Customer did not leave a comment.

Alvarez L. 
Rating:
5.0

Scott did an awesome job. He was very knowledgeable and very patient. And keep his great attitude on a crazy Saturday morning.

Patricia Y. 
Rating:
5.0

Staff was very kind and friendly. Thank You

Jaiden B. 
Rating:
5.0

Customer did not leave a comment.

Abdoul A. 
Rating:
5.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

LINIQUE G. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

I love the people that are running the place very intuitive and very helpful. They keep security at an all-time high.I really appreciate that it makes me feel comfortable being there and having my items stored there

Kim W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose V. 
Rating:
1.0

I will never use Uhaul again. I had a terrible experience.

Miechelle C. 
Rating:
5.0

Nice and neat place and friendly and kind workers and Manager.

Afram M.  |  First Impressions 
Rating:
5.0

Scott was so accommodating and helpful. Easy check in.

AMY C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kelly L. 
Rating:
5.0

Customer did not leave a comment.

Liz B.  |  Overall Experience 
Rating:
5.0

Rachel was a great help , God bless her !

TANYAH S. 
Rating:
5.0

The manager, Rachel, was a godsend. She was extremely helpful and went above expectations to help my family and to ensure we were satisfied with our move. I highly recommend this facility and appreciate Rachel for all that she did to assist and make our move smooth and convenient. I am beyond satisfied.

Latrista M.  |  First Impressions 
Rating:
5.0

I wish this store was closer to where I live, this is one of the cleanest, best kept neighborhood dealers I've seen. Thank you for making this one of the easiest, quickest UHaul truck rental transactions.

Deborah F. 
Rating:
4.0

Customer did not leave a comment.

Kyle P. 
Rating:
5.0

Customer did not leave a comment.

Lakisha G. 
Rating:
5.0

Rachael was really sweet and helpful

Shirronda W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teara S. 
Rating:
5.0

Customer did not leave a comment.

Cassandra P. 
Rating:
5.0

Rachel is amazing and her staff’s customer service was excellent. You can tell each member was well trained and supportive of each other and patrons. Very helpful and I would use their service again in the future if I need to. I am very appreciative of the help and service I received with Rachel and Uhaul on Green Oaks in Arlington.

Joshua L.  |  Overall Experience 
Rating:
5.0

Service was above excellent....

danny s.  |  First Impressions 
Rating:
3.0

I arrived at 9. They were barely getting my uhaul out from behind the gates. I get in, IT HAS 30 miles until empty! I needed it longer than expected so, they immediately charged me an additional $103.44. Plus the money I already paid at pick up. Then tried to say I owed an additional $78.54 at drop off!!! The receipt that I received after states I paid $78.54 which is not at all what I paid! So irritated with this whole process. It's insane how much I just paid for a uhaul for a day and a half.

Taylor M. 
Rating:
5.0

Customer did not leave a comment.

Steve O. 
Rating:
5.0

Customer did not leave a comment.

Paula S.  |  Overall Experience 
Rating:
5.0

Cleanest uhaul I've ever rented and the staff at the location were super friendly.

ERIN K. 
Rating:
5.0

Customer did not leave a comment.

LYDIA F.  |  First Impressions 
Rating:
4.0

Rachel was great!

Sonya C. 
Rating:
5.0

Customer did not leave a comment.

Brandon A. 
Rating:
5.0

Customer did not leave a comment.

Veronicka L. 
Rating:
5.0

The employees at the 2729 N Collins St U-haul location went above and beyond to make my experience with U-haul extremely satisfactory.

David H. 
Rating:
5.0

Excellent and unbiased staff. She spoke so calmly and respectful.

Oyin G. 
Rating:
5.0

Rachel is amazing. She was very attentive, polite, and willing to make sure my experience went smoothly. She complimented my smile calling me “pretty smile” which I had on my face from the ease and satisfaction of today's UHaul rental experience. I'll be sure to comeback and recommend this location. Signed, Shondré Patterson (aka Pretty Smile)

Shondre P. 
Rating:
5.0

This location rented me a vehicle tht was damage on the roof. I returned the vehicle n they tried to say I damaged the vehicle whn I returned it. I only drove the vehicle a total of 13 miles n n never damaged at all.Vehicle was in my site the the entire time wit no other vehicle near it. I explained thus to the manager whn I returned she said on no problem I believe u... later tht day it get a $300 charge on my debt card sayn it damaged it! Yea...NICE TRY! I will never rent from U haul again I spoke wit other people n they said they had the same scam ran on them.....I will speaking to someone on the next business day 😡 Unbelievable!

Derek T. 
Rating:
3.0

Customer did not leave a comment.

Deashley B. 
Rating:
5.0

Very helpful team of individuals who care !

Laroy C.  |  First Impressions 
Rating:
5.0

Friendly staff. My reservation was perfect. I made a mistake in checking the truck back in overnight and they handled it without a hitch.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

Richmond B.  |  First Impressions 
Rating:
5.0

Customer service is rare but this location didn’t lack! Very kind, informative and understanding

Kimberly L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Homer D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRAE P. 
Rating:
4.0

No comment

ETHEL B. 
Rating:
5.0

Customer did not leave a comment.

Harry G. 
Rating:
5.0

I really appreciate you guy's trough out the years and months that I've been doing business with you and I strongly would recommend your facility to any of my friends thank you guys

Ronald J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ricardo L.  |  Overall Experience 
Rating:
3.0

Had issues from the beginning. Reserved everything online and then they didn’t have anything ready when we got there. The guy told us he was only going to put a hold on the card for exactly what the uhaul was supposed to be which was $42 and change, the hold was for $100 and I’ve used uhaul a bunch of times so I know that isn’t right. Then we got a storage unit and that was a mess as well. Just over all not a good experience. The employees were super friendly but it almost seemed like they didn’t know what they were doing until we dealt with the corporate lady.

Gabriella P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOHN W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS N.  |  First Impressions 
Rating:
5.0

The two women who were there during my pickup were amazing. Their customer service is wonderful and I would recommend this location. The gentleman who was there also was very professional. Overall, great experience!

KASHMIA W. 
Rating:
5.0

Customer did not leave a comment.

NORA Z. 
Rating:
5.0

Thank you Rachel!

Steven O. 
Rating:
5.0

Customer did not leave a comment.

Carolyn T.  |  Overall Experience 
Rating:
5.0

The staff are very courteous. We had a great experience! Thank you!

Jordan B.  |  Overall Experience 
Rating:
5.0

Nothing i can think of.. thanks

Gail L. 
Rating:
5.0

Customer did not leave a comment.

HUIYU L. 
Rating:
5.0

Customer did not leave a comment.

LUZ N. 
Rating:
5.0

Rachel and her team always give me AAA+++ customer service and their facilities are top notch clean. I am a very happy lifetime customer.

Robert S.  |  First Impressions 
Rating:
5.0

No complaints.

PHILLIP M.  |  Overall Experience 
Rating:
5.0

Manager I met this morning was incredibly friendly, professional and courteous. Bravo!

VALERIE C. 
Rating:
5.0

Staff are friendly and very polite it is a joy to have such service.

Ryan P.  |  First Impressions 
Rating:
1.0

I had several issues with this storage. The cut the lock off my unit without my permission. They did not notify me they had made an error until I went to my unit and inquired why my key didn’t work. After that is when they informed me. In addition for several months they continued to call me asking If I had moved out because they had my information recorded incorrectly in the system. I do not trust this facility and would not recommend it to my friends.

Laura G.  |  Overall Experience 
Rating:
4.0

They were very knowledgeable and cool. The only issue I had was when returning I didn't get a receipt. When calling about it, they told me it was closed out but the copy of the receipt showed it had just been closed out at the moment of me calling which was a day after I returned it.

Jasmine L. 
Rating:
5.0

Customer did not leave a comment.

CHANDRASEKHAR Y. 
Rating:
5.0

Customer did not leave a comment.

JASON C. 
Rating:
5.0

Customer did not leave a comment.

FAITH I. 
Rating:
5.0

Everything was well done. Helpful staff, always available. Not one complaint.

HAROLD R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW A. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

JANICE C. 
Rating:
5.0

Customer did not leave a comment.

Dan D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ellen B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BEVERLY H. 
Rating:
5.0

Have more than one attendant available during peak hours.

Ryan W. 
Rating:
5.0

Excellent service, very pleasant gentleman running the operation

WILFREDO O. 
Rating:
5.0

Customer did not leave a comment.

anrejahnique w.  |  Overall Experience 
Rating:
5.0

The two ladies who work there are the best you have. They go beyond and above there duties. Very friendly and understanding and caring. Don't ever let them go there the reason I had a unit there. I appreciate there hard work.

BETTY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRINITY F. 
Rating:
5.0

Customer did not leave a comment.

Judy E. 
Rating:
2.0

I felt I was being overcharged for the product.

Jesus G. 
Rating:
5.0

Customer did not leave a comment.

Terri H.  |  Overall Experience 
Rating:
5.0

Great staff! Was very helpful with my needs. I moved out of the storage unit and I would not hesitate to store there again.

Charles M. 
Rating:
5.0

Great customer experience.

ISRAEL M. 
Rating:
5.0

Super nice rep! Equipment was clean, in good working order, and easy to rent & return. Thank you to the super nice staff at this location!

Edward T. 
Rating:
5.0

Customer did not leave a comment.

LINDSAY R. 
Rating:
4.0

Customer did not leave a comment.

TRINIDAD JOSE G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon O.  |  Overall Experience 
Rating:
5.0

Rachel was extremely helpful throughout this process. I’ve never rented a storage unit before and she was able to answer all my questions. I left knowing I choose the right place to keep my items safe and secure.

Claire R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
2.0

Customer did not leave a comment.

Trenna W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CELIA P. 
Rating:
5.0

Customer did not leave a comment.

JALEN H. 
Rating:
5.0

Customer did not leave a comment.

Suzanne J. 
Rating:
5.0

Professional service with a smile!

JESUS R. 
Rating:
5.0

Nothing, outstanding service, thanks!

Brett B. 
Rating:
5.0

Create on property parking for short term truck renters.

LEWIS H. 
Rating:
5.0

They made out move as stress free as possible. Kind, great customer service, clean, secure facility.

Andrew D.  |  Overall Experience 
Rating:
3.0

Very good

RUNGER L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERICA H. 
Rating:
5.0

Rachel and the staff were very friendly, professional, and accommodating.

Errol W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony D.  |  Overall Experience 
Rating:
5.0

Rachel Powell was excellent and her assistance In helping me to set up my storage unit at the Arlington facility was invaluable. Please make sure that you commend her for her customer service.

Robert D.  |  First Impressions 
Rating:
5.0

Manager was very friendly and hel

Gopalan S. 
Rating:
5.0

It was convenient, easy to locate and get moved in to and the customer service was second to none. Would highly recommend.

Andrew D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ashanti C. 
Rating:
4.0

Customer did not leave a comment.

HOward b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mario B. 
Rating:
5.0

Customer did not leave a comment.

Keith A. 
Rating:
5.0

Customer did not leave a comment.

Melissa M.  |  Overall Experience 
Rating:
5.0

Both ladies who work there went beyond to help me with everything concerning everything we had goan threw that day. Very very caring and helpful and understanding I love them I will definitely come back. I will tell everyone about this place. This world need more women like them . Thank you ladies yall are the best customer service women I have ever meat.

BETTY S. 
Rating:
5.0

I'm not sure of the ladies names that were there on 10/8 but they were both phenomenal. They really went above and beyond.

Harley N.  |  First Impressions 
Rating:
4.0

Had an issue upon checkin that our reserved 10x20 climate controlled unit was not available but we’re accommodated in two 10x10 units for now one of which is climate controlled.

Jim C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GHOD T. 
Rating:
4.0

Customer did not leave a comment.

SHARON M W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARTINA B. 
Rating:
3.0

Customer did not leave a comment.

Rodricka L. 
Rating:
4.0

Customer did not leave a comment.

RODRICKA L. 
Rating:
5.0

Great friendly service.

James N. 
Rating:
5.0

Customer did not leave a comment.

Tanyah S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Myeshia T.  |  First Impressions 
Rating:
4.0

The staff are very considerate and the facilities are well maintained.

SHAKUR S.  |  First Impressions 
Rating:
5.0

Fast easy and painless

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Ilianana M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lyndya F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ronald F. 
Rating:
5.0

Customer did not leave a comment.

Kristopher S.  |  First Impressions 
Rating:
5.0

Rachel is so friendly and helpful!!! She went above and beyond to help us out!!

Penny L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
3.0

Customer did not leave a comment.

Terik K.  |  Overall Experience 
Rating:
5.0

The experience was amazing! I had to rent three different trucks to move this week! All three times for pickup and drop off…it was effortless and stress free on my part! Thank you for making this a wonderful experience!!

Maleka G. 
Rating:
5.0

Staff is very funny and a pleasure to work with!!!

Errol W.  |  First Impressions 
Rating:
5.0

New management terrific!! I highly recommend!

John G.  |  Overall Experience 
Rating:
5.0

Really great and helpful staff !

Keaton H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheikh i.  |  Overall Experience 
Rating:
5.0

Nice place clean and the employees very good

Salvador P.  |  Overall Experience 
Rating:
5.0

Karen was an angela Rachel very friendly and understandable I give Karen five stars with her pleasant personality and her quick thinking ways on how to approach costumer needs my over all experience was a 10 when it comes to taking care of the customer solution and recommendations at this U-Haul facility

yolanda m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

The staff was very helpful we needed to upgrade our storage size and they made it happen no questions asked.

Jamie D.  |  First Impressions 
Rating:
5.0

Excellent workers.

Margaret W. 
Rating:
5.0

The customer service that the GM, Rachel gave us was over and beyond what she had to do. Several issues my husband and I were struggling over she was right there to show us how we could make it work. I definitely will pass the word along to family and friends!

karen m.  |  Overall Experience 
Rating:
5.0

Can't think of anything.

KRISTIE M. 
Rating:
5.0

Customer did not leave a comment.

LaPatrick B. 
Rating:
5.0

Customer did not leave a comment.

EMANUEL W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrae C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdullah K. 
Rating:
5.0

Both staff members that I dealt with (1 when I picked up the van & 1 when I brought it back) were extremely kind, fast and knowledgeable. The van was brand new and super easy to drive.

LONDON G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER L. 
Rating:
5.0

The staff are amazingly helpful and understanding. Thank you for everything.

Cornelia M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Will definitely use this place again

Eric P.  |  First Impressions 
Rating:
2.0

I reserved a 10x20 online at another location and they told me they did not have any available. He set me up with another facility and stated they had one. I get there they do not have one so now I am stuck paying for 2 10x10 units. I will never rent from Uhaul again once I close out the storage.

Trenna W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mayra C. 
Rating:
4.0

The only thing I could recommend is making it easier to modify the reservation once the vehicle is picked up. I wanted to change mine to drop off in the location I was at, but needed to go through customer service that required an excessively long wait and they couldn't help.

James S. 
Rating:
2.0

Facility is clean and has wide roads for big trucks. The owner, Karen, is great to work with; however, there is a weekend insite Manager that treated me very poorly to the point of yelling at me but maybe she was having a bad day. I don't know but it's not a way to treat people.

Jacob M.  |  Overall Experience 
Rating:
5.0

everything went smoothly, no complaints here

NATALIE P. 
Rating:
5.0

Customer did not leave a comment.

cassandra W. 
Rating:
5.0

Customer did not leave a comment.

JANICE J. 
Rating:
5.0

no comment

Calvin B. 
Rating:
5.0

Nice place

Salvador P.  |  First Impressions 
Rating:
5.0

Everyone was friendly and courteous and extremely helpful when needed.

TONI W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cate H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

miguel a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantell B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joan s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIJO V.  |  Overall Experience 
Rating:
5.0

Staff is very friendly and explained everything. Very helpful. Truck and storage was very clean and maintained.

WANDA W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chatney B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LENEA B.  |  Overall Experience 
Rating:
5.0

The manager is the nicest person I have ever rented from. She was very efficient and helped me get my sick neighbors stuff in a suitable unit and really cares about her customers. She is a asset to U Haul! I give her 20 Stars !

Tammy B.  |  First Impressions 
Rating:
5.0

Rachel did a great job and was very professional.

Jon L.  |  Overall Experience 
Rating:
4.0

Staff was friendly and helpful

SHARON M W.  |  First Impressions 
Rating:
5.0

Thanks for everything

Anthony F.  |  Overall Experience 
Rating:
5.0

Gloria was awesome! Great asset to the company!

LAURA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denis J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denis J.  |  First Impressions 
Rating:
3.0

Lost my original reservation. Finally got it solved.

joan s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yvonne j.  |  Overall Experience 
Rating:
3.0

Had an issue getting to my unit because other Tennant where blocking the driveway after hours and they didn’t move

Lina S.  |  First Impressions 
Rating:
5.0

The staff is very friendly and helpful.

Ricky B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TRINIDAD JOSE G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stella R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie T.  |  First Impressions 
Rating:
5.0

She was very nice & helpful

Electra R.  |  First Impressions 
Rating:
5.0

Rachel was very nice she had the answer to every one of my questions was helpful when I went from a 5+10 to a 10/20 unit she made the transition very easy an painless every time I have to 0

Rafael V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jon L.  |  First Impressions 
Rating:
5.0

Really nice

Terry H.  |  First Impressions 
Rating:
5.0

Rachel and the other lady were very nice.

Lori H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

teresita m.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

De Nia H.  |  Online Move In 
Rating:
5.0

Miss Rachel was very knowledgeable and friendly and gave me the best customer service ever I give her a + 100

Vanessa C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Erwin P.  |  First Impressions 
Rating:
5.0

None

PAUL L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica H.  |  First Impressions 
Rating:
3.0

It’s only average because I feel that some type of parcel refund showed be given when you don’t pay for the whole month. Thank you

Octavia F.  |  Overall Experience 
Rating:
1.0

Hello, my name is Andre Allen 248-795-4243 and myself and Keith Boyd are very upset about our experience. I was rented a box that already had a personal lock on it after having movers and everything show up to the storage that was also rented to me. I have had to take off work only to go to the office and be stormed out on and profanity used by Rachel the office manager. I am highly offended and seeking next steps!

Keith B.  |  First Impressions 
Rating:
5.0

Karen was very professional and a very pleasant personality

Sylvia K.  |  First Impressions 
Rating:
5.0

Rachel was so amazing, helpful and sweet!!

VAnessa T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ebony S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miriam R.  |  Overall Experience 
Rating:
5.0

Everyone was VERY nice & helpful. They all went out of their way to help me feel comfortable & welcomed. I appreciated them so much

janyse l.  |  Overall Experience 
Rating:
5.0

Moving from the country to the city was real stressful on me but U-Haul made it very easy and convenient to move and store my belongings

DELROSE LOUISA A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda t.  |  First Impressions 
Rating:
5.0

After everything I've been going through due to the winter Sara & her crew were EXTREMELY nice, patient & helpful. Something I wasn't expecting at all. Thank you SO MUCH

janyse l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAWN T.  |  Overall Experience 
Rating:
5.0

The ladies were very knowledgeable and helpful.

Michael rhonda S.  |  First Impressions 
Rating:
5.0

The staff was very helpful and nice.

Chablis E.  |  Overall Experience 
Rating:
5.0

The manager is excellent and super helpful and informative

Kim W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pagan H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charity C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony F.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Peter B.  |  Overall Experience 
Rating:
5.0

The Gibbs Family are going to miss Mr. & Mrs. Warren. They are great people to work with and I've enjoyed getting to know them for over 2+years. Valerie Gibbs

Valerie G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natlie W.  |  First Impressions 
Rating:
5.0

Great jib keep up this amazing job y’all do I was very pleased

Sonja O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexander J.  |  Overall Experience 
Rating:
5.0

Rachel has taken over as the manager of this location and it looks fantastic! All of the lighting on the campus has been upgraded and it's the brightest it has been in my 6 years of renting a storage unit there. Really bright and safe! And Sara does an excellent job at the front desk, helping me transfer from a 10x20 unit to a 10x10 unit to save a bit of money. She was kind enough to give me a lock, and we moved everything that evening, completing the project. Rachel was still on the premises at 8 PM (after closing hours) and processed the closeout of my old storage unit. Rachel and Sara - great folks!

BRYAN H.  |  First Impressions 
Rating:
5.0

The staff and entire team were always so helpful. Thank you for your kindness during trying times.

Jackie L.  |  Overall Experience 
Rating:
5.0

Very nice and overall good place

Angela G.  |  First Impressions 
Rating:
5.0

Rachel gave me outstanding service! She was genuinely concerned about UHAUL/company customer service and went the EXTRA MILE! She gets an A+++! Thanks, Rachel!

Patricia E.  |  Overall Experience 
Rating:
5.0

My local Uhaul is awesome!

Andrew J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Menique M.  |  Overall Experience 
Rating:
5.0

Very clean and nice place and staff always helpful

CYNTHIA N.  |  First Impressions 
Rating:
5.0

Everything is going well so far. The process has been easy. The site staff are friendly.

Patrick G.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Bronshay C.  |  Overall Experience 
Rating:
5.0

Very friendly, helpful and clean at all times.

Julie H.  |  Overall Experience 
Rating:
4.0

Very clean and very professional!

Asiah B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hattie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kara B.  |  Overall Experience 
Rating:
4.0

Other than a rusty, rat sized hole in the back of my unit, it’s all good.

Dorothy B.  |  Overall Experience 
Rating:
4.0

Mr. Warren was very attentive even though this office is small and super busy he made sure every customer was acknowledged and felt comfortable while they waited. And he is quite funny. 😊

Asiah B.  |  First Impressions 
Rating:
5.0

The staffs were very knowledgeable and very helpful.

ISHOR D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorothy B.  |  First Impressions 
Rating:
5.0

Nice people, easy process.

Brenda K.  |  Overall Experience 
Rating:
5.0

Everyone was really nice and helpful

Karla N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matthew t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H.  |  First Impressions 
Rating:
5.0

Great experience

Chris H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda and Gunnar K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica R.  |  Overall Experience 
Rating:
5.0

I never have problems at this location thanks for all your help

Monica H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica R.  |  First Impressions 
Rating:
5.0

Staff very friendly. Understanding and very polite. Manager very helpful! Thank you very much for all your help.

Maria M.  |  Overall Experience 
Rating:
1.0

Unit was broken into, it was several months prior to me finding out about it. The way I did was by me visiting my unit and the key wouldn't open the lock.

DEREK M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INSALA L.  |  Overall Experience 
Rating:
5.0

Warren and Linda Walter (on site managers) were excellent "hosts". They were helpful, knowledgeable, and accommodating. They led the charge for keeping the property clean and well maintained. They stayed on top of all security. The vehicles we rented were spotless. I think their demeanor led to a very well run operation. I can't say enough about them. We really appreciated the attention given to the property and always felt our goods were secure.

SUSAN W.  |  Overall Experience 
Rating:
5.0

I have used this facility for many years now and have not had any issues. I have been very pleased!

GORDON L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwen M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

uemika j.  |  First Impressions 
Rating:
5.0

The staff was very helpful.

matthew t.  |  First Impressions 
Rating:
5.0

Always friendly and helpful at this site !

Stacy R.  |  Online Move In 
Rating:
4.0

none

Jerry B.  |  Overall Experience 
Rating:
4.0

Well, just overall my experience with this U-haul facility was great, easy access, clean and well maintained, and friendly, knowledgeable staff. Thanks and God bless!

Earl B.  |  Overall Experience 
Rating:
4.0

Great customer service

DOUGLAS S.  |  First Impressions 
Rating:
5.0

Great service

Sheryl W.  |  First Impressions 
Rating:
4.0

Great service!

Tracy H.  |  Overall Experience 
Rating:
5.0

Linda and Warren Walter were always very polite and helpful. They always asked if we needed anything and if they could help in anyway. U-Haul runs a really good company and I have never had problems

Bill B.  |  Overall Experience 
Rating:
5.0

u-haul knows how to do it. best ever

William E.  |  Overall Experience 
Rating:
5.0

Great service with an awesome sense of humor!

Cynthia T.  |  First Impressions 
Rating:
5.0

Mrs. Walters has an amazing spirit and excellent customer service. She was so very helpful and uplifting. I was really having a hard dealing with my mom only having four weeks to live.

Falonda W.  |  First Impressions 
Rating:
5.0

The staff was friendly

Pamela H.  |  Overall Experience 
Rating:
5.0

Thank you!

Patrick G.  |  Overall Experience 
Rating:
5.0

Keep up the great job!!

Danielle B.  |  First Impressions 
Rating:
5.0

Very caring and helpful business owners.

jaime b.  |  First Impressions 
Rating:
5.0

The only issue I have is that you don't pro-rate. I had to pay for a full month even though I was moving out 2 weeks before my month was up.

Clara T.  |  Overall Experience 
Rating:
3.0

No comments

MARY D.  |  Overall Experience 
Rating:
5.0

I left primarily because of the rising costs of renting the space.

William T.  |  Overall Experience 
Rating:
1.0

The lady was upset I camein at 6:45pm, due to an emergency situation I had to evacuate my apartment quickly and she did not make the process easy.

Jazzlyn D.  |  First Impressions 
Rating:
5.0

Excellent customer service and clean property.

MYRNA G.  |  Overall Experience 
Rating:
5.0

It was a wonderful experience using this facility. The staff are very friendly, personable, and helpful. I felt certain my items in storage would be secure based on their knowledge and professionalism

Kim S.  |  Overall Experience 
Rating:
5.0

The gentleman was friendly ,knowledgeable and very helpful in my getting my storage unit.

Earl B.  |  First Impressions 
Rating:
5.0

They where very nice to me

Niketa J.  |  First Impressions 
Rating:
1.0

Gate card didn’t work because computers were broken. I was stuck with a truck full of stuff at 10pm and had to work at 5am. No one came to let me in, office was closed. Bad experience, save your time

Chavon M.  |  First Impressions 
Rating:
5.0

Thank you :) It was the best Sevice & Kindness I have had :) I am looking forward to renting from you & have already spread how great my experience was thank you Warren :) Jeannie Bower

Jeannie B.  |  First Impressions 
Rating:
5.0

Susan at the front desk was extremely helpful, professional and courteous - Customer first mindset!

Rene A.  |  First Impressions 
Rating:
5.0

Warren was/is the nicest gentleman encountered in U-haul experience.extremely polite, personable,knew what he was talking about,made everything a breeze.rarely find people like that anymore.

keila w.  |  First Impressions 
Rating:
5.0

Warren and Linda are amazing ... they are very understanding, very helpful, patient, and kind. I would definitely recommend this facility

Maria D.  |  Overall Experience 
Rating:
4.0

The gentleman there was/is very friendly and reasonable. In all I had no problem at this place. They are very good at getting notices and warning out to you.

ANGELA J.  |  Overall Experience 
Rating:
5.0

Warren and Lynda were very accommodating, helpful and friendly especially during a personal emergency. Actually hated to leave.

WAYNE S.  |  Overall Experience 
Rating:
4.0

Good service

Andrew E.  |  First Impressions 
Rating:
5.0

Very good facility and service.

Eduardo R.  |  Overall Experience 
Rating:
5.0

Staff was great

David B.  |  Overall Experience 
Rating:
5.0

I had a great experience... 1st I think it was Latoya who took my call and she was great...and then when I got to the location Wayne was extra helpful the green oaks and Collins location in Arlington

Rainer H.  |  First Impressions 
Rating:
5.0

Staff is fantastic

Jon A.  |  Overall Experience 
Rating:
4.0

It would be more convenient if they opened at 7am on Sunday

Devon M.  |  Overall Experience 
Rating:
5.0

This place is great! Would recommend 100%

Maria Luginsland M.  |  Overall Experience 
Rating:
5.0

Great staff. Very helpful.

Adam R.  |  Overall Experience 
Rating:
3.0

The morning staff was friendly and courtybut if I had a question or problem later in the day they seemed to be too busy to take care of it.

Rich B.  |  Overall Experience 
Rating:
5.0

Thank you for allowing me to utilize your facility, I will tell others of your professional service and how convenient it has been for me. Thanks Gwendolyn Rachal

GWENDOLYN R.  |  Overall Experience 
Rating:
5.0

Fast and efficient.

Jalanda P.  |  Overall Experience 
Rating:
1.0

Rude staff unhelpful

Deandre G.  |  Overall Experience 
Rating:
3.0

The staff was not always friendly, but was helpful. Mr. Walter was always kind the other staff not so much.

CRYSTAL S.  |  Overall Experience 
Rating:
5.0

Great Staff... nice and clean place

Jimmy H.  |  Overall Experience 
Rating:
4.0

I liked everything, except the price - way too expensive for me. I can use that money for other essentials.

STEVEN N.  |  Overall Experience 
Rating:
4.0

Good facility

MATT M.  |  Overall Experience 
Rating:
4.0

Thank you.

Leah B.  |  Overall Experience 
Rating:
5.0

You HAVE to buy their lock per their insurance policies, which is annoying and seems like a gimmick to make them more money...

Gayle L.  |  Overall Experience 
Rating:
4.0

Thanks!

Kevin K.  |  Overall Experience 
Rating:
5.0

.

Tracy S.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.I definitely recommend renting a truck or storage from this Uhaul location.

Khalid H.  |  Overall Experience 
Rating:
5.0

Very nice customer service.

Julie A.  |  Overall Experience 
Rating:
5.0

Very good experience the staff made everything so easy!

Rose B.  |  Overall Experience 
Rating:
5.0

I’ve used this facility a number of times and was always very happy with the service and the quality and the whole experience thank you!

John G.  |  Overall Experience 
No reviews have been submitted for this location.

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